NA New Application Time Frames
(01/01/19 – 12/31/19)
Complete the NA approval as soon as possible, but no later than the timely determination due date. The first day begins the day after FAA receives an identifiable application. See AZTECS Monthly Production Schedule (AMPS) for timely determination due dates.
When NA is approved on the 30th calendar day from the date of application, NA benefits must be made available to the participant the same day. (See Same Day Availability)
Send the NA approval notices no later than 30 calendar days after the date of application.
Send the NA denial notice no earlier than the 30th calendar day after the date of application. (For policy and procedures regarding application denials, see Application Denials)
Do not prorate the initial month's benefits when both of the following apply:
Notice of Expiration (NOE) was not issued during the prior approval period.
The participant is reapplying for NA in the month following the month that the approval period ended.