• FAA6.A Changes
  • 01 Participant Initiated Changes
    • A Standard Reporting
      • Policy
      • Legal Authorities
    • B Simplified Reporting
      • Policy
      • Legal Authorities
  • 02 FAA and Third-Party Initiated Changes
    • A NA Mid Approval Contact (MAC)
      • Policy
      • Verification
      • Examples
      • Legal Authorities
    • B Crossmatch Reports
      • Policy
      • Verification
      • Legal Authorities
    • C PARIS Interstate Match Report
      • Policy
      • Legal Authorities
    • D Mass Changes
      • Policy
      • Legal Authorities
    • E Case Audits
      • Policy
      • Verification
      • Legal Authorities
    • F National Directory of New Hires (NDNH)
      • Policy
      • Verification
      • Legal Authorities
  • 03 Effecting Changes
    • A When to Effect Changes
      • Policy
      • Verification
      • Examples
      • Legal Authorities
    • B Verifying Reported Changes
      • Policy
      • Examples
      • Legal Authorities
    • C Address - Effecting Changes
      • Policy
      • Verification
      • Legal Authorities
    • D Child Support Expense - Effecting Changes
      • Policy
      • Verification
      • Legal Authorities
    • E Death of a Participant – Effecting Changes
      • Policy
      • Verification
      • Legal Authorities
    • F Dependent School Attendance - Effecting Changes
      • Policy
      • Verification
      • Legal Authorities
    • G Deprivation of a Dependent Child - Effecting Changes
      • Policy
      • Legal Authorities
    • H Income - Effecting Changes
      • Policy
      • Verification
      • Legal Authorities
    • I Marital Status - Effecting Changes
      • Policy
      • Verification
      • Legal Authorities
    • J NA Categorical Eligibility - Effecting Changes
      • Policy
      • Verification
      • Legal Authorities
    • K NA Medical Expenses – Effecting Changes
      • Policy
      • Verification
      • Examples
      • Legal Authorities
    • L NA Adult Student Status – Effecting Changes
      • Policy
      • Verification
      • Legal Authorities
    • M NA Transitional Benefit Assistance (TBA) - Effecting Changes
      • Policy
      • Verification
      • Legal Authorities
    • N Participants Living in the Household - Effecting Changes
      • Policy
      • Verification
      • Legal Authorities
    • O Resources - Effecting Changes
      • Policy
      • Verification
      • Legal Authorities
    • P Shelter Costs - Effecting Changes
      • Policy
      • Verification
      • Legal Authorities
• FAA6.B Work Requirements
  • 01 NA Work Requirements
    • Policy
    • Verification
    • Examples
    • Legal Authorities
  • 02 Supplemental Nutrition Assistance Program Career Advancement Network (SNAP CAN)
    • Policy
    • Legal Authorities
  • 03 NA Lead Participant Selection
    • Policy
    • Legal Authorities
  • 04 Work Requirement Disqualifications
    • Policy
    • Verification
    • Legal References
• FAA6.C Revert Program to Open (REPT)
  • 01 REPT - Purpose
  • 02 Revert Program to Open - Overview
    • A Reopening Reasons
    • B Reopening Procedures
  • 03 NA Compliance After Closure
• FAA6.D Participant Maintenance
  • 01 Participant Maintenance - Overview
  • 02 Adding A Participant - Overview
    • A Adding a Participant Currently Receiving Benefits
    • B Adding a Participant to a Pending Application
      • .01 Adding a Participant to a Pending New Application
      • .02 Adding a Participant to a Pending Renewal Application
    • C Adding a Participant to an Active Case
    • D Effective Date for Adding a Participant
    • E When Adding a Participant Causes a Benefit Increase
      • .01 A Benefit Increase was Reported Timely
      • .02 A Benefit Increase was Reported Untimely
    • F Adding More Than One Participant to CA or NA
    • G AZTECS Procedures for Adding a Participant - Overview
  • 03 Removing A Participant - Overview
    • A Removing a Participant from a Pending CA Application
    • B Removing a Participant from a Pending NA Application
    • C Removing a Participant from Pending NA Renewal Application
    • D Removing a Participant from an Active CA Case
    • E Removing a Participant from an Active NA Case
  • 04 Newborn Participant Maintenance
  • 05 Client Inquiry/Maintenance Menu (CLIM) - Overview
    • A CLIM Function Descriptions - Overview
    • B FUNCTION 1. INQUIRE ON PERSON
      • .01 1) IDENTIFYING CLIENT INFORMATION
      • .02 PARTICIPANT'S INFORMATION MATCHES
      • .03 PARTICIPANT'S INFORMATION DOES NOT MATCH
    • C FUNCTION 2. RESTART CLIENT INQUIRY
    • D FUNCTION 3. ADD NEW CLIENT TO CASE
    • E FUNCTION 4. ADD EXISTING CLIENT TO CASE
    • F FUNCTION 5. DELETE CLIENT FROM PROGRAM
    • G FUNCTION 6. CHANGE CLIENT IDENTIFYING DATA
    • H FUNCTION 7. MAINTAIN CLIENT ALIAS INFORMATION
    • I FUNCTION 8. DELETE CLIENT FROM AZTECS
    • J FUNCTION 9. ADD CLIENT TO ST PROGRAM
    • K FUNCTION 10. DELETE CLIENT FROM "ST" PROGRAM
  • 06 Client Maintenance (CLMA) - Overview
  • 07 Alias Maintenance (ALMA) - Overview
• FAA6.E Overpayments
  • 01 Overpayments - Overview
  • 02 FAA Office Overpayment Responsibilities - Overview
    • A FAA Office Overpayment Responsibilities - Discovery of Potential Overpayment
    • B FAA Office Overpayment Responsibilities – Potential Overpayment
    • C FAA Office Overpayment Responsibilities - Overpayment Verification
  • 03 Overpayment Unit Overpayment Responsibilities - Overview
    • A Overpayment Unit Responsibilities – NA Waiver of Overpayment
      • .01 Overpayment Tracker
      • .02 NOPED Codes and Reasons
    • B Overpayment Unit Responsibilities – Verification
    • C Overpayment Unit Responsibilities - Budgeting the Overpayment
      • .01 Computing the Overpayment – WAS Budgets
      • .02 Computing the Overpayment – Should Have Been (AZTECS)
      • .03 Computing the Overpayment – Should Have Been (Hand Budgets)
    • D Overpayment Unit Responsibilities - Packet Assembly
    • E Overpayment Unit Responsibilities - Routing the Report of CA/NA Overpayment (FAA-0529A) Form
      • .01 Routing the FAA-0529A for FAA or Non-IPV Budgetary Unit Errors
      • .02 Routing the FAA-0529A for Potential IPV Errors
    • F NA Overpayment Compromise – Overview
      • .01 NA Overpayment Compromise – NA Compromise
      • .02 NA Overpayment Compromise – NA Compromise Request
      • .03 NA Overpayment Compromise - Overpayment Compromise Determination
      • .04 NA Overpayment Compromise – Compromise Determination - Overview
      • .05 NA Overpayment Compromise – Compromise Determination - Compromise Household Members
      • .06 NA Overpayment Compromise – Compromise Determination - Compromise Household Groups
      • .07 NA Overpayment Compromise – Compromise Determination - Countable Monthly Income
      • .08 NA Overpayment Compromise – Compromise Determination - Compromise Expense Deduction
      • .09 NA Overpayment Compromise – Compromise Determination - Compromise Expense Deduction - Actual Expense Deduction
      • .10 NA Overpayment Compromise – Compromise Determination - Compromise Expense Deduction - Percentage Expense Deduction
      • .11 NA Overpayment Compromise – Compromise Determination - Compromise Food Expense Deduction
      • .12 NA Overpayment Compromise – Compromise Determination - Compromise Household Size Deduction
      • .13 NA Overpayment Compromise - Compromise Discretionary Income
      • .14 NA Overpayment Compromise – Compromise Determination - NA Overpayment Compromise Amount
      • .15 NA Overpayment Compromise – Compromise Determination - Decision - Overview
      • .16 NA Overpayment Compromise – Compromise Determination - Decision - Eligible
      • .17 NA Overpayment Compromise – Compromise Determination - Decision - Approval
      • .18 NA Overpayment Compromise – Compromise Determination - Decision - Denial
  • 04 Overpayment Collection Notice Error Codes Overview
    • A Agency Error Codes
    • B Inadvertent Household Error Codes
  • 05 Office of Accounts Receivable and Collections (OARC) - Overview
    • A OARC Policy Support and Review Unit
    • B OARC Collections Unit
  • 06 Methods of Overpayment Collection - Overview
    • A Methods of CA Overpayment Collection
      • .01 Methods of CA Overpayment Collection - Cash Repayment
      • .02 Methods of CA Overpayment Collection - Recoupment of CA Overpayment
