FAA6.A Changes
01 Changes Overview
02 Reporting Methods
03 Changes in Primary Informant
04 Reporting for Combination Cases
05 Documenting Changes
06 Request for Withdrawal
07 FAA Initiated Changes - Overview
A NA Mid Approval Contact - Overview
.01 NA Mid Approval Contact Auto Process
.02 NA Mid Approval Contact Process – Compliance No Change is Reported
.03 NA Mid Approval Contact Process – Compliance - A Change is Reported
.04 NA Mid Approval Contact Process – Noncompliance Failure to Complete a MAC Form
.05 NA Mid Approval Contact Process – Incomplete MAC Form
.06 Mid Approval Contact Process – An NA Application is Submitted During the MAC Period
B Mass Changes
.01 AZTECS Mass Change Jobs
.02 Government
.03 Central Office
.04 Mass Change Notices
08 Change Notice Requirements - Overview
A Adequate Notice
B Advance Notice of Adverse Action
C No Change Notice Required (NA Only)
09 FAA Responsibilities
10 Multiple Changes
11 Changes to Multiple Cases
12 Effecting Changes
A No Change in Benefits
B Benefit Increases - Overview
.01 Verifying Increases
.02 Changes Not Verified - Increases
.03 Changes Verified Timely - Increases
.04 Changes Verified Untimely - Increases
.05 Benefit Increase Notices
C Benefit Decreases - Overview
.01 Effecting Benefit Decreases or Stopping Benefits
.02 Verifying Decreases
.03 Decrease Notices
.04 Timeliness to Decrease Benefits
D Unknown Effect - Overview
.01 Verifying Changes with Unknown Effect
.02 Changes with Unknown Effect Not Verified
.03 Changes with Unknown Effect Verified Timely
.04 Changes with Unknown Effect Verified Untimely
13 Standard Reporting
A Changes That Must be Reported - Standard Reporting
.01 Changes in Address - Standard Reporting
.02 Changes in Dependent Care Expense - Standard Reporting
.03 Changes in Deprivation - Standard Reporting
.04 Changes in Income - Standard Reporting
.05 Changes in Child Support Expenses - Standard Reporting
.06 Changes in Marital Status - Standard Reporting
.07 Changes in Participants - Standard Reporting
.08 Changes in Resources - Standard Reporting
.09 Changes in School Attendance - Standard Reporting
B FAA Initiated Changes - Standard Reporting
C Case Audits - Standard Reporting
D Crossmatch Reports
.01 Talon Fleeing Felon Crossmatch Report
.02 Outstanding Felony Warrant Crossmatch Report
.03 Jail Inmate Crossmatch Report
.04 Felony Drug Conviction Crossmatch Report
.05 Crossmatch Report Procedures
.06 Crossmatch Report Procedures for Closed Cases
.07 Federal Tax Information (FTI) Report
.08 Deceased Participant Crossmatch Report
E Time Frames - Standard Reporting
14 Simplified Reporting - Overview
A Changes That Must Be Reported - Simplified Reporting
B Reporting Time Frames - Simplified Reporting
C Verifying Reported Changes - Simplified Reporting
FAA6.B Underpayment Authorization (UNAU)
01 UNAU - Purpose
02 Underpayment Authorization - Overview
A Supplemental Benefits
B Restored NA Benefits
C Determination of Underpayment
.01 Determination of Underpayment - FAA Caused Error
D Determination of Underpayment Months
E Calculating the Underpayment
F Authorizing Payments on UNAU
.01 Authorizing the Grant Diversion Payment
.02 Authorizing the Underpayment
G Notification of Underpayment
FAA6.C Revert Program to Open (REPT)
01 REPT - Purpose
02 Revert Program to Open - Overview
A Reopening Reasons
B Reopening Procedures
03 NA Compliance After Closure
FAA6.D Participant Maintenance
01 Participant Maintenance - Overview
02 Adding A Participant - Overview
A Adding a Participant Currently Receiving Benefits
B Adding a Participant to a Pending Application
.01 Adding a Participant to a Pending New Application
.02 Adding a Participant to a Pending Renewal Application
C Adding a Participant to an Active Case
D Effective Date for Adding a Participant
E When Adding a Participant Causes a Benefit Increase
.01 A Benefit Increase was Reported Timely
.02 A Benefit Increase was Reported Untimely
F Adding More Than One Participant to CA or NA
G AZTECS Procedures for Adding a Participant - Overview
03 Removing A Participant - Overview
A Removing a Participant from a Pending CA Application
B Removing a Participant from a Pending NA Application
C Removing a Participant from Pending NA Renewal Application
D Removing a Participant from an Active CA Case
E Removing a Participant from an Active NA Case
04 Newborn Participant Maintenance
05 Client Inquiry/Maintenance Menu (CLIM) - Overview
A CLIM Function Descriptions - Overview
B FUNCTION 1. INQUIRE ON PERSON
.01 1) IDENTIFYING CLIENT INFORMATION
.02 PARTICIPANT'S INFORMATION MATCHES
.03 PARTICIPANT'S INFORMATION DOES NOT MATCH
C FUNCTION 2. RESTART CLIENT INQUIRY
D FUNCTION 3. ADD NEW CLIENT TO CASE
E FUNCTION 4. ADD EXISTING CLIENT TO CASE
F FUNCTION 5. DELETE CLIENT FROM PROGRAM
G FUNCTION 6. CHANGE CLIENT IDENTIFYING DATA
H FUNCTION 7. MAINTAIN CLIENT ALIAS INFORMATION
I FUNCTION 8. DELETE CLIENT FROM AZTECS
J FUNCTION 9. ADD CLIENT TO ST PROGRAM
K FUNCTION 10. DELETE CLIENT FROM "ST" PROGRAM
06 Client Maintenance (CLMA) - Overview
07 Alias Maintenance (ALMA) - Overview
FAA6.E Overpayments
01 Overpayments - Overview
02 FAA Office Overpayment Responsibilities - Overview
A FAA Office Overpayment Responsibilities - Discovery of Potential Overpayment
B FAA Office Overpayment Responsibilities – Potential Overpayment
C FAA Office Overpayment Responsibilities - Overpayment Verification
03 Overpayment Unit Overpayment Responsibilities - Overview
A Overpayment Unit Responsibilities – NA Waiver of Overpayment
.01 Overpayment Tracker
.02 NOPED Codes and Reasons
B Overpayment Unit Responsibilities – Verification
C Overpayment Unit Responsibilities - Budgeting the Overpayment
.01 Computing the Overpayment – WAS Budgets
.02 Computing the Overpayment – Should Have Been (AZTECS)
.03 Computing the Overpayment – Should Have Been (Hand Budgets)
D Overpayment Unit Responsibilities - Packet Assembly
E Overpayment Unit Responsibilities - Routing the Report of CA/NA Overpayment (FAA-0529A) Form
.01 Routing the FAA-0529A for FAA or Non-IPV Budgetary Unit Errors
.02 Routing the FAA-0529A for Potential IPV Errors
F NA Overpayment Compromise – Overview
.01 NA Overpayment Compromise – NA Compromise
.02 NA Overpayment Compromise – NA Compromise Request
.03 NA Overpayment Compromise - Overpayment Compromise Determination
.04 NA Overpayment Compromise – Compromise Determination - Overview
.05 NA Overpayment Compromise – Compromise Determination - Compromise Household Members
.06 NA Overpayment Compromise – Compromise Determination - Compromise Household Groups
.07 NA Overpayment Compromise – Compromise Determination - Countable Monthly Income
.08 NA Overpayment Compromise – Compromise Determination - Compromise Expense Deduction
.09 NA Overpayment Compromise – Compromise Determination - Compromise Expense Deduction - Actual Expense Deduction
.10 NA Overpayment Compromise – Compromise Determination - Compromise Expense Deduction - Percentage Expense Deduction
.11 NA Overpayment Compromise – Compromise Determination - Compromise Food Expense Deduction
.12 NA Overpayment Compromise – Compromise Determination - Compromise Household Size Deduction
.13 NA Overpayment Compromise - Compromise Discretionary Income
.14 NA Overpayment Compromise – Compromise Determination - NA Overpayment Compromise Amount
.15 NA Overpayment Compromise – Compromise Determination - Decision - Overview
.16 NA Overpayment Compromise – Compromise Determination - Decision - Eligible
.17 NA Overpayment Compromise – Compromise Determination - Decision - Approval
.18 NA Overpayment Compromise – Compromise Determination - Decision - Denial
04 Overpayment Collection Notice Error Codes Overview
A Agency Error Codes
B Inadvertent Household Error Codes
05 Office of Accounts Receivable and Collections (OARC) - Overview
A OARC Policy Support and Review Unit
B OARC Collections Unit
06 Methods of Overpayment Collection - Overview
A Methods of CA Overpayment Collection
.01 Methods of CA Overpayment Collection - Cash Repayment
.02 Methods of CA Overpayment Collection - Recoupment of CA Overpayment
