FAA1.B Time Frames
01 Time Frames - Overview
02 Time Frames for Requesting Verification - Overview
A Time Frames for Requesting Verification at Interview
B Time Frames for Requesting Verification by Mail
C Ten Day Verification Period Extension
03 Time Frames for Determining Eligibility - Overview
04 Time Frames for New Applications - Overview
A CA New Application Time Frames
B NA New Application Time Frames
C NA Expedite Applications
D NA Expedite Applications With Postponed Verification
05 Renewal Application Time Frames - Overview
A CA Renewal Application Time Frame
B NA Renewal Application Time Frames
.01 Timely or Untimely NA Renewal Application Time Frames
.02 Providing Verification at NA Renewal
06 Application Denials - Overview
07 NA Participant Complies in the Second 30 Day Period - Overview
A NA Participant Completes the Interview in the Second 30 Day Period
B NA Participant Provides Verification in the Second 30 Day Period
08 Delays in the Eligibility Determination - Overview
09 Untimely Reason Codes - Overview
A Untimely Reason Codes - FAA Caused Delays - All Programs (SC, EP)
B Untimely Reason Codes - Participant Caused Delays - All Programs (CR, CV)
C Untimely Reason Codes - Good Cause (UC)
10 Denial Closure Hierarchy - Overview
11 Determining Length of Eligibility - Overview
12 Time Frames for Registering the Application - Overview
FAA1.C Rights and Responsibilities
01 Participant Rights
A Right to a Copy of the Rights and Responsibilities
B Right to Confidentiality
.01 Right to Confidential Case Information
.02 Address Confidentiality Program (ACP)
C Right to First Contact Resolution
D Right to Know About Penalties
E Right to Know That EBT Accounts are Monitored
F Right to One Free EBT Card Replacement
G Right to Reasonable Accommodations
H Right to Register to Vote
I Right to an Appeal Hearing
J Right to File an Application
K Right to Request a Change in FAA Worker
L Right to File a Complaint
.01 Discrimination Complaint
.02 General Complaint
M Right to Request Translation Services
02 Participant Responsibilities
A Providing Verification
B Cooperating With the Eligibility Process
C Reporting Changes
D Cooperating With Quality Control (QC)
03 FAA Responsibilities
A Avoiding Fraud
.01 Conflict of Interest
.02 Reporting Potentially Fraudulent Activity
.03 Office of Special Investigations (OSI)
B Data Collection
C Providing a Safe Environment
D Notifying Participants of Actions Regarding Their Benefits
E Rules and Regulations
F Communicate with the Public
G Voter Registration
FAA1.D Programs Administered by FAA
01 NA Programs
A The Nutrition Assistance Program
B Arizona Simplified Nutrition Assistance Program (AZSNAP)
C Elderly Simplified Application Project (ESAP)
02 CA Programs and Supportive Services
A The Cash Assistance (CA) Program
B CA Foster Care (FC)
C CA Supportive Services
D Grant Diversion
E Two Parent Employment Program (TPEP)
03 Tuberculosis Control (TC) Program