FAA1.B Time Frames
01 Time Frames - Overview
02 Time Frames for Requesting Verification - Overview
A Time Frames for Requesting Verification at Interview
B Time Frames for Requesting Verification by Mail
C Ten Day Verification Period Extension
03 Time Frames for Determining Eligibility - Overview
04 Time Frames for New Applications - Overview
A CA New Application Time Frames
B NA New Application Time Frames
C NA Expedite Applications
D NA Expedite Applications With Postponed Verification
05 Renewal Application Time Frames - Overview
A CA Renewal Application Time Frame
B NA Renewal Application Time Frames
.01 Timely or Untimely NA Renewal Application Time Frames
.02 Providing Verification at NA Renewal
.03 Compliance with NA Renewal Requirements After the Approval Period Ends
06 Application Denials - Overview
07 NA Participant Complies in the Second 30 Day Period - Overview
A NA Participant Completes the Interview in the Second 30 Day Period
B NA Participant Provides Verification in the Second 30 Day Period
08 Delays in the Eligibility Determination - Overview
09 Untimely Reason Codes - Overview
A Untimely Reason Codes - FAA Caused Delays - All Programs (SC, EP)
B Untimely Reason Codes - Participant Caused Delays - All Programs (CR, CV)
C Untimely Reason Codes - Good Cause (UC)
10 Denial Closure Hierarchy - Overview
11 Determining Length of Eligibility - Overview
12 Time Frames for Registering the Application - Overview
FAA1.C Rights and Responsibilities
01 Participant Rights
A Right to a Copy of the Rights and Responsibilities
B Right to Confidentiality
.01 Right to Confidential Case Information
.02 Address Confidentiality Program (ACP)
C Right to First Contact Resolution
D Right to Know About Penalties
E Right to Know That EBT Accounts are Monitored
F Right to One Free EBT Card Replacement
G Right to Reasonable Accommodations
H Right to Register to Vote
I Right to an Appeal Hearing
J Right to File an Application
K Right to Request a Change in FAA Worker
L Right to File a Complaint
.01 Discrimination Complaint
.02 General Complaint
M Right to Request Translation Services
02 Participant Responsibilities
A Providing Verification
B Cooperating With the Eligibility Process
C Reporting Changes
D Cooperating With Quality Control (QC)
03 FAA Responsibilities
A Avoiding Fraud
.01 Conflict of Interest
.02 Reporting Potentially Fraudulent Activity
.03 Office of Special Investigations (OSI)
B Data Collection
C Providing a Safe Environment
D Notifying Participants of Actions Regarding Their Benefits
E Rules and Regulations
F Communicate with the Public
G Voter Registration
FAA1.D Programs Administered by FAA
01 NA Programs
A The Nutrition Assistance Program
B Arizona Simplified Nutrition Assistance Program (AZSNAP)
C Elderly Simplified Application Project (ESAP)
02 CA Programs and Supportive Services
A The Cash Assistance (CA) Program
B CA Foster Care (FC)
C CA Supportive Services
D Grant Diversion
E Two Parent Employment Program (TPEP)
03 Tuberculosis Control (TC) Program