.03 Methods of CA Overpayment Collection - Suspending Collections
B Methods of NA Overpayment Collection - Overview
.01 Methods of NA Overpayment Collection - Cash Repayment
.02 Methods of NA Overpayment Collection - Repayment with NA Benefits
.03 Methods of NA Overpayment Collection - Recoupment of NA Overpayment
.04 Methods of NA Overpayment Collection - Recoupment of UI Benefits
.05 Methods of NA Overpayment Collection - Recoupment of Federal Funds
.06 Methods of NA Overpayment Collection - Recoupment Collection Notices
.07 Methods of NA Overpayment Collection - Interstate Collection
.08 Methods of NA Overpayment Collection - Collection on Bankruptcy
.09 Methods of NA Overpayment Collection - Collection of Overpayment Under the Referral Limit
.10 Methods of NA Overpayment Collection - Compromising NA Overpayments
.11 Methods of NA Overpayment Collection - Suspending NA Overpayment Collection
.12 Methods of NA Overpayment Collection - Offsetting
.13 Methods of NA Overpayment Collection - NA Overpayments Determined Uncollectible
07 Intentional Program Violation (IPV) - Overview
A IPV - Determination of an IPV
B IPV - Administrative Disqualification Procedures
.01 IPV - Administrative Disqualification Procedures - FAA Responsibilities
.02 IPV - Administrative Disqualification Procedures - OARC Responsibilities
C IPV - Administrative Disqualification Appeals Waiver
D IPV - Administrative Disqualification Appeal
.01 IPV - Administrative Disqualification Appeal - Telephone Appeal Process
.02 IPV - Administrative Disqualification Appeal - Time Frames
.03 IPV - Administrative Disqualification Appeal - Notification and Scheduling
.04 IPV - Administrative Disqualification Appeal - Payment Pending the Appeal
.05 IPV - Administrative Disqualification Appeal - Conducting the Appeal
.06 IPV - Administrative Disqualification Appeal - Appeal Decision
.07 IPV - Administrative Disqualification Appeal - Appeal of the Decision
E IPV - Referral for Prosecution
F IPV - Disqualification Procedures
G IPV - Notification of Disqualification
H IPV - Disqualification Penalties
.01 IPV - CA Disqualification Penalties
.02 IPV - NA Disqualification Penalties
I IPV – electronic Disqualified Recipient System (eDRS)
FAA6.F Administrative
01 Administrative - Overview
02 NA as Obligations of the U.S. - Crimes and Offenses
A NA as Obligations of the U.S. - Crimes and Offenses - Court Convictions
B NA as Obligations of the U.S. - Crimes and Offenses - Felony Convictions
C NA as Obligations of the U.S. - Crimes and Offenses - Misdemeanor Convictions
03 Appeals - Overview
A Appeal Hearings - Request Requirements
B Appeals Request - Time Limits
C Appeal Hearings – FAA Office Hearing Request Procedures
.01 Hearing Documentation and Preparation
.02 Continuing Benefits
.03 Adjusting Benefits
D Appeals Specialist Responsibilities
.01 Pre-hearing Conference
.02 Pre-hearing Conference Follow-up
.03 Preparing the Hearing Packet
.04 Hearing Decision Implementation
.05 Hearing Decision Implementation - Affirmed Decision
.06 Hearing Decision Implementation - Reversed Decision
.07 Hearing Decision Implementation - Dismissed Decision
.08 Hearing Decision Implementation - Case Remanded
.09 Hearing Decision Implementation - Preparing and Submitting a Petition to Review
E Appeals – Appeals Filed by FAA
F Appeals - Appeal Request Withdrawals
G Office of Accounts Receivable and Collections (OARC) Procedures
H Appellate Services Administration (ASA), Office of Appeals Responsibilities - Overview
.01 Appellate Services Administration (ASA), Office of Appeals Responsibilities - Hearing Scheduling
.02 Office of Appeals Responsibilities - Group Hearings
.03 Office of Appeals Responsibilities - Conducting Hearings
.04 Office of Appeals Responsibilities - Hearing Decision
.05 Office of Appeals Responsibilities - Hearing Record
I Appeals Board Review of Hearing Decision - Overview
J Judicial Review
04 Quality Control (QC) - Overview
A Quality Control (QC) - Performance Reporting-Overview
B QC Review Process - OPE Responsibilities
.01 Quality Control (QC) Review - Agency Error
.02 Quality Control (QC) Review - Participant Error
.03 Quality Control (QC) Review – CAPER Errors
.04 Quality Control (QC) Review - QC-100 OPE Responsibilities
C Region QC-100 Responsibilities - Overview
.01 Region QC-100 Responsibilities - Reviewing the QC-100
.02 Region QC-100 Responsibilities - QC-100 Disagreement
.03 Region QC-100 Responsibilities - QC-100 Case Action
.04 Region QC-100 Responsibilities - QC Cooperation for NA
.05 Region QC-100 Responsibilities - Outstanding QC Reviews
D Policy Support Team (PST) QC-100 Responsibilities
.01 Policy Support Team (PST) QC-100 Responsibilities - PST QC-Role
E The QC Review Committee
F QC District X - Overview
.01 QC District X - Procedures
G QC Federal Findings - Overview
.01 QC Federal Findings - Procedures
.02 QC Federal Findings - Federal Findings Alert
.03 QC Federal Findings - Federal Findings Results
05 Office of Special Investigations (OSI)/AHCCCS Office of Inspector General (AOIG)
A Office of Special Investigations (OSI)
B OSI - Potential Fraud Referral Requirements
C OSI - Investigation Referral
D OSI - Acting on OSI Reports of Investigation (ROI)
.01 Acting on OSI Reports of Investigation – Violations not Found
.02 Acting on OSI Reports of Investigation – Potential Violations Found
.03 Acting on OSI Reports of Investigation – Violations Found
.04 Acting on OSI Reports of Investigation - Inconclusive
.05 Acting on OSI Report of Investigation – Information Needed
.06 Acting on OSI Report of Investigation – Failure to Respond
E Office of Special Investigations (OSI) - OSI Automated Fraud Tracking System (AFTS)
.01 OSI Automated Fraud Tracking System (AFTS) - AFTS Process
.02 OSI Automated Fraud Tracking System (AFTS) - AFTS Documentation
.03 OSI Automated Fraud Tracking System (AFTS) - FAA/OSI Case History Screen
F Office of Special Investigations (OSI) - Internal Affairs Office (IAO)
FAA6.G Disaster Nutrition Assistance Program (DNAP)
01 In the Event of a Large-Area Disaster
02 Disaster Nutrition Assistance Program - Overview
03 DNAP - Definitions
04 DNAP - Application Process - Overview
A Application Process - Availability of DNAP Applications
B Application Process - DNAP Applications
C Application Process - DNAP Application Date
D Application Process - DNAP Systems Inquiry
E Application Process - DNAP Interview Requirement
F Application Process - DNAP Budgetary Unit Cooperation
G Application Process - DNAP Time Limits
H Application Process - DNAP Verification and Documentation
I Application Process - DNAP Approval Periods
J Application Process - DNAP Decision Notices
K Application Process - DNAP Renewal
L Application Process - Transition To and From Regular NA
05 DNAP - Nonfinancial Eligibility - Overview
A Nonfinancial Eligibility - Disaster Status
.01 Disaster Status - Disaster-Related Expenses
.02 Disaster Status - Inaccessibility of Liquid Resources
.03 Disaster Status - Loss of Food in the Disaster
.04 Disaster Status - Loss or Inaccessibility of Income
B Nonfinancial Eligibility - Identity of the PI
C Nonfinancial Eligibility - Residency in the Disaster Area
D Nonfinancial Eligibility - DNAP Budgetary Unit
E Nonfinancial Eligibility - DNAP Social Security Number (SSN)
F Nonfinancial Eligibility - Plan to Purchase Food
06 DNAP - Financial Eligibility - Overview
A Financial Eligibility - DNAP Resources
B Financial Eligibility - DNAP Income
C Financial Eligibility - DNAP Expenses
D Financial Eligibility - DNAP Verification
07 DNAP - Eligibility and Benefit Determination - Overview
A Eligibility and Benefit Determination - DNAP Treatment of Income
B Eligibility and Benefit Determination - DNAP Net Income Determination
C Eligibility and Benefit Determination - Maximum Income Limit
D Eligibility and Benefit Determination - DNAP Eligibility and Benefit Amount
E Eligibility and Benefit Determination - Controls to Minimize Duplicate DNAP Food Assistance
08 DNAP - Benefit Issuance - Overview
A Issuance - DNAP Benefit Issuance Security
B Issuance - Replacement of Regular NA and Lost Food
