FAA2.A Verification and Cooperation
01 Verification and Cooperation - Overview
A Documented Verification
B Collateral Contact Verification
C Participant Statement Verification
02 Use of Verification Codes
03 Information Verification
04 Resolving Questionable or Unclear Information
A Questionable Information
B Unclear Information
05 Prudent Person Concept
06 Required Documentation
A Required Documentation – Collateral Contacts
B Required Documentation – Visually Viewed Verification
07 Requesting Verification
08 Cooperation - Overview
A Cooperation Requirements
B Refusal to Cooperate
FAA2.B Beginning the Interview
01 Beginning the Interview - Overview
A Conducting the Interview - Overview
.01 Review of Case History (Priors)
.02 During the Interview
.03 Telephone and Kiosk Interviews
B Additional Programs Requested During the Interview
C Informing the Participants of Important Information
.01 Rights and Responsibilities of the Participant
02 CA Personal Responsibility Agreement (PRA) - Overview
A CA Personal Responsibility Agreement (PRA)
B Participants Required to Comply With the CA PRA
C Completing the CA PRA
D DES CA PRA Responsibilities
E Participant CA PRA Responsibilities
F Noncooperation with the CA PRA
G CA PRA Noncompliance Good Cause
03 CA PRA School Attendance Requirements - Overview
A CA PRA School Attendance Requirements
B CA PRA School Attendance Good Cause for Noncompliance
C CA PRA School Attendance Noncompliance
.01 School Attendance Noncompliance for New Applications
.02 School Attendance Noncompliance for Renewal Applications
D School Attendance Good Cause Reason
.01 Completion of Approved Courses
.02 Employment with Parental Consent
.03 Expulsion or Suspension from School
.04 Habitually Truant
.05 Nonattendance Approved by School
.06 Physically or Mentally Incapacitated
.07 Unable to Register or to Re-enroll
.08 School Attendance Good Cause Reason Verification
E Ending a CA PRA School Attendance Sanction
04 CA PRA Immunization Requirements - Overview
A CA PRA Immunization Requirements
B CA PRA Immunization Good Cause for Noncompliance
.01 CA PRA Immunization Good Cause Reasons
.02 CA PRA Immunization Good Cause Verification
C CA PRA Immunization Noncompliance
.01 CA PRA Immunization Noncompliance for New Applications
.02 CA PRA Immunization Noncompliance for Renewal Applications
D Ending a CA PRA Immunization Sanction
05 CA PRA Jobs Cooperation - Overview
06 CA PRA DCSS Cooperation - Overview
07 CA Drug Test – Overview
A CA Drug Test Requirement
B Reasonable Cause for Drug Use
C Illegal Drug Use Statement at New CA Application Approval
D Illegal Drug Use Statement at Renewal Interview
E Illegal Drug Use Statement Provided by the Participant
F Illegal Drug Use Statement Not Provided by the Participant
G Drug Test Referral Procedure
H Central Office Drug Test Scheduling Procedures
I Drug Test Completed with Negative Results
J Drug Test Completed with Positive Results
K Drug Test Not Completed
08 Drug Conviction PRA - Overview
09 Voluntary Quit PRA - Overview
FAA2.C Address (ADDR ADFF)
01 ADDR/ADFF - Purpose
02 Address - Overview
03 Address Finalist Format - Overview
04 Participant Address - Overview
A Residential Address
B Mailing Address
C Temporary Out of State Requirements
D Temporary Out of U.S. Address
E Address Verification
05 Change of Address - Overview
A Change of Address - Site Code Remains the Same
B Change of Address - Out of State
.01 Change of Address – PARIS Interstate Match Report
C Address Change - Pending Applications
06 Returned Mail Procedures for NA and CA
07 Keying ADDR
A Keying ATTENTION on ADDR
B Keying Addresses on ADDR
C Keying CONFIDENTIAL on ADDR
D Keying General Delivery Service on ADDR
08 ADFF Reports
09 ADFF Functions - Overview
A 1. Update AZTECS With Original Address
B 2. Update AZTECS With Finalist Address
C 3. Modify Original Address
FAA2.D Setup Participations (SEPA)
01 SEPA - Purpose
02 Setup Participation - Overview
03 Living Arrangements
A Verification of Living Arrangements
04 Establishing Relationship - Overview
A Verifying Relationship
B Relationship Verification Documents
C Relationship Code Function
05 Case Participation - Overview
A CA Case Participation
.01 Mandatory CA Participants
.02 Optional CA Participants
.03 Receipt of Supportive Services ONLY
.04 CA Nonparticipants
.05 Disqualified CA Participants
B NA Case Participation
.01 Mandatory NA Participants
.02 Optional NA Participants
.03 NA Nonparticipants
.04 Disqualified NA Participants
.05 Joint Physical Custody – NA
C Disqualified Participants
.01 CA Participants Keyed as DF
.02 CA Participants Keyed as DI
.03 NA Participants Keyed as DE
.04 NA Participants Keyed as DI
.05 NA Participants Keyed as DF
.06 Drug Conviction Disqualification
.07 Drug Conviction Case Closure/Denial Procedures
.08 NA Drug Disqualification Removal Requirements
06 Participation Code Function - Overview
07 Participation Changes - Overview
A Adding Participants - SEPA
B Removing Participants - SEPA
FAA2.E Program and Person Alerts (PRAP/DISA)
01 PRAP - Purpose
02 Program and Person Alerts - Overview
03 Disqualifications and Sanctions - Overview
04 Program Disqualifications
A Disqualifications Keyed on PRAP
B Disqualifications Keyed on DISA
.01 Keying IPV or VQ Disqualification
.02 Keying Fraud Disqualification
05 Alert Codes
A Program ONLY Alerts
B Person ONLY Alerts
.01 NA Drug Disqualification Removal FD EXCEPT
C Program AND Person Alerts
D Mandatory Alerts
06 CA Sanctions
A CA PRA Graduated Sanctions
B CA Cumulative Sanctions
C CA Sanction Notification
.01 CA PRA Sanction Notification
.02 DCSS Noncompliance Notification
.03 Jobs Program Noncompliance Notification
.04 DCSS Compliance Notification
.05 Voluntary Quit Noncompliance Notification
.06 Drug Conviction Noncompliance Notification
D Imposing CA Sanctions
.01 Imposing A New CA Sanction
.02 Imposing An Ongoing CA Sanction
.03 CA Sanctions in Inactive Cases
E Sanction Notice Requirements
.01 Sanction Notices – FAA Responsibility
.02 Sanction Notices – Jobs Program Noncompliance
F CA Sanction Duration
G Ending Jobs Program CA Sanctions
H Verification to End CA Sanctions
I Reapplication After CA Sanction
.01 Jobs Recompliance
.02 DCSS Recompliance
.03 School Recompliance
.04 Immunization Recompliance
.05 Drug Conviction Recompliance
.06 Voluntary Quit Recompliance
J Requirements for Ending the CA Drug Conviction Sanction
K CA Sanction Examples
L CA Ongoing Sanction SAR Report
07 Tribal NEW Sanctions
A Tribal NEW Graduated Sanctions
B Tribal NEW Cumulative Sanctions
C Imposing Tribal NEW Sanctions
.01 Imposing Tribal NEW Sanctions – Active Cases
.02 Imposing Tribal NEW Sanctions – Inactive Cases
.03 Imposing Ongoing Tribal NEW Sanctions
D Tribal NEW Sanction Notices
E Tribal NEW Sanction Duration
F Ending Tribal NEW Sanctions
G Verifying the End of Tribal NEW Sanctions
H Reapplying after Tribal NEW Sanction
I Tribal NEW Recompliance
FAA2.F EBT Payee Maintenance (EBPM)
01 EBPM - Purpose
02 EBT Payee Maintenance - Overview
03 Establishing the Primary Payee
A EBT Primary Payee Set up
B EBT Primary Payee Changes
04 Establishing or Changing EBT Alternate Card Holder
A EBT Alternate Set UP
B EBT Alternate Changes
C EBT Alternate Deletions
05 Authorizing Use of EBT Account
FAA2.G Marital Status (MAST)
01 MAST - Purpose
02 Marital Status - Overview
A Marital Status Requirements
B Marital Status Types
.01 Common Law Marriage
C Marital Status Verification - Overview
.01 Verifying Marital Status
.02 Marriage Documents
03 Pregnancy - Overview
A Verifying Pregnancy
B Verifying the Expected Delivery Date (EDD)
04 Participants Temporarily Out of the Home
05 Change in Marital Status
FAA2.H Temporary Out of Home Address (TEOA)
01 TEOA - Purpose
02 Temporary Out of Home Address - Overview
03 Temporarily Out of the Home at CA New Application
04 Temporarily Out of the Home - CA Active Case
A Temporarily Absent Child
B Temporarily Absent Specified Relative
C Residing in a Facility
FAA2.I Referral Source Entry (RESE)
01 RESE - Purpose
02 Referral Source Entry - Overview
03 Referred Applications - Overview
A CA Referred Applications
B NA Referred Applications
.01 NA Disaster Relief Referred Applications
.02 Arizona Nutrition Assistance Outreach Program NA Referrals
C Referral for Other Benefits and DCSS Requirements
D Referred Applications Processing Time Frames
04 Referring Agencies Overview
A DCS Fast Pass Application Process
.01 DCS Fast Pass – DCS Specialist Responsibilities
.02 DCS Fast Pass – FAA Responsibilities
05 Kinship Foster Care CA Referrals - Overview
A Kinship Foster Care - Child Only Case
B Kinship Foster Care-DCS Responsibilities
C Kinship Foster Care - FAA Responsibilities
06 Referral for Other Benefits
A Referral for Other Benefits Requirements
B Types of Other Benefits
.01 SSA/RSDI Referral
.02 Railroad Retirement Referral
.03 Veteran’s Benefits Referral
.04 Worker’s Compensation Referral
.05 Unemployment Insurance Referral
.06 Private Resources Referral
.07 Women, Infants, and Children (WIC) Referral
FAA2.J Race/Residency/Ethnicity (RARE)
01 RARE - Purpose
02 Race/Residency/Ethnicity - Overview
03 Race
04 Arizona Residency - Overview
05 CA Arizona Residency Requirements
A Dependent Child Residency Requirements - CA
B Loss of Residency - CA
C Migrant Workers - CA
D Retaining AZ Residency - CA
06 NA Arizona Residency Requirements
A Boarders - NA
B Foster Care Participants-NA
C Drug/Alcohol Treatment/Rehabilitation Centers - NA
.01 Treatment Center Requirements
.02 Treatment Center Approval Procedures
.03 Treatment Center Processing Standards
.04 Treatment Center Responsibilities
.05 Treatment Center – FAA Responsibilities for NA
.06 Treatment Center Disqualifications
D Group Living Arrangements (GLA)
.01 GLA Eligibility Requirements
.02 Eligibility of GLA Residents
.03 GLA Filing of Applications
.04 GLA Special Deductions
.05 GLA Responsibilities
.06 FAA Responsibilities Regarding GLA
.07 Disqualification of GLAs
E Homeless - NA
.01 Homeless Definition
.02 Homeless Eligibility
.03 Homeless Special Considerations
.04 Homeless Verification
.05 FAA Verification of Meal Provision
.06 Homeless Receiving Notices
F Migrant or Seasonal Farm Workers - NA
.01 Migrants - NA
.02 Seasonal Farm Workers - NA
.03 Destitute Budgetary Units
.04 Budgeting Destitute Budgetary Units
G Residents Of Institutions - NA
.01 Maintaining Institutions in HEAplus
H Domestic Violence Emergency Shelters - NA
.01 Domestic Violence Emergency Shelter - Shelter Qualification Requirements
.02 Residents of Approved Shelters
.03 Domestic Violence Emergency Shelter Income/Resource Exceptions
.04 Domestic Violence Processing Standards
.05 Domestic Violence Emergency Shelter - Status of the Former Budgetary Unit
07 Arizona Residency Verification
A Intent to Remain
B Questionable Arizona Residency
08 Ethnicity
FAA2.K Identity and Citizenship (IDCI/NOCS)
01 IDCI/NOCS – Purpose
02 Identity and Citizenship - Overview
03 Identity
A Identity Requirements
B Legally Changed Identity Due To Violence Or Abuse
C Verification of Identity
04 Citizenship Requirements
05 U.S. Citizenship
A Citizenship Conditions
B Child Citizenship Through the Child Citizenship Act
C Northern Mariana Islands
D Panama Canal Zone
E Puerto Rico
F U.S. Virgin Islands
06 Verification of U.S. Citizenship
A Verification Documents for CA and NA Citizenship
.01 Primary Verification Documents for CA and NA
.02 Secondary Verification Documents for CA and NA
B Citizenship Keying Procedures
.01 Acceptable Citizenship Verification Provided
.02 Documents Not Provided – Citizenship Not Verified
07 Noncitizen Status (NOCS) - Overview
08 Noncitizen Overview
A Qualified Noncitizens
.01 Asylee
.02 Battered Noncitizen
.03 Cuban or Haitian Entrant
.04 Noncitizen Whose Deportation is Withheld
.05 Indefinite Detainee
.06 Noncitizen Paroled into the U.S.
.07 Refugee or Amerasian
.08 Victim of Severe Trafficking
.09 Special Immigrant Visa Holder
.10 Lawful Permanent Resident (LPR)
.11 American Indians Born Outside of the United States
.12 Hmong and Highland Laotians
B Lawful Permanent Resident – Additional Requirements
.01 Five Years Lawful Residency
.02 Prior Qualified Status
.03 Military Connection
.04 Continuous Residency (CA)
.05 Under Age 18 (NA)
.06 Permanently Disabled (NA)
C Non-Sponsored Lawful Permanent Resident
D Sponsored Lawful Permanent Resident
.01 Determining Whether to Deem the Sponsor’s Income and Resources
.02 Sponsored Indigent Test
.03 Deeming Sponsor Income and Resources
.04 Verification Requirements for Sponsored Lawful Permanent Residents
.05 Change Reporting Requirements for Sponsored Lawful Permanent Residents
.06 Overpayments of Sponsored Lawful Permanent Residents
.07 Appeals Process for Sponsored Lawful Permanent Residents
E 40 Quarters of Earnings
.01 Accumulating 40 Quarters
.02 Covered and Noncovered Earnings
.03 40 Quarter Verification
.04 Lag Quarters
.05 Approval Pending 40 Quarters of Coverage
F Qualified Noncitizen Documents- Overview
G Nonqualified Noncitizens - Overview
.01 Nonqualified Noncitizens with USCIS Documentation
.02 Nonqualified Noncitizens without USCIS Documentation
H Nonqualified Noncitizen Documents
I Determining Noncitizen Status
J Noncitizen Keying Procedures
09 Refugee Resettlement Program (RRP)
A Refugee Cash Assistance (RCA)
.01 RCA Noncitizen Requirements
.02 RCA Agency Contact
.03 RCA Documentation and Processing
.04 RCA Program Selection Requirements
.05 RCA Work Program Requirements
.06 RCA Work Program Noncompliance
10 Verification Information System (VIS)
A Accessing the VIS System
B Initial VIS Queries
C Additional VIS Queries
D Additional VIS Responses
E Closing Records in VIS
F Searching the VIS System
G Exiting the VIS System
H Maintaining VIS Users
.01 Assigning VIS User IDs
.02 View VIS Users
.03 Modify VIS Users
.04 Delete VIS Users
.05 Maintain VIS User Passwords
.06 Unlock VIS User Password
I Monitoring VIS Workloads
FAA2.L Social Security Number, Date of Birth and Sex (SSDO)
01 SSDO - Purpose
02 Social Security Number, Date of Birth and Sex - Overview
03 Social Security Number (SSN)
A Social Security Enumeration
B Assigned Numbers
C SSN Requirements
D Employee Using A Child's SSN
E Participant Disagrees with Wage Information
F SSN Application and Referral
.01 FA‑020 Requirements
.02 FA‑020 Instructions
G Follow up on SSN Application
H SSN Noncompliance
.01 SSN Noncompliance – CA Special Considerations
.02 SSN Noncompliance – NA Special Considerations
.03 SSN Noncompliance – Unable to Comply
.04 SSN Noncompliance – Failure to Comply
.05 SSN Noncompliance – Refusal to Comply
.06 SSN Noncompliance – NA Good Cause
I Unverified SSN
J SSN Verification
04 Date of Birth and Age
A Date of Birth
B Important Ages
.01 Important Ages - CA
.02 Important Ages - NA
C Date of Birth Verification
.01 Date of Birth Verification - CA
.02 Date of Birth Verification - NA
D Requesting Verification of Birth or Death
.01 Requesting Verification – Within Arizona
.02 Requesting Birth or Death Verification from Another State
.03 Requesting Verification – When Verification is Returned
05 Student Criteria for CA
A Full-time Students
B Date of Graduation
C Student Earned Income for CA
D Student Status Verification
E Student Status Alerts
06 Elderly or Disabled NA Participants
A Elderly/Disability NA Requirements
B Special Considerations for NA Participants who are Elderly or have a Disability
07 NA Joint Applications
A Referral from SSA
B SSA Responsibilities
C FAA Responsibilities
D SSI Pure Applications
E Non-Pure SSI Applications
F Institutionalized NA SSI Participants
.01 Institutionalized NA SSI - SSA Responsibility
.02 Institutionalized NA SSI - FAA Responsibility
.03 Tracking Joint Applications
FAA2.M Welfare Reform (WERE/CODC/CODF)
01 WERE/CODC/CODF - Purpose
02 Welfare Reform - Overview
03 Counter Display for Cash - Overview
04 Counter Display - Overview
05 Counter History - Overview
06 CA Family Benefit Cap Period (FBCP) - Overview
A Parent's 60 Month Family Benefit Cap Period
B New Family Benefit Cap Period (FBCP) Begins
C Determining Whose FBCP to Use
D Benefit Capped (BC) Children
E FBCP Exempt Child
.01 Born or Adopted Within Ten Months of Interview
.02 Born or Adopted During Arizona Works
.03 First Child of a Participant Under 18
.04 Born To or Adopted By Tribal TANF Participant
.05 Claim of Sexual Assault or Incest
.06 Born or Adopted Before New FBCP
.07 BC Child Living With A Nonparent Specified Relative
.08 FBCP Eligibility Window
07 Lifetime Benefit Limit (LIBL) and State Benefit Limit (STBL) - Overview
A Receipt of Countable Months During the LIBL/STBL
B Not Countable LIBL/STBL Months
C LIBL/STBL Time Limit Extension - Overview
.01 LIBL/STBL Time Limit Extension – School Attendance
D LIBL/STBL Hardship Extension - Overview
E LIBL/STBL Hardship Extension Eligibility - Overview
.01 LIBL/STBL Hardship Extension Eligibility – Nonparent Specified Relative
.02 LIBL/STBL Hardship Extension Eligibility - Disability
.03 LIBL/STBL Hardship Extension Eligibility – Full Time Required Caretaker for their Disabled Child, Parent, Spouse, or Domestic Partner
.04 LIBL/STBL Hardship Extension Eligibility – Victim of Violence, Crime, or Domestic Violence
.05 LIBL/STBL Hardship Extension Eligibility – Homeless
.06 LIBL/STBL Hardship Extension Eligibility – Ability to Complete an Educational or Training Program
.07 LIBL/STBL Hardship Extension Eligibility – Inability to Find or Afford Child Care
.08 LIBL/STBL Hardship Extension Eligibility – No Readily Available or Affordable Transportation
.09 LIBL/STBL Hardship Extension Eligibility – Other Hardship Reason
F LIBL/STBL Hardship Extension Eligibility - Verification Overview
.01 LIBL/STBL Hardship Extension Eligibility – Disability Verification
.02 LIBL/STBL Hardship Extension Eligibility – Caretaker Verification
.03 LIBL/STBL Hardship Extension – Victim of Violence, Crime, or Domestic Violence Verification
.04 LIBL/STBL Hardship Extension – Homeless Verification
.05 LIBL/STBL Hardship Extension – Ability to Complete an Educational or Training Program Verification
.06 LIBL/STBL Hardship Extension – Participant Cannot Find or Afford Childcare Verification
.07 LIBL/STBL Hardship Extension – Transportation is Not Readily Available or Affordable Verification
.08 Verification of Other State LIBL
.09 LIBL/STBL Hardship Extension – An Other LIBL/STBL Extension Reason Verification
G LIBL/STBL Hardship and Time Limit Extension Procedures – Overview
.01 LIBL/STBL Hardship and Time Limit Extension Procedures – New Applications
.02 LIBL/STBL Hardship and Time Limit Extension Procedures – Renewal Applications
.03 LIBL Hardship Extension and Time Limit Extension Requests
.04 STBL Hardship Extension and Time Limit Extension Requests
.05 LIBL Hardship Extension Keying Procedures
.06 STBL Hardship Extension Keying Procedures
.07 LIBL/STBL Time Limit Extension Keying Procedures
.08 LIBL Hardship Extension - Keying Procedures for Closures
.09 STBL Hardship Extension - Keying Procedures for Closures
.10 LIBL/STBL Time Limit Extension - Keying Procedures for Closures
08 CA Unwed Minor Parent (UMP) - Overview
A UMP - DCSS Requirements
B UMP - Living with Parent or Relative
C UMP - Living with Legal Guardian
D UMP - Living on Own
E UMP - Good Cause Reasons
.01 Good Cause - Death
.02 Good Cause - Unknown Location
.03 Good Cause - Emancipation
.04 Good Cause - Abuse
F UMP - Two Parent Employment Program (TPEP)
09 CA Supportive Services - Overview
A CA Supportive Services - Requirements
B CA Supportive Services - Changes
10 NA Able Bodied Adult Without Dependents – Overview
A ABAWD - Work Requirements
.01 ABAWD – Work Requirement Good Cause Exception
B ABAWD – Exemptions
.01 Age ABAWD Exemption
.02 Residing With a Minor Child (Under Age 18) Exemption
.03 Mentally or Physically Unfit for Work Exemption
.04 Geographic Exemption
.05 Caretaker for an Incapacitated Person Exemption
.06 Participation in a Drug & Alcohol Program Exemption
.07 Pregnancy Exemption
.08 Student Exemption
.09 Unemployment Insurance Applicant Exemption
.10 Participant in Other Work Program Exemption
.11 NA Transitional Benefit Assistance (TBA) Exemption
.12 Homelessness Exemption
.13 Migrant or Seasonal Farm Worker Exemption
.14 Receipt of SSI Exemption
.15 Victim of Domestic Violence Exemption
C ABAWD - Countable Months
.01 No Countable Months
.02 Three Countable Months
D ABAWD – Participation and Referral
E ABAWD - Extension Period
.01 Extension Period Requirements
.02 Extension Authorization
F ABAWD – Reporting Requirements
G ABAWD - Regaining Eligibility
H ABAWD 15 Percent Exemption
11 Arizona Tracking Display (AZTD) for CA - Overview
FAA2 Non-Financial Eligibility Factors
11 Arizona Tracking Display (AZTD) for CA - Overview