What’s Changed History
Effective 11/04/2019, changes to the CNAP Manual are listed on the
What’s Changed page at the beginning of the workweek. A PDF copy of weeks prior are listed on this page. (Ctrl+F to search the page)
Changes to a subject may occur on more than one date. Refer to the policy reference indicated on the What’s Changed PDF document for current policy and procedures.
NOTE Blue, underlined words on the PDF documents do not link to the CNAP Manual.
2024
See any of the following links to a PDF copy of the CNAP Manual’s What’s Changed page from that date and what is contained on the PDF:
Change: DCS Fast Pass Referral Process
Change: Refugee Policy Updates
Change: Empowerment Scholarship Account
Clarification: Anticipating Pay Rate Changes
Reminder: Site Code and Region Contact Information
Change: Change: Health Savings Account
Change: Determining Household Groups
Clarification: Timely Recert Denial Date
Clarification: Participant Statement Verification and ABAWD
Change: ABAWD Discretionary Exemption Procedures
Change: Legal Guardian Appointment as Authorized Representative
Clarification: Homeless Shelter Expenses and Deductions
Clarification: Replacement Requests for Used NA Benefits
Clarification: Who Can Apply
Reformat Update
Change: Indian General Welfare Benefits
General Information: Forms Update includes the following:
●Hearing Request (FAA-0098A) form (English)
●Hearing Request (FAA-0098A-S) form (Spanish)
Change: Arizona Rental Assistance Program
Change: Cuban and Haitian Entrant Good Cause Exemption
Clarification: LIBL and STBL update for Refugees
Clarification: Keying Income for Disqualified Participants
Reformat Update
General Information: Forms Update includes the following:
●Application for Benefits (FAA-0001A) form (English)
●Application for Benefits (FAA-0001A-S) form (Spanish)
Reminder: SNAP CAN
Reminder: Legal Guardian Appointment as an Authorized Representative
General Information: Daylight Saving Time Started
Change: PIN Signatures via Text Message or Email
Change: Keying Addresses on ADDR
Clarification: Individual Development Accounts (IDA)
General Information: Forms Update includes the following:
●Application for Benefits Addendum (FAA-0001B) form (English)
●Application for Benefits Addendum (FAA-0001B-S) form (Spanish)
●Grant Diversion FAA Worker Approval Checklist (FAA-1580A) form (English)
Clarification: Full Month of Income Definition
Reminder: FAA Staff Must Use the CNAP+ Manual
Change: Deceased Participant Crossmatch Reports
Clarification: Proof of Pregnancy or Unfitness for Work for ABAWD
General Information: Forms Update includes the following:
●Application for Benefits Addendum (FAA-0001B) form (English)
●Application for Benefits Addendum (FAA-0001B-S) form (Spanish)
●Grant Diversion FAA Worker Approval Checklist (FAA-1580A) form (English)
Change: ABAWD Regaining Eligibility
Change: NA Mid Approval Contact (MAC)
Change: Returned Mail Process
Clarification: American Sign Language Interpreting
Reminder: Refugee Resettlement Program Humanitarian Parolees
Reminder: ABAWD Time Limit Closures and REPT
General Information: Forms Update includes the following:
●Grant Diversion Supervisor’s Approval Checklist (FAA-1411A)
●Assistance Programs, What You Need to Know (FAA-0001C) (English)
●Assistance Programs, What You Need to Know (FAA-0001C-S) (Spanish)
Clarification: CA Restored Benefits
Change: Mileage Standard for 2024
General Information: 640C Office Move (Delayed)
Change: Race and Ethnicity Data Collection
Clarification: Annualizing Self-Employment Income
Clarification: Identifiable Application Address Requirements
Reminder: Changes in the Voter Registration Forms
General Information: 640C Office Move
General Information: Forms Update includes the following:
●Batch Report for Voter Preference Question (DES-1230A) form
●National Voter Registration Act Voter Preference Question (DES-1231A) form (English)
●National Voter Registration Act Voter Preference Question (DES-1231A-S) form (Spanish)
Change: DCS Fast Pass Referral Process
Clarification: Work Requirement Good Cause Reasons
Clarification: Budgeting Social Security Benefits Using SOLQI
Change: New Methods for NA and CA Overpayment Collection
Change: 2024 SSA Cost-of-Living Adjustment (COLA)
Change: Special Keying Requirements – Hopi Tribal TANF
Change: Arizona Minimum Wage Increases for 2024
Clarification: Supplemental Unemployment Benefits
General Information: Arizona Minimum Wage for 2024 – Posters Available
2023
See any of the following links to a PDF copy of the CNAP Manual’s What’s Changed page from that date and what is contained on the PDF:
Clarification: Timely Recert Denial and Timely Denial Date
Clarification: CA New Application Timeframes
Reformat Update
Change: Egregious Customer Behavior PRAP Codes
Clarification: Duplicate Participation and ABAWD Verification
Clarification: Standard of Basic Needs
General Information: DCSS Office Relocation
Change: NA Work Requirement Exemption – Refugee
Reminder: The CA Job Program Exemption Code HC
Clarification: Anticipating Semi-Monthly Income Procedures
Change: OSI Potential Fraud Referral Requirements