09 DNAP - Appeals
10 DNAP - Overpayment Claim Determinations
11 DNAP - Restoration of Lost Benefits
12 DNAP - General Information - Overview
A General Information - Nondiscrimination
B General Information - Information Available to the Public
C General Information - Using DNAP Benefits
D General Information - NA as Obligations of the U.S. - Crimes and Offenses
E General Information - Release of Information
F General Information - DNAP Case Files
G General Information - Monitoring DNAP Operations
H General Information - Post-Disaster Review
I General Information - DNAP Personnel Requirements
J General Information - DNAP Volunteers
K General Information - DNAP Case File Retention
L General Information – FNS Reporting
FAA6.H Internal Operations
01 Program Information
A NA Program Information Requirements
B Posters
.01 Posters in the Lobby
.02 Posters in Hospital Sites
.03 Posters in FAA Worker Areas
.04 Posters in Staff Common Areas
C USDA Nondiscrimination
FAA6.I Tribal Assistance Programs
01 Tribal Assistance Programs
02 Tribal TANF Assistance Programs
03 Tribal Foster Care (FC)
04 Hopi Tribal TANF Program - Overview
A Eligibility Requirements - Hopi Tribal TANF
B Service Delivery Area (SDA) - Hopi Tribal TANF
C Special Keying Requirements - Hopi Tribal TANF
D Program Requirements - Hopi Tribal TANF
.01 Pregnant Participant Only– Hopi Tribal TANF
.02 Child Only Cases – Hopi Tribal TANF
.03 Employment Referrals – Hopi Tribal TANF
.04 Personal Responsibility Agreement – Hopi Tribal TANF
.05 Income and Resource Exceptions - Hopi Tribal TANF
.06 Family Benefit Cap Period (FBCP) – Hopi Tribal TANF
.07 Lifetime Benefit Limit (LIBL) – Hopi Tribal TANF
.08 TPEP - Hopi Tribal TANF
.09 Sanctions - Hopi Tribal TANF
E Appeal Hearings – Hopi Tribal TANF
F Benefit Determinations – Hopi Tribal TANF
05 Navajo Nation Department for Self Reliance (NNDSR) - Overview
A Eligibility Requirements - NNDSR
B Service Delivery Area (SDA) - NNDSR
C Special Keying Requirements- NNDSR
D Referral Process - NNDSR
E Information Exchange - NNDSR
F Benefit Determinations – NNDSR
06 Pascua Yaqui Tribal TANF (PY‑YOEME) - Overview
A Eligibility Requirements - Pascua Yaqui Tribal TANF
B Service Delivery Area - Pascua Yaqui Tribal TANF
C Special Keying Requirements - Pascua Yaqui Tribal TANF
D Program Requirements - Pascua Yaqui Tribal TANF
.01 Pregnant Participant Only – Pascua Yaqui Tribal TANF
.02 Child Only Cases – Pascua Yaqui Tribal TANF
.03 Parent Only Cases - Pascua Yaqui Tribal TANF
.04 Employment Referrals – Pascua Yaqui Tribal TANF
.05 Personal Responsibility Agreement (PRA) - Pascua Yaqui Tribal TANF
.06 Income and Resource Exceptions - Pascua Yaqui Tribal TANF
.07 Family Benefit Cap Period (FBCP) - Pascua Yaqui Tribal TANF
.08 Lifetime Benefit Limit (LIBL) - Pascua Yaqui Tribal TANF
.09 TPEP Benefit - Pascua Yaqui Tribal TANF
.10 Sanctions – Pascua Yaqui Tribal TANF
E Appeal Hearings - Pascua Yaqui Tribal TANF
F Benefit Determinations – Pascua Yaqui Tribal TANF
07 Salt River Pima Maricopa Indian Community LEARN (SRP-MIC LEARN)-Overview
A Eligibility Requirements - Salt River TANF
B Special Keying Requirements – SRP-MIC LEARN
C Benefit Determinations – SRP-MIC LEARN
08 White Mountain Apache Tribe (WMAT) TANF - Overview
A Eligibility Requirements - WMAT
B Service Delivery Area (SDA) – WMAT
C Special Keying Requirements - WMAT
D Referral Process - WMAT
E Information Exchange – WMAT TANF
F Benefit Determinations – WMAT TANF
09 San Carlos Apache Tribe TANF – Overview
A Eligibility Requirements - San Carlos Apache Tribe TANF
B Service Delivery Area (SDA) - San Carlos Apache Tribe TANF
C Special Keying Requirements - San Carlos Apache Tribe TANF
D Referral Process – San Carlos Apache Tribe TANF
E Information Exchange – San Carlos Apache Tribe TANF
F Benefit Determinations – San Carlos Apache Tribe TANF
FAA6.J Standards, Fees, and Amounts
01 Dependent Care Amount for CA
02 EBT ATM Transaction Fee
03 Federal Poverty Level / Income Standards
A CA Income Standards
.01 A1 Payment Standards
.02 A2 Payment Standards
.03 CA Indigent Sponsored Legal Permanent Resident (36% FPL)
.04 CA Needy Family Test Income Standards (100% FPL)
.05 CA Needy Family Test Income Standards (130% FPL)
.06 CA Income Maximum Test Standards (185% FPL)
.07 CA Income Maximum Test Standards (200% FPL)
B NA Income Standards
.01 NA Gross Monthly Income Eligibility Standard (130% FPL)
.02 NA Net Monthly Income Eligibility Standard (100% FPL)
.03 NA Disabled Elderly Eligibility Standard (165% FPL)
.04 NA Expanded Categorical Eligibility Standard (185% FPL)
.05 200% of Federal Poverty Level (Compromise Overpayment)
.06 DNAP Gross Monthly Income Standard (NA)
.07 DNAP DSED Gross Monthly Income Standard (NA)
C State Assistance Programs Payment Standards
04 NA Deduction Amounts
A NA Homeless Shelter Deduction Amount
B Standard Deduction Amount
C Shelter Deduction Amount
05 Mileage Standard
06 Minimum NA Allotment
07 Quarterly Earnings Table
08 Resource Limits
A Maximum CA Resource Limit
B Maximum NA Resource Limit
09 SSI Maximum Benefit Amount
10 Thrifty Food Plan (NA)
11 Utility Allowance Current Amount
12 Self-employment Expense Deduction
13 AZSNAP Allotment Amounts
FAA6.K Code Listings
01 Code Listings - Overview
02 ACTS Alerts
A Work Program Compliance Alerts
.01 JB/Client Failed To Comply ACTS Alert
.02 JB/Client Recomplied ACTS Alert
B Alerts Due to Deauthorization
.01 CA Deauth - GRAD Sanc ACTS Alert
.02 CA Deauth - UM Ending ACTS Alert
.03 Deauth - CASH 18 ACTS Alert
.04 Deauth - FS 18 ACTS Alert
.05 Deauth - Recoupment Diff Found ACTS Alert
.06 OP Claim/Redetermine Benefits ACTS Alert
.07 Tribal TANF Deauth ACTS Alert
C Alerts Due to Change in Participant Ages
.01 Deemed Newborn - See CADO ACTS Alert
.02 Graduating from High School ACTS Alert
.03 NB Only HH, Informal Rev. ACTS Alert
.04 Will Turn (nn) ACTS Alert
.05 Will Turn 19 ACTS Alert
D Alerts Due to Interface with Child Support
.01 C/S Income mm/yy ACTS Alert
.02 C/S Income Changed mm/yy ACTS Alert
.03 C/S Income Decrease mm/yy ACTS Alert
.04 C/S Income Increase mm/yy ACTS Alert
.05 No C/S Income mm/yy ACTS Alert
.06 Spousal Main. mm/yy ACTS Alert
E Alerts Due to Discrepancy, Inconsistent, or Missing Information
.01 ADDR CHANGE – X006
.02 ADDRESS NON UPDATE
.03 Address Updated per AHCCCS ID File ACTS Alert
.04 Address Updated HEA ACTS Alert
.05 Discrep 999999999 - See WTPI ACTS Alert
.06 FS Client Did Not Comply ACTS Alert
.07 EBT Mismatch-Reauth Benefits ACTS Alert
.08 Missing or Invalid Information ACTS Alert
.09 MMYY Mass Change - Please Redeter ACTS Alert
.10 Not MC Verify Inc/Exp Amts ACTS Alert
.11 SSN Required for ACTS Alert
.12 SSN Unverif-Located-999999999 ACTS Alert
.13 SSN Verif/Actual DOB mm/dd/yy ACTS Alert
F Alerts Due to Social Security Interface or Change
.01 BDX Income Discr yyyymm ACTS Alert
.02 BDX Not Rptd. Case Not M Chngd ACTS Alert
.03 BDX Split. Case Not M Chngd ACTS Alert
.04 Income Altrd. (AF or FS) Not ACTS Alert
.05 MDC Not Rptd. Case Not M Chng ACTS Alert
.06 SDX Income Discr (yyyymm) ACTS Alert
.07 SDX Intrfac Ntfnd ACTS Alert
.08 SDX Non Pay CK SDX ACTS Alert
.09 SDX Not Rptd. FS Not M Chgd ACTS Alert
.10 SDX Split. FS Not M Chngd ACTS Alert
.11 SDX01-Surname-Mismatch ACTS Alert
.12 SDX02-DOB-Mismatch ACTS Alert
.13 SDX03-Sex-Mismatch ACTS Alert
.14 SDX04-Givname-Mismatch ACTS Alert
.15 SDX05-Initial-Mismatch ACTS Alert
.16 SSA Inc Ntfnd mmyy xxxxx ACTS Alert
.17 SSA Inc Recd mm/yy-SEE ININ ACTS Alert
.18 (SSN) SSA Appeal mm/dd/yy ACTS Alert
.19 (SSN) SSA Denied mm/dd/yy ACTS Alert
.20 Unknown Verification Return ACTS Alert
.21 SSN UNVERIFIED Alert
G Alerts Due to Other Special Processing Needs
.01 Case Must Be Closed Online ACTS Alert
.02 Employer Reporting From DCSS See CADO ACTS Alerts
.03 Out of Home Status Ends ACTS Alert
.04 X005 DRUG TEST NOTICE SENT ACTS Alert
.05 MACC - MAC Change Process
.06 REVIEW FOR REPT - MAC PROVIDED
.07 HEA CHANGE FOR YYYY/MM (Health-e-Arizona ID#) ACTS Alert
.08 Death of a Participant-CR212-See CADO ACTS Alert
.09 HEA ADDON FOR HEAplus ID#
.10 Perm Verif Received From HEA
.11 Temp Verif Received from HEA
.12 NA MID-APPROVAL REVIEW DUE
H MyFamilyBenefits ACTS Alerts
.01 MFB: ADDR CHG UPDATED-CHECK TRIBE-SEE ONBASE
.02 MFB: ADDR CHG UPDATED-OUT OF STATE-SEE ONBASE
.03 MFB: ADDRESS CHG NOT UPDATED-SEE ONBASE
.04 MFB: ADDRESS CHG UPDATED-SEE ONBASE
.05 MFB: GENERAL CHG-SEE ONBASE
.06 MFB: MAC CHANGE
03 ACTS Alert Type Codes
04 AFTS Category Codes
05 AHCCCS QCA Responsibility Codes List
06 Jobs Status and Reason Codes
A Jobs Status Codes
B Jobs Status Reason Codes
07 Nutrition Assistance Outreach Referral Source Codes
08 LIBL and STBL Hardship Extension Reason Codes
09 TBA Eligibility Codes
A TBA NA Eligible Participation Codes
B TBA NA Ineligible Closure Reason Codes
10 Unemployment Insurance (UI) Pay Type Codes
11 Unemployment Insurance (UI) Disqualification Codes
12 VIS Additional Response Codes
13 Denial Closure Reason Reference Links
14 Exception Report Reasons
15 Quarters of Coverage Pattern Values
FAA6.L Notice List
01 Notice List - Overview
02 Notice Inserts
03 Legal References
A Adoption Legal Reference
B Assignment of Support Rights Legal Reference
C Computer Match Legal Reference
D Currently Receiving Legal Reference
E DCSS Cooperation Legal Reference
F Death Legal References
G Expense Verification Legal Reference
H Felony Legal References
.01 Felony Drug Conviction Legal Reference
.02 Felony Warrant Legal Reference
.03 Fleeing Felon Legal Reference
I NA Student Criteria Legal Reference
J Identity Verification Legal Reference
K Income Legal References
.01 Income Exceeds Standard Legal Reference
.02 Income Verification Legal Reference
L Renewal of Benefits Legal References
.01 Interview Process Legal Reference
.02 Renewal Requirements Legal Reference
M Lifetime Limit Legal Reference
N Living Arrangements Legal Reference
O Residency/Location Legal References
.01 Loss of Contact/Returned Mail Legal Reference
.02 Moved, Location is Unknown Legal Reference
.03 Residency Legal Reference
.04 Resides in a Public Institution Legal Reference
.05 Resides in Jail Legal Reference
P No Signature Legal Reference
Q Potential Benefits Legal Reference
R Resources Legal References
.01 Exceeds Resource Standard
.02 Resource Transfer Legal Reference
.03 Resource Verification Legal Reference for CA and NA
S Separate Budgetary Unit Legal Reference
T Social Security Number Legal References
.01 Social Security Number Legal Reference for CA or NA
U TBA Requirements Legal Reference
V Voluntary Withdrawal Legal Reference
FAA6.M Contact Information
01 Contact Information - Overview
02 DES Child Care Offices by City and ZIP
03 FAA Client Liaison Unit
04 FAA Region Offices
A Central Region
B Maricopa 1 Region
C Maricopa 2 Region
D Maricopa 3 Region
E Maricopa 4 Region
F Maricopa 5 Region
G North 1 Region
H North 2 Region
I Southern 1 Region
J Southern 2 Region
K Southern 3 Region
L West 1 Region
M West 2 Region
N Greenspace
O Hospital Region
05 FAA Local Offices
A FAA Offices by Site Code
.01 FAA Site 091C
.02 FAA Site 168C
.03 FAA Site 111C
.04 FAA Site 116C
.05 FAA Site 121C
.06 FAA Site 123C
.07 FAA Site 127C
.08 FAA Site 130C
.09 FAA Site 141C
.10 FAA Site 142C
.11 FAA Site 143C
.12 FAA Site 154C
.13 FAA Site 169C - Refugee Only
.14 FAA Site 182C
.15 FAA Site 196C
.16 FAA Site 222C
.17 FAA Site 223C
.18 FAA Site 225C
.19 FAA Site 233C
.20 FAA Site 285C - Refugee Only
.21 FAA Site 310C
.22 FAA Site 331C
.23 FAA Site 314C
.24 FAA Site 315C
.25 FAA Site 324C
.26 FAA Site 326C
.27 FAA Site 332C
.28 FAA Site 333C
.29 FAA Site 334C
.30 FAA Site 335C
.31 FAA Site 336C
.32 FAA Site 344C
.33 FAA Site 365C
.34 FAA Site 367C
.35 FAA Site 411C
.36 FAA Site 415C
.37 FAA Site 421C
.38 FAA Site 422C
.39 FAA Site 433C
.40 FAA Site 442C
.41 FAA Site 511C
.42 FAA Site 513C
.43 FAA Site 517C
.44 FAA Site 521C
.45 FAA Site 525C
.46 FAA Site 612C
.47 FAA Site 615C
.48 FAA Site 616C
.49 FAA Site 631C
.50 FAA Site 640C
.51 FAA Site 642C
.52 FAA Site 738C
.53 FAA Site 747C
.54 FAA Site 755C
.55 FAA Site 757C
.56 FAA Site 773C
.57 FAA Site 785C
B FAA Hospital Sites
.01 FAA Hospital Site 070C
.02 FAA Hospital Site 072C
.03 FAA Hospital Site 074C
.04 FAA Hospital Site 081C
.05 FAA Hospital Site 082C
.06 FAA Hospital Site 087C
.07 FAA Hospital Site 088C
.08 FAA Hospital Site 089C
.09 FAA Hospital Site 090C
.10 FAA Hospital Site 093C
.11 FAA Hospital Site 129C
.12 FAA Hospital Site 171C
.13 FAA Hospital MD 33MT
.14 FAA Hospital MD 33MD
.15 FAA Hospital Site 175C
.16 FAA Hospital Site 261C
.17 FAA Hospital Site 262C
.18 FAA Hospital Site 265C
.19 FAA Hospital Site 266C
.20 FAA Hospital Site 267C
.21 FAA Hospital Site 268C
.22 FAA Hospital Site 704C
.23 FAA Hospital Site 706C
.24 FAA Hospital Site 749C
06 ALTCS Offices
07 Jobs Offices
08 Social Security Administration Contact Information
09 Navajo Nation Department for Self Reliance (NNDSR) Offices
A Aneth, Arizona NNDSR Office
B Chinle, Arizona NNDSR Office
C Kayenta, Arizona NNDSR Office
D Shiprock, Arizona NNDSR Office
E Tuba City, Arizona NNDSR Office
F Window Rock, Arizona NNDSR Office
10 Adult Protective Services (APS) Hotline Phone Number
11 Division of Aging and Adult Services (DAAS)
12 AHCCCS Contact Information
A AHCCCS AOIG Address
B AHCCCS Central Eligibility Unit (CEU)
C AHCCCS Eligibility and Enrollment Verification
D AHCCCS Eligibility Control (AC-QCR)
E AHCCCS Freedom to Work
F AHCCCS Health Plan Web Site Information
G AHCCCS ME Web Site Address
H AHCCCS MEQC
I AHCCCS Fraud Prevention Unit (AFPU)
J AHCCCS Quality Control Administration (QCA)
K AHCCCS SSI/MAO Unit
13 FAA Policy Support Navigational Help Desk
14 American Red Cross (AZ)
15 Appeals Processing Unit (APU)
16 Appellate Services Administration (ASA) Office of Appeals (OOA)
17 Arizona Coalition Against Domestic Violence
18 Arizona Community Action Association (ACAA)
19 Arizona Industrial Commission
20 Arizona State Hospital (ASH)
21 Arizona State Retirement System (ASRS)
22 Automated Status Verification System (ASVS)Help Desk
23 Attorney General
24 Division of Licensing
25 Bureau of Indian Affairs (BIA)
26 Bureau of the Census
27 California Employment Development Department (EDD)
28 Central Arizona Shelter Services (CASS)
29 Colorado River Indian Tribe Social Services
30 Department of Child Safety (DCS)
31 Community Information and Referral Services
32 Community Services Administration
33 Comprehensive Medical and Dental Program (CMDP)
34 ArizonaRxCard Prescription Assistance Program
35 County Recorder Offices
36 DES ADA Coordinator
37 DBME HR Operations
38 DBME Human Resources
39 DCSS Clearinghouse
40 DCSS Customer Service
41 DCSS Offices
42 DCS Contact and Verification
43 Department of Commerce Energy
44 DES Appeals Board
45 DES Contractors for A&AA Administered Payments
46 DES Public Records Request
47 DES Supply Center
48 Department of Labor Address
49 Document Center
50 Discrimination Complaint Offices
51 Division of Behavioral Health Services (BHS) License Unit
52 Centralized Document Services (CDS)
53 EBT Unit
54 Employee Fraud Hotline
55 Equal Employment Opportunity Commission
56 FAA EBT Emergency Benefits Unit
57 FAA EBT Support
58 FAA Data Security
59 FAA Employee Benefit Unit (EBU)
60 FAA Special Assistance Worker (SAW) Unit
61 FAA Systems Help Desk
A FAA Systems Help Desk – Telephone Inquiries
B FAA Systems Help Desk – Online Inquiries
62 FAA Training
63 FAA Web Site
64 Federal Emergency Management Agency (FEMA)
65 Fidelity Information Services (FIS)
66 Food Distribution Programs on Indian Reservations
67 DES Fraud Hotline
68 Healthcare for Homeless Clinic
69 Hopi Department of Social Services
70 Hopi Family Assistance Program (HFAP) Tribal TANF Office
71 Hualapai Indian Tribe Human Services
72 Identity Theft Complaints Hotline
73 Industrial Commission
74 Information Risk Management
75 Jobs Policy Unit
76 National Domestic Violence Hotline
77 Navajo Nation Division of Social Services
78 Native Employment Works (NEW) Offices
A Gila River NEW Program
B Hualapai NEW Program
C Tohono O'odham NEW Program
79 Office of Accounts Receivable Collections (OARC)
80 Office of Equal Opportunities (OEO)
81 Office of Refugee Resettlement (ORR)