      • .03 Methods of CA Overpayment Collection - Suspending Collections
    • B Methods of NA Overpayment Collection - Overview
      • .01 Methods of NA Overpayment Collection - Cash Repayment
      • .02 Methods of NA Overpayment Collection - Repayment with NA Benefits
      • .03 Methods of NA Overpayment Collection - Recoupment of NA Overpayment
      • .04 Methods of NA Overpayment Collection - Recoupment of UI Benefits
      • .05 Methods of NA Overpayment Collection - Recoupment of Federal Funds
      • .06 Methods of NA Overpayment Collection - Recoupment Collection Notices
      • .07 Methods of NA Overpayment Collection - Interstate Collection
      • .08 Methods of NA Overpayment Collection - Collection on Bankruptcy
      • .09 Methods of NA Overpayment Collection - Collection of Overpayment Under the Referral Limit
      • .10 Methods of NA Overpayment Collection - Compromising NA Overpayments
      • .11 Methods of NA Overpayment Collection - Suspending NA Overpayment Collection
      • .12 Methods of NA Overpayment Collection - Offsetting
      • .13 Methods of NA Overpayment Collection - NA Overpayments Determined Uncollectible
  • 07 Intentional Program Violation (IPV) - Overview
    • A IPV - Determination of an IPV
    • B IPV - Administrative Disqualification Procedures
      • .01 IPV - Administrative Disqualification Procedures - FAA Responsibilities
      • .02 IPV - Administrative Disqualification Procedures - OARC Responsibilities
    • C IPV - Administrative Disqualification Appeals Waiver
    • D IPV - Administrative Disqualification Appeal
      • .01 IPV - Administrative Disqualification Appeal - Telephone Appeal Process
      • .02 IPV - Administrative Disqualification Appeal - Time Frames
      • .03 IPV - Administrative Disqualification Appeal - Notification and Scheduling
      • .04 IPV - Administrative Disqualification Appeal - Payment Pending the Appeal
      • .05 IPV - Administrative Disqualification Appeal - Conducting the Appeal
      • .06 IPV - Administrative Disqualification Appeal - Appeal Decision
      • .07 IPV - Administrative Disqualification Appeal - Appeal of the Decision
    • E IPV - Referral for Prosecution
    • F IPV - Disqualification Procedures
    • G IPV - Notification of Disqualification
    • H IPV - Disqualification Penalties
      • .01 IPV - CA Disqualification Penalties
      • .02 IPV - NA Disqualification Penalties
    • I IPV – electronic Disqualified Recipient System (eDRS)
• FAA6.F Administrative
  • 01 Administrative - Overview
  • 02 NA as Obligations of the U.S. - Crimes and Offenses
    • A NA as Obligations of the U.S. - Crimes and Offenses - Court Convictions
    • B NA as Obligations of the U.S. - Crimes and Offenses - Felony Convictions
    • C NA as Obligations of the U.S. - Crimes and Offenses - Misdemeanor Convictions
  • 03 Appeals - Overview
    • A Appeal Hearings - Request Requirements
    • B Appeals Request - Time Limits
    • C Appeal Hearings – FAA Office Hearing Request Procedures
      • .01 Hearing Documentation and Preparation
      • .02 Continuing Benefits
      • .03 Adjusting Benefits
    • D Appeals Specialist Responsibilities
      • .01 Pre-hearing Conference
      • .02 Pre-hearing Conference Follow-up
      • .03 Preparing the Hearing Packet
      • .04 Hearing Decision Implementation
      • .05 Hearing Decision Implementation - Affirmed Decision
      • .06 Hearing Decision Implementation - Reversed Decision
      • .07 Hearing Decision Implementation - Dismissed Decision
      • .08 Hearing Decision Implementation - Case Remanded
      • .09 Hearing Decision Implementation - Preparing and Submitting a Petition to Review
    • E Appeals – Appeals Filed by FAA
    • F Appeals - Appeal Request Withdrawals
    • G Office of Accounts Receivable and Collections (OARC) Procedures
    • H Appellate Services Administration (ASA), Office of Appeals Responsibilities - Overview
      • .01 Appellate Services Administration (ASA), Office of Appeals Responsibilities - Hearing Scheduling
      • .02 Office of Appeals Responsibilities - Group Hearings
      • .03 Office of Appeals Responsibilities - Conducting Hearings
      • .04 Office of Appeals Responsibilities - Hearing Decision
      • .05 Office of Appeals Responsibilities - Hearing Record
    • I Appeals Board Review of Hearing Decision - Overview
    • J Judicial Review
  • 04 (moved)Quality Control (QC) - Overview
  • 05 Office of Special Investigations (OSI)/AHCCCS Office of Inspector General (AOIG)
    • A Office of Special Investigations (OSI)
    • B OSI - Potential Fraud Referral Requirements
    • C OSI - Investigation Referral
    • D OSI - Acting on OSI Reports of Investigation (ROI)
      • .01 Acting on OSI Reports of Investigation – Violations Not Found
      • .02 Acting on OSI Reports of Investigation – Potential Violations Found
      • .03 Acting on OSI Reports of Investigation – Violations Found
      • .04 Acting on OSI Reports of Investigation - Inconclusive
      • .05 Acting on OSI Report of Investigation – Information Needed
      • .06 Acting on OSI Report of Investigation – Failure to Respond
    • E Office of Special Investigations (OSI) - Internal Affairs Office (IAO)
• FAA6.G Disaster Nutrition Assistance Program (DNAP)
  • 01 In the Event of a Large-Area Disaster
  • 02 Disaster Nutrition Assistance Program - Overview
  • 03 DNAP - Definitions
  • 04 DNAP - Application Process - Overview
    • A Application Process - Availability of DNAP Applications
    • B Application Process - DNAP Applications
    • C Application Process - DNAP Application Date
    • D Application Process - DNAP Systems Inquiry
    • E Application Process - DNAP Interview Requirement
    • F Application Process - DNAP Budgetary Unit Cooperation
    • G Application Process - DNAP Time Limits
    • H Application Process - DNAP Verification and Documentation
    • I Application Process - DNAP Approval Periods
    • J Application Process - DNAP Decision Notices
    • K Application Process - DNAP Renewal
    • L Application Process - Transition To and From Regular NA
  • 05 DNAP - Nonfinancial Eligibility - Overview
    • A Nonfinancial Eligibility - Disaster Status
      • .01 Disaster Status - Disaster-Related Expenses
      • .02 Disaster Status - Inaccessibility of Liquid Resources
      • .03 Disaster Status - Loss of Food in the Disaster
      • .04 Disaster Status - Loss or Inaccessibility of Income
    • B Nonfinancial Eligibility - Identity of the PI
    • C Nonfinancial Eligibility - Residency in the Disaster Area
    • D Nonfinancial Eligibility - DNAP Budgetary Unit
    • E Nonfinancial Eligibility - DNAP Social Security Number (SSN)
    • F Nonfinancial Eligibility - Plan to Purchase Food
  • 06 DNAP - Financial Eligibility - Overview
    • A Financial Eligibility - DNAP Resources
    • B Financial Eligibility - DNAP Income
    • C Financial Eligibility - DNAP Expenses
    • D Financial Eligibility - DNAP Verification
  • 07 DNAP - Eligibility and Benefit Determination - Overview
    • A Eligibility and Benefit Determination - DNAP Treatment of Income
    • B Eligibility and Benefit Determination - DNAP Net Income Determination
    • C Eligibility and Benefit Determination - Maximum Income Limit
    • D Eligibility and Benefit Determination - DNAP Eligibility and Benefit Amount
    • E Eligibility and Benefit Determination - Controls to Minimize Duplicate DNAP Food Assistance
  • 08 DNAP - Benefit Issuance - Overview
    • A Issuance - DNAP Benefit Issuance Security
    • B Issuance - Replacement of Regular NA and Lost Food
  • 09 DNAP - Appeals
  • 10 DNAP - Overpayment Claim Determinations
  • 11 DNAP - Restoration of Lost Benefits
  • 12 DNAP - General Information - Overview
    • A General Information - Nondiscrimination
    • B General Information - Information Available to the Public
    • C General Information - Using DNAP Benefits
    • D General Information - NA as Obligations of the U.S. - Crimes and Offenses
    • E General Information - Release of Information
    • F General Information - DNAP Case Files
    • G General Information - Monitoring DNAP Operations
    • H General Information - Post-Disaster Review
    • I General Information - DNAP Personnel Requirements
    • J General Information - DNAP Volunteers
    • K General Information - DNAP Case File Retention
    • L General Information – FNS Reporting
• FAA6.H (moved)Internal Operations
• FAA6.I Tribal Assistance Programs
  • 01 Tribal Assistance Programs
  • 02 Tribal TANF Assistance Programs
  • 03 Tribal Foster Care (FC)
  • 04 Hopi Tribal TANF Program - Overview
    • A Eligibility Requirements - Hopi Tribal TANF
    • B Service Delivery Area (SDA) - Hopi Tribal TANF
    • C Special Keying Requirements - Hopi Tribal TANF
    • D Program Requirements - Hopi Tribal TANF
      • .01 Pregnant Participant Only– Hopi Tribal TANF
      • .02 Child Only Cases – Hopi Tribal TANF
      • .03 Employment Referrals – Hopi Tribal TANF
      • .04 Personal Responsibility Agreement – Hopi Tribal TANF
      • .05 Income and Resource Exceptions - Hopi Tribal TANF
      • .06 Lifetime Benefit Limit (LIBL) – Hopi Tribal TANF
      • .07 TPEP - Hopi Tribal TANF
      • .08 Sanctions - Hopi Tribal TANF
    • E Appeal Hearings – Hopi Tribal TANF
    • F Benefit Determinations – Hopi Tribal TANF
  • 05 Navajo Nation Department for Self Reliance (NNDSR) - Overview
    • A Eligibility Requirements - NNDSR
    • B Service Delivery Area (SDA) - NNDSR
    • C Special Keying Requirements- NNDSR
    • D Referral Process - NNDSR
    • E Information Exchange - NNDSR
    • F Benefit Determinations – NNDSR
  • 06 Pascua Yaqui Tribal TANF (PY‑YOEME)
    • A Eligibility Requirements - Pascua Yaqui Tribal TANF
    • B Service Delivery Area - Pascua Yaqui Tribal TANF
    • C Special Keying Requirements - Pascua Yaqui Tribal TANF
    • D Referral Process – Pascua Yaqui Tribal TANF
    • E Information Exchange - Pascua Yaqui Tribal TANF
  • 07 Salt River Pima Maricopa Indian Community LEARN (SRP-MIC LEARN)
    • A Referral Process – SRP-MIC
    • B Information Exchange – SRP-MIC
  • 08 White Mountain Apache Tribe (WMAT) TANF - Overview
    • A Eligibility Requirements - WMAT
    • B Service Delivery Area (SDA) – WMAT
    • C Special Keying Requirements - WMAT
    • D Referral Process - WMAT
    • E Information Exchange – WMAT TANF
    • F Benefit Determinations – WMAT TANF
  • 09 San Carlos Apache Tribe TANF – Overview
    • A Eligibility Requirements - San Carlos Apache Tribe TANF
    • B Service Delivery Area (SDA) - San Carlos Apache Tribe TANF
    • C Special Keying Requirements - San Carlos Apache Tribe TANF
    • D Referral Process – San Carlos Apache Tribe TANF
    • E Information Exchange – San Carlos Apache Tribe TANF
    • F Benefit Determinations – San Carlos Apache Tribe TANF
• FAA6.J Standards, Fees, and Amounts
  • 01 Dependent Care Amount for CA
  • 02 Federal Poverty Level / Income Standards
    • A CA Income Standards
      • .01 A1 Payment Standards
      • .02 A2 Payment Standards
      • .03 CA Indigent Sponsored Legal Permanent Resident (36% FPL)
      • .04 CA Needy Family Test Income Standards (100% FPL)
      • .05 CA Needy Family Test Income Standards (130% FPL)
      • .06 CA Income Maximum Test Standards (185% FPL)
      • .07 CA Income Maximum Test Standards (200% FPL)
    • B NA Income Standards
      • .01 NA Gross Monthly Income Eligibility Standard (130% FPL)
      • .02 NA Net Monthly Income Eligibility Standard (100% FPL)
      • .03 NA Elderly or Disability Eligibility Standard (165% FPL)
      • .04 NA Expanded Categorical Eligibility Standard (185% FPL)
      • .05 200% of Federal Poverty Level (Compromise Overpayment)
      • .06 DNAP Gross Monthly Income Standard (NA)
      • .07 DNAP DSED Gross Monthly Income Standard (NA)
    • C State Assistance Programs Payment Standards
  • 03 NA Deduction Amounts
    • A NA Homeless Shelter Deduction Amount
    • B NA Standard Deduction Amount
    • C NA Shelter Deduction Amount
  • 04 Mileage Standard
  • 05 Minimum NA Allotment
  • 06 Resource Limits
    • A Maximum CA Resource Limit
    • B Maximum NA Resource Limit
  • 07 SSI Maximum Benefit Amount
  • 08 Thrifty Food Plan (NA)
  • 09 Utility Allowance Current Amount
  • 10 Self-Employment Expense Deduction
  • 11 AZSNAP Allotment Amounts
  • 12 Winnings Reporting Amount
  • 13 Income Reporting Amount
• FAA6.K Code Listings
  • 01 Code Listings - Overview
  • 02 AHCCCS QCA Responsibility Codes List
  • 03 Jobs Status and Reason Codes
    • A Jobs Status Codes
    • B Jobs Status Reason Codes
  • 04 Nutrition Assistance Outreach Referral Source Codes
  • 05 LIBL and STBL Hardship Extension Reason Codes
  • 06 TBA Eligibility Codes
    • A TBA NA Eligible Participation Codes
    • B TBA NA Ineligible Closure Reason Codes
  • 07 Unemployment Insurance (UI) Pay Type Codes
  • 08 Unemployment Insurance (UI) Disqualification Codes
  • 09 (moved)VIS Additional Response Codes
  • 10 Denial Closure Reason Reference Links
  • 11 Exception Report Reasons
• FAA6.L (moved)Notice List
• FAA6.M Contact Information
  • 01 Contact Information - Overview
  • 02 DES Child Care Offices by City and ZIP
  • 03 FAA Client Liaison Unit
  • 04 (moved)FAA Region Offices
  • 05 (moved)FAA Local Offices
  • 06 ALTCS Offices
  • 07 Jobs Offices
  • 08 Social Security Administration Contact Information
  • 09 Navajo Nation Department for Self Reliance (NNDSR) Offices
    • A Aneth, Utah NNDSR Office
    • B Chinle, Arizona NNDSR Office
    • C Kayenta, Arizona NNDSR Office
    • D Shiprock, Arizona NNDSR Office
    • E Tuba City, Arizona NNDSR Office
    • F Window Rock, Arizona NNDSR Office
  • 10 Adult Protective Services (APS) Hotline Phone Number
  • 11 Division of Aging and Adult Services (DAAS)
  • 12 AHCCCS Contact Information
    • A AHCCCS AOIG Address
    • B AHCCCS Central Eligibility Unit (CEU)
    • C AHCCCS Eligibility and Enrollment Verification
    • D AHCCCS Eligibility Control (AC-QCR)
    • E AHCCCS Freedom to Work
    • F AHCCCS Health Plan Web Site Information
    • G AHCCCS ME Web Site Address
    • H AHCCCS MEQC
    • I AHCCCS Fraud Prevention Unit (AFPU)
    • J AHCCCS Quality Control Administration (QCA)
    • K AHCCCS SSI/MAO Unit
  • 13 FAA Policy Support Navigational Help Desk
  • 14 American Red Cross (AZ)
  • 15 Appeals Processing Unit (APU)
  • 16 Appellate Services Administration (ASA) Office of Appeals (OOA)
  • 17 Arizona Coalition to End Sexual and Domestic Violence
  • 18 Arizona Community Action Association (ACAA)
  • 19 Arizona Industrial Commission
  • 20 Arizona Simplified Nutrition Assistance Program (AZSNAP) Contact Information
  • 21 Arizona State Hospital (ASH)
  • 22 Arizona State Retirement System (ASRS)
  • 23 Automated Status Verification System (ASVS) Help Desk
  • 24 Attorney General
  • 25 Division of Licensing
  • 26 Bureau of Indian Affairs (BIA)
  • 27 Bureau of the Census
  • 28 California Employment Development Department (EDD)
  • 29 Central Arizona Shelter Services (CASS)
  • 30 Colorado River Indian Tribe Social Services
  • 31 Department of Child Safety (DCS)
  • 32 Community Information and Referral Services
  • 33 Community Services Administration
  • 34 ArizonaRxCard Prescription Assistance Program
  • 35 County Recorder Offices
  • 36 DES ADA Coordinator
  • 37 DBME HR Operations
  • 38 DBME Human Resources
  • 39 DCSS Clearinghouse
  • 40 DCSS Customer Service
  • 41 DCSS Offices
  • 42 DCS Contact and Verification
  • 43 Department of Commerce Energy
  • 44 DES Appeals Board
  • 45 DES Contractors for A&AA Administered Payments
  • 46 DES Public Records Request
  • 47 DES Supply Center
  • 48 Department of Labor Address
  • 49 Document Center Location
  • 50 Discrimination Complaint Offices
  • 51 Division of Behavioral Health Services (BHS) License Unit
  • 52 Centralized Document Services (CDS)
  • 53 EBT Unit
  • 54 Employee Fraud Hotline
  • 55 Equal Employment Opportunity Commission
  • 56 FAA EBT Emergency Benefits Unit
  • 57 FAA EBT Support
  • 58 FAA Data Security
  • 59 FAA Employee Benefit Unit (EBU)
  • 60 FAA Systems Help Desk
    • A FAA Systems Help Desk – Telephone Inquiries
    • B FAA Systems Help Desk – Online Inquiries
  • 61 FAA Training
  • 62 FAA Web Site
  • 63 Federal Emergency Management Agency (FEMA)
  • 64 Fidelity Information Services (FIS)
  • 65 Food Distribution Programs on Indian Reservations Contacts
  • 66 DES Fraud Hotline
  • 67 Healthcare for Homeless Clinic
  • 68 Hopi Department of Social Services
  • 69 Hopi Family Assistance Program (HFAP) Tribal TANF Office
  • 70 Hualapai Indian Tribe Human Services
  • 71 Identity Theft Complaints Hotline
  • 72 Industrial Commission
  • 73 Information Risk Management
