Discrimination Complaint Offices
Participants may believe they have been subject to discrimination. When this occurs, advise participants that they may file a written complaint. Send all complaints against DES to the following address:
Arizona Department of Economic Security
Office of Equal Opportunity
Director’s Office 010A
Mail Drop 1119
PO Box 6123
Phoenix Arizona 85005-6123
Fax: (602) 364-3982
NOTE The Office of Equal Opportunity forwards NA complaints received to the Food and Nutrition Service (FNS). For faster service, encourage the participant to send NA complaints directly to the FNS address below.
Advise NA participants that they may send an additional dual complaint to the following department:
Food and Nutrition Service, USDA
Assistant Secretary for Civil Rights (ASCR)
1320 Braddock Place
Room 334
Alexandria VA 22314
Phone: (833) 620-1071
TDD: (800) 877-8339
Fax: (833) 256-1665 or (202) 690-7442
Advise the CA or MA participant they may send a dual complaint to the following:
●Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Ave SW
Room 509F
HHH Building
Washington DC 20201
Phone: (800) 368-1019
Voice: (202) 368-1019
TDD: (800) 537-7697
Fax: (202) 619-3818
●Attention: Regional Manager
U.S. Department of Health and Human Services
Office for Civil Rights/Region IX
50 United Nations Plaza
Room 322
San Francisco CA 94102
Phone: (415) 437-8310
TDD: (415) 437-8311
Fax: (415) 437-8329
Submit AHCCCS grievance to the following:
●Office of the General Counsel
Arizona Health Care Cost Containment System
Attn: General Counsel
Mail Drop 15013
150 N 18th Ave
Phoenix AZ 85007
Phone: (800) 654-8713 ext. 74232
Fax: (602) 253-9115