82 Customer Support Center for Health-e-Arizona Plus and FAA
83 HEAplus Interview Line
84 Health-e-Arizona Plus Web Site
85 OPE Offices
86 Opinion Research Corporation (ORC) Macro Employment and Wage Information
87 Office of Budget, Contracts and Reporting
88 Overpayment Unit (OP)
89 Policy Support Team (PST)
90 Process Analysis Team (PAT)
91 Project HOME
92 PY Social Services Department
93 PY Tribal Yoemem Organization for Employment and Member Enhancement Services – Pre-Compliance Office
94 Quality Control (QC) - DBME
95 Railroad Retirement Board
96 Records Center
97 Refugee Offices
98 Research and Analysis Unit (R&A) – 759C
99 Residential Treatment Centers (RTC) AHCCCS Approved
100 Resolution Center Help Desk
101 Risk Management
102 Salt River Pima-Maricopa Indian Community LEARN
103 Salt River Pima-Maricopa Indian Community Social Services Department
104 San Carlos Apache TANF Office – Nnee Bich’ o Nii
105 San Carlos Apache Tribe Social Services Department
106 Secretary of State
107 Solution Staffing Employment and Wage Information
108 State Mailroom
109 State Switchboard Operator
110 Supplemental Nutrition Assistance Employment and Training (SNA E&T)
111 Tohono O’odham Nation Child Welfare
112 TPL Information Sent to AHCCCS and DCSS
113 Trade Adjustment Act (TAA)
114 TPEP Work Program Provider Offices
115 Interpretation Services
A Foreign Language Interpreters
B Sign Language Interpreters
116 UI - Benefit Processing Unit
117 Filing for Unemployment Insurance (UI) Benefits
118 U.S. Citizenship and Immigration Service (USCIS)
119 U.S. Department of Agriculture (USDA FNS)
120 U.S. HUD (Arizona)
121 U.S. Postal Service Web Site
122 Useful Web Site Addresses
A Arizona State Medical Program Sites
B Government Sites
.01 Arizona Government Sites
.02 Maricopa County Government
.03 Other Government Sites
C Search Engines
D Yellow Pages
E Financial Sites
F Prescription Assistance Sites
G Miscellaneous Web Sites
123 Veterans Administration
124 Verification Information System (VIS)
125 Vital Statistics Offices
126 Voluntary Agencies (VOLAGS)
A Phoenix VOLAGS
B Tucson VOLAGS
127 Wells Fargo Account Verification
128 Wendy's Employment and Wage Information
129 White Mountain Apache TANF Referral Office
130 WIC (Women, Infants, and Children) Hotline
131 Yavapai-Apache Nation Social Services Department
132 FAA Mailing Address and Fax Number
FAA6.N Examples
01 Examples - Overview
02 Approval Periods – When Changes are Needed
A Changing Approval Periods for NA - Example
03 AZSNAP Example - Calculating the Benefit Allotment
04 AZTECS Examples
A AZTECS Security Purpose Example
B Primary Site Code Search Example
05 Eligibility Information System (EIS) Examples
A EIS Auto Processes Example
B Monthly Rollover Example
C Correction Mode Example
D CHSP Example 1
E CHSP Example 2
06 Application Requirements Examples
A Emergency Representative Example
07 Pre-Application Screening Examples
A HOSC Example
B W5 Example
C W6 Example
D HOSC Verification of Prior Quarters Example
08 Application Registration Examples
A CLIR Register Unborn Example
B REAP Example
09 Verification/Cooperation Examples
A Questionable Information Example
B Required Documentation Example
C Changes Not Verified Example 1
D Changes Not Verified Example 2
10 Address (ADDR) Examples
A Residential Address Example
B Keying ADDR Example
11 Setup Participations (SEPA) Examples
A Case Participation Example
B Living Arrangements Example 1
C Living Arrangements Example 2
D LPG Example
E Optional CA Participant Example 1
F Optional CA Participant Example 2
G NA Ineligible Students Example
H NA Student Caretaker Exemption Example 1
I NA Student Caretaker Exemption Example 2
J NA Student Caretaker Exemption Example 3
K CA Needy Family Example 1
L CA Needy Family Example 2
M CA Needy Family Example 3
N CA Needy Family Example 4
O CA Needy Family Example 5
P Unwed Minor Parent (UMP) Example 1
Q Unwed Minor Parent (UMP) Example 2
R Unwed Minor Parent (UMP) Example 3
12 Program and Person Alerts (PRAP) Examples
A Imposing Sanction Example 1
B Imposing Sanction Example 2
C Sanction Duration Example 1
D Sanction Duration Example 2
E Inactive Case Example 1
F Inactive Case Example 2
G Reapplication After CA Sanction Example 1
H Reapplication After CA Sanction Example 2
I Sanction Level Example 1
J Sanction Level Example 2
13 Marital Status (MAST) Examples
A Postpartum Period Example
14 Referral Source Entry (RESE) Examples
A Date of Eligibility Example 1
B Date of Eligibility Example 2
C Date of Eligibility Example 3
15 Race/Residency/Ethnicity (RARE) Examples
A Residency Example
16 Identity/Citizenship (IDCI) Examples
A Continuously Residing Example
B Lawful Temporary Resident Example
C Federal Means Tested Example
D Lag Quarters Example
E Current Quarter Earnings Example
F Referral After Disqualification Example
G Prior Qualified Status Example
H Noncitizen Keying Procedures Example
I Sponsored Lawful Permanent Resident 1
J Sponsored Lawful Permanent Resident 2
17 Welfare Reform (WERE/CODC/CODF) Examples
A LIBL Participation Example 1
B LIBL Participation Example 2
C New FBCP Example 1
D Time Limit Extension – Jobs Program Compliance Example 1
E Time Limit Extension – Jobs Program Compliance Example 2
F New FBCP Example 2
G Determining FBCP Example 1
H Determining FBCP Example 2
I Born Before FBCP Example
J FBCP Exempt Child Example 1
K FBCP Exempt Child Example 2
L Eligibility Window Example 1
M Eligibility Window Example 2
N Eligibility Window Example 3
O Eligibility Window Example 4
P Eligibility Window Example 5
18 Specified Relative/Deprivation (SPRD) Examples
A No Deprivation Example
B Tribal CA-PG Eligibility Example
C TPEP Connection Example
D TPEP Withhold Benefit Example
E TPEP Noncompliance Example
F TPEP Six Month Limit Example
19 Voluntary Quit/Striker (VOQS) Examples
A VOQS Good Cause Verification Example
B VQ/RWE Denial Example
C VQ/RWE Closure Example
20 Financial Accounts (FIAC) Examples
A Joint Accounts Example 1
B Joint Accounts Example 2
C Joint Accounts Example 3
21 Liquid Assets (LIAS) Examples
A Continuous Source of Income Example
22 Cash Assistance Resource Determination (AFRD) Examples
A Resources of Categorically Eligible Example
B Sole & Separate Resources of Stepparents Example (CA/NA)
C Sale or Transfer of Resources (CA) Example
23 Unearned Income Education (UNIE/EDWO) Examples
A Budgeting Educational Example
24 Unearned Income (UNIN/UNIC ) Examples
A CA Benefits Example 1
B CA Benefits Example 2
C CA Benefits Example 3
D Sanction Income Example
E Child or Medical Support Example 1
F Child or Medical Support Example 2
G Lump Sum Payment Example
H Rent Sharing Example 1
I Rent Sharing Example 2
J Rent Sharing Example 3
K Rental Income Example
L Representative Payee Example
M Third Party Beneficiary Example
N Budgeting Support Example 1
O Budgeting Support Example 2
P Budgeting Support Example 3
Q Budgeting Support Example 4
R Budgeting Support Example 5
S Budgeting Support Example 6
T Budgeting Support Example 7
U Monthly Indian Land Lease Income Example
V Quarterly Indian Land Lease Income Example
W Indian Gaming Industry Per Capita Income Example
X Diverted Funds Income Example
Y Budgeting Net Income Documentation Example
25 Earned Income (EAIN/EAIC) Examples
A Special Consideration of Income Example
B Verification of Earned Income Example
C Flex Credits Example 1
D Flex Credits Example 2
E Zero-Pay Example 1
F Zero-Pay Example 2
G Weekly Income Example
H Bi-Weekly Income Example
I Semi-Monthly Income Example 1
J Semi-Monthly Income Example 2
K Semi-Monthly Income Example 3
L Semi-Monthly Income Example 4
M Change in Hours Example
N Change in Rate of Pay Example
O Anticipating Earned Income Example
P Unusually High or Low Example
Q Actual Income Example 1
R Actual Income Example 2
S New Source of Income Example
T Terminated Source Example
U Budgeting Contract Example 1
V Budgeting Contract Example 2
W Budgeting Contract Example 3
X Budgeting Contract Example 4
Y Budgeting One Check When All Checks in the Prior 30 days are the Same Example
Z Budgeting Less Than 30 Days of Income Example