  • 74 Mercy Care Department of Child Safety Comprehensive Health Plan (DCS CHP)
  • 75 National Domestic Violence Hotline
  • 76 National Sexual Assault Hotline
  • 77 Navajo Nation Division of Social Services
  • 78 Native Employment Works (NEW) Offices
    • A Gila River NEW Program
    • B Hualapai NEW Program
    • C Tohono O'odham NEW Program
  • 79 Office of Accounts Receivable and Collections (OARC)
  • 80 Office of Equal Opportunities (OEO)
  • 81 Office of Refugee Resettlement (ORR)
  • 82 Customer Care Center for Health-e-Arizona Plus and FAA
  • 83 HEAplus Interview Line
  • 84 Health-e-Arizona Plus Web Site
  • 85 OPE Offices
  • 86 Opinion Research Corporation (ORC) Macro Employment and Wage Information
  • 87 Office of Budget, Contracts and Reporting
  • 88 Overpayment Unit (OP)
  • 89 Policy Support Team (PST)
  • 90 Project HOME
  • 91 PY Social Services Department
  • 92 PY Tribal Yoemem Organization for Employment and Member Enhancement Services – Compliance Office
  • 93 Quality Control (QC) - DBME
  • 94 Railroad Retirement Board
  • 95 Records Center
  • 96 Research and Analysis Unit (R&A) – 759C
  • 97 Residential Treatment Centers (RTC) AHCCCS Approved
  • 98 Resolution Center Help Desk
  • 99 Risk Management
  • 100 Salt River Pima-Maricopa Indian Community LEARN
  • 101 Salt River Pima-Maricopa Indian Community Social Services Department
  • 102 San Carlos Apache TANF Office – Nnee Bich’ o Nii
  • 103 San Carlos Apache Tribe Social Services Department
  • 104 Secretary of State
  • 105 Solution Staffing Employment and Wage Information
  • 106 State Mailroom
  • 107 State Switchboard Operator
  • 108 SNAP CAN Program Contact Information
  • 109 Tohono O’odham Nation Child Welfare
  • 110 TPL Information Sent to AHCCCS and DCSS
  • 111 Trade Adjustment Act (TAA)
  • 112 TPEP Work Program Provider Offices
  • 113 UI - Benefit Processing Unit
  • 114 Filing for Unemployment Insurance (UI) Benefits
  • 115 U.S. Citizenship and Immigration Service (USCIS)
  • 116 U.S. Department of Agriculture (USDA FNS)
  • 117 U.S. HUD (Arizona)
  • 118 U.S. Postal Service Web Site
  • 119 Useful Web Site Addresses
    • A Arizona State Medical Program Sites
    • B Government Sites
      • .01 Arizona Government Sites
      • .02 Maricopa County Government
      • .03 Other Government Sites
    • C Search Engines
    • D Yellow Pages
    • E Financial Sites
    • F Prescription Assistance Sites
    • G Miscellaneous Web Sites
  • 120 Veterans Administration
  • 121 Verification Information System (VIS)
  • 122 Vital Statistics Offices
  • 123 Voluntary Agencies (VOLAGs)
    • A Phoenix VOLAGs or RAs
    • B Tucson VOLAGs or RAs
  • 124 Wells Fargo Account Verification
  • 125 Wendy's Employment and Wage Information
  • 126 White Mountain Apache TANF Referral Office
  • 127 WIC (Women, Infants, and Children) Hotline
  • 128 Yavapai-Apache Nation Social Services Department
  • 129 FAA Mailing Address and Fax Number
  • 130 Arizona Out of State Benefit Information
• FAA6.N Examples
  • 01 Examples - Overview
  • 02 Approval Periods – When Changes are Needed
    • A Changing Approval Periods for NA - Example
  • 03 AZSNAP Example - Calculating the Benefit Allotment
  • 04 Eligibility Information System (EIS) Examples
    • A EIS Auto Processes Example
    • B Monthly Rollover Example
    • C Correction Mode Example
    • D CHSP Example 1
    • E CHSP Example 2
  • 05 Application Requirements Examples
    • A Emergency Representative Example
  • 06 Pre-Application Screening Examples
    • A HOSC Example
    • B W5 Example
    • C W6 Example
    • D HOSC Verification of Prior Quarters Example
  • 07 Application Registration Examples
    • A CLIR Register Unborn Example
    • B REAP Example
  • 08 Verification/Cooperation Examples
    • A Questionable Information Example
    • B Required Documentation Example
    • C Changes Not Verified Example 1
    • D Changes Not Verified Example 2
  • 09 Address (ADDR) Examples
    • A Non-Traditional Residential Addresses Example
    • B Keying ADDR Example
  • 10 Setup Participations (SEPA) Examples
    • A Case Participation Example
    • B Living Arrangements Example 1
    • C Living Arrangements Example 2
    • D LPG Example
    • E Optional CA Participant Example 1
    • F Optional CA Participant Example 2
    • G NA Ineligible Students Example
    • H NA Student Caretaker Exemption Example 1
    • I NA Student Caretaker Exemption Example 2
    • J NA Student Caretaker Exemption Example 3
    • K CA Needy Family Example 1
    • L CA Needy Family Example 2
    • M CA Needy Family Example 3
    • N CA Needy Family Example 4
    • O CA Needy Family Example 5
    • P Unwed Minor Parent (UMP) Example 1
    • Q Unwed Minor Parent (UMP) Example 2
    • R Unwed Minor Parent (UMP) Example 3
  • 11 Program and Person Alerts (PRAP) Examples
    • A Imposing Sanction Example 1
    • B Imposing Sanction Example 2
    • C Sanction Duration Example 1
    • D Sanction Duration Example 2
    • E Inactive Case Example 1
    • F Inactive Case Example 2
    • G Reapplication After CA Sanction Example 1
    • H Reapplication After CA Sanction Example 2
    • I Sanction Level Example 1
    • J Sanction Level Example 2
  • 12 Marital Status (MAST) Examples
    • A Postpartum Period Example
  • 13 Referral Source Entry (RESE) Examples
    • A Date of Eligibility Example 1
    • B Date of Eligibility Example 2
    • C Date of Eligibility Example 3
  • 14 Residency (RARE) Examples
    • A Residency Example
  • 15 Identity/Citizenship (IDCI) Examples
    • A Continuously Residing Example
    • B Lawful Temporary Resident Example
    • C Federal Means Tested Example
    • D Lag Quarters Example
    • E Current Quarter Earnings Example
    • F Referral After Disqualification Example
    • G Prior Qualified Status Example
    • H Noncitizen Keying Procedures Example
    • I Sponsored Lawful Permanent Resident 1
    • J Sponsored Lawful Permanent Resident 2
  • 16 Welfare Reform (WERE/CODC/CODF) Examples
    • A LIBL Participation Example 1
    • B LIBL Participation Example 2
    • C New FBCP Example 1
    • D Time Limit Extension – Jobs Program Compliance Example 1
    • E Time Limit Extension – Jobs Program Compliance Example 2
    • F New FBCP Example 2
    • G Determining FBCP Example 1
    • H Determining FBCP Example 2
    • I Born Before FBCP Example
    • J FBCP Exempt Child Example 1
    • K FBCP Exempt Child Example 2
    • L Eligibility Window Example 1
    • M Eligibility Window Example 2
    • N Eligibility Window Example 3
    • O Eligibility Window Example 4
    • P Eligibility Window Example 5
  • 17 Specified Relative/Deprivation (SPRD) Examples
    • A No Deprivation Example
    • B Tribal CA-PG Eligibility Example
    • C TPEP Connection Example
    • D TPEP Withhold Benefit Example
    • E TPEP Noncompliance Example
    • F TPEP Six Month Limit Example
  • 18 Voluntary Quit/Striker (VOQS) Examples
    • A VOQS Good Cause Verification Example
    • B VQ/RWE Denial Example
    • C VQ/RWE Closure Example
  • 19 Financial Accounts (FIAC) Examples
    • A Joint Accounts Example 1
    • B Joint Accounts Example 2
    • C Joint Accounts Example 3
  • 20 Liquid Assets (LIAS) Examples
    • A Continuous Source of Income Example
  • 21 Cash Assistance Resource Determination (AFRD) Examples
    • A Resources of Categorically Eligible Example
    • B Sole & Separate Resources of Stepparents Example (CA/NA)
    • C Sale or Transfer of Resources (CA) Example
  • 22 Expenses/Need Standard (EXNS/EXPC) Examples
    • A Dependent Expense Example
    • B Qualifying for a Utility Allowance Example 1
    • C Qualifying for a Utility Allowance Example 2
    • D Qualifying for a Utility Allowance Example 3
    • E Qualifying for a Utility Allowance Example 4
    • F Shared Utilities Example 1
    • G Shared Utilities Example 2
    • H Disqualified Participants Example 1
    • I Disqualified Participants Example 2
    • J Disqualified Participants Example 3
    • K Disqualified Participants Example 4
    • L Disqualified Participants Example 5
    • M Shared Expenses Example 1
    • N Shared Expenses Example 2
    • O Shared Expenses Example 3
    • P Negative Rent Example
    • Q Taxes Example
    • R Budgeting Child Support Expense Example
    • S Standard Medical Deduction Example 1
    • T Standard Medical Deduction Example 2
    • U Standard Medical Deduction Example 3