Change: New ACTS Alert and OnBase Document Type
Change: Update to the Restaurant Meals Program (RMP) Eligibility
Clarification: Change Report Processing Time Frames
Reminder: Keying Absent Parent Screens
Reformat Update
General Information: Forms Update includes the following:
●Nutrition Assistance Able Bodied Adult Without Dependents (ABAWD) Time Limits (FAA-1530A) form (English)
●Nutrition Assistance Able Bodied Adult Without Dependents (ABAWD) Time Limits (FAA-1530A-S) form (Spanish)
●Absentee Calendar for 2024 (FAA-1293A) form
●Earned Income Worksheet 2024 (FAA-1269B) form
Change: TANF Benefit Amount Increase
Clarification: Ineligibility Determination
Clarification: Authentication Definition
Change: ACTS Alert Procedures
General Information: Translation Contact Information
General Information: Maricopa 2 Region Office
General Information: Forms Update includes the following:
●Grant Diversion FAA Worker Approval Checklist (FAA-1580A)
NOTE This form replaced the PSE GD Approval Checklist (FAA-1580A)
●Grant Diversion Supervisor’s Approval Checklist (FAA-1411A)
●Overpayment Pre-Hearing Summary/Discussion (FAA-1702A) form (English)
●Overpayment Pre-Hearing Summary/Discussion (FAA-1702A-S) form (Spanish)
●NA ABAWD and Work Registration and SNAP CAN Referral Script (FAA-1786A) (English)
●NA ABAWD and Work Registration and SNAP CAN Referral Script (FAA-1786A-S) (Spanish)
Change: Address Confidentiality Program (ACP) Site Code Change
Change: Elderly Simplified Application Project (ESAP) Changes
Clarification: Returned Mail ACTS Alert
Reminder: CNAP+ Manual Desktop Icon
Reminder: CA Jobs Program Preliminary Orientation (JPPO)
General Information: Daylight Saving Time (DST) has Ended
Change: Hopi Tribal TANF CA Federal Poverty Level Increase
Clarification: Keying a Mononym, or Single Word Name
Clarification: ABAWD Work Requirements
General Information: 365C Office Move
General Information: Replacement Issuance of Stolen Benefits
Change: Electronic Benefit Theft Replacement
Clarification: Tribal Authority to Release Information
Clarification: Replacement Issuance of Used NA Benefits
Clarification: Overpayment Claim/Redetermine Benefits ACTS Alert
Reformat Update
Change: Site Code 774C
Change: Mandatory Posters Have Changed
General Information: Forms Update includes the following:
●Replacement of Nutrition Assistance Benefits – Food Destroyed in a Disaster/Misfortune (FAA-1842A) form (English)
●Replacement of Nutrition Assistance Benefits – Food Destroyed in a Disaster/Misfortune (FAA-1842A-S) form (Spanish)
●Nutrition Assistance Able Bodied Adult Without Dependents (ABAWD) Time Limits (FAA-1530A) form (English)
●Nutrition Assistance Able Bodied Adult Without Dependents (ABAWD) Time Limits (FAA-1530A-S) form (Spanish)
●Electronic Benefit Theft Replacement Request Form (FAA-1847A) (English)
●Electronic Benefit Theft Replacement Request Form (FAA-1847A-S) (Spanish)
●Merchant Restaurant Meals Program (FAA-1549A) (English)
●Your Rights and Responsibilities (FAA-1573A) form (English)
●Your Rights and Responsibilities (FAA-1573A-S) form (Spanish)
●Nutrition Assistance Transitional Benefits Assistance (TBA) (FAA-1219A) poster (English)
●Nutrition Assistance Transitional Benefits Assistance (TBA) (FAA-1219A-S) poster (Spanish)
●Elderly Simplified Application Project (ESAP) (FAA-1824A) poster (English)
●Elderly Simplified Application Project (ESAP) (FAA-1824A-S) poster (Spanish)
●Nutrition Assistance (NA) Medical Expense Deduction (FAA-1818B) poster (English)
●Nutrition Assistance (NA) Medical Expense Deduction (FAA-1818B-S) poster (Spanish)
●Lottery and Gambling (FAA-1727A) poster (English)
●Lottery and Gambling (FAA-1727A-S) poster (Spanish)
Change: Adult Student Eligibility for NA
Clarification: Filing an Appeal
Clarification: NA Compliance After Closure for MAC
Clarification: Grant Diversion
Clarification: Residents of Institutions for NA
Reminder: Domestic Violence Awareness Month
Change: Semi-Monthly Income Budgeting Process
Change: Leave and Severance Pay
Change: Changes to ABAWD Policy
Clarification: SSA Benefits
Reminder: ABAWD Time Limit Notices
Reminder: ABAWD FAQs
Reminder: NA Work Requirements Script
Reminder: Potential Federal Government Shutdown
Reformat Update
General Information: Forms Update includes the following:
●NA ABAWD and Work Registration and SNAP CAN Referral Script (FAA-1786A) (English)
●NA ABAWD and Work Registration and SNAP CAN Referral Script (FAA-1786A-S) (Spanish)
●Overpayment Pre-Hearing Summary/Discussion (FAA-1702A) form
●Don’t Take a Chance…Report a Change! (FAA-1760A) poster (English)
●Don’t Take a Chance…Report a Change! (FAA-1760A-S) poster (Spanish)
●Assistance Programs, What You Need to Know (FAA-0001C) (English)
●Assistance Programs, What You Need to Know (FAA-0001C-S) (Spanish)
Reminder: FFY 2024 COLA Updates
Change: FFY 2024 COLA Updates
Clarification: NA Relationship and Living Arrangements
Clarification: Food Distribution Program on Indian Reservation
Clarification: Authentication Requirements
Reminder: Appeal Request Information
General Information: Upcoming changes for ABAWD
●09/11/2023
No changes were made.
Reminder: Arizona Simplified Nutrition Assistance Program (AZSNAP)
Reminder: ESAP Renewal Interview Procedures
Change: Site Code 466C
Change: Fiscal Responsibility Act of 2023
Clarification: Mid Approval Contact (MAC) Unity Form
Clarification: NA Work Requirement Notice Procedures
General Information: Forms Update includes the following:
●Potential Overpayment (OP) Referral (FAA-0526A) form
●Report of CA/NA Overpayment (FAA-0529A) form
●Tribal/FAA Turn Around Document (TAD) (FAA-1125A) form
●Verification of Out-of-State Benefits (FAA-1475A) form
Change: Changes to TANF Jobs Program Contractor
General Information: FFY 2024 SNAP COLA
Clarification: NA Expenses
Reminder: Grant Diversion (GD)
General Information: Retailers Added to Online EBT Purchasing
General Information: Posters Are On The Way
General Information: Forms Update includes the following:
●Report of CA/NA Overpayment (FAA-0529A)
●Spread the Word (FAA-1055A) poster (English)
●Spread the Word (FAA-1055A-S) poster (Spanish)
●Keep Your Benefits Safe (FAA-1840A) poster (English)
●Keep Your Benefits Safe (FAA-1840A-S) poster (Spanish)
●How Do I File a Complaint (FAA-1775A) poster (English/Spanish)
Change: Collection of Overpayments Disclosure
Clarification: Elderly Simplified Application Project
Clarification: LIBL and STBL Hardship Extension Limits
General Information: Forms Update includes the following:
●Treatment Center Monthly Roster (FAA-620C) form
●Supplemental Pages for the Treatment Center Monthly Roster (FAA-0620D) form
Change: DCSS Good Cause Claim Routing Process
Change: Documents Not Included in the Appeals Packet
Clarification: CA Supportive Services
Reminder: Elderly Simplified Application Project (ESAP)
Clarification: Living Arrangements Verification
General Information: Forms Update includes the following:
●Verification of Out-of-State Benefits (FAA-1475A) form
●Keep Your Nutrition and Cash Assistance Benefits Safe (FAA-1823A) flyer (English/Spanish)
●EBT Card and Fraud Prevention (FAA-1819A) flyer (English)
●EBT Card and Fraud Prevention (FAA-1819A-S) flyer (Spanish)
Clarification: Address Change – Moved Out of State
General Information: Forms Update includes the following:
●Standard Medical Deduction (SMD) Worksheet (FAA-1813A)
Change: Standard Medical Deduction
Clarification: Purchase and Prepare Separate Verification
Clarification: Authentication Requirements
Clarification: 712C Caseload CARC Procedures
General Information: Forms Update includes the following:
●Electronic Benefit Theft Replacement Request (FAA-1847A) form (English)
●Electronic Benefit Theft Replacement Request (FAA-1847A-S) form (Spanish)
Change: SSNs, Jobs Referrals, and COAs for Cuban or Haitian Entrants
Clarification: Rolling Past the Current System Month
Clarification: Mid Approval Contact (MAC) Document Types
Clarification: Simplified Reporting and ABAWD
Change: Replacement of NA or CA Stolen Benefits
General Information: FAA Site Code 457C
General Information: Forms Update includes the following:
●Authority to Release Student Information (FAA-0060A) form
●Merchant Restaurant Meals Program (FAA-1549A) form
Change: EBT Online Purchases
Reminder: CNAP+ Manual Desktop Icon
General Information: FAA Site Code 365C
Change: Homeless Budgetary Units
General Information: Maricopa 3 Region
Change: Rolling Benefits Past the Current System Month
Clarification: Adequate Notice for the MAC Process
Clarification: CA Jobs Referrals Issue - Additional Directions
Reminder: Temporary Student Exemption Approved Verification
General Information: Forms Update includes the following:
●Treatment Center Change Report (FAA-0620A) form
●Drug/Alcohol Treatment Center Training Acknowledgment (FAA-1799A) form
Change: Participant Statement Usage
Clarification: EE ACTS Alert
Clarification: Ten-calendar Day Information Request Action
Reminder: Ending the Temporary NA Student Exemption
Change: Completing the JPPO
Clarification: Procedures for Disqualified Participants
Clarification: CA Benefits in Another State
General Information: Navajo Chapter House
General Information: Forms Update includes the following:
●Unwed Minor Parent Abuse/Neglect Claim (FAA-0259A) form (English)
●Unwed Minor Parent Abuse/Neglect Claim (FAA-0259A-S) form (Spanish)
●Tribal/FAA - Turn Around Document (TAD) (FAA-1125A) form
Change: PY Tribal TANF No Longer Determined by FAA
Reminder: SNAP CAN Referral Reminder
General Information: CMDP is now DCS CHP
General Information: Federal Tax Information Crossmatch Report
Change: NA Renewal Compliance Update
Clarification: Self-Employment Verification
Clarification: Lottery or Gambling Winnings
Clarification: Non-Relative and Landlord Statements
Clarification: CNAP Manual Search Results and Navigation
General Information: Forms Update includes the following:
●Authority to Release Student Information (FAA-0060A) form
●Student Flyer (FAA-1815A) (English)
●Student Flyer (FAA-1815A-S) (Spanish)
Change: Adult Student Eligibility for NA
Change: Sanction Notices - Jobs Program Noncompliance
Change: NA Denial/Closure for Excessive Income
Change: Child Turning 18 ACTS Alerts for NA and CA
Change: NOAA for Work Requirement Disqualifications
Change: Updated PST Lists for Institutions
Clarification: CA Approval Periods
Clarification: Voter Registration - Required Questions
General Information: SRP - MIC Tribal TANF Change
Reformat Update
Clarification: Conducting the Interview JPPO Compliance
Clarification: LLC Partnership Income Verification
Clarification: Dependent Child Self-Employment Income
General Information: Forms Update includes the following:
●AZSNAP Application (FAA-1740A) (English)
●AZSNAP Application (FAA-1740A-S) (Spanish)
Change: Notices for the Illegal Drug Use Statement
General Information: DCSS Office Relocation
Change: Releasing Confidential Information
Reformat Update
Change: CA Jobs Referrals Issue
Clarification: Verification of Living Arrangements
General Information: AZTECS Notices Are Getting a New Look!
Change: Verifying Reported Changes
Change: Closure Procedure for Continued Benefits While Pending an Appeal
Change: Employment Authorization Update for Certain Parolees
Change: TPEP Referral Process for Refugee Budgetary Units
Change: Viewing Notices in OnBase (Amended)
General Information: Daylight Saving Time (DST) Begins
Change: Good Cause for Domestic Violence Considerations
Clarification: ACTS Alerts
Clarification: CARC Procedures
Reformat Update
Change: Interest Payments
Change: Pascua Yaqui Sanction Notices
Change: Child Care Stabilization Grant
Reminder: Quality Control (QC) District X – PST
General Information: Contracted Third-Party Non-Merit Staff Functions
Change: Setting a Freeform ACTS Alert When UI is Ending
Change: Updated List of Posters in the CNAP Manual
Change: NA – Ineligible (F210) Notice
Clarification: SNAP CAN Replaces E&T
Reminder: AZSNAP Application Notices - What to Do
Reminder: CA Jobs Program Preliminary Orientation (JPPO)
Reformat Update
Change: Transferring Applications to the FAA Refugee Offices
Change: Region Alignment
General Information: The Communications Library and FAA Directory Have Moved
General Information: Posters are on the Way
General Information: Forms Update includes the following:
●And Justice for All (AD-475-B) (English/Spanish)
●Title VI/ADA Non Discrimination Notice to the Public (OEO-1009A) (English/Spanish)
●Equal Opportunity is the Law (EEOC-P/E-1) poster (English)
●Equal Opportunity is the Law (EEOC-P/E-1 SPA) poster (Spanish)
●Keep Your Benefits Safe (FAA-1840A) poster (English)
●Keep Your Benefits Safe (FAA-1840A-S) poster (Spanish)
Change: Voter Preference Question Routing Procedure Change
Change: FAA Special Assistance Worker (SAW) Unit
Clarification: Unemployment Insurance (UI) Referrals
Reminder: APU Contact Information
Change: CA Approval Periods
Change: Viewing Notices in OnBase
Change: Change to the EBCM Screen
Change: AFPD for CA TPEP
Change: Voter Registration Collection and Processing Forms
Change: Restored Benefits for Cases Missed by Mass Change Events
General Information: CNAP+ Manual Desktop Icon
Change: TPEP Extension ACTS Alerts
Change: Sign Language Interpreters
Change: Change to Request for Information (RFI) for CA and NA programs
Clarification: Dependent Care Expense
Reminder: Change to the EBCM Screen
General Information: Forms Update includes the following:
●Application for Benefits (FAA-0001A) form (English)
●Application for Benefits (FAA-0001A-S) form (Spanish)
●Restaurant Meals Program (FAA-1549A) packet
Change: 2023 SSA Cost-of-Living Adjustment (COLA)
Change: The USDA Nondiscrimination Statement has been Revised
Change: A1 Payment Standard Verification
Clarification: Clarification Added to the Deferral Ended ACTS Alert
General: Forms Update includes the following:
●Earned Income Worksheet for 2023 (FAA-1269B) form
2022
See any of the following links to a PDF copy of the What’s Changed page from that date and what is contained on the PDF:
Change: NONLEAD ADD BACK IN ACTS Alert
Change: Keying the Deceased PI
Change: DCSS Cooperation Exemptions
Change: Public Review of the CNAP Manual
Clarification: SNAP CAN Screening and Referral for a Change Report
Reminder: Policy Support Team (PST) Institution List
Reformat Update
General Information: Posters Are on the Way
General Information: Forms Update includes the following:
●Assistance Programs, What You Need to Know (FAA-0001C-S) brochure (Spanish)
●Restaurant Owner’s Needed (FAA-1548A) flyer
Change: State Minimum Wage Increase for 2023
Change: Release of Confidential Case Information
Reminder: ABAWD Time Limit
Reminder: Key the Disability Indicator on SSDO
General Information: Forms Update includes the following:
●Change Report (FAA-0412A) (English) form
●Change Report (FAA-0412A-S) form (Spanish)
●Verification of Living Arrangements/Residential Address of Living Arrangements/Residential Address (FAA-0065A-S) (Spanish)
●Information Request and Pending Information Agreement (FAA-0077A-S) (Spanish)
●Nutrition Assistance (NA) Mid Approval Contact Form (FAA-1108A-S) (Spanish)
●Rights and Responsibilities (FAA-1573A-S) form (Spanish)
●Absentee Calendar (Amended FAA-1293A) form
Change: Converting TPEP to CA
Change: LIBL/STBL Exempt Months
Reminder: TPEP Benefit Time Limits
Reminder: Posters are on the Way (Amended)
General Information: Forms Update includes the following:
●Application for Benefits (FAA-0001A) form (English)
●Application for Benefits (FAA-0001A-S) form (Spanish)
●Change Report (FAA-0412A) (English) form
●Change Report (FAA-0412A-S) form (Spanish)
●Verification of Living Arrangements/Residential Address (FAA-0065A) form (English)
●Information Request and Pending Information Agreement (FAA-0077A) form (English)
●Nutrition Assistance (NA) Mid Approval Contact Form (FAA-1108A) (English)
●Rights and Responsibilities (FAA-1573A) form (English)
●Absentee Calendar 2023 (FAA-1269B) form
●Assistance Programs What You Need to Know (FAA-0001C) brochure (English)
Change: Change to the Application Requirements
Change: Proration of Benefits to the Third Month
General Information: F200 and F210 Denial Closure Notices
General Information: Forms Update includes the following:
●Participant Statement Verification Worksheet (FAA-1111A) form (English)
●Participant Statement Verification Worksheet (FAA-1111A-S) form (Spanish)
●Elderly Simplified Application Project (ESAP) Application (FAA-1821A) form (English)
●Elderly Simplified Application Project (ESAP) Application (FAA-1821A-S) form (Spanish)
●Lottery and Gambling (FAA-1727A) Poster (English)
●Lottery and Gambling (FAA-1727A-S) Poster (Spanish)
Change: Simplified Reporting
Change: Standard Utility Allowance
Change: Afghan Humanitarian Parolees
Change: Noncitizens Sponsored by Groups or Organizations
Change: Removing the DCSS Requirement (A000) Notice
General Information: Posters Are on the Way
Change: Keying INDA
Reminder: Employment and Training State Plan Changes for FFY 2023
Reminder: November MAC Notice Delay
General Information: Daylight Saving Time (DST) has Ended
General Information: Forms Update includes the following:
●Authority to Release Student Information (FAA-0060A) form
●Merchant Restaurant Meals Program (FAA-1549A) packet
Change: Third Party Payroll Verification Sources
Change: EBT Online Purchasing
Reformat Update
Change: The Use of Elderly Simplified Application Project (ESAP) Applications
General Information: Disaster Unemployment Assistance (DUA)
General Information: Forms Update includes the following:
●AZSNAP Application (FAA-1740A) form (English)
●AZSNAP Application (FAA-1740A-S) form (Spanish)
●Information Request and Pending Information Agreement (FAA-0077A) form (English)
●Information Request and Pending Information Agreement (FAA-0077A-S) form (Spanish)
●Elderly Simplified Application Project (ESAP) Application (FAA-1821A) form (English)
●Elderly Simplified Application Project (ESAP) Application (FAA-1821A-S) form (Spanish)
●Provider Determination (FAA-1828A) form
●Assistance Programs, What You Need to Know (FAA-0001C) brochure (English)
●Assistance Programs, What You Need to Know (FAA-0001C-S) brochure (Spanish)
Change: TPEP Policy and Jobs Work Requirements
Reminder: Appeals Processing Unit (APU)
Reminder: CA Jobs Codes for Ukrainian Humanitarian Parolees
Reminder: Domestic Violence Awareness Month
General Information: Forms Update includes the following:
●Nutrition Assistance (NA) Mid Approval Contact Form (FAA-1108A) (English)
●Nutrition Assistance (NA) Mid Approval Contact Form (FAA-1108A-S) (Spanish)
●Change Report (FAA-0412A) form (English)
●Change Report (FAA-0412A-S) form (Spanish)
●Rights and Responsibilities (FAA-1573A) (English)
●Rights and Responsibilities (FAA-1573A-S) (Spanish)
●Nutrition Assistance (NA) Mid Approval Contact (FAA-1108A) form (English)
●Nutrition Assistance (NA) Mid Approval Contact (FAA-1108A-S) form (Spanish)
Change: Mid Approval Contact (MAC) Changes
Change: Cost-of-Living Adjustments (COLA)
Change: Keying the Appropriate Relationship Code on SEPA
Change: Proration of First Month's Benefits
Reminder: CNAP Manual Reformat Survey
General Information: Child Tax Credit Payments
General Information: Arizona Voter Registration Form (DES-1232A) Update
General Information: Forms Update includes the following:
●Arizona Voter Registration Form (DES-1232A)
Change: Date of Birth
Change: IPV Disqualification Notices
Change: Release of Confidential Information
Change: Discontinuance of AFTS and Case Action Report (OSI 002) Form
Change: Compliance with NA Renewal After the Approval Period Ends
Reformat Update
General Information: Forms Update includes the following:
●Authorized Representative Request (FAA-1493A) form (English)
●Authorized Representative Request (FAA-1493A-S) form (Spanish)
●Request for Policy Clarification / Field Inquiry (FAA-1512A) form
Change: Interest, Dividends, and Royalties as Unearned Income
Change: Eligibility Factors Table
Reminder: Eligibility for the National School Lunch Program (NSLP)
Change: New Tribal TANF Denial/Closure Reason Code
Reminder: Replacement of Benefits - Food Destroyed in a Disaster
Change: FBCP Claim of Sexual Assault or Incest
Change: Death of a Participant
General Information: FFY 2023 SNAP COLA
General Information: DCSS Office Relocation
Change: NA Expedited Services Interview Time Frame
Clarification: Removal of NA Drug Disqualification On PRAP
Reminder: INDA Keying Reminder
Reminder: COA Code for Ukrainian Refugees
General Information: Closure of FAA Site 326C (Eagar)
General Information: Indexing Authorized Representative Request Forms in OnBase
Change: PARIS Interstate Match Overpayment Referrals
Reminder: Removal of NA Drug Disqualification On PRAP
Reminder: UI Benefit Increase
Reminder: Requesting Documented Verification
General Information: Posters Are On the Way
General Information: Forms Update includes the following:
