FAA6 Case Maintenance and Administrative Lists
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Archived 10/01/2022
Archived 11/18/2022
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Added link to new policy section and revised the gross income MAC question. (For eligibility determinations completed on or after 10/01/2022) Removed reference regarding NA Standard Reporting. (Effective for new applications received on or after 12/01/2022)
Clarified and removed NA Standard Reporting reference. (Effective for new applications received on or after 12/01/2022)
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Archived 07/18/2022
Archived 10/01/2022
Archived 11/28/2022
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Due to the Elderly Simplified Application Project (ESAP), MAC process is temporarily split based on the approval period length. Temporarily changed title from NA Mid Approval Contact (MAC). No archives because only the title and reference number changed. (Effective date 06/27/2022) Added what changes are reported during the MAC process and clarified how the MAC information can be reported. (Effective for Mid Approval Contacts completed on or after 07/18/2022). Added link to new policy section and a new MAC question. Added a note regarding an exception to the IVR Smart Action lottery and gambling question. (For eligibility determinations completed on or after 10/01/2022) Removed Standard Reporting. All NA cases are assigned to Simplified Reporting. (Effective for new applications received on or after 12/01/2022)
Due to the Elderly Simplified Application Project (ESAP), MAC process is temporarily split based on the approval period length. Temporarily added 36-month section for budgetary units who no longer meet the Elderly Simplified Application Project (ESAP) criteria. (Effective date 07/01/2022)
Removed Standard Reporting. All NA cases are assigned to Simplified Reporting. (Effective for new applications received on or after 12/01/2022)
Reformatted and moved information regarding the PARIS Report to a new section under Referred Applications. (Effective for determinations made on or after 09/26/2022) (Reference changed from FAA2.C05B.01)
Added subject for the National Directory New Hire Food and Nutrition Service audit. (For eligibility determinations completed on or after 05/16/2022)
Removed NA Standard Reporting reference. (Effective for new applications received on or after 12/01/2022)
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Archived 09/06/2022
Archived 12/27/2022
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This policy was added to explain how changes are effected when the death of a participant who is not the Primary Informant (PI) is reported. (Effective for all case actions completed on or after 04/04/2022). Added the verification requirement before removing a deceased participant from a case. Merged the death of the Primary Informant into this reference. (For interviews completed on or after 09/06/2022) Updated the keying procedure when the NA PI is deceased and there are remaining participants in the Budgetary Unit. (Effective for eligibility determinations completed on or after 12/27/2022)
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Archived 02/28/2022
Archived 07/18/2022
Archived 09/06/2022
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Revised due to changes in the expungement process when the death of a single participant budgetary unit is reported. (For eligibility determinations completed on or after 02/28/2022). Revised the procedures to follow when effecting changes due to the death of the Primary Informant (PI). (For eligibility determinations completed on or after 07/18/2022). Combined with FAA6.A03D Death of a Participant – Effecting Changes. (For interviews completed on or after 09/06/2022)
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FAA6.A03L – Participation Status – Effecting Changes
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Removed the entire subject since this policy is about reporting changes for CA Standard Reporting. The removed policy is combined with FAA6.A01A. (Effective for new applications received on or after 12/01/2022)
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FAA6.A04A.01 – ACTS Action (Staff Use Only)
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Archived 03/07/2022
Archived 07/01/2022
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Removed the EEI from the freeform alerts. (Effective with interviews completed on or after 03/07/2022) Added ESAP processing to the freeform alerts. (Effective 07/01/2022.)
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FAA6.A04B.28 – Expenses Exceed Income ACTS Alert (EE)
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New Policy
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New alert added to CNAP. (Effective with interviews completed on or after 03/07/2022)
Reformatted and moved information from multiple references regarding NA Work Requirements. (Effective for determinations made on or after 12/27/2022) (References changed from FAA5.A02 through FAA5.A02D.11)
Reformatted and moved information from multiple references regarding NA Work Requirements. (Effective for determinations made on or after 12/27/2022) (References changed from FAA5.A07 through FAA5.A07E)
Reformatted and moved information from multiple references regarding Voluntary Quit, Reduced Work Effort, Refusal of Job Offer. (Effective for determinations made on or after 12/27/2022) (References changed from FAA3C01 through FAA3.C01G)
Added that the 60IN REPT code can be used when the reason for denial was receiving benefits in another state or case, and the case must be reopened to prorate benefits correctly. (Effective: Policy is clarified as of 12/05/2022)
Added the OPU email address. (Updated the email address as of 08/22/2022)
Updated the amount of overpayment waived that is reduced from $300 to $200. (The change affects the Overpayment Writers only effective 12/01/2021)
Removed reference to sending the C204 notice. OARC notifies the participant of an IPV disqualification. (For applications received on or after 09/26/2022)
Removed link to adequate notice and moved verbiage out of the NA Exception into the policy. (For applications received on or after 09/26/2022)
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Archived 04/04/2022
Archived 09/26/2022
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Updated procedures for disqualification information reported through eDRS in HEAplus. (Effective with all applications and change reports received on or after 04/04/2022). Allowing for Notice of Adverse Action added. Removed link to Administrative Procedures. The keying procedures are included in this section. (For applications received on or after 09/26/2022)
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Archived 02/07/2022
Archived 05/02/2022
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Added more information regarding the difference between failure and refusal. Provided instructions for the Q3 code. (Effective with all applications received on or after 02/07/2022). Added the requirements when a case can be REPT. (Policy has been clarified as of 05/02/2022)
Removed the link to AFTS section. AFTS no longer in use. (Effective for eligibility determinations made on or after 09/26/2022)
Removed reference to OSI 002 form, no longer in use. (Effective for eligibility determinations made on or after 09/26/2022)
Removed reference to OSI 002 form, no longer in use. (Effective for eligibility determination made on or after 09/26/2022)
Removed reference to OSI 002 form and AFTS system, no longer in use. (Effective for eligibility determination made on or after 09/26/2022)
Added verbiage to the NOTE to eliminate any confusions between DNAP and food destroyed by a personal misfortune. (Effective 09/12/2022)
Added verbiage to the NOTE to eliminate any confusions between DNAP and food destroyed by a misfortune. (Effective 09/12/2022)
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FAA6.H01B.01 – Posters in the Lobby
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Archived 01/31/2022
Archived 04/25/2022
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Archived 08/15/2022
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Added the SMD poster to the list and changed some revision dates to posters that have been revised. (Effective 01/31/2022). Added the Americans with Disabilities Act Grievance Poster. (Effective 04/25/2022). New posters were added to the list and revision dates were changed for several other. (Effective 08/15/2022)
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FAA6.H01B.04 – Posters in Staff Common Areas
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Added the AZ Minimum Wage flyer to this list. (Effective 01/31/2022)
Revised to include the ZIP codes located within the SDA and the local offices that service those ZIP codes. (Effective with all applications received on or after 02/07/2022)
FBCP policy no longer applies to the Hopi Tribal TANF budgetary unit. A note has been added. (For applications received on or after 06/06/2022)
Revised the resource limit from $3,000 to $5,000. (For applications received on or after 06/06/2022)
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FAA6.I04D.06 – Family Benefit Cap Period (FBCP) – Hopi Tribal TANF
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This section has been removed. FBCP no longer applies to the Hopi TANF program. (For applications received on or after 06/06/2022)
Added a link to the NPCR definition and added and expanded the note to the bullet list. (Effective with applications received on or after 02/14/2022)
Revised to include new contact email address for the PY YOEME Services Compliance Office. Removed exception box and moved to a note. (Effective with all applications received on or after 01/31/2022)
School attendance requirement age has been changed from 19 to 18 due to changes in the PY YOEME Tribal TANF plan. Exception box removed and added to policy. (Effective with applications received on or after 02/14/2022)
Revised due to changes in the PY YOEME Tribal TANF plan. New notices have been included. (Effective with applications received on or after 02/14/2022)
CA denial/closure reason code and notice number have been revised. (For eligibility determinations completed on or after 09/12/2022)
Updated the Winning Reporting amount. This amount can change each Federal Fiscal Year. (For eligibility determinations completed on or after 10/01/2022)
Added a separate policy for the Income Reporting Amount. This amount can change each Federal Fiscal Year. (For eligibility determinations completed on or after 10/01/2022)
Added Sam’s Club Scan and Go App as an approved retailer to accept EBT benefits for online purchases. (This has been added in the CNAP Manual effective on or after 03/28/2022). Added additional retailers that offer online shopping with EBT benefits. (This has been added in the CNAP Manual effective on or after 04/18/2022). Added Sprouts Farmers Market. (This has been added in the CNAP Manual effective on or after 05/09/2022).
A new reference was created to house all retailers in Arizona that accept EBT online purchasing. (EBT Online Purchasing has been moved to its own glossary definition as of 10/31/2022)
Added information regarding City of Tucson minimum wage. Removed exception box. (Policy has been clarified as of 04/11/2022) Updated State Minimum Wage for the calendar year 2023. (For eligibility determinations completed on or after 01/01/2023)
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FAA6.R01 – Income Reporting Amount
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Moved information to the procedures under Rules and Regulations. (Effective 12/27/2022)
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Archived 08/15/2022
Archived 11/07/2022
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Added new subject to consolidate information about renewals in one chapter. This information may be in multiple sections. For instance, information about the renewal interview is in both renewals and the interview section. (Policy from multiple areas of the CNAP Manual were used to create this chapter. See Prior Policy for references.) (Effective for determinations made on or after 08/15/2022) Changed to leave INDA COMPLETED field blank when a participant does not complete the interview for any reason. (Effective for all interviews completed on or after 11/07/2022)