  • 23 Cash Assistance Payment Determination (AFPD) Examples
    • A Eligible Eligible Example
    • B Eligible in Determination Not Eligible for Following Example
    • C Not Eligible in Determination Eligible in Following Example
    • D Eligible at Application Not Eligible at Determination Example
    • E Applicant Not Eligible Before Determination Example
    • F Applicant Eligible But Not Eligible for Following Example
    • G Grant Diversion Eligibility Example 1
    • H Grant Diversion Eligibility Example 2
    • I Grant Diversion Eligibility Example 3
    • J Grant Diversion Eligibility Example 4
    • K Grant Diversion Eligibility Example 5
    • L Grant Diversion Eligibility Example 6
    • M TCC Time Limits Example 1
    • N TCC Time Limits Example 2
  • 24 Food Stamp Allotment Determination (FSAD) Examples
    • A NA Proration of First Month’s Benefits Example
    • B Categorical Eligibility TANF Example 1
    • C Categorical Eligibility TANF Example 2
    • D Categorical Eligibility TANF Example 3
    • E Categorical Eligibility TANF Example 5
    • F Categorical Eligibility TANF Example 6
    • G Categorical Eligibility TANF Example 7
    • H Categorical Eligibility BIA GA or SSI Example 1
    • I Categorical Eligibility BIA GA or SSI Example 2
    • J No Categorical Eligibility Example 1
    • K TBA Example 1
    • L TBA Example 2
    • M TBA Example 3
    • N TBA Example 4
  • 25 Notice Request/Client Notice Request (NORE) Examples
    • A SCREEN _ OF _ Example
  • 26 Changes Examples
    • A Verified Timely Example 1
    • B Verified Timely Example 2
    • C Verified Timely Example 3 (CA)
    • D Verified Timely Example 4 (CA)
    • E Verified Timely Example 5 (NA)
    • F Verified Timely Example 6 (NA)
    • G Verified Timely Example 7 (CA/NA)
    • H Verified Timely Example 8 (ST)
    • I Verified Timely Example 9 (ST)
    • J Verified Timely Example 10 (ST)
    • K Verified Timely Example 11 (ST)
    • L Verified Timely Example 12 (NA/ST)
    • M Reporting Income Change – Simplified Reporting Example
    • N HEAplus Application Submitted During MAC Period – Month Five and Six Example
    • O HEAplus Application Submitted During MAC Period – Month 11 and 12 Example
  • 27 Revert Program to Open (REPT) Examples
    • A Administrative Corrections Example
  • 28 Participant Maintenance Examples
    • A Adding to Pending Application Example
    • B Adding More Than One Participant Example 1 (CA/NA)
    • C Adding More Than One Participant Example 2 (CA/NA)
    • D Remove Participant From NA Renewal Example 1
    • E Remove Participant From NA Renewal Example 2
  • 29 Overpayment Examples
    • A Waiver of Overpayment Example
  • 30 NA Compromise Examples
    • A Compromise Household Example
    • B Compromise Food Expense Example 1
    • C Compromise Food Expense Example 2
  • 31 Administrative Examples
    • A QCA Review Number Example
  • 32 Disaster Nutrition Assistance Program (DNAP) Examples
    • A DNAP Disaster Approval Periods Example
  • 33 Internal Operations Examples
    • A Caseload Assignment Example
  • 34 Glossary and Acronym Examples
    • A Break in Benefits Example
    • B Other Related Common Child Example
    • C Other Related Half Sibling Example
    • D Parent of Stepparent Example
    • E TCC Eligibility Example
    • F Employee Unacceptable Behavior Examples
  • 35 Electronic Benefit Transfer (EBT) Examples
    • A EBT Daily Card Audit Example
  • 36 Standard Organizational Procedures (SOP) Examples
    • A Specialized Workers Example
    • B SAR Select Report Example
    • C Case File Format Example
    • D Purge Case File Example
    • E Telephone Sample Script
  • 37 State Assistance Authorization (STAA) Examples
    • A Spouse's CA Share Example (STA)
    • B Zero Pay Example 1 (STA)
    • C Zero Pay Example 2 (STA)
    • D Weekly Income Example (STA)
    • E Bi-Weekly Income Example (STA)
    • F Actual Income Example 1 (STA)
    • G Actual Income Example 2 (STA)
    • H Projecting Income Example 1 (STA)
    • I Projecting Income Example 2 (STA)
    • J Projecting Income Example 3 (STA)
    • K Contract Income Example (STA)
  • 38 State Assistance Benefit Selection (STAB) Examples
    • A Verified Timely Example 1 (STA)
    • B Verified Timely Example 2 (STA)
    • C Verified Timely Example 3 (STA)
    • D Verified Timely Example 4 (STA)
    • E Verified Timely Example 5 (STA)
  • 39 Budgeting Pascua Yaqui Jobs Earnings
  • 40 Rolling Past Current System Month Examples
    • A Rolling Past CSM Example 1
    • B Rolling Past CSM Example 2
    • C Rolling Past CSM Example 3
    • D Rolling Past CSM Example 4
• FAA6.O Miscellaneous Lists and Tables
  • 01 Eligibility Factors Tables
    • A Eligibility Factors Table (CA NA)
      • .01 Age Eligibility Factor
      • .02 Citizenship Eligibility Factor
      • .03 Cooperation with DCSS Eligibility Factor
      • .04 NA Work Requirements Eligibility Factor
      • .05 Cooperation with Jobs/Tribal NEW Eligibility Factor
      • .06 Cooperation with QC Eligibility Factor
      • .07 Deprivation Eligibility Factor
      • .08 Disability Eligibility Factor
      • .09 Dependent Care Expense Eligibility Factor
      • .10 Self-employment Business Expense Eligibility Factor
      • .11 Shelter Expense Eligibility Factor
      • .12 Family Benefit Cap Period (FBCP) Eligibility Factor
      • .13 Immunization Eligibility Factor
      • .14 Earned Income Eligibility Factor
      • .15 Self-employment Income Eligibility Factor
      • .16 Unearned Education Income Eligibility Factor
      • .17 Unearned Income Eligibility Factor
      • .18 Individual Development Account (IDA) Eligibility Factor
      • .19 Lifetime Benefit Limit (LIBL) Eligibility Factor
      • .20 Marital Status Eligibility Factor
      • .21 Personal Responsibility Agreement (PRA) Eligibility Factor
      • .22 Pregnancy Eligibility Factor
      • .23 Resource Eligibility Factor
      • .24 School Attendance Eligibility Factor
      • .25 Terminated Employment Eligibility Factor
      • .26 Voluntary Quit Eligibility Factor
    • B Eligibility Factors Table (ST)
      • .01 Disability Eligibility Factor (ST)
      • .02 Expense Eligibility Factor (ST)
      • .03 Gross Countable Income Eligibility Factor (ST) cwt
      • .04 Identity Eligibility Factor (ST)
      • .05 Residency Eligibility Factor (ST)
      • .06 Resources Eligibility Factor (ST)
      • .07 Terminated Income Eligibility Factor (ST)
• FAA6.Q Glossary Terms
  • 01 Glossary Terms - Overview
    • A Glossary Terms Beginning with A - Overview
      • .01 Abandoned Child Definition
      • .02 Abandoned Residency Definition
      • .03 ABEND Definition
      • .04 ABLE Accounts Definition
      • .05 ABAWD (Able Bodied Adult Without Dependents) Definition
      • .06 Actual Transportation Costs Definition
      • .07 Acute Definition
      • .08 Aministrative Disqualification Hearing Definition
      • .09 Administrative Law Judge Definition
      • .10 Adoption Subsidy Definition
      • .11 Adult Definition
      • .12 Adult Child Definition
      • .13 AFDC Definition
      • .14 Aged Definition
      • .15 Agency Error Definition
      • .16 AHCCCS Definition
      • .17 AHCCCS Health Insurance Definition
      • .18 AHCCCS I.D. Definition
      • .19 AHCCCS Referral System Definition
      • .20 AHCCCS Roster Date Definition
      • .21 Allotment Definition
      • .22 ALTCS Definition
      • .23 American Indian Definition
      • .24 Animals Definition
      • .25 Appeal Hearing Definition
      • .26 Appellant Definition
      • .27 Applicants Definition
      • .28 Approval Period Definition
      • .29 Arizona CopperRx Card Definition
      • .30 Arizona Works CA Definition
      • .31 Assessed Value Definition
      • .32 Assignment of Rights Definition
      • .33 Assistance Payments Definition
      • .34 Assistance Unit Definition
      • .35 Authentication Definition
      • .36 Authorized Benefit Definition
      • .37 Authorized Representative Definition
      • .38 Auto Authorization Definition
      • .39 Autopopulate Definition
      • .40 Auto Change Tracking System (ACTS) Definition
      • .41 AZTECS Definition
    • B Glossary Terms Beginning with B - Overview
      • .01 Beneficiary and Earnings Data Exchange (BENDEX) Definition
      • .02 Benefit Level Definition
      • .03 Beneficiary Definition
      • .04 Benefit or Budget Month Definition
      • .05 Billboard Sales Definition
      • .06 Boarders Definition
      • .07 Boarding House Definition
      • .08 Bona Fide Employment Offer Definition
      • .09 Break in Benefits Definition
      • .10 Break in Employment Definition
      • .11 Budget Print Definition
      • .12 Budgetary Unit Definition
      • .13 Burial Plot Definition
      • .14 Business Hours Definition
    • C Glossary Terms Beginning with C - Overview
      • .01 CA Budgetary Unit Definition
      • .02 CA Supportive Services Definition
      • .03 Cafeteria Plan Definition
      • .04 Calendar Month Definition
      • .05 Calendar Quarter Definition
      • .06 Calendar Year Definition
      • .07 Caretaker Relative Definition
      • .08 Case Definition
      • .09 Case Audit Definition
      • .10 Case File Definition
      • .11 Case Involvement Definition
      • .12 Case Number Definition
      • .13 Case Read Definition
      • .14 Caseload Definition
      • .15 Cash Contributions Definition
      • .16 Cash Gifts Definition
      • .17 Catastrophic Illness Definition
      • .18 Chapter House Definition
      • .19 Child Care Provider Definition
      • .20 Child Only Case Definition
      • .21 Chronic Definition
      • .22 Client Identifying Number Definition
      • .23 Closed Record State Definition
      • .24 Code Tables Definition
      • .25 Color of Law Definition
      • .26 Common Law States Definition
      • .27 Communal Dining Facility Definition
      • .28 Compensation Definition
      • .29 Computer File Definition
      • .30 Conflict Service Dates Definition
      • .31 Contiguous Property Definition
      • .32 Contracted Third-Party Non-Merit Staff Definition
      • .33 Copayment Definition
      • .34 Corporation Definition
      • .35 Correction Mode Definition
      • .36 Court Supervision Definition
      • .37 Covered Birth Defect Definition
      • .38 Cryptocurrency Definition
      • .39 Current Market Value Definition
      • .40 Current Month Definition
      • .41 Current Support Definition
      • .42 Current System Month Definition
    • D Glossary Terms Beginning with D - Overview
      • .01 Date of Discovery Definition
      • .02 Daylight Saving Time (DST) Definition
      • .03 Days Definition
      • .04 Deferred Action for Childhood Arrivals (DACA) Definition
      • .05 Division of Benefits and Medical Eligibility (DBME) Definition
      • .06 Division of Child Support Services (DCSS) Definition
      • .07 DCSS Locator Services Definition
      • .08 Department of Child Safety (DCS) Definition
      • .09 DCS or Tribal Placement Provider Definition
      • .10 Deauthorization Definition
      • .11 Demographic Information Definition
      • .12 Denial Definition
      • .13 Deprivation Definition
      • .14 Disqualified Definition
      • .15 Disregard Definition
      • .16 Region Appeal Hearing Specialist Definition
      • .17 Division of Behavioral Health Services (DBHS) Definition
      • .18 Domestic Partner Definition
      • .19 Domestic Violence Shelter Definition
      • .20 DOTS Locations Definition
      • .21 Due process Definition
    • E Glossary Terms Beginning with E - Overview
      • .01 Earned Income Definition
      • .02 Educational Income Definition
      • .03 eDRS (electronic Disqualified Recipient System) Definition
      • .04 Educational Tuition Definition
      • .05 Electronic Pay Card Definition
      • .06 Eligibility Information System Definition
      • .07 Emancipated Minor Definition
      • .08 Employing and Moving People Off Welfare and Encouraging Responsibility (EMPOWER) Definition
      • .09 Encumbrances Definition
      • .10 ENTER Definition
      • .11 Equity Value Definition
      • .12 Exparte Definition
      • .13 Expunged Benefits Definition
    • F Glossary Terms Beginning with F - Overview
      • .01 FAA Pilot Programs Definition
      • .02 Fail Definition
      • .03 Fair Consideration Definition
      • .04 Fair Labor Standards Act Definition
      • .05 Family and Medical Leave Act (FMLA) Definition
      • .06 Family Assistance Administration Definition
      • .07 Family Definition
      • .08 Father Definition
      • .09 Federal Means Tested Public Benefits Definition
      • .10 Fee for Service Definition
      • .11 Federal Insurance Contribution Act Definition
      • .12 Field Warrant Definition
      • .13 First Cousin Once Removed Definition
      • .14 Fixed Rate Definition
      • .15 Flat Rate or Flat Amount Definition
      • .16 Fleeing Felon Definition
      • .17 Flex Income Definition
      • .18 Food and Nutrition Service (FNS) Definition
      • .19 Food Stamp Act Definition
      • .20 Food Stamp Benefits Definition
      • .21 Formal Child Care Definition
      • .22 Foster Care Definition
      • .23 Fraud Definition
      • .24 FTI Security Incident Definition
      • .25 Full Month Income Definition
      • .26 Funeral Agreement Definition
    • G Glossary Terms Beginning with G - Overview
      • .01 General Assistance Definition
      • .02 General Complaint Definition
      • .03 Gross Earned Income Definition
      • .04 Gross Income Definition
      • .05 Group Living Arrangement (GLA) Definition
      • .06 Guaranteed Enrollment Definition
    • H Glossary Terms Beginning with H - Overview
      • .01 Hardship Definition
      • .02 Head of Household Definition
      • .03 Health Care Provider Definition
      • .04 Health Insurance for Parents (HP) Definition
      • .05 Health Plan Definition
      • .06 Help Desk Definition
      • .07 Help Screen Definition
      • .08 High or Low Checks Definition
      • .09 High Level Client Index Definition
      • .10 Health Insurance Portability and Accountability Act of 1996 (HIPAA) Definition
      • .11 Health Maintenance Organization (HMO) Definition
      • .12 Helping Others Manage Effectively (Home) Definition
      • .13 Homeless Definition
      • .14 Hospitalized Applicants Definition
      • .15 Hospital Designated Representative Definition
      • .16 Hospital Appeal Hearing Specialist Definition
      • .17 Hospital Patient Representative Definition
      • .18 Household Definition
      • .19 Household Composition Definition
      • .20 Housing Unit Definition
    • I Glossary Terms Beginning with I - Overview
      • .01 llegal Drug Definition
      • .02 Imaged Case Definition
      • .03 Immigration and Naturalization Service (INS) Definition
      • .04 Inadvertent Household Error (IHE) Definition
      • .05 Incapacitated Definition
      • .06 Income Deduction Definition
      • .07 Income Request Period Definition
      • .08 Income Source Definition
      • .09 Income Standard Definition
      • .10 Incompetent Participant Definition
      • .11 Indian Health Services Definition
      • .12 Indian Tribe Definition
      • .13 Individual Definition
      • .14 Individual Development Account (IDA) Definition
      • .15 Indigent Sponsored Noncitizen Definition
      • .16 Informal Child Care Definition
      • .17 Initial Application Definition
      • .18 In-Kind Benefit Definition
      • .19 Inmate Definition
      • .20 Institution Definition
      • .21 Institution of Higher Education Definition
      • .22 Institution of Post Secondary Education Definition
      • .23 Intentional Program Violation (IPV) Definition
      • .24 Interface Definition
      • .25 International Organization Definition
      • .26 Involvement Definition
      • .27 Itinerant Site Definition
      • .28 IV-D Definition
    • J Glossary Terms Beginning with J - Overview
      • .01 Job Training Partnership Act Definition
      • .02 Julian Date Definition
    • K Glossary Terms Beginning with K - Overview
      • .01 Kelley Blue Book Definition
    • L Glossary Terms Beginning with L - Overview
      • .01 Lag Quarters Definition
      • .02 Language Line Client I.D. Definition
      • .03 Lawfully Residing Definition
      • .04 Leaseholder Definition
      • .05 Legal Employment Definition
      • .06 Legal Guardian Definition
      • .07 Legal Permanent Guardian Definition
      • .08 Legal Process Definition
      • .09 Legally Responsible Adult Definition
      • .10 Lifetime Benefit Limit (LIBL) Definition
      • .11 Limited English Proficiency (LEP) Definition
      • .12 Limited English Proficiency (LEP) Binder Definition
      • .13 Limited Liability Company (LLC) Definition
      • .14 Liquid Resources Definition
      • .15 Lump Sum Definition
    • M Glossary Terms Beginning with M - Overview
      • .01 MA Transplant Cases Definition
      • .02 Management Evaluation Definition
      • .03 Married Minor Definition
      • .04 Meal Delivery Service Definition
      • .05 Medicaid Definition
      • .06 Medical Event Definition
      • .07 Medical Loss Ratio Rebate Definition
      • .08 Medical Provider Definition
      • .09 Medical Support Definition
      • .10 Medically Qualified Source Definition
      • .11 Medicare Definition
      • .12 Medicare Savings Program Definition
      • .13 Medicare Supplemental Insurance Definition
      • .14 Medicinal Marijuana Definition
      • .15 Member Definition
      • .16 Menus Definition
      • .17 Mercy Care Department of Child Safety Comprehensive Health Plan (DCS CHP)
      • .18 Minimum Wage Federal and State Definition
      • .19 Minor Definition
      • .20 Minor Parent Definition
      • .21 Motor Vehicle Division (MVD) Website Photo Definition
    • N Glossary Terms Beginning with N - Overview
      • .01 National Voter Registration Act Of 1993 (NVRA)
      • .02 Negative Rent Definition
      • .03 Net Income Definition
      • .04 New Application Definition
      • .05 Newborn Reports Definition
      • .06 Noncitizen Definition
      • .07 Noncovered Earnings Definition
      • .08 Nonliquid Resources Definition
      • .09 Nonparent Caretaker Relative (NPCR) Definition
      • .10 Nonparticipant Definition
      • .11 Nonprofit Food Cooperative Definition
      • .12 Non-Traditional Residential Addresses
      • .13 Nonwork Time
      • .14 Notice of Adverse Action (NOAA) Definition
      • .15 Numident Information Definition
      • .16 Nutrition Assistance (NA) Benefits Definition
      • .17 Nutrition Assistance Head of Household Definition
      • .18 Nutrition Assistance Lead Participant Definition
      • .19 Nutrition Assistance Household Definition
      • .20 Nutrition Assistance Trafficking Definition
    • O Glossary Terms Beginning with O - Overview
      • .01 Offsetting Definition
      • .02 OnBase Definition
      • .03 Open Record State Definition
      • .04 Other Related Definition
      • .05 Overpayment Definition
      • .06 Overpayment Date of Discovery Definition
      • .07 Overpayment Unit (OPU) Definition
    • P Glossary Terms Beginning with P - Overview
      • .01 Parental Control Definition
      • .02 Parents Definition
      • .03 Parole Definition
      • .04 Participants Definition
      • .05 Participation Codes Definition
      • .06 Pawn Income Definition
      • .07 Pend Definition
      • .08 Per Capita Income Definition
      • .09 Personal Responsibility Agreement Definition
      • .10 Personnel Control Number Definition
      • .11 Petition for Review Definition
      • .12 Piecework Definition
      • .13 Prepaid Medical Management Information System (PMMIS) Definition
      • .14 Point of Service Plan (POS) Definition
      • .15 Position on Application or Position Number Definition
      • .16 Post Traumatic Stress Disorder Definition
      • .17 Potential Overpayment (POP) Definition
      • .18 Preferred Provider Organization (PPO) Definition
      • .19 Premium Definition
      • .20 Prima Facie Determination
      • .21 Primary Informant (PI) Definition
      • .22 Primary Source of Information Definition
      • .23 Primary Wage Earner Definition
      • .24 Probation Definition
      • .25 Processed Definition
      • .26 Program Definition
      • .27 Program Status Definition
      • .28 Project Area Definition
      • .29 Prorated Benefits Definition
      • .30 Prospective Budgeting Definition
      • .31 Prospective Eligibility Definition
      • .32 Prospective Ineligibility Definition
      • .33 Providers Definition
      • .34 PRWORA Definition
      • .35 Public Assistance Definition
      • .36 Public Charge Definition
      • .37 Public Consulting Group Definition
      • .38 Public Housing Definition
    • Q Glossary Terms Beginning with Q - Overview
      • .01 QC Review Numbers Definition
      • .02 Qualified Individual Definition
      • .03 Qualified Medicare Beneficiary Definition
      • .04 Quality Control Review Definition
      • .05 Quarters of a Year Definition
      • .06 Quarter of Coverage Definition
      • .07 Quarter of Coverage History Definition
      • .08 Questionable Information Definition
    • R Glossary Terms Beginning with R - Overview
      • .01 Ratio Utility Billing (Rubs) Definition
      • .02 Real Property Definition
      • .03 Recertification Definition
      • .04 Recipient Definition
      • .05 Recoupment Definition
      • .06 Reduction in Work Effort Definition
      • .07 Refugee Definition
      • .08 Registering Applications Definition
      • .09 Registration Quick Definition
      • .10 Regular NA Case Definition
      • .11 Reinsurance Definition
      • .12 Renewal Application Definition
      • .13 Repatriate Definition
      • .14 Representative Definition
      • .15 Research and Analysis Unit Definition
      • .16 Resident Definition
      • .17 Resource Definition
      • .18 Respite Care Definition
      • .19 Responsible Participant Definition
      • .20 Retirement Accounts Definition
      • .21 Retirement Survivor’s Disability Insurance (RSDI) Definition
      • .22 Restricted Loan Definition
      • .23 Retroactive Benefits Definition
      • .24 Reverse Mortgage Definition
      • .25 Revert Program to Open Definition
      • .26 Review Definition
      • .27 Rolling EBT Time Frame Definition
      • .28 Rolling Past Current System Month Definition
      • .29 Roomer Definition
    • S Glossary Terms Beginning with S - Overview
      • .01 S Corporation Definition
      • .02 Same-Sex Marriage States Definition
      • .03 Sanction Definition
      • .04 Satisfactory Arrangements Definition
      • .05 Security Definition
      • .06 Security Key Definition
      • .07 Self-Employment
      • .08 Self-Employment Contribution Act Definition
      • .09 Severance Pay Definition
      • .10 Sibling Definition
      • .11 Special NA Cases Definition
      • .12 Specified Low Income Medicare Beneficiary (SLMB) Definition
      • .13 Self-Employment Definition
      • .14 Spouse Definition
      • .15 Standard Filing Unit Definition
      • .16 Standard of Basic Needs Definition
      • .17 State Benefit Limit (STBL) Definition
      • .18 State Data Exchange (SDX) Definition
      • .19 State Employees Definition
      • .20 State Holidays Definition
      • .21 State Verification Exchange System (SVES) Definition
      • .22 Statused Definition
      • .23 Stay Definition
      • .24 Stepparent Definition
      • .25 Strike Definition
      • .26 Subsidized Housing Definition
      • .27 Suitable Definition
      • .28 Summer Youth Employment and Training Program (SYETP) Definition
      • .29 Supplemental Security Income (SSI) Definition
      • .30 Supportive Networks Definition
      • .31 SSI Medical Assistance Only (SSI MAO) Definition
      • .32 SSI No-Pay Status Definition
      • .33 SSI Suspend Status Definition
      • .34 SSI Non-Pay Status Definition
      • .35 Swap Meets Definition
    • T Glossary Terms Beginning with T - Overview
      • .01 Table Definition
      • .02 TANF Benefits or Services Definition
      • .03 TCC Eligibility Period Definition
      • .04 Terminate Definition
      • .05 Third-Party Payroll Verification Source Definition
      • .06 Third-Party Source Definition
      • .07 Thrifty Food Plan Definition
      • .08 Time Limited Assistance Definition
      • .09 Timeliness Definition
      • .10 Tipped Worker Definition
      • .11 TIPS Transfer
      • .12 Treatment Provider Definition
      • .13 Trust Definition
      • .14 Trustee Definition
    • U Glossary Terms Beginning with U - Overview
      • .01 Unclear Information Definition
      • .02 Undocumented Noncitizen Definition
      • .03 Undue Hardship Definition
      • .04 Unearned Income Definition
      • .05 United States Citizen Definition
      • .06 Unity Forms Definition
      • .07 Unpaid Work Experience (UWE) Definition
      • .08 Unrestricted Loan Definition
      • .09 Unsubsidized Employment Definition
      • .10 Unwed Minor Parent Definition
      • .11 Update Definition
      • .12 Upload into OnBase Definition
    • V Glossary Terms Beginning with V - Overview
      • .01 Valid Address Definition
      • .02 Verified Upon Receipt Definition
      • .03 ViewCenter Definition
      • .04 Virtual Print Driver (VPD) Definition
      • .05 Visitor Definition
      • .06 Voluntary Agency (VOLAG) Definition
      • .07 Vulnerable Persons Definition
    • W Glossary Terms Beginning with W - Overview
      • .01 Wire Third Party Query (WTPY) Definition
      • .02 White Mountain Apache Tribal TANF Child (WMAT Child) Definition
      • .03 Worker Definition
      • .04 Workforce Innovation and Opportunity Act (WIOA) Definition
      • .05 Work Registrant Definition
    • X Glossary Terms Beginning with X - Overview
    • Y Glossary Terms Beginning with Y - Overview
      • .01 Yard Sale Definition
    • Z Glossary Terms Beginning with Z - Overview
      • .01 Zero-Pay Periods Definition
• FAA6.QR At Glossary Terms and Acronyms – Reformat
  • 01 Glossary Terms
    • A Glossary Terms Beginning with A
      • Abandoned Residency Definition
      • ABAWD (Able Bodied Adult Without Dependents) Definition
      • Adult Definition
      • AHCCCS Definition
      • American Indian Definition
      • Appeal Hearing Definition
      • Appellant Definition
      • Applicants Definition
      • Approval Period Definition
      • Arizona Works CA Definition
      • Assignment of Rights Definition
      • Authentication Definition
      • Authorized Representative Definition
      • AZTECS Definition
    • B Glossary Terms Beginning with B
      • Benefit Level Definition
      • Benefit or Budget Month Definition
      • Billboard Sales Definition
      • Boarders Definition
      • Break in Employment Definition
      • Budgetary Unit Definition
      • Business Hours Definition
    • C Glossary Terms Beginning with C
      • CA Supportive Services Definition
      • Calendar Month Definition
      • Calendar Quarter Definition
      • Caretaker Relative Definition
      • Case Involvement Definition
      • Case File Definition
      • Casualty Loss Definition
      • Chapter House Definition
      • Child Only Case Definition
      • Compensation Definition
      • Conflict of Service Date Definition
      • Contracted Third-Party Non-Merit Staff Definition
      • Corporation Definition
      • Correction Mode Definition
      • Cryptocurrency Definition
      • Current Market Value Definition
      • Current System Month Definition
    • D Glossary Terms Beginning with D
      • Daylight Saving Time (DST) Definition
      • Days Definition
      • DCS or Tribal Placement Provider Definition
      • Deferred Action for Childhood Arrivals (DACA) Definition
      • Deprivation Definition
      • Designated Staff Definition
    • E Glossary Terms Beginning with E
      • Earned Income Definition
      • Educational Income Definition
      • Emancipated Definition
      • Expunged Benefits Definition
    • F Glossary Terms Beginning with F
      • Family and Medical Leave Act (FMLA) Definition
      • Family Definition
      • Federal Means Tested Public Benefits Definition
      • Food and Nutrition Service (FNS) Definition
      • Foster Care Definition
      • FTI-Security Incident Definition
      • Full Month Income Definition
    • G Glossary Terms Beginning with G
      • General Assistance Definition
      • General Complaint Definition
      • Gross Income Definition
      • Group Living Arrangement (GLA) Definition
    • H Glossary Terms Beginning with H
      • Hardship Definition
      • High or Low Checks Definition
      • Homeless Definition
      • Hospital Designated Representative Definition
      • Hospital Patient Representative Definition
    • I Glossary Terms Beginning with I
      • Illegal Drug Definition
      • Incapacitated Definition
      • Income Request Period Definition
      • Income Source Definition
      • Incompetent Participant Definition
      • Individual Development Account (IDA) Definition
      • In-kind Benefit Definition
      • Institution Definition
      • Institution of Higher Education Definition
      • Interface Definition
      • Intentional Program Violation (IPV) Definition
      • International Organization Definition
      • Itinerant site Definition
    • K Glossary Terms Beginning with K
      • Kelly Blue Book Definition
    • L Glossary Terms Beginning with L
      • Leaseholder Definition
      • Legal Permanent Guardian Definition
      • Lifetime Benefit Limit (LIBL) Definition
      • Limited English Proficiency (LEP) Definition
      • Limited English Proficiency (LEP) Binder Definition
      • Limited Liability Company (LLC) Definition
      • Lump Sum Definition
    • M Glossary Terms Beginning with M
      • Medical Provider Definition
      • Medicare Definition
      • Medically Qualified Source Definition
      • Minimum Wage Federal and State Definition
    • N Glossary Terms Beginning with N
      • New Application Definition
      • Nonparent Caretaker Relative (NPCR) Definition
      • Nonparticipant Definition
      • Non-traditional Residential Address Definition
      • Nonwork Time Definition
      • Notice of Adverse Action (NOAA) Definition
      • Numident Information Definition
      • Nutrition Assistance Head of Household Definition
      • Nutrition Assistance Lead Participant Definition
      • Nutrition Assistance Trafficking
    • O Glossary Terms Beginning with O
      • OnBase Definition
      • Overpayment Definition
    • P Glossary Terms Beginning with P
      • Parental Control Definition
      • Participants Definition
      • Personnel Control Number Definition
      • Personal Responsibility Agreement Definition
      • Piecework Definition
      • Pilot Programs Initiated by FAA Definition
      • Post-Traumatic Stress Disorder Definition
      • Prepaid Medical Management Information System (PMMIS) Definition
      • Prima Facie Determination
      • Primary Informant (PI) Definition
      • Primary Source of Information Definition
      • Primary Wage Earner Definition
      • Prospective Eligibility Definition
      • Prospective Ineligibility Definition
      • Public Assistance Definition
      • Public Charge Definition
    • Q Glossary Terms Beginning with Q
      • Questionable Information Definition
    • R Glossary Terms Beginning with R
      • Renewal Application Definition
      • Respite Care Definition
      • Responsible Participant Definition
      • Restricted Loan Definition
      • Rolling Past the Current System Month Definition
    • S Glossary Terms Beginning with S
      • S Corporation Definition
      • Same-Sex Marriage States Definition
      • Self-Employment Definition
      • Severance Pay Definition
      • Spouse Definition
      • Standard of Basic Needs Definition
      • State Benefit Limit (STBL) Definition
      • State Holidays Definition
      • State Verification Exchange System (SVES) Definition
      • Strike Definition
    • T Glossary Terms Beginning with T
      • TANF Benefits or Services Definition
      • Third-Party Payroll Verification Source Definition
      • Third-Party Source Definition
      • Thrifty Food Plan Definition
      • Time Limited Assistance Definition
      • Treatment Provider Definition
      • Tipped Worker Definition
      • TIPS Transfer Definition
    • U Glossary Terms Beginning with U
      • Unclear Information Definition
      • Undocumented Noncitizen Definition
      • Undue Hardship Definition
      • Unearned Income Definition
      • Unity Forms Definition
      • Unrestricted loan Definition
      • Unsubsidized Employment Definition
      • Upload to OnBase Definition
    • V Glossary Terms Beginning with V
      • Valid Address
      • Verified Upon Receipt Definition
      • Virtual Print Driver (VPD) Definition
      • Voluntary Agency (VOLAG) Definition
      • Vulnerable Persons Definition
    • W Glossary Terms Beginning with W
      • Work Registrant Definition
      • Worker Definition
      • Workforce Innovation and Opportunity Act (WIOA) Definition
    • Z Glossary Terms Beginning with Z
      • Zero Pay Period Definition
  • 02 Acronym List
    • A
    • B
    • C
    • D
    • E
    • F
    • G
    • H
    • I
    • J
    • K
    • L
    • M
    • N
    • O
    • P
    • Q
    • R
    • S
    • T
    • U
    • V
    • W
• FAA6.S The Renewal Process (Renewals)
  • Policy
  • Verification
  • Legal Authorities