AA Bonus or Incentive Income Example 1
BB Bonus or Incentive Income Example 2
26 Self-Employment Income (SEEI/SEEW) Examples
A Self-employment Definition Example 1
B Self-employment Definition Example 2
C Self-employment Definition Example 3
D Self-employment Definition Example 4
E Rental – Self-employment Example
F Annualizing Self-Employment Example
G SEEI Less Than a Year Example
H Projecting Self-Employment Example
I Anticipating Self-Employment Example
J Capital Gains Example
K Terminated Self-Employment Example
L Self-Employment Income and Expenses/Schedule C
27 NA E&T Registration Exemption - Determining Employment Exemption Examples
A NA Work Requirements Employment Exemption – Working Hours
B NA Work Requirements Employment Exemption – Earnings/In-Kind
28 Expenses/Need Standard (EXNS/EXPC) Examples
A Dependent Expense Example
B Qualifying for a Utility Allowance Example 1
C Qualifying for a Utility Allowance Example 2
D Qualifying for a Utility Allowance Example 3
E Qualifying for a Utility Allowance Example 4
F Shared Utilities Example 1
G Shared Utilities Example 2
H Disqualified Participants Example 1
I Disqualified Participants Example 2
J Disqualified Participants Example 3
K Disqualified Participants Example 4
L Disqualified Participants Example 5
M Shared Expenses Example 1
N Shared Expenses Example 2
O Shared Expenses Example 3
P Negative Rent Example
Q Taxes Example
R Budgeting Child Support Expense Example
29 Cash Assistance Payment Determination (AFPD) Examples
A Eligible Eligible Example
B Eligible in Determination Not Eligible for Following Example
C Not Eligible in Determination Eligible in Following Example
D Eligible at Application Not Eligible at Determination Example
E Applicant Not Eligible Before Determination Example
F Applicant Eligible But Not Eligible for Following Example
G Grant Diversion Eligibility Example 1
H Grant Diversion Eligibility Example 2
I Grant Diversion Eligibility Example 3
J Grant Diversion Eligibility Example 4
K Grant Diversion Eligibility Example 5
L Grant Diversion Eligibility Example 6
M TCC Time Limits Example 1
N TCC Time Limits Example 2
30 Food Stamp Allotment Determination (FSAD) Examples
A NA Proration of First Month’s Benefits Example
B Categorical Eligibility TANF Example 1
C Categorical Eligibility TANF Example 2
D Categorical Eligibility TANF Example 3
E Categorical Eligibility TANF Example 4
F Categorical Eligibility TANF Example 5
G Categorical Eligibility TANF Example 6
H Categorical Eligibility TANF Example 7
I Categorical Eligibility BIA GA or SSI Example 1
J Categorical Eligibility BIA GA or SSI Example 2
K TBA Example 1
L TBA Example 2
M TBA Example 3
N TBA Example 4
31 Notice Request/Client Notice Request (NORE) Examples
A SCREEN _ OF _ Example
32 Changes Examples
A Verified Timely Example 1
B Verified Timely Example 2
C Verified Timely Example 3 (CA)
D Verified Timely Example 4 (CA)
E Verified Timely Example 5 (NA)
F Verified Timely Example 6 (NA)
G Verified Timely Example 7 (CA/NA)
H Verified Timely Example 8 (ST)
I Verified Timely Example 9 (ST)
J Verified Timely Example 10 (ST)
K Verified Timely Example 11 (ST)
L Verified Timely Example 12 (NA/ST)
M NA Mid-Approval Contact Example
N Reporting Income Change – Simplified Reporting Example
O HEAplus Application Submitted During MAC Period – Month Five and Six Example
P HEAplus Application Submitted During MAC Period – Month 11 and 12 Example
33 Revert Program to Open (REPT) Examples
A Administrative Corrections Example
34 Participant Maintenance Examples
A Adding to Pending Application Example
B Adding More Than One Participant Example 1 (CA/NA)
C Adding More Than One Participant Example 2 (CA/NA)
D Remove Participant From NA Renewal Example 1
E Remove Participant From NA Renewal Example 2
35 Overpayment Examples
A Waiver of Overpayment Example
36 NA Compromise Examples
A Compromise Household Example
B Compromise Food Expense Example 1
C Compromise Food Expense Example 2
37 Administrative Examples
A QCA Review Number Example
B QC Scoring Example
38 Disaster Nutrition Assistance Program (DNAP) Examples
A DNAP Disaster Approval Periods Example
39 Internal Operations Examples
A Caseload Assignment Example
40 Glossary and Acronym Examples
A Break in Benefits Example
B Other Related Common Child Example
C Other Related Half Sibling Example
D Parent of Stepparent Example
E TCC Eligibility Example
F Employee Unacceptable Behavior Examples
41 Electronic Benefit Transfer (EBT) Examples
A EBT Daily Card Audit Example
42 Standard Organizational Procedures (SOP) Examples
A Specialized Workers Example
B SAR Select Report Example
C Case File Format Example
D Purge Case File Example
E Telephone Sample Script
43 State Assistance Authorization (STAA) Examples
A Spouse's CA Share Example (STA)
B Zero Pay Example 1 (STA)
C Zero Pay Example 2 (STA)
D Weekly Income Example (STA)
E Bi-Weekly Income Example (STA)
F Semi-Monthly Income Example 1 (STA)
G Semi-Monthly Income Example 2 (STA)
H Actual Income Example 1 (STA)
I Actual Income Example 2 (STA)
J Projecting Income Example 1 (STA)
K Projecting Income Example 2 (STA)
L Projecting Income Example 3 (STA)
M Contract Income Example (STA)
44 State Assistance Benefit Selection (STAB) Examples
A Verified Timely Example 1 (STA)
B Verified Timely Example 2 (STA)
C Verified Timely Example 3 (STA)
D Verified Timely Example 4 (STA)
E Verified Timely Example 5 (STA)
FAA6.O Miscellaneous Lists and Tables
01 Eligibility Factors Tables
A Eligibility Factors Table (CA NA)
.01 Age Eligibility Factor
.02 Budgetary Unit Composition Eligibility Factor
.03 Citizenship Eligibility Factor
.04 Cooperation with DCSS Eligibility Factor
.05 Cooperation with FAA Eligibility Factor
.06 Cooperation with NA E&T Program Eligibility Factor
.07 Cooperation with Jobs/Tribal NEW Eligibility Factor
.08 Cooperation with QC Eligibility Factor
.09 Deprivation Eligibility Factor
.10 Disability Eligibility Factor
.11 Child Support Expense Eligibility Factor
.12 Dependent Care Expense Eligibility Factor
.13 Medical Expense Eligibility Factor
.14 Self-employment Business Expense Eligibility Factor
.15 Shelter Expense Eligibility Factor
.16 Utility Expense Eligibility Factor
.17 Expenses Exceed Income (EEI) Eligibility Factor
.18 Family Benefit Cap Period (FBCP) Eligibility Factor
.19 Identity Eligibility Factor
.20 Immunization Eligibility Factor
.21 Earned Income Eligibility Factor
.22 Self-employment Income Eligibility Factor
.23 Unearned Education Income Eligibility Factor
.24 Unearned Income Eligibility Factor
.25 Individual Development Account (IDA) Eligibility Factor
.26 Lifetime Benefit Limit (LIBL) Eligibility Factor
.27 Marital Status Eligibility Factor
.28 Noncitizenship Status Eligibility Factor
.29 Personal Responsibility Agreement (PRA) Eligibility Factor
.30 Pregnancy Eligibility Factor
.31 Quarters of Coverage Eligibility Factor
.32 Referral for Other Benefits Eligibility Factor
.33 Relationship Eligibility Factor
.34 Residency Eligibility Factor
.35 Resource Eligibility Factor
.36 School Attendance Eligibility Factor
.37 Social Security Number (SSN) Enumeration Eligibility Factor
.38 Student Status Eligibility Factor
.39 Terminated Employment Eligibility Factor
.40 Voluntary Quit Eligibility Factor
B Eligibility Factors Table (ST)
.01 Disability Eligibility Factor (ST)
.02 Expense Eligibility Factor (ST)
.03 Gross Countable Income Eligibility Factor (ST)
.04 Identity Eligibility Factor (ST)
.05 Residency Eligibility Factor (ST)
.06 Resources Eligibility Factor (ST)
.07 Terminated Income Eligibility Factor (ST)
FAA6.P Monthly Calendars
01 AZTECS Monthly Production Schedule (AMPS)
02 EBT Issuance Calendar
FAA6.Q Glossary Terms and Acronyms
01 Glossary Terms - Overview
A Glossary Terms Beginning with A - Overview
.01 Abandoned Child Definition
.02 Abandoned Residency Definition
.03 ABEND Definition
.04 ABLE Accounts Definition
.05 Able Bodied Adult Definition
.06 Actual Transportation Costs Definition
.07 Acute Definition
.08 Administrative Disqualification Hearing Definition
.09 Administrative Law Judge Definition
.10 Adoption Subsidy Definition
.11 Adult Definition
.12 Adult Child Definition
.13 AFDC Definition
.14 Aged Definition
.15 Agency Error Definition
.16 AHCCCS Definition
.17 AHCCCS Health Insurance Definition
.18 AHCCCS I.D. Definition
.19 AHCCCS Referral System Definition
.20 AHCCCS Roster Date Definition
.21 Allotment Definition
.22 ALTCS Definition
.23 American Indian Definition
.24 Animals Definition
.25 Appeal Hearing Definition
.26 Appellant Definition
.27 Applicants Definition
.28 Approval Period Definition
.29 Arizona CopperRx Card Definition
.30 Arizona Works CA Definition
.31 Assessed Value Definition
.32 Assignment of Rights Definition
.33 Assistance Payments Definition
.34 Assistance Unit Definition
.35 Authentication Definition
.36 Authorized Benefit Definition
.37 Authorized Representative Definition
.38 Auto Authorization Definition
.39 Autopopulate Definition
.40 Auto Change Tracking System (ACTS) Definition
.41 AZTECS Definition
B Glossary Terms Beginning with B - Overview
.01 Bendex Definition
.02 Beneficiary Definition
.03 Benefit or Budget Month Definition
.04 Billboard Sales Definition
.05 Boarders Definition
.06 Boarding House Definition
.07 Bona Fide Employment Offer Definition
.08 Break in Benefits Definition
.09 Break in Employment Definition
.10 Budget Print Definition
.11 Budgetary Unit Definition
.12 Burial Plot Definition
.13 Business Hours Definition
C Glossary Terms Beginning with C - Overview
.01 CA Budgetary Unit Definition
.02 CA Supportive Services Definition
.03 Cafeteria Plan Definition
.04 Calendar Month Definition
.05 Calendar Quarter Definition
.06 Calendar Year Definition
.07 Caretaker Relative Definition
.08 Case Definition
.09 Case Audit Definition
.10 Case File Definition
.11 Case Involvement Definition
.12 Case Number Definition
.13 Case Read Definition
.14 Caseload Definition
.15 Cash Contributions Definition
.16 Cash Gifts Definition
.17 Catastrophic Illness Definition
.18 Child Care Provider Definition
.19 Child Only Case Definition
.20 Chronic Definition
.21 Client Identifying Number Definition
.22 Closed Record State Definition
.23 Code Tables Definition
.24 Comprehensive Medical and Dental Program (CMDP) Definition
.25 Color of Law Definition
.26 Common Law States Definition
.27 Communal Dining Facility Definition
.28 Compensation Definition
.29 Computer File Definition
.30 Conflict Service Dates Definition
.31 Contiguous Property Definition
.32 Copayment Definition
.33 Corporation Definition
.34 Correction Mode Definition
.35 Court Supervision Definition
.36 Covered Birth Defect Definition
.37 Current Market Value Definition
.38 Current Month Definition
.39 Current Support Definition
.40 Current System Month Definition
D Glossary Terms Beginning with D - Overview
.01 Date of Discovery Definition
.02 Daylight Saving Time (DST) Definition
.03 Days Definition
.04 Deferred Action for Childhood Arrivals (DACA) Definition
.05 Division of Benefits and Medical Eligibility (DBME) Definition
.06 Division of Child Support Services (DCSS) Definition
.07 DCSS Locator Services Definition
.08 Department of Child Safety (DCS) Definition
.09 DCS or Tribal Placement Provider Definition
.10 Deauthorization Definition
.11 Demographic Information Definition
.12 Denial Definition
.13 Deprivation Definition
.14 Disqualified Definition
.15 Disregard Definition
.16 Region Appeal Hearing Specialist Definition
.17 Division of Behavioral Health Services (DBHS) Definition
.18 Domestic Partner Definition
.19 Domestic Violence Shelter Definition
.20 Due process Definition
E Glossary Terms Beginning with E - Overview
.01 Earned Income Definition
.02 eDRS (electronic Disqualified Recipient System) Definition
.03 Educational Tuition Definition
.04 Electronic Pay Card Definition
.05 Eligibility Information System Definition
.06 Emancipated Minor Definition
.07 Employing and Moving People Off Welfare and Encouraging Responsibility (EMPOWER) Definition
.08 Encumbrances Definition
.09 ENTER Definition
.10 Equity Value Definition
.11 Exparte Definition
.12 Expunged Benefits Definition
F Glossary Terms Beginning with F - Overview
.01 FAA Pilot Programs Definition
.02 Family Definition
.03 Family Assistance Administration Definition
.04 Fail Definition
.05 Fair Consideration Definition
.06 Fair Labor Standards Act Definition
.07 Family and Medical Leave Act (FMLA) Definition
.08 Father Definition
.09 Federal Means Tested Public Benefits Definition
.10 Fee for Service Definition
.11 Federal Insurance Contribution Act Definition
.12 Field Warrant Definition
.13 First Cousin Once Removed Definition
.14 Fixed Rate Definition
.15 Flat Rate or Flat Amount Definition
.16 Fleeing Felon Definition
.17 Flex Income Definition
.18 Food and Nutrition Service Definition
.19 Food Stamp Act Definition
.20 Food Stamp Benefits Definition
.21 Formal Child Care Definition
.22 Foster Care Definition
.23 Fraud Definition
.24 FTI Security Incident Definition
.25 Full Month Income Definition
.26 Funeral Agreement Definition
G Glossary Terms Beginning with G - Overview
.01 General Assistance Definition
.02 General Complaint Definition
.03 Gross Earned Income Definition
.04 Gross Income Definition
.05 Group Living Arrangement Definition
.06 Guaranteed Enrollment Definition
H Glossary Terms Beginning with H - Overview
.01 Hardship Definition
.02 Head of Household Definition
.03 Health Care Provider Definition
.04 Health Insurance for Parents (HP) Definition
.05 Health Plan Definition
.06 Help Desk Definition
.07 Help Screen Definition
.08 High or Low Checks Definition
.09 High Level Client Index Definition
.10 Health Insurance Portability and Accountability Act of 1996 (HIPAA) Definition
.11 Health Maintenance Organization (HMO) Definition
.12 Helping Others Manage Effectively (Home) Definition
.13 Homeless Participants Definition
.14 Hospitalized Applicants Definition
.15 Hospital Designated Representative Definition
.16 Hospital Appeal Hearing Specialist Definition
.17 Hospital Patient Representative Definition
.18 Household Definition
.19 Household Composition Definition
.20 Housing Unit Definition
I Glossary Terms Beginning with I - Overview
.01 Illegal Drug Definition
.02 Imaged Case Definition
.03 Immigration and Naturalization Service (INS) Definition
.04 Inadvertent Household Error (IHE) Definition
.05 Incapacitated Definition
.06 Income Deduction Definition
.07 Income Request Period Definition
.08 Income Source Definition
.09 Income Standard Definition
.10 Incompetent Participant Definition
.11 Indian Health Services Definition
.12 Indian Tribe Definition
.13 Individual Definition
.14 Individual Development Account (IDA) Definition
.15 Indigent Sponsored Noncitizen Definition
.16 Informal Child Care Definition
.17 Initial Application Definition
.18 In-Kind Benefit Definition
.19 Inmate Definition
.20 Institution Definition
.21 Institution of Higher Education Definition
.22 Institution of Post Secondary Education Definition
.23 Intentional Program Violation (IPV) Definition
.24 Interface Definition
.25 International Organization Definition
.26 Involvement Definition
.27 Itinerant Site Definition
.28 IV-D Definition
J Glossary Terms Beginning with J - Overview
.01 Job Training Partnership Act Definition
.02 Julian Date Definition
K Glossary Terms Beginning with K - Overview
.01 Kelly Blue Book Definition
L Glossary Terms Beginning with L - Overview
.01 Lag Quarters Definition
.02 Language Line Client I.D. Definition
.03 Lawfully Residing Definition
.04 Leaseholder Definition
.05 Legal Employment Definition
.06 Legal Guardian Definition
.07 Legal Permanent Guardian Definition
.08 Legal Process Definition
.09 Legally Responsible Adult Definition
.10 Lifetime Benefit Limit (LIBL) Definition
.11 Limited English Proficiency (LEP) Definition
.12 Limited English Proficiency (LEP) Binder Definition
.13 Limited Liability Company (LLC) Definition
.14 Liquid Resources Definition
.15 Lump Sum Definition
M Glossary Terms Beginning with M - Overview
.01 MA Budgetary Unit Definition
.02 MA Transplant Cases Definition
.03 Management Evaluation Definition
