NA Participant Completes the Interview in the Second 30 Day Period
When the denial is due to failure to complete the interview process, take the following steps:
●Prorate the NA benefits from the date the NA participant completes the interview.
●Key the appropriate date in the BEN PRORATION DATE field on APMA.
●Authorize the determination on FSAD or FSED.
When the participant fails to contact FAA by the 30th day, deny the application. (See
NA Compliance, Second 30 Days)