FAA6.A Changes : 02 FAA Initiated Changes : A NA Mid Approval Contact (MAC)
NA Mid Approval Contact (MAC)
Information on this page refers to the Nutrition Assistance program
NA budgetary units assigned an approval period of 12 or 24 months must report certain changes as they occur and complete an NA Mid Approval Contact (MAC).
Policy
The MAC process requires budgetary units to report certain changes midway through the approval period that occurred since their NA benefits were last approved. The MAC process provides up to two opportunities for the participant to comply with the MAC requirements before their NA benefits are closed. FAA initiates the MAC process by sending the NA MID APPROVAL CONTACT FORM (X027) notice to the budgetary unit.
The MAC period is one of the following:
Months five and six for 12-month approval periods. (See Example 1)
Months 11 and 12 for 24-month approval periods. (See Example 2)
The participant can respond to the MAC using any of the following:
MyFamilyBenefits
OnBase Unity Form
IVR
X027 or F027 notice (the notice mailed to the participant not printed from AZTECS)
FAA-1108A form (for in-person contact only)
A completed MAC form includes all of the following:
Name of the participant
Responses to all the questions
Signature of the PI(g) or their Authorized Representative
The following notices are associated with the MAC process:
MID APPROVAL CONTACT FORM (X027 or F027) notice
MID APPROVAL CONTACT CLOSURE (X026 or F026) notice (adequate notice for closure).
The NA budgetary unit must complete and return the MAC form and provide all verification, when requested, to continue receiving benefits.
The MAC form informs the participant of the following:
The requirement to complete the MAC form.
Due date to return the completed and signed form.
The requirement to answer all the questions on the form.
The consequences of failing to complete and return the form.
The requirement to complete the appropriate section within the form, when any question is answered with a Yes.
The requirement to sign the certification section attesting to the truthfulness of all the information being provided, and the understanding that reported changes may cause a decrease or closure of benefits.
Options for how to return the form.
When an initial MAC notice is sent and the participant fails to respond or responds with an incomplete MAC form, AZTECS automatically sends the second MAC notice. The second MAC notice is a reminder and provides the budgetary unit with a second opportunity to comply with the MAC process.
NA Mid Approval Contact Process
When the participant takes the required actions, and no changes are being reported, worker intervention is not required.
The initial X027 notice mails to the participant on the 1st workday of the 5th month (for 12-month approvals) or the 1st workday of the 11th month (for 24-month approvals) of the certification period. The notice requests the participant to answer all questions, sign, and return the form within 10 calendar days.
When the participant does not respond to or fails to submit a completed MAC form by the due date, a second X027 notice mails to the participant. The second X027 mails on the 23rd day of the 5th month (for 12-month approvals) or the 23rd day of the 11th month (for 24-month approvals) of the certification period.
The second X027 informs the participant that no response was received, or the MAC form was incomplete. This gives the participant another opportunity to answer all the questions, sign and return the form within 10 days.
When the participant does not respond to the second X027, NA benefits are stopped effective the following month.
When a completed and signed MAC form is received and the budgetary unit answers all questions with a No, and signs the MAC form, no further action is needed from FAA.
MAC Compliance - A Change is Reported
When a completed and signed MAC form is received and one or more of the questions are answered with a Yes (a change is reported), additional action is needed from FAA based on the reported change. Verification may be requested. The change must be affected for all open programs.
Verification
When no changes are reported, the following completed and signed MAC forms are the only verification needed:
MyFamilyBenefits
OnBase Unity Form
IVR
X027 or F027 notice (the notice mailed to the participant not printed from AZTECS)
FAA-1108A form (for in-person contact only)
NOTE The MAC must be signed and all questions answered to be considered a completed form.
When a change is reported, additional verification may be needed. Required verification depends on what change is reported.
Examples
1) Maria’s NA benefits are approved for the months of 01/2019-12/2019.
Since Maria’s budgetary unit is assigned a 12-month approval period, the budgetary unit is required to complete a Mid Approval Contact (MAC) in 05/2019 or 06/2019.
2) Maria’s NA benefits are approved for the months of 01/2019-12/2020.
Since Maria’s budgetary unit is assigned a 24-month approval period, the budgetary unit is required to complete a Mid Approval Contact (MAC) in 11/2019 or 12/2019.
Legal Authorities
7 CFR 273.12(a)(5)(ii)(B)
7 CFR 273.12(a)(5)(ii)(B)(1 – 4)
7 CFR 273.12(a)(5)(ii)(C)
7 CFR 273.12(a)(5)(iii)
7 CFR 273.12(a)(5)(iii)(B)
7 CFR 273.12(a)(5)(iii)(D)
7 CFR 273.12(a)(5)(iii)(E)
7 CFR 273.12(a)(5)(iii)(G)(1 – 3)
7 CFR 273.12(a)(5)(iv)
7 CFR 273.12(a)(5)(v)
7 CFR 273.12(a)(5)(vi)
last revised 08/30/2021