Reopening Reasons
When it is discovered that a case was closed or denied for one of the following reasons, reopen the case by keying the corresponding REPT Reason Code in the REPT CODE field on REPT:
●60IN when information was provided in the second 30 calendar days(g) of the application after a denial action and the case must be reopened to prorate benefits correctly.
●ADDR when the address in AZTECS was incomplete or incorrect.
●ADMN when instructed to REPT the case from Help Desk, Policy Support Team, or Research and Analysis.
●BUUI when the budgetary unit composition was incorrect.
●CART when the budgetary unit was receiving CA (TANF benefits or services) or SSI benefits and was categorically eligible for NA.
●CODE when the case was closed using a wrong Denial Closure Reason Code.
●EXBI when expenses were budgeted incorrectly.
●FHRE when the Appeals Officer reversed the eligibility determination. (See
Hearing Reversed)
●FHRR when the Appeals Officer remanded the case to FAA for a redetermination. (See
Hearing Remanded)
●INBI when income was budgeted incorrectly.
●INCC when the case was inadvertently denied or closed.
●INFO when information was provided before the effective date of closure.
●INMS when information was provided timely, but misrouted.
●INNC when the information was in the
case file(g) but not considered in the determination.
●INPR when information was provided before the processing deadline.
●LRAC when a CA case auto closed, and an application was submitted before the effective date of closure.
●MACA when the participant provided the Mid Approval Contact (MAC) form before the effective date of closure.
●NOAA when the case was closed without allowing for
NOAA.
●RE30 when the participant reapplied or rescheduled the NA interview in the second 30 calendar days.
●REAP when the participant reapplied in the month of denial, and the case must be reopened to prorate benefits correctly.
●REBI when resources were budgeted incorrectly.
●RENW when the NA Renewal Requirements are completed. The budgetary unit has 30 calendar days after the end of the approval period to provide verification or to complete the interview. (See
NA Renewal Compliance for more information.)
●SARE when a sanction was imposed incorrectly.
When a case was closed or denied for any other reason, key OTHR in the REPT CODE field on REPT. When OTHR is keyed in the REPT CODE field, document the reason for reopening the case in the case file.