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FAA6.A Changes
- 01 Participant Initiated Changes
  - A Standard Reporting
    - Policy
    - Legal Authorities
  - B Simplified Reporting
    - Policy
    - Legal Authorities
- 02 FAA Initiated Changes
- 03 Effecting Changes
FAA6.B (moved) Underpayment Authorization (UNAU)
FAA6.C Revert Program to Open (REPT)
- 01 REPT - Purpose
- 02 Revert Program to Open - Overview
  - A Reopening Reasons
  - B Reopening Procedures
- 03 NA Compliance After Closure
FAA6.D Participant Maintenance
- 01 Participant Maintenance - Overview
- 02 Adding A Participant - Overview
- 03 Removing A Participant - Overview
- 04 Newborn Participant Maintenance
- 05 Client Inquiry/Maintenance Menu (CLIM) - Overview
- 06 Client Maintenance (CLMA) - Overview
- 07 Alias Maintenance (ALMA) - Overview
FAA6.E Overpayments
- 01 Overpayments - Overview
- 02 FAA Office Overpayment Responsibilities - Overview
- 03 Overpayment Unit Overpayment Responsibilities - Overview
- 04 Overpayment Collection Notice Error Codes Overview
  - A Agency Error Codes
  - B Inadvertent Household Error Codes
- 05 Office of Accounts Receivable and Collections (OARC) - Overview
  - A OARC Policy Support and Review Unit
  - B OARC Collections Unit
- 06 Methods of Overpayment Collection - Overview
  - A Methods of CA Overpayment Collection
  - B Methods of NA Overpayment Collection - Overview
- 07 Intentional Program Violation (IPV) - Overview
FAA6.F Administrative
- 01 Administrative - Overview
- 02 NA as Obligations of the U.S. - Crimes and Offenses
- 03 Appeals - Overview
- 04 Quality Control (QC) - Overview
- 05 Office of Special Investigations (OSI)/AHCCCS Office of Inspector General (AOIG)
FAA6.G Disaster Nutrition Assistance Program (DNAP)
- 01 In the Event of a Large-Area Disaster
- 02 Disaster Nutrition Assistance Program - Overview
- 03 DNAP - Definitions
- 04 DNAP - Application Process - Overview
- 05 DNAP - Nonfinancial Eligibility - Overview
- 06 DNAP - Financial Eligibility - Overview
- 07 DNAP - Eligibility and Benefit Determination - Overview
- 08 DNAP - Benefit Issuance - Overview
  - A Issuance - DNAP Benefit Issuance Security
  - B Issuance - Replacement of Regular NA and Lost Food
- 09 DNAP - Appeals
- 10 DNAP - Overpayment Claim Determinations
- 11 DNAP - Restoration of Lost Benefits
- 12 DNAP - General Information - Overview
FAA6.H Internal Operations
- 01 Program Information
FAA6.I Tribal Assistance Programs
- 01 Tribal Assistance Programs
- 02 Tribal TANF Assistance Programs
- 03 Tribal Foster Care (FC)
- 04 Hopi Tribal TANF Program - Overview
- 05 Navajo Nation Department for Self Reliance (NNDSR) - Overview
- 06 Pascua Yaqui Tribal TANF (PY‑YOEME) - Overview
- 07 Salt River Pima Maricopa Indian Community LEARN (SRP-MIC LEARN)
  - A Referral Process – SRP-MIC
  - B Information Exchange – SRP-MIC
- 08 White Mountain Apache Tribe (WMAT) TANF - Overview
- 09 San Carlos Apache Tribe TANF – Overview
FAA6.J Standards, Fees, and Amounts
- 01 Dependent Care Amount for CA
- 02 EBT ATM Transaction Fee
- 03 Federal Poverty Level / Income Standards
- 04 NA Deduction Amounts
- 05 Mileage Standard
- 06 Minimum NA Allotment
- 07 Resource Limits
  - A Maximum CA Resource Limit
  - B Maximum NA Resource Limit
- 08 SSI Maximum Benefit Amount
- 09 Thrifty Food Plan (NA)
- 10 Utility Allowance Current Amount
- 11 Self-employment Expense Deduction
- 12 AZSNAP Allotment Amounts
- 13 Winnings Reporting Amount
FAA6.K Code Listings
- 01 Code Listings - Overview
- 02 AHCCCS QCA Responsibility Codes List
- 03 Jobs Status and Reason Codes
  - A Jobs Status Codes
  - B Jobs Status Reason Codes
- 04 Nutrition Assistance Outreach Referral Source Codes
- 05 LIBL and STBL Hardship Extension Reason Codes
- 06 TBA Eligibility Codes
  - A TBA NA Eligible Participation Codes
  - B TBA NA Ineligible Closure Reason Codes
- 07 Unemployment Insurance (UI) Pay Type Codes
- 08 Unemployment Insurance (UI) Disqualification Codes
- 09 VIS Additional Response Codes
- 10 Denial Closure Reason Reference Links
- 11 Exception Report Reasons
FAA6.L Notice List
- 01 Notice List - Overview
- 02 Notice Inserts
- 03 Legal References
FAA6.M Contact Information
- 01 Contact Information - Overview
- 02 DES Child Care Offices by City and ZIP
- 03 FAA Client Liaison Unit
- 04 FAA Region Offices
  - A Central Region
  - B Maricopa 2 Region
  - C Maricopa 3 Region
  - D Maricopa 4 Region
  - E Maricopa 5 Region - Chandler
  - F Maricopa 5 Region - OJT
  - G Maricopa 5 Region - Production
  - H North 2 Region
  - I Southern 1 Region
  - J Southern 2 Region
  - K Southern 3 Region
  - L West 1 Region
  - M West 2 Region
  - N Hospital Region
- 05 FAA Local Offices
  - A FAA Offices by Site Code
  - B FAA Hospital Sites
  - C FAA DOTS Locations
- 06 ALTCS Offices
- 07 Jobs Offices
- 08 Social Security Administration Contact Information
- 09 Navajo Nation Department for Self Reliance (NNDSR) Offices
  - A Aneth, Utah NNDSR Office
  - B Chinle, Arizona NNDSR Office
  - C Kayenta, Arizona NNDSR Office
  - D Shiprock, Arizona NNDSR Office
  - E Tuba City, Arizona NNDSR Office
  - F Window Rock, Arizona NNDSR Office
- 10 Adult Protective Services (APS) Hotline Phone Number
- 11 Division of Aging and Adult Services (DAAS)
- 12 AHCCCS Contact Information
  - A AHCCCS AOIG Address
  - B AHCCCS Central Eligibility Unit (CEU)
  - C AHCCCS Eligibility and Enrollment Verification
  - D AHCCCS Eligibility Control (AC-QCR)
  - E AHCCCS Freedom to Work
  - F AHCCCS Health Plan Web Site Information
  - G AHCCCS ME Web Site Address
  - H AHCCCS MEQC
  - I AHCCCS Fraud Prevention Unit (AFPU)
  - J AHCCCS Quality Control Administration (QCA)
  - K AHCCCS SSI/MAO Unit
- 13 FAA Policy Support Navigational Help Desk
- 14 American Red Cross (AZ)
- 15 Appeals Processing Unit (APU)
- 16 Appellate Services Administration (ASA) Office of Appeals (OOA)
- 17 Arizona Coalition Against Domestic Violence
- 18 Arizona Community Action Association (ACAA)
- 19 Arizona Industrial Commission
- 20 Arizona Simplified Nutrition Assistance Program (AZSNAP)
- 21 Arizona State Hospital (ASH)
- 22 Arizona State Retirement System (ASRS)
- 23 Automated Status Verification System (ASVS)Help Desk
- 24 Attorney General
- 25 Division of Licensing
- 26 Bureau of Indian Affairs (BIA)
- 27 Bureau of the Census
- 28 California Employment Development Department (EDD)
- 29 Central Arizona Shelter Services (CASS)
- 30 Colorado River Indian Tribe Social Services
- 31 Department of Child Safety (DCS)
- 32 Community Information and Referral Services
- 33 Community Services Administration
- 34 Comprehensive Medical and Dental Program (CMDP)
- 35 ArizonaRxCard Prescription Assistance Program
- 36 County Recorder Offices
- 37 DES ADA Coordinator
- 38 DBME HR Operations
- 39 DBME Human Resources
- 40 DCSS Clearinghouse
- 41 DCSS Customer Service
