FAA1.C Rights and Responsibilities : 02 Participant Responsibilities : B Cooperating With the Eligibility Process
Cooperating With the Eligibility Process
Information on this page refers to the Nutrition Assistance program Information on this page refers to the Cash Assistance program
All participants must cooperate with the eligibility process.
Policy
Participants, including budgetary unit members who are disqualified or have an ineligible status, must cooperate with the eligibility process. The eligibility process consists of, and is not limited to, all of the following:
Completing and signing an application.
Completing the interview process.
Providing mandatory verification.
Cooperating in any review or audit of eligibility. This includes cooperating with Quality Control (QC) or a federal review.
Providing requested information needed to prepare overpayments.
FAA must document refusal to cooperate when the participant meets both of the following conditions:
Is able to cooperate
Does not take the actions necessary to comply with cooperation requirements
For NA, FAA denies the application or stops the budgetary unit’s benefits allowing for Notice of Adverse Action(g) (NOAA).
For CA, FAA denies the application or stops benefits only for the responsible participant who refuses to cooperate and for the participant whose eligibility cannot be verified.
When the application has been denied or the case closed for refusal to cooperate, the participant must comply with cooperation requirements before FAA determines eligibility.
Legal Authorities
last revised 03/28/2022