FAA2 Non-Financial Eligibility Factors
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FAA2.A01 – Verification and Cooperation - Overview
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Archived 03/02/2020
Archived 01/21/2020
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Included a phrase to emphasize the role of the agency in providing assistance to the participant. (Effective 03/02/2020) Added visually viewed and HEAplus instructions. (Effective 12/07/2020)
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FAA2.A01A – Documented Verification
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Restructured by removed warning boxes and note to incorporate into the paragraphs. (Effective 12/07/2020.)
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FAA2.A01B – Collateral Contact Verification
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Added language that FAA should attempt a CC when requested by the participant. Removed EXCEPTION box and incorporated into the policy paragraphs. (Effective 12/07/2020.)
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FAA2.A01C – Participant Statement Verification
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Removed EXCEPTION box and incorporated into the policy paragraphs. (Effective 12/07/2020.)
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FAA2.A06 – Required Documentation
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Added clarification that collateral contact is to be used when assistance is requested. (Effective 12/07/2020.)
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FAA2.A06A – Required Documentation Collateral Contact
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Added a bullet to document any attempts made when requested by the participant. (Effective 12/07/2020.)
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FAA2.A07 – Requesting Verification
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Rewrote policy to include the HEAplus RFI and when to send a request for additional information after the interview. Clarified policy and removed warnings and exceptions. (Effective for requesting 30 days of income at an interview or reported change on or after 11/23/2020.)
Removed the Key As You Go information from this section and added to the During the Interview policy section. (Effective for all interviews completed on or after 04/27/2020)
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Archived 01/21/2020
Archived 10/19/2020
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Revised for clarity and added helpful links. (Effective 01/21/2020). Online change- added HEAplus Eligibility Application summary, SOLQI and HEAplus Submitted Application Summary. These screens are on the HEAplus case summary, but it needed to be more specific (Effective 10/19/2020).
Added the Key As You Go policy and expanded policy to include the HEAplus Key As You Go process. (Effective for all interviews completed on or after 04/27/2020)
Added that the NA Work Registration script (FAA-1786A) must be read to the PI or representative at the interview. (Effective 11/02/2020)
Online change. Took out the date the law started due to it was 11 years ago. Removed exception box and added it as a note. (Effective 10/19/2020)
Clarified that the participant remains coded IN until verified as disqualified by failing the drug test, refusing to take the drug test or failing to take the drug test. (Effective 10/13/2020)
Revised NA residency requirements. There is no specific time limit on how long the participant may be out of state and retain Arizona residency. The participant must intend to return to Arizona when the reason for the absence is completed. (Effective with all interviews completed on or after 12/28/2020.)
Updated when address should be verified. Removed exception box. Moved homeless participant policy. (Effective 11/16/2020)
Added ‘Moved’ to the title and revised for clarity. (Effective for all voluntary withdrawals received on or after 09/21/2020)
Added a Note that General Delivery or PO Box addresses are only keyed in the MAILING ADDRESS field on ADDR. Removed CDS handles all returned FAA mail. (Effective 09/08/2020)
Added a description of what is keyed in the RESIDENTIAL ADDRESS and the MAILING ADDRESS fields on ADDR. (Effective 09/08/2020)
Added further directions in the Warning box, to cut down the amount of Post Offices the worker has to search through to find General Delivery Service. (Effective 08/10/2020)
Revised to include when relationships must be established. (Effective for all applications received on or after 11/23/2020.)
Revised policy to clarify how and when to establish relationships and what to do when a relationship cannot be established. Moved the UMP verification sources policy to the Relationship Verification Sources section of the CNAP Manual. (Effective for all applications received on or after 11/23/2020.)
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Archived 5/11/2020
Archived 11/17/2020
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Added an additional type of verification and clarify list. (Effective 05/11/2020) Changed title from Relationship Verification Documents. Revised to include when relationships must be established. (Effective for all applications received on or after 11/23/2020.)
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FAA2.D04C – Relationship Code Function
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Added that relationship codes are also used for a CA specified relative, who is a nonparent caretaker relative (NPCR) of a dependent child. (Effective 05/04/2020)
Reformatted the entire page and reworded for clarity and rearranged for easier reading. (Effective 11/23/2020)
Added that when a CA participant is disqualified in one state for IPV, then the individual is disqualified in every state. This information was added to remind staff that an IPV sanction from another state applies in Arizona as well. (Effective 03/16/2020)
Clarified when the non-lead participant is disqualified. Added links to all the exemptions. (Effective 11/02/2020)
Added that when a CA participant is disqualified in one state for IPV, then the individual is disqualified in every state. This information was added to remind staff that an IPV sanction from another state applies in Arizona as well. (Effective 03/16/2020)
Added the FE denial closure reason for when the participant fails to provide requested information on the felony drug conviction. Added to the description of the FD denial closure reason that FD must be used when the only participant in the budgetary unit has a verified disqualifying felony drug conviction. (Effective 04/27/2020)
Removed the first warning and made it a note. Removed second warning and made it part of the paragraphs. (Effective 12/07/2020)
Linked to program specific policy. Removed information stated as a WARNING and added it to policy. (Effective for all applications received or eligibility determinations completed on or after 01/21/2020)
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FAA2.J06G.01 – Treatment Center Disqualifications
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Prior Policy
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Added that institutions must be approved by the PST before being added to the list in HEAplus. Updated verbiage and corrected form name. Removed reference to HEAplus Support link. (Effective 12/07/2020)
Adjusted because each disaster has a different referral source code for tracking purposes. (Effective 05/18/2020)
Added criteria to include all CA participants who must be referred to the VA. Added veterans who served during a wartime period. Added the legal definition of a veteran. (Effective for all applications received on or after 06/22/2020)
A One-Stop Center or DES Employment Service office resource center provides computer usage free of charge. (Effective: 10/05/2020)
The name of the WIC Brochure was changed to match what is in the Document Center and the form number was added. Removed the reference to the FA-009. (Effective for all applications received on or after 06/29/2020)
Added keying directions for when residency ends. (Effective for all voluntary withdrawals received on or after 09/21/2020)
Updated requirements for treatment centers to match CFR definition. Added that a treatment center must be operated by either a Private nonprofit organization or Publicly operated community mental health center. (Effective with all interviews completed on or after 12/28/2020)
Changed reference title from Treatment Center Approval Procedures. Adjusted policy to reflect participation based on the CFR. (Effective 12/07/2020)
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Archived 10/13/2020
Prior Policy
Archived 12/07/2020
Archived 12/28/2020
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Removed all references to the Returned Food Stamp Receipt (FAA-0550A) form. (Effective 10/13/2020) Moved responsibilities to PST and updated verbiage. Updated information to match FAA-0620A. (Effective 12/07/2021) Updated information for requirements for monthly client roster and made changes to reflect the changes made to the FAA-0620A. (Effective with all interviews completed on or after 12/28/2020)
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Archived 10/13/2020
Archived 12/1/2020
Archived 12/1/2020
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Removed all references to the Returned Food Stamp Receipt (FAA-0550A) form. (Effective 10/13/2020) Moved responsibilities to PST and updated procedures. Updated information to match FAA-0620B. (Effective 12/07/2021) Simplified policy. Updated policy to reflect changes to FAA-0620A form. Removed actions needed for the FAA-0620A and the requirement to complete it. (Effective with all interviews completed on or after 12/28/2020)
Moved responsibilities to PST and clarified what responsibilities the PST have. (Effective 12/07/2020)
Updated agency titles and added a note about personalized meals. (Effective for all applications received on or after 12/21/2020.)
Changed title from Eligibility of GLA Residents. Updated needed steps prior to approving benefits. Combined with FAA2.J06D.03. (Effective for all applications received on or after 12/21/2020.)
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FAA2.J06D.03 – GLA Filing of Applications
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Removed entire reference and combined with another. (Effective for all applications received on or after 12/21/2020.)
Updated local office responsibilities to PST. Reference changed from FAA2.J06D.05. Updated procedures when GLA has to contact PST and when the GLA can no longer act as an NA Representative. (Effective for all applications received on or after 12/21/2020.)
Updated title. Updated responsibilities from region/local office to PST. Reference changed from FAA2.J06D.06 (Effective for all applications received on or after 12/21/2020.)
Updated for clarity. Updated PST responsibilities. Reference changed to FAA2.J06D.07 (Effective for all applications received on or after 12/21/2020.)
Title changed from Residents of Institutions – NA. Updated verbiage for clarity. Removed exemption and made it part of the policy. (Effective with all interviews completed on or after 12/28/2020)
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Archived 12/07/2020
Archived 12/282020
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Added that institutions must be approved by the PST before being added to the list in HEAplus. Updated verbiage and corrected form name. Removed reference to HEAplus Support link. (Effective 12/07/2020) Added verbiage about the new Request to Verify Eligibility of an Institution (FAA-1789A) form. Removed duplicate information. (Effective with all interviews completed on or after 12/28/2020)
Reword for clarity and add a link to the PDF of federally recognized tribes. Correct exception to only apply to Hopi TANF. (Effective 05/11/2020)
Added note to be sure to key the NOCS screen appropriately (Effective for all determinations completed on or after 01/21/2020)
Added note to be sure to key the NOCS screen appropriately (Effective for all determinations completed on or after 01/21/2020)
Added to note to be sure to key the NOCS screen appropriately (Effective for all determinations completed on or after 01/21/2020)
A correction was made to the current FPL for an indigent sponsored LPR from 185% to 130%. (Effective for Benefit Month 12/2020)
Added note to be sure to key the NOCS screen appropriately (Effective for all determinations completed on or after 01/21/2020)
Added information regarding DACA Dreamers. (Effective 08/17/2020)
Added instructions for face to face and telephone contact. (Effective 10/13/2020)
Added instructions for face to face and telephone contact. (Effective 10/13/2020)
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FAA2.L03F.01 – FAA-0020A Requirements
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The Referral for Social Security Number (FAA-0020A) form is no longer being used. Removed this subject regarding the requirements of this form. (Removed 03/31/2020)
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FAA2.L03F.02 – FAA-0020A Instructions
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The Referral for Social Security Number (FAA-0020A) form is no longer being used. Removed this subject regarding the instructions to complete this form.. (Removed 03/31/2020)
Removed the Exception box and made it part of the rule. Removed the note and made it a rule for NA. (Effective 12/07/2020)
Removed the FAA-1214 form and included a new method of verification because Arizona no longer requests birth/death certificates for applicants. (Effective for all interviews completed on or after 08/31/2020)
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FAA2.L04D.01 – Requesting Verification – Within Arizona
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Removed entire reference because Arizona no longer requests birth/death certificates for applicants. (Effective for all interviews completed on or after 08/31/2020)
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FAA2.L04D.02 – Requesting Birth or Death Verification from Another State
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Removed entire reference because Arizona no longer requests birth/death certificates for applicants. (Effective for all interviews completed on or after 08/31/2020)
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FAA2.L04D.03 – Requesting Verification – When Verification is Returned
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Removed entire reference because Arizona no longer requests birth/death certificates for applicants. (Effective for all interviews completed on or after 08/31/2020)
Removed policy on PRWORA. (Effective 11/02/2020)
Removed paragraph on PRWORA and corrected the definition of the F code. Added instruction on how to access CODF screen. (Effective 11/02/2020)
Revised language to define an established eligibility window. Revised language to determine the begin date and end date of the established eligibility window. Added all established eligibility windows during the FBCP in which a child is born or adopted must be documented. (Effective 11/30/2020)
The STBL-Warning 10mo/Hardship Extension (A080/X080) notices are discontinued. There is not a regulatory requirement to provide a warning notice when the client reaches the time limit. NOAA suffices. (Effective for all CA cases in open status on or after 06/15/2020)
The STBL-Warning 10mo/Hardship Extension (A080/X080) notices are discontinued. There is not a regulatory requirement to provide a warning notice when the client reaches the time limit. NOAA suffices. (Effective for all CA cases in open status on or after 06/15/2020)
The STBL-Warning 10mo/Hardship Extension (A080/X080) notices are discontinued. There is not a regulatory requirement to provide warning notice when the client reaches the time limit. NOAA suffices. (Effective for all CA cases in open status on or after 06/15/2020)
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Archived 01/13/2020
Archived 11/02/2020
Archived 12/21/2020
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The ABAWD exemptions list was removed. Added three-month time limit does not apply to individual who meet an ABAWD exemption. (Effective for all determinations completed on or after 01/13/2020) Added that the participant must not exceed the initial 3 months unless they meet and exemption or have good cause. (Effective 11/02/2020) Due to an approved waiver, ABAWD is suspended for all of Arizona from 01/01/2021 to 12/31/2021. (Effective for all eligibility determinations completed on or after 01/01/2021)
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FAA2.M10A – ABAWD – Work Requirement
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Archived 01/13/2020