- 42 DCSS Offices
- 43 DCS Contact and Verification
- 44 Department of Commerce Energy
- 45 DES Appeals Board
- 46 DES Contractors for A&AA Administered Payments
- 47 DES Public Records Request
- 48 DES Supply Center
- 49 Department of Labor Address
- 50 Document Center
- 51 Discrimination Complaint Offices
- 52 Division of Behavioral Health Services (BHS) License Unit
- 53 Centralized Document Services (CDS)
- 54 EBT Unit
- 55 Employee Fraud Hotline
- 56 Equal Employment Opportunity Commission
- 57 Equus Workforce Solutions
- 58 FAA EBT Emergency Benefits Unit
- 59 FAA EBT Support
- 60 FAA Data Security
- 61 FAA Employee Benefit Unit (EBU)
- 62 FAA Special Assistance Worker (SAW) Unit
- 63 FAA Systems Help Desk
  - A FAA Systems Help Desk – Telephone Inquiries
  - B FAA Systems Help Desk – Online Inquiries
- 64 FAA Training
- 65 FAA Web Site
- 66 Federal Emergency Management Agency (FEMA)
- 67 Fidelity Information Services (FIS)
- 68 Food Distribution Programs on Indian Reservations
- 69 DES Fraud Hotline
- 70 Healthcare for Homeless Clinic
- 71 Hopi Department of Social Services
- 72 Hopi Family Assistance Program (HFAP) Tribal TANF Office
- 73 Hualapai Indian Tribe Human Services
- 74 Identity Theft Complaints Hotline
- 75 Industrial Commission
- 76 Information Risk Management
- 77 Jobs Policy Unit
- 78 Maximus
- 79 National Domestic Violence Hotline
- 80 Navajo Nation Division of Social Services
- 81 Native Employment Works (NEW) Offices
  - A Gila River NEW Program
  - B Hualapai NEW Program
  - C Tohono O'odham NEW Program
- 82 Office of Accounts Receivable Collections (OARC)
- 83 Office of Equal Opportunities (OEO)
- 84 Office of Refugee Resettlement (ORR)
- 85 Customer Care Center for Health-e-Arizona Plus and FAA
- 86 HEAplus Interview Line
- 87 Health-e-Arizona Plus Web Site
- 88 OPE Offices
- 89 Opinion Research Corporation (ORC) Macro Employment and Wage Information
- 90 Office of Budget, Contracts and Reporting
- 91 Overpayment Unit (OP)
- 92 Policy Support Team (PST)
- 93 Project HOME
- 94 PY Social Services Department
- 95 PY Tribal Yoemem Organization for Employment and Member Enhancement Services – Compliance Office
- 96 Quality Control (QC) - DBME
- 97 Railroad Retirement Board
- 98 Records Center
- 99 Refugee Unit Offices
- 100 Research and Analysis Unit (R&A) – 759C
- 101 Residential Treatment Centers (RTC) AHCCCS Approved
- 102 Resolution Center Help Desk
- 103 Risk Management
- 104 Salt River Pima-Maricopa Indian Community LEARN
- 105 Salt River Pima-Maricopa Indian Community Social Services Department
- 106 San Carlos Apache TANF Office – Nnee Bich’ o Nii
- 107 San Carlos Apache Tribe Social Services Department
- 108 Secretary of State
- 109 Solution Staffing Employment and Wage Information
- 110 State Mailroom
- 111 State Switchboard Operator
- 112 SNAP CAN Program
- 113 Tohono O’odham Nation Child Welfare
- 114 TPL Information Sent to AHCCCS and DCSS
- 115 Trade Adjustment Act (TAA)
- 116 TPEP Work Program Provider Offices
- 117 Interpretation Services
  - A Foreign Language Interpreters
  - B Sign Language Interpreters
- 118 UI - Benefit Processing Unit
- 119 Filing for Unemployment Insurance (UI) Benefits
- 120 U.S. Citizenship and Immigration Service (USCIS)
- 121 U.S. Department of Agriculture (USDA FNS)
- 122 U.S. HUD (Arizona)
- 123 U.S. Postal Service Web Site
- 124 Useful Web Site Addresses
  - A Arizona State Medical Program Sites
  - B Government Sites
  - C Search Engines
  - D Yellow Pages
  - E Financial Sites
  - F Prescription Assistance Sites
  - G Miscellaneous Web Sites
- 125 Veterans Administration
- 126 Verification Information System (VIS)
- 127 Vital Statistics Offices
- 128 Voluntary Agencies (VOLAGS)
  - A Phoenix VOLAGS
  - B Tucson VOLAGS
- 129 Wells Fargo Account Verification
- 130 Wendy's Employment and Wage Information
- 131 White Mountain Apache TANF Referral Office
- 132 WIC (Women, Infants, and Children) Hotline
- 133 Yavapai-Apache Nation Social Services Department
- 134 FAA Mailing Address and Fax Number
FAA6.N Examples
- 01 Examples - Overview
- 02 Approval Periods – When Changes are Needed
  - A Changing Approval Periods for NA - Example
- 03 AZSNAP Example - Calculating the Benefit Allotment
- 04 AZTECS Examples
  - A AZTECS Security Purpose Example
  - B Primary Site Code Search Example
- 05 Eligibility Information System (EIS) Examples
  - A EIS Auto Processes Example
  - B Monthly Rollover Example
  - C Correction Mode Example
  - D CHSP Example 1
  - E CHSP Example 2
- 06 Application Requirements Examples
  - A Emergency Representative Example
- 07 Pre-Application Screening Examples
  - A HOSC Example
  - B W5 Example
  - C W6 Example
  - D HOSC Verification of Prior Quarters Example
- 08 Application Registration Examples
  - A CLIR Register Unborn Example
  - B REAP Example
- 09 Verification/Cooperation Examples
  - A Questionable Information Example
  - B Required Documentation Example
  - C Changes Not Verified Example 1
  - D Changes Not Verified Example 2
- 10 Address (ADDR) Examples
  - A Non-Traditional Residential Addresses Example
  - B Keying ADDR Example
- 11 Setup Participations (SEPA) Examples
  - A Case Participation Example
  - B Living Arrangements Example 1
  - C Living Arrangements Example 2
  - D LPG Example
  - E Optional CA Participant Example 1
  - F Optional CA Participant Example 2
  - G NA Ineligible Students Example
  - H NA Student Caretaker Exemption Example 1
  - I NA Student Caretaker Exemption Example 2
  - J NA Student Caretaker Exemption Example 3
  - K CA Needy Family Example 1
  - L CA Needy Family Example 2
  - M CA Needy Family Example 3
  - N CA Needy Family Example 4
  - O CA Needy Family Example 5
  - P Unwed Minor Parent (UMP) Example 1
  - Q Unwed Minor Parent (UMP) Example 2
  - R Unwed Minor Parent (UMP) Example 3
- 12 Program and Person Alerts (PRAP) Examples
  - A Imposing Sanction Example 1
  - B Imposing Sanction Example 2
  - C Sanction Duration Example 1
  - D Sanction Duration Example 2
  - E Inactive Case Example 1
  - F Inactive Case Example 2
  - G Reapplication After CA Sanction Example 1
  - H Reapplication After CA Sanction Example 2
  - I Sanction Level Example 1
  - J Sanction Level Example 2
- 13 Marital Status (MAST) Examples
  - A Postpartum Period Example
- 14 Referral Source Entry (RESE) Examples
  - A Date of Eligibility Example 1
  - B Date of Eligibility Example 2
  - C Date of Eligibility Example 3
- 15 Race/Residency/Ethnicity (RARE) Examples
  - A Residency Example
- 16 Identity/Citizenship (IDCI) Examples
  - A Continuously Residing Example
  - B Lawful Temporary Resident Example
  - C Federal Means Tested Example
  - D Lag Quarters Example
  - E Current Quarter Earnings Example
  - F Referral After Disqualification Example
  - G Prior Qualified Status Example
  - H Noncitizen Keying Procedures Example
  - I Sponsored Lawful Permanent Resident 1
  - J Sponsored Lawful Permanent Resident 2
- 17 Welfare Reform (WERE/CODC/CODF) Examples
  - A LIBL Participation Example 1
  - B LIBL Participation Example 2
  - C New FBCP Example 1
  - D Time Limit Extension – Jobs Program Compliance Example 1
  - E Time Limit Extension – Jobs Program Compliance Example 2
  - F New FBCP Example 2
  - G Determining FBCP Example 1
  - H Determining FBCP Example 2
  - I Born Before FBCP Example
  - J FBCP Exempt Child Example 1
  - K FBCP Exempt Child Example 2
  - L Eligibility Window Example 1
  - M Eligibility Window Example 2
  - N Eligibility Window Example 3
  - O Eligibility Window Example 4
  - P Eligibility Window Example 5
- 18 Specified Relative/Deprivation (SPRD) Examples
  - A No Deprivation Example
  - B Tribal CA-PG Eligibility Example
  - C TPEP Connection Example
  - D TPEP Withhold Benefit Example
  - E TPEP Noncompliance Example
  - F TPEP Six Month Limit Example
- 19 Voluntary Quit/Striker (VOQS) Examples
  - A VOQS Good Cause Verification Example
  - B VQ/RWE Denial Example
  - C VQ/RWE Closure Example
- 20 Financial Accounts (FIAC) Examples
  - A Joint Accounts Example 1
  - B Joint Accounts Example 2
  - C Joint Accounts Example 3
- 21 Liquid Assets (LIAS) Examples
  - A Continuous Source of Income Example
- 22 Cash Assistance Resource Determination (AFRD) Examples
  - A Resources of Categorically Eligible Example
  - B Sole & Separate Resources of Stepparents Example (CA/NA)
  - C Sale or Transfer of Resources (CA) Example
- 23 Unearned Income Education (UNIE/EDWO) Examples
  - A Budgeting Educational Example
- 24 Unearned Income (UNIN/UNIC ) Examples
  - A CA Benefits Example 1
  - B CA Benefits Example 2
  - C CA Benefits Example 3
  - D Sanction Income Example
  - E Child or Medical Support Example 1
  - F Child or Medical Support Example 2
  - G Lump Sum Payment Example
  - H Rent Sharing Example 1
  - I Rent Sharing Example 2
  - J Rent Sharing Example 3
  - K Rental Income Example
  - L Representative Payee Example
  - M Third Party Beneficiary Example
  - N Budgeting Support Example 1
  - O Budgeting Support Example 2
  - P Budgeting Support Example 3
  - Q Budgeting Support Example 4
  - R Budgeting Support Example 5
  - S Budgeting Support Example 6
  - T Budgeting Support Example 7
  - U Monthly Indian Land Lease Income Example
  - V Quarterly Indian Land Lease Income Example
  - W Indian Gaming Industry Per Capita Income Example
  - X Diverted Funds Income Example
  - Y Budgeting Interest Income
  - Z Budgeting Net Income Documentation Example
- 25 Earned Income (EAIN/EAIC) Examples
  - A Special Consideration of Income Example
  - B Verification of Earned Income Example
  - C Flex Credits Example 1
  - D Flex Credits Example 2
  - E Zero-Pay Example 1
  - F Zero-Pay Example 2
  - G Weekly Income Example
  - H Bi-Weekly Income Example
  - I Semi-Monthly Income Example 1
  - J Semi-Monthly Income Example 2
  - K Semi-Monthly Income Example 3
  - L Semi-Monthly Income Example 4
  - M Change in Hours Example
  - N Change in Rate of Pay Example
  - O Anticipating Earned Income Example
  - P Unusually High or Low Example
  - Q Actual Income Example 1
  - R Actual Income Example 2
  - S New Source of Income Example
  - T Terminated Source Example
  - U Budgeting Contract Example 1
  - V Budgeting Contract Example 2
  - W Budgeting Contract Example 3
  - X Budgeting Contract Example 4
  - Y Budgeting One Check When All Checks in the Prior 30 days are the Same Example
  - Z Budgeting Less Than 30 Days of Income Example
  - AA Bonus or Incentive Income Example 1
  - BB Bonus or Incentive Income Example 2
- 26 Self-Employment Income (SEEI/SEEW) Examples
  - A Self-employment Definition Example 1
  - B Self-employment Definition Example 2
  - C Self-employment Definition Example 3
  - D Self-employment Definition Example 4
  - E Rental – Self-employment Example
  - F Annualizing Self-Employment Example
  - G SEEI Less Than a Year Example
  - H Projecting Self-Employment Example
  - I Anticipating Self-Employment Example
  - J Capital Gains Example
  - K Terminated Self-Employment Example
  - L Self-Employment Income and Expenses/Schedule C
- 27 NA E&T Registration Exemption - Determining Employment Exemption Examples
  - A NA Work Requirements Employment Exemption – Working Hours
  - B NA Work Requirements Employment Exemption – Earnings/In-Kind
- 28 Expenses/Need Standard (EXNS/EXPC) Examples
  - A Dependent Expense Example
  - B Qualifying for a Utility Allowance Example 1
  - C Qualifying for a Utility Allowance Example 2
  - D Qualifying for a Utility Allowance Example 3
  - E Qualifying for a Utility Allowance Example 4
  - F Shared Utilities Example 1
  - G Shared Utilities Example 2
  - H Disqualified Participants Example 1
  - I Disqualified Participants Example 2
  - J Disqualified Participants Example 3
  - K Disqualified Participants Example 4
  - L Disqualified Participants Example 5
  - M Shared Expenses Example 1
  - N Shared Expenses Example 2
  - O Shared Expenses Example 3
  - P Negative Rent Example
  - Q Taxes Example
  - R Budgeting Child Support Expense Example
  - S Standard Medical Deduction Example 1
  - T Standard Medical Deduction Example 2
  - U Standard Medical Deduction Example 3
- 29 Cash Assistance Payment Determination (AFPD) Examples
  - A Eligible Eligible Example
  - B Eligible in Determination Not Eligible for Following Example
  - C Not Eligible in Determination Eligible in Following Example
  - D Eligible at Application Not Eligible at Determination Example
  - E Applicant Not Eligible Before Determination Example
  - F Applicant Eligible But Not Eligible for Following Example
  - G Grant Diversion Eligibility Example 1
  - H Grant Diversion Eligibility Example 2
  - I Grant Diversion Eligibility Example 3
  - J Grant Diversion Eligibility Example 4
  - K Grant Diversion Eligibility Example 5
  - L Grant Diversion Eligibility Example 6
  - M TCC Time Limits Example 1
  - N TCC Time Limits Example 2
- 30 Food Stamp Allotment Determination (FSAD) Examples
  - A NA Proration of First Month’s Benefits Example
  - B Categorical Eligibility TANF Example 1
  - C Categorical Eligibility TANF Example 2
  - D Categorical Eligibility TANF Example 3
  - E Categorical Eligibility TANF Example 5
  - F Categorical Eligibility TANF Example 6
  - G Categorical Eligibility TANF Example 7
  - H Categorical Eligibility BIA GA or SSI Example 1
  - I Categorical Eligibility BIA GA or SSI Example 2
  - J No Categorical Eligibility Example 1
  - K TBA Example 1
  - L TBA Example 2
  - M TBA Example 3
  - N TBA Example 4
- 31 Notice Request/Client Notice Request (NORE) Examples
  - A SCREEN _ OF _ Example
- 32 Changes Examples
  - A Verified Timely Example 1
  - B Verified Timely Example 2
  - C Verified Timely Example 3 (CA)
  - D Verified Timely Example 4 (CA)
  - E Verified Timely Example 5 (NA)
  - F Verified Timely Example 6 (NA)
  - G Verified Timely Example 7 (CA/NA)
  - H Verified Timely Example 8 (ST)
  - I Verified Timely Example 9 (ST)
  - J Verified Timely Example 10 (ST)
  - K Verified Timely Example 11 (ST)
  - L Verified Timely Example 12 (NA/ST)
  - M Reporting Income Change – Simplified Reporting Example
  - N HEAplus Application Submitted During MAC Period – Month Five and Six Example
  - O HEAplus Application Submitted During MAC Period – Month 11 and 12 Example
- 33 Revert Program to Open (REPT) Examples
  - A Administrative Corrections Example
- 34 Participant Maintenance Examples
  - A Adding to Pending Application Example
  - B Adding More Than One Participant Example 1 (CA/NA)
  - C Adding More Than One Participant Example 2 (CA/NA)
  - D Remove Participant From NA Renewal Example 1
  - E Remove Participant From NA Renewal Example 2
- 35 Overpayment Examples
  - A Waiver of Overpayment Example
- 36 NA Compromise Examples
  - A Compromise Household Example
  - B Compromise Food Expense Example 1
  - C Compromise Food Expense Example 2
- 37 Administrative Examples
  - A QCA Review Number Example
- 38 Disaster Nutrition Assistance Program (DNAP) Examples
  - A DNAP Disaster Approval Periods Example
- 39 Internal Operations Examples
  - A Caseload Assignment Example
- 40 Glossary and Acronym Examples
  - A Break in Benefits Example
  - B Other Related Common Child Example
  - C Other Related Half Sibling Example
  - D Parent of Stepparent Example
  - E TCC Eligibility Example
  - F Employee Unacceptable Behavior Examples
- 41 Electronic Benefit Transfer (EBT) Examples
  - A EBT Daily Card Audit Example
- 42 Standard Organizational Procedures (SOP) Examples
  - A Specialized Workers Example
  - B SAR Select Report Example
  - C Case File Format Example
  - D Purge Case File Example
  - E Telephone Sample Script
- 43 State Assistance Authorization (STAA) Examples
  - A Spouse's CA Share Example (STA)
  - B Zero Pay Example 1 (STA)
  - C Zero Pay Example 2 (STA)
  - D Weekly Income Example (STA)
  - E Bi-Weekly Income Example (STA)
  - F Semi-Monthly Income Example 1 (STA)
  - G Semi-Monthly Income Example 2 (STA)
  - H Actual Income Example 1 (STA)
  - I Actual Income Example 2 (STA)
  - J Projecting Income Example 1 (STA)
  - K Projecting Income Example 2 (STA)
  - L Projecting Income Example 3 (STA)
  - M Contract Income Example (STA)
- 44 State Assistance Benefit Selection (STAB) Examples
  - A Verified Timely Example 1 (STA)
  - B Verified Timely Example 2 (STA)
  - C Verified Timely Example 3 (STA)
  - D Verified Timely Example 4 (STA)
  - E Verified Timely Example 5 (STA)
- 45 Budgeting Pascua Yaqui Jobs Earnings
FAA6.O Miscellaneous Lists and Tables
- 01 Eligibility Factors Tables
  - A Eligibility Factors Table (CA NA)
  - B Eligibility Factors Table (ST)
FAA6.P Monthly Calendars
- 01 AZTECS Monthly Production Schedule (AMPS)
- 02 EBT Issuance Calendar
FAA6.Q Glossary Terms and Acronyms
- 01 Glossary Terms - Overview
- 02 Acronyms – Overview
FAA6.QR Glossary Terms and Acronyms – Reformat
- 01 Glossary Terms
- 02 Acronyms
  - A
  - B
  - C
  - D
  - E
  - F
  - G
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FAA6.R Policy Dissemination
- 01 Policy Dissemination Process
FAA6.S The Renewal Process (Renewals)
- Policy
- Verification
- Legal Authorities