●Cash Assistance Drug Conviction Sanction Agreement (FAA-1570A) form (English)
●Cash Assistance Drug Conviction Sanction Agreement (FAA-1570A-S) form (Spanish)
●Don’t Take a Chance…Report a Change (FAA-1760A) poster (English)
●Don’t Take a Chance…Report a Change (FAA-1760A-S) poster (Spanish)
●How Can I Complete an Interview? (FAA-1643A) poster (English)
●How Can I Complete an Interview? (FAA-1543A-S) poster (Spanish)
Change: 36-Month NA Approval Periods
Reminder: Changes to Posters Required to be in the Lobby
Reminder: Elevating Policy Clarifications (PC), Field Inquiries (FI), and Suggestions
Reminder: Prior What’s Changed Pages
Reformat Update
Reminder: CA Jobs Program Preliminary Orientation (JPPO)
Reminder: Do Not Release TPEP Benefits
Change: Effective Date of an Identifiable Application
Reminder: Expiration of the Interview Waiver (Amended)
Reminder: Guidance Regarding Temporary Processing of NA and CA Cases (Amended)
Reminder: Replacement Issuance of Benefits – Pinal County Storm Damage
Reminder: Voice Signatures from ASL Interpreters Must be Accepted (Amended)
General Information: Pandemic Student (PS) Exemption Reason Code
General Information: RCA - PPP Payment Limit Increase
General Information: Quality Control (QC) District X – Exela
General Information: Posters Are on the Way
General Information: Forms Update includes the following:
●Appendix 6 Arizona Disaster Nutrition Assistance Program (DNAP) Forms and Desk Aids (FAA-1359A) packet
●ABAWD Participation and Referral Notice (FAA-1530A-S) (Spanish)
●Nutrition Assistance (NA) Work Registration (FAA-1786A) script (English)
●Nutrition Assistance (NA) Work Registration (FAA-1786A-S) script (Spanish)
●Absentee Calendar 2022 (FAA-1293A)
●Absentee Calendar 2021 (FAA-1293A)
●Nutrition Assistance Report Fraud Poster (FAA-1615A) (English)
●Nutrition Assistance Report Fraud Poster (FAA-1615A) (Spanish)
●Restaurant Owners Needed (FAA-1548A) flyer
●Spread the Word (FAA-1055A) Poster (English)
●Spread the Word (FAA-1055A) Poster (Spanish)
Change: Death of the PI – AZTECS Keying Procedures
Change: Child Care Stabilization Grant
Change: NA 12-Month or 24-Month Approval Period MAC Requirements
Reminder: CNAP Manual Navigation
Reminder: NA Renewal Required for 07-2022 – No Renewal Application Received
Reminder: Elderly Simplified Application Project Update
General Information: P-EBT Benefits Issuance
General Information: Forms Update includes the following:
●Pre-Hearing Conference Information (FAA-1654A) form (English)
●Pre-Hearing Conference Information (FAA-1654A-S) form (Spanish)
●This Notice is About Your Benefit with the Department of Economic Security and Your Appeal Request (FAA-1656A) form (English)
●This Notice is About Your Benefit with the Department of Economic Security and Your Appeal Request (FAA-1656A-S) form (Spanish)
●Appeal Information Needed (FAA-1657A) form (English)
●Appeal Information Needed (FAA-1657A-S) form (Spanish)
Reminder: NA Interview – Authorized Representative
General Information: Forms Update includes the following:
●EBT Emergency Benefits/Cancellation of Benefits (FAA-1003A) form
●Request for Nutrition Assistance Replacement/Supplement (FAA-1362A) form (English)
●Request for Nutrition Assistance Replacement/Supplement (FAA-1362A-S) form (Spanish)
●ABAWD Participation and Referral Notice (FAA-1530A) (English)
Change: Social Security Number (SSN) Verification
Change: Elderly Simplified Application Project (ESAP) Verification
Reminder: Waiver of the Interview Requirement
General Information: End of TANF PEAF Payments
Change: Elderly Simplified Application Project (ESAP)
Change: NA Expedite Clarification
Change: PARIS Interstate Match Report
Change: Updated Limited English Proficiency (LEP) Binder Definition
Reminder: Declaration of Emergency - Northern Arizona Pipeline Fire
Reminder: Expiration of the Telephonic Signature Waiver
Reformat Update
General Information: Posters are on the way
General Information: UI Benefit Increase
General Information: Expiration of the Interview Waiver
General Information: Forms Update includes the following:
●Verification of Living Arrangements/Residential Address (FAA-0065A) (English)
●Verification of Living Arrangements/Residential Address (FAA-0065A-S) (Spanish)
●Authorized Representative Removal (FAA-1494A) (English)
●Authorized Representative Removal (FAA-1494A-S) (Spanish)
●Elderly Simplified Application Project (ESAP) Application (FAA-1821A) (English)
●Elderly Simplified Application Project (ESAP) Application (FAA-1821A-S) (Spanish)
●EBT Card Safety and Fraud Prevention (FAA-1819A) (English)
●EBT Card Safety and Fraud Prevention (FAA-1819A-S) (Spanish)
●Elderly Simplified Application Project (ESAP) Poster (FAA-1824A) (English)
●Elderly Simplified Application Project (ESAP) Poster (FAA-1824A-S) (Spanish)
●Elderly Simplified Application Project (ESAP) Flyer (FAA-1825A) (English)
●Elderly Simplified Application Project (ESAP) Flyer (FAA-1825A-S) (Spanish)
●06/20/2022
No changes were made.
Change: Benefits for Ukrainian Refugees
General Information: Expiration of the Interview Waiver
Change: Hopi Tribal TANF Policy Changes
Reminder: UI Income for Cash Assistance (CA)
Change: Non-Traditional Residential Addresses
Change: Closure of FAA Office 116C
Change: Handling Visual Impairment Accommodation Requests
Reminder: ACTS Alerts
Reminder: CARC Instructions Amended
Reminder: NA Emergency Allotments Catch-up Job
General Information: OARC Contact Information Update
General Information: Posters are on the Way
General Information: Forms Update includes the following:
●Authorized Representative Request (FAA-1493A-S) form (Spanish)
●Authority to release Student Information (FAA-0060A) form
●Nutrition Assistance Frequently Asked Questions (FAA-0126A) Poster (English)
●This poster replaces the POF-126
●Nutrition Assistance Frequently Asked Questions (FAA-0126A-S) Poster (Spanish)
●This poster replaces the POF-126S
Change: Time Limit Changes for RRP Benefits
Change: National Directory of New Hires (NDNH) Report
Reminder: Case and Procedural Error Rate (CAPER)
General Information: Forms Update includes the following:
●Rights and Responsibilities (FAA-1573A) form (English)
●Rights and Responsibilities (FAA-1573A-S) form (Spanish)
●NA and CA Noncitizen Script (FAA-1710A) (English)
●NA and CA Noncitizen Script (FAA-1710A-S) (Spanish)
●Appeal Decision (FAA-1655A) form (English)
●Appeal of Appeal Decision (FAA-1655B) (English)
●This Notice is about Your Benefit with the Department of Economic Security and Your Appeal Request (FAA-1656A) form (English)
Change: Retail Grocery Stores Offering Online Purchasing
Change: Closure of FAA 757C (Mesa)
Reminder: CARC Instructions
Reminder: LIBL/STBL Hardship Extension Reason Codes
Reminder: Reinstatement of CA Requirements (Amended)
General Information: Forms Update includes the following:
●Application for Benefits (FAA-0001A) form (English)
●Application for Benefits (FAA-0001A-S) form (Spanish)
●Authorized representative Request (FAA-1493A) form (English)
●Nutrition Assistance (NA) Mid Approval Contact Form (FAA-1108A) (English)
●Nutrition Assistance (NA) Mid Approval Contact Form (FAA-1108A-S) (Spanish)
●Keep Your Nutrition and Cash Assistance Benefits Safe (FAA-1826A) EBT flyer
Change: Battered Noncitizen – Additional Information
Change: QC Compliance After NA Closure
General Information: Change to the EBT Flyer (FAA-1823A)
Change: Immigration Documents of Cuban or Haitian Entrants
Reminder: Limited English Proficiency (LEP)
Reminder: Excessive EBT Card Replacement
Reminder: Americans with Disabilities Act (ADA) Posters
Reminder: Reinstatement of CA Requirements (Amended)
Reminder: Participants Right to File an Appeal
Change: Retail Grocery Stores Offering Online Purchasing
Change: Homeless Living Arrangements Verification
Reminder: Nutrition Assistance Emergency Allotments End
General Information: Forms Update includes the following:
●Nutrition Assistance (NA) Authorized Representative Request (FAA-1826A) form (English)
●Nutrition Assistance (NA) Authorized Representative Request (FAA-1826A-S) form (Spanish)
Change: Nonqualified Noncitizen Script
Change: Tucson Minimum Wage Increase 04/01/2022
Reformat Update
General Information: Forms Update includes the following:
●Request to Verify Eligibility of an Institution (FAA-1789A) form
Change: Death of a Participant Who is not the Primary Informant
Change: eDRS – Additional Verification Needed
Change: ACTS Alerts
Reminder: Extension to Supplemental NA Benefits
General Information: Forms Update includes the following:
●Change Report (FAA-0412A) form (English)
●Change Report (FAA-0412A-S) form (Spanish)
●Pascua Yaqui Referral Notice – YOEME Services (FAA-1335A) form
●Illegal Drug Statement (FAA-1415A-S) form (Spanish)
●Household Income Questionnaire (FAA-1009A) form
●Appointment for Pre-Hearing Conference – Tuberculosis Control (FAA-1486A) form
●Appointment for Pre-Hearing Conference – Tuberculosis Control (FAA-1486A-S) form
●Family Assistance Programs, What You Need to Know (PAF-001-A) pamphlet
●Replacement EBT Card Questionnaire (FAA-1578A) form
Change: The VA Website has been Added to the CNAP Manual
Change: EBT Online Purchases
Change: Using Participant Statement Verification for Expenses
Change: Keying Itemized Expenses
Reminder: Illegal Drug Use Statement Noncompliance
Reminder: Standard Medical Deduction Case Reviews
General Information: Restaurant Meals Program (RMP) and NA Approval Notices
General Information: EBT Card Skimming
Reformat Update
●03/21/2022
No changes were made.
Change: Homeless Living Arrangements
Change: Public Charge Information
Change: Resettlement Assistance for Afghan Refugees
Change: Consolidation of ACTS Alert Codes
Reminder: Changes to Service Delivery Areas
Reminder: Voluntary Quit and COVID-19 Good Cause Reasons
Reminder: Application Signature and Date
General Information: DCSS Office Relocation
General Information: Daylight Saving Time (DST) Begins
Change: Creation of an ACTS Alert Code for Certain EEI Scenarios
Change: Reassignment of Site Codes as Customer Care Centers
Change: FAA Site Code 525C Office Move
Reminder: Extension to Supplemental NA Benefits (Amended)
General Information: EBT Flyer (FAA-1823A)
General Information: Forms Update includes the following:
●Keeping Your Nutrition and Cash Assistance Benefits Safe (FAA-1823A) (English/Spanish)
Change: Death of the PI – Effecting Changes
Change: Afghan Arrivals Under the OAW Program
Reminder: Extension to Supplemental NA Benefits
Change: Contracted Third-Party Non-Merit Staff
Change: NA Categorical Eligibility – Participants Coded DE
Change: Replacement EBT Cards – Four or More
Change: PY Tribal TANF Plan for the FFY of 2021 – 2024
Change: Foster Care Payments
Change: DBME Employee Cases – Permitted Activities
Reminder: Keying the Correct Address in AZTECS and HEAplus
Change: New Q3 Code on PRAP for Failure to Comply with QC
Change: Hopi Service Delivery Area and Assigned FAA Office Site Codes
Change: Language Line Solutions - Personal Security Access Codes
General Information: Forms Update includes the following:
●AZSNAP Application (FAA-1740A) form (English)
●Tuberculosis Control Resource Determination (FAA-1822A) form
●Arizona WIC Outreach State Flyer (WIC) (English)
●Arizona WIC Outreach State Flyer (WIC) (Spanish)
●Assistance Programs What You Need to Know (FAA-0001C) brochure (English)
●Assistance Programs What You Need to Know (FAA-0001C-S) Brochure (Spanish)
●WIC (FAA-1407A) Pamphlet (English)
●WIC (FAA-1407A-S) Pamphlet (Spanish)
●Assistance Programs What You Need to Know (PAF-001B) (English)
●Assistance Programs What You Need to Know (PAF-001B-S) (Spanish)
Change: The SNAP CAN Program
Change: PY YOEME Services Compliance Office Email Address
Reminder: ICE Referral E-form
Reminder: Extension to Supplemental NA Benefits
General Information: UI Overpayment Claims Notification
Reminder: Emergency Rental and Utility Assistance Program
General Information: Community Assistance Programs Outside DES
Change: Case Transfer on CARC with Pending ACTS Alerts
Reminder: CA Jobs Exemption Code for Cuban/Haitian Participants
General Information: Low Income Household Water Assistance Program
General Information: Forms Update includes the following:
●Don’t Take a Chance…Report a Change! (FAA-1760A) poster
●Don’t Take a Chance…Report a Change! (FAA-1760A-S) poster
●Don’t Take a Chance…Report a Change! (FAA-1759A-S) flyer
●Employee Benefits Unit (EBU) (FAA-1820A) flyer
●Agreement to Establish Lien (FAA-1712A) form
Change: Keying the WERE screen for ABAWD Work Requirements
Change: New Contact Information for AZSNAP
Reminder: Listing All Household Members on the Application
Reminder: PST Institution List
Reminder: Processing NA Expedite Applications During the Interview Waiver Period
General Information: New Change Reporting Posters Are Coming Your Way
Change: Battered Noncitizen Policy
Change: NA Waiver of Overpayment
Reminder: Extension to Supplemental NA Benefits
General Information: Forms Update includes the following:
●Change Report (FAA-0412A) form (English)
●Change Report (FAA-0412A-S) form (Spanish)
●Authorized Representative Request (FAA-1493A-S) form (Spanish)
●Nutrition Assistance Budget Worksheet (FAA-1077A) (English)
●Earned Income Worksheet 2022 (FAA-1269B) form
●Absent Calendar 2022 (FAA-1293A) form
●Time Saving Tips (FAA-1513A) flyer (English)
●Time Saving Tips (FAA-1513A-S) flyer (Spanish)
●Don’t Take a Chance…Report a Change! (FAA-1759A) flyer (English)
●Arizona State Minimum Wage 2022 (AZ Minimum Wage Eng)
●Arizona State Minimum Wage 2022 (AZ Minimum Wage Spa)
2021
See any of the following links to a PDF copy of the What’s Changed page from that date and what is contained on the PDF:
Change: Able Bodied Adult Without Dependents (ABAWD) Policy
Change: SRP-MIC LEARN and Site Code 196C
Change: Third-Party Payroll Verification Sources
Reminder: Employee Benefits Unit (EBU)
Reminder: Interview and Telephonic Signature Waivers
Reformat Update
Change: Budgeting ABLE Savings Account Payments
Change: Replacement EBT Cards - Four or More
Reminder: Cell Phone Carrier Verification
Reminder: Refugee Participant’s Application
Reminder: Absent Parent Screens and DCSS Cooperation
General Information: PARIS Interstate Match Report
General Information: Arizona Minimum Wage for 2022 - Posters Coming
Change: DEFERRAL ENDED ACTS Alert
Change: Cuban and Haitian Parolees
Change: MAC Participant Complies Within 30 days of NA Closure
Reminder: Pascua Yaqui Tribal TANF Interview Waiver
Change: Voter Registration Policy Updates
General Information: Returned Mail
Change: PC and FI Research Before Elevating
Change: 2022 SSA Cost of Living Adjustment (COLA)
Reminder: Extension to Supplemental NA Benefits
General Information: Forms Update includes the following:
●Voter Preference Question (DES-1231A) form (English)
●Voter Preference Question (DES-1231A-S) form (Spanish)
●Binder Cover Sheet for Batch Report for Voter Preference Question (DES-1237A) form
●Authorized Representative Request (FAA-1493A) form (English)
Change: NA Authorized Representative – Review Procedures
Reminder: Copying Cases Past the Current System Month
Reminder: Hopi and Pascua Yaqui YOEME Tribal TANF Interviews
Reformat Update
Reminder: Afghan Humanitarian Parolees
Reminder: Ensuring the Application has a Signature
General Information: Eligibility Factors Table PDF Update
General Information: Daylight Saving Time (DST) has Ended
Reminder: Two Parent Employment Program Nonqualified
Change: Verification Notice Requirements Sent From AZTECS
Change: Multiple FAA Office Changes
Reminder: Two Parent Employment Program Nonqualified Noncitizens
Reminder: Extension to Supplemental NA Benefits
General Information: Notice Update includes the following:
●Information Needed – NA (F011)
●NA Approval – No Pay (F102)
●AZSNAP Approval (F103)
●NA – Household Members (F104)
●Approve Elig Month Deny Inelig Month (F124)
Change: Nondiscrimination Policy Change
Reminder: Back to Work Education Incentives
Reminder: CARC Instructions
Reminder: NA Special Class of Fleeing Felons
General Information: Increase to the Quality Control Error Threshold
General Information: Hopi and Pascua Yaqui Tribal TANF Program Referrals
General Information: Forms Update includes the following:
●Information Request and Pending Agreement (FAA-0077A) form (English)
●Information Request and Pending Agreement (FAA-0077A-S) form (Spanish)
●AZSNAP Application (FAA-1740A) form (English)
●AZSNAP Application (FAA-1740A-S) form (Spanish)
●Redetermination (FAA-1792A) form (English)
●Redetermination (FAA-1792A-S) form (Spanish)
●10/18/2021
No changes were made.
Change: Cryptocurrency Income and Resources
Change: AZSNAP Allotment Increase
Reminder: DBME Specific Voter Registration Policy
Reminder: Waiver of the Interview Requirement (Amended)
Reminder: