FAA6.E Overpayments : 06 Methods of Overpayment Collection - Overview : B Methods of NA Overpayment Collection - Overview
Methods of NA Overpayment Collection - Overview
(01/01/19 - 12/31/19)
The Office of Accounts Receivable and Collections (OARC) initiates collection on all overpayments including overpayments collected through offsetting of benefits. Overpayments are referred to OARC from all the following:
FAA Overpayment Unit
Office of Special Investigation
The Arizona Attorney General’s Office
Collection action is not initiated or may later be suspended or terminated, when any of the following occur:
The household cannot be located.
The claim is delinquent for three years or more and cannot be pursued through the Federal Treasury Offset Program
The participant is deceased.
The participant filed for bankruptcy protection.
Policy and procedures for repayment of a NA overpayment are outlined as follows: