FAA6.E Overpayments : 02 FAA Office Overpayment Responsibilities - Overview : C FAA Office Overpayment Responsibilities - Overpayment Verification
FAA Office Overpayment Responsibilities - Overpayment Verification
 
(01/01/25 - 12/31/25)
When a participant reapplies after closure due to failure to provide overpayment verification, FAA requires the previously requested overpayment verification to be provided before eligibility can be determined.
 
NOTE The participant is potentially eligible for NA expedited services. The overpayment verification is requested again and postponed.
 
See Discovery of Potential Overpayment for referral procedures.
 
When the $$ Alert Code has been keyed on PRAP, one of the following apply:
 
●A new request for the overpayment verification is generated and postponed for participants who qualify for expedited services.
●All required overpayment verification is required before case approval for participants who do not qualify for expedited services.
 
FAA reviews the Overpayment Unit Information Needed (C030) for information that was requested but not received.
 
When the previously sent C030 notice is more than 36 months old, contact the Overpayment Unit at [email protected] to determine whether the verification is still required.
 
When previously requested information has not been provided, FAA staff must complete one of the following actions:
 
●Send the Information Needed (F011) notice.
●Send the Expedite NA- Postponed Verification (F121) notice when the household is a potential NA expedite. (See NA Expedite Applications with Postponed Verification for more information.)
 
The C030 notice can be found in one of the following places:
 
●AZTECS - NOHS
●OnBase - DBME AZTECS Notices
●OnBase Document Type - Overpayment Information Needed (C002)
 
NOTE When the C030 notice cannot be located, DARS may need to be requested.
 
 
When the previously sent C030 notice is more than 72 months old, the review period has expired. Contact Overpayment Unit (OPU) at [email protected] to have the $$ Alert Code removed from PRAP.
 
When the participant does not provide the required overpayment verification, send the appropriate Denial or Closure notice. The notice must include all verification that was requested and not provided.
 
For NA expedited households, when the verification listed on the F121 notice is not provided by the due date, no additional notice is required.
 
When all the overpayment verification is provided, workers must email [email protected], stating that all the verification has been provided and uploaded into the case file. Contact Overpayment Unit (OPU) contacts the FAA Systems Help Desk to remove the $$ Alert Code on PRAP and continues processing the overpayment.
 
FAA staff can complete the determination once the $$ Alert Code is removed from PRAP.