Archived 03/27/2020
Archived 06/29/2020
Archived 11/02/2020
Archived 12/21/2020
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Added WN ABAWD work requirement, for when an applicant applies for both NA and CA, the applicant is meeting the work requirement when they are referred and comply with the Jobs or NEW programs. Added conditions for the migrant or seasonal farm worker to met the ABAWD work requirement. (Effective for all determinations completed on or after 01/13/2020)
Urgent Bulletin emailed on 03/27/2020 and attached as a banner to override the reference regarding work requirements during Covid-19 Pandemic (Effective for benefit month 04/2020 until further notice) The Division of Employment and Rehabilitation Services (DERS) confirmed that they do not coordinate work requirement verification with the Workforce Innovation and Opportunity Act (WIOA) nor the Trade Adjustment Assistance (TAA) Act. Verification must be done by FAA workers. (Effective for all applications received on or after 06/29/2020) Revised policy that participation in job search or job training should be no more than half of the 20 hours weekly. Revised the warning on good cause and moved it after bullet on working 80 hours a month. (Effective 11/02/2020) Removed entire subject because ABAWD is suspended for all of Arizona from 01/01/2021 to 12/31/2021. (Effective for all eligibility determinations completed on or after 01/01/2021)
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FAA2.M10B – ABAWD – Exemptions
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Archived 01/13/2020
Archived 12/21/2020
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Removed ABAWD exemptions that are the same as NA E&T Registration exemptions or met the ABAWD work requirement. Added a link to NA E&T Registration exemptions. Added a link to ABAWD Work Requirements. Added exception for the geographical exemption, to use another ABAWD exemption when the participant qualifies for more than one exemption. (Effective for all determinations completed on or after 01/13/2020) Removed entire subject because ABAWD is suspended for all of Arizona from 01/01/2021 to 12/31/2021. (Effective for all eligibility determinations completed on or after 01/01/2021)
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FAA2.M10B.03 – Mentally or Physically Unfit for Work Exemption
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Archived 01/13/2020
Archived 12/21/2020
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Revised for clarity and removed redundancies. Added information about homelessness and victims of domestic violence as unfit for work exemptions. Added a link to NA homeless for a definition of homeless. Add instructions for when unfit for work is obvious and the required documentation. Added instructions for verification requirements for when unfit for work is not obvious. Added instructions to use the Cherwell Information Technology Request Portal when CODF needs to be updated. (Effective for all determinations completed on or after 01/13/2020) Removed entire subject because ABAWD is suspended for all of Arizona from 01/01/2021 to 12/31/2021. (Effective for all eligibility determinations completed on or after 01/01/2021)
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FAA2.M10B.04 – Geographic Exemption
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Archived 01/13/2020
Archived 04/01/2020
Archived 12/21/2020
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Added to use the Geographical Exemption as last resort. (Effective for all determinations completed on or after 01/13/2020) Removed exception of YP Indian reservation and counties that are no longer covered by waiver effective 04/01/2020. (Effective for all NA determinations for the benefit month of 04/2020) Removed entire subject because ABAWD is suspended for all of Arizona from 01/01/2021 to 12/31/2021. (Effective for all eligibility determinations completed on or after 01/01/2021)
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FAA2.M10B.05 – Caretaker for an Incapacitated Person Exemption
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Removed entire subject because this item was removed from ABAWD exemptions and included in NA E&T Registration Exemptions to align policy with the FNS regulations. (Effective for all determinations completed on or after 01/13/2020)
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FAA2.M10B.06 – Participation in a Drug & Alcohol Program Exemption
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Removed entire subject because this item was removed from ABAWD exemptions and included in NA E&T Registration Exemptions to align policy with the FNS regulations. (Effective for all determinations completed on or after 01/13/2020)
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FAA2.M10B.08 – Student Exemption
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Removed entire subject because this item was removed from ABAWD exemptions and included in NA E&T Registration Exemptions to align policy with the FNS regulations. (Effective for all determinations completed on or after 01/13/2020)
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FAA2.M10B.09 - Unemployment Insurance Applicant Exemption
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Removed entire subject because this item was removed from ABAWD exemptions and included in NA E&T Registration Exemptions to align policy with the FNS regulations. (Effective for all determinations completed on or after 01/13/2020)
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FAA2.M10B.10 – Participant in Other Work Program Exemption
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Removed entire subject Participant in Other Work Program Exemption because Jobs and Tribal NEW were removed from ABAWD exemptions and included in NA ABAWD work requirements to align policy with the FNS regulations. (Effective for all determinations completed on or after 01/13/2020)
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FAA2.M10B.11 – NA Transitional Benefit Assistance (TBA) Exemption
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Removed entire subject because TBA is not supported by regulations. (Effective for all determinations completed on or after 01/13/2020)
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FAA2.M10B.12 – Homelessness Exemption
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Removed entire subject because Homelessness is part of the unfit for work exemption to align with FNS regulations. (Effective for all determinations completed on or after 01/13/2020)
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FAA2.M10B.13 – Migrant or Seasonal Farm Worker Exemption
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Removed entire subject Migrant or Seasonal Farm Worker from ABAWD exemptions and included in ABAWD work requirements to align policy with the regulations based on FNS findings. (Effective for all determinations completed on or after 01/13/2020)
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FAA2.M10B.14 – Receipt of SSI Exemption
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Removed entire subject because Receipt of SSI is part of the unfit for work exemption to align with FNS regulations. (Effective for all determinations completed on or after 01/13/2020)
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FAA2.M10B.15 – Victim of Domestic Violence
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Removed entire subject from the ABAWD exemptions and added to the revision of unfit for work exemption according to 7 CFR 273.24(c). (Effective for all determinations completed on or after 01/13/2020)
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FAA2.M10C – ABAWD – Countable Months
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Archived 11/02/2020
Archived 12/21/2020
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Removed 15 Percent and replaced with discretionary. Added keying instruction for voluntary participation to SNA E&T. (Effective 11/02/2020) Removed entire subject because ABAWD is suspended for all of Arizona from 01/01/2021 to 12/31/2021. (Effective for all eligibility determinations completed on or after 01/01/2021)
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FAA2.M10C.02 – Three Countable Months
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Archived 06/29/2020
Archived 12/21/2020
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Added policy regarding when an ABAWD participant does not meet work requirements and other participants become ineligible due to excess income. (Effective for all determinations completed on or after 06/29/2020) Removed entire subject because ABAWD is suspended for all of Arizona from 01/01/2021 to 12/31/2021. (Effective for all eligibility determinations completed on or after 01/01/2021)
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FAA2.M10D – ABAWD – Participation and Referral
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Archived 03/27/2020
Archived 08/10/2020
Archived 12/21/2020
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Urgent Bulletin emailed on 03/27/2020 and attached as a banner to override the reference regarding work requirements during Covid-19 Pandemic (Effective for benefit month 04/2020 until further notice) Provide clarification and instruction on making SNA E&T ABAWD referrals. (Effective 08/10/2020) Removed entire subject because ABAWD is suspended for all of Arizona from 01/01/2021 to 12/31/2021. (Effective for all eligibility determinations completed on or after 01/01/2021)
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FAA2.M10E.01 – Extension Period Requirements
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Archived 04/06/2020
Archived 10/19/2020
Archived 12/21/2020
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Included Reduced Work Effort (RWE) as a requirement to be considered for the ABAWD Extension period extension, just as voluntary quit is considered. (Effective 04/06/2020) Revised policy for clarity. Explained how an ABAWD participant can regain eligibility after reaching the 3-month limit. (Effective 11/02/2020) Removed entire subject because ABAWD is suspended for all of Arizona from 01/01/2021 to 12/31/2021. (Effective for all eligibility determinations completed on or after 01/01/2021)
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FAA2.M10G – ABAWD – Regaining Eligibility
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Archived 11/02/2020
Archived 12/21/2020
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Clarified how an ABAWD participant can regain eligibility after reaching the 3-month limit. (Effective 11/02/2020) Removed entire subject because ABAWD is suspended for all of Arizona from 01/01/2021 to 12/31/2021. (Effective for all eligibility determinations completed on or after 01/01/2021)
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FAA2.M10H – ABAWD Discretionary Exemption
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Archived 11/02/2020
Archived 12/21/2020
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Removed 15 Percent and replaced with Discretionary and added information on situations where exemption may be applied. Added warning that discretionary exemption is not an overpayment. (Effective 11/02/2020) Removed entire subject because ABAWD is suspended for all of Arizona from 01/01/2021 to 12/31/2021. (Effective for all eligibility determinations completed on or after 01/01/2021)