.04 Married Minor Definition
.05 Meal Delivery Service Definition
.06 Medicaid Definition
.07 Medical Assistance Definition
.08 Medical Event Definition
.09 Medical Loss Ratio Rebate Definition
.10 Medical Provider Definition
.11 Medical Support Definition
.12 Medically Qualified Source Definition
.13 Medicare Definition
.14 Medicare Savings Program Definition
.15 Medicare Supplemental Insurance Definition
.16 Medicinal Marijuana Definition
.17 Member Definition
.18 Menus Definition
.19 Minimum Wage Federal and State Definition
.20 Minor Definition
.21 Minor Parent Definition
.22 Motor Vehicle Division (MVD) Website Photo Definition
N Glossary Terms Beginning with N - Overview
.01 National Voter Registration Act Of 1993 (NVRA)
.02 Negative Rent Definition
.03 Net Income Definition
.04 New Application Definition
.05 Newborn Reports Definition
.06 Noncitizen Definition
.07 Noncovered Earnings Definition
.08 Nonliquid Resources Definition
.09 Nonparent Caretaker Relative (NPCR) Definition
.10 Nonparticipant Definition
.11 Nonprofit Food Cooperative Definition
.12 Nonwork Time
.13 Notice of Adverse Action (NOAA) Definition
.14 Numident Information Definition
.15 Nutrition Assistance (NA) Benefits Definition
.16 Nutrition Assistance E&T Head of Household Definition
.17 Nutrition Assistance E&T Lead Participant Definition
.18 Nutrition Assistance Household Definition
.19 Nutrition Assistance Trafficking Definition
O Glossary Terms Beginning with O - Overview
.01 Offsetting Definition
.02 OnBase Definition
.03 Open Record State Definition
.04 Other Related Definition
.05 Overpayment Definition
.06 Overpayment Date of Discovery Definition
.07 Overpayment Unit (OPU) Definition
P Glossary Terms Beginning with P - Overview
.01 Parental Control Definition
.02 Parents Definition
.03 PARIS (Public Assistance Reporting Information System) Interstate Match Report Definition
.04 Parole Definition
.05 Participants Definition
.06 Participation Codes Definition
.07 Pawn Income Definition
.08 Pend Definition
.09 Per Capita Income Definition
.10 Personal Responsibility Agreement Definition
.11 Personnel Control Number Definition
.12 Petition for Review Definition
.13 Piecework Definition
.14 Prepaid Medical Management Information System (PMMIS) Definition
.15 Point of Service Plan (POS) Definition
.16 Position on Application or Position Number Definition
.17 Post Traumatic Stress Disorder Definition
.18 Potential Overpayment (POP) Definition
.19 Preferred Provider Organization (PPO) Definition
.20 Premium Definition
.21 Prima Facie Definition
.22 Primary Informant (PI) Definition
.23 Primary Wage Earner Definition
.24 Probation Definition
.25 Processed Definition
.26 Program Definition
.27 Program Status Definition
.28 Project Area Definition
.29 Prorated Benefits Definition
.30 Proration Factor Definition
.31 Prospective Budgeting Definition
.32 Prospective Eligibility Definition
.33 Prospective Ineligibility Definition
.34 Providers Definition
.35 PRWORA Definition
.36 Public Assistance Definition
.37 Public Consulting Group Definition
.38 Public Housing Definition
Q Glossary Terms Beginning with Q - Overview
.01 QC Review Numbers Definition
.02 Qualified Individual Definition
.03 Qualified Medicare Beneficiary Definition
.04 Quality Control Review Definition
.05 Quarters of a Year Definition
.06 Quarter of Coverage Definition
.07 Quarter of Coverage History Definition
R Glossary Terms Beginning with R - Overview
.01 Ratio Utility Billing (Rubs) Definition
.02 Real Property Definition
.03 Recertification Definition
.04 Recipient Definition
.05 Recoupment Definition
.06 Reduction in Work Effort Definition
.07 Refugee Definition
.08 Registering Applications Definition
.09 Registration Quick Definition
.10 Regular NA Case Definition
.11 Reinsurance Definition
.12 Renewal Application Definition
.13 Repatriate Definition
.14 Representative Definition
.15 Research and Analysis Unit Definition
.16 Resident Definition
.17 Resource Definition
.18 Respite Care Definition
.19 Responsible Participant Definition
.20 Retirement Accounts Definition
.21 Retirement Survivor’s Disability Insurance (RSDI) Definition
.22 Restricted Loan Definition
.23 Retroactive Benefits Definition
.24 Reverse Mortgage Definition
.25 Revert Program to Open Definition
.26 Review Definition
.27 Rolling EBT Time Frame Definition
.28 Roomer Definition
S Glossary Terms Beginning with S - Overview
.01 S Corporation Definition
.02 Same-Sex Marriage States Definition
.03 Sanction Definition
.04 Satisfactory Arrangements Definition
.05 Security Definition
.06 Security Key Definition
.07 Self-employment Definition
.08 Self-employment Contribution Act Definition
.09 Severance Pay Definition
.10 Sibling Definition
.11 Special NA Cases Definition
.12 Specified Low Income Medicare Beneficiary (SLMB) Definition
.13 Spouse Definition
.14 Standard Filing Unit Definition
.15 Standard of Basic Needs Definition
.16 State Benefit Limit (STBL) Definition
.17 State Data Exchange (SDX) Definition
.18 State Employees Definition
.19 State Holidays Definition
.20 State Verification Exchange System (SVES) Definition
.21 Statused Definition
.22 Stay Definition
.23 Stepparent Definition
.24 Strike Definition
.25 Subsidized Housing Definition
.26 Suitable Definition
.27 Summer Youth Employment and Training Program (SYETP) Definition
.28 Supplemental Security Income (SSI) Definition
.29 Supportive Networks Definition
.30 SSI Medical Assistance Only (SSI MAO) Definition
.31 SSI No-Pay Status Definition
.32 SSI Suspend Status Definition
.33 SSI Non-Pay Status Definition
.34 Swap Meets Definition
T Glossary Terms Beginning with T - Overview
.01 Table Definition
.02 TANF Benefits or Services Definition
.03 TCC Eligibility Period Definition
.04 Terminate Definition
.05 Thrifty Food Plan Definition
.06 Time Limited Assistance Definition
.07 Timeliness Definition
.08 Tipped Worker Definition
.09 TIPS Transfer
.10 Treatment Provider Definition
.11 Trust Definition
.12 Trustee Definition
U Glossary Terms Beginning with U - Overview
.01 Undocumented Noncitizen Definition
.02 Undue Hardship Definition
.03 Unearned Income Definition
.04 United States Citizen Definition
.05 Unity Forms Definition
.06 Unpaid Work Experience (UWE) Definition
.07 Unrestricted Loan Definition
.08 Unsubsidized Employment Definition
.09 Unwed Minor Parent Definition
.10 Update Definition
.11 Upload into OnBase Definition
V Glossary Terms Beginning with V - Overview
.01 Verified Upon Receipt Definition
.02 ViewCenter Definition
.03 Virtual Print Driver (VPD) Definition
.04 Visitor Definition
.05 Vulnerable Persons Definition
W Glossary Terms Beginning with W - Overview
.01 Wire Third Party Query (WTPY) Definition
.02 White Mountain Apache Tribal TANF Child (WMAT Child) Definition
.03 Worker Definition
.04 Workforce Innovation and Opportunity Act (WIOA) Definition
X Glossary Terms Beginning with X - Overview
Y Glossary Terms Beginning with Y - Overview
.01 Yard Sale Definition
Z Glossary Terms Beginning with Z - Overview
.01 Zero-Pay Periods Definition
02 Acronyms – Overview
A Acronyms Beginning with A
B Acronyms Beginning with B
C Acronyms Beginning with C
D Acronyms Beginning with D
E Acronyms Beginning with E
F Acronyms Beginning with F
G Acronyms Beginning with G
H Acronyms Beginning with H
I Acronyms Beginning with I
J Acronyms Beginning with J
K Acronyms Beginning with K
L Acronyms Beginning with L
M Acronyms Beginning with M
N Acronyms Beginning with N
O Acronyms Beginning with O
P Acronyms Beginning with P
Q Acronyms Beginning with Q
R Acronyms Beginning with R
S Acronyms Beginning with S
T Acronyms Beginning with T
U Acronyms Beginning with U
V Acronyms Beginning with V
W Acronyms Beginning with W
X Acronyms Beginning with X
Y Acronyms Beginning with Y
Z Acronyms Beginning with Z
FAA6.R What’s Changed in the CNAP Manual
01 What’s Changed History
02 Broadcasts Overview
03 Policy Change Alerts/FAA Policy Broadcasts
04 News Flash/ FAA Flash Bulletin Broadcasts
05 Policy Dissemination Process
FAA6.A Changes
05 Policy Dissemination Process