EBT Unit
Phone numbers for Electronic Benefit Transfer (EBT) services are as follows:
 
AZTECS Help Desk
 
Phone: (602) 771-7984
 
To report lost or stolen QUEST cards, or compromised PINs:
 
EBT Customer Service 24-Hour Hotline from Fidelity Information Services’ Automated Response Unit
 
Toll Free: (888) 997-9333
Toll Free - TTY: (800) 367-8939
 
To order stock supplies of QUEST cards see Ordering EBT stock.