Rules and Regulations
Information on this page refers to the Nutrition Assistance program Information on this page refers to the Cash Assistance program
This subject includes how to find the rules and regulations FAA uses to determine and issue NA and CA benefits.
FAA is required to make the rules and regulations that identify how FAA determines NA and CA eligibility and benefit amounts available to the public during work hours. To assist with public review, FAA provides constant access to the rules and regulations on the Internet through the Cash and Nutrition Assistance Policy (CNAP) Manual at the following link:
When unable to find the policy they are looking for in the CNAP Manual, the public or staff should call FAA Policy Support using the FAA Policy Support Navigational Help Desk telephone number at (602) 774-5523. This help desk is available from 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding state holidays.
The Legal Authorities section at the bottom of the CNAP Manual webpage identifies the law supporting the rule or regulation. The following acronyms are used in the Legal Authorities section:
AAC which stands for Arizona Administrative Code and can be found at the following website:
ARS which stands for Arizona Revised Statutes and can be found at the following website:
CFR which stands for Code of Federal Regulations and can be found at the following website:
NOTE When a worker attends the dissemination virtually, the person conducting the review or a supervisor signs the FAA-1215A form for the virtual worker and places (VO) after the worker’s name. Signing the FAA-1215A form, both in person and virtually, acknowledges review and understanding of the What’s Changed information.
NOTE When the request is not case specific or the case is not pending a benefit determination, elevate the request as an FI.
NOTE Use all of the following guidelines when reviewing prior clarifications from PST:
NOTE Identify any similar prior PC or FI responses in the Communications Library.
NOTE Use this subject line for form, poster, and pamphlet issues and suggestions
Legal Authorities
last revised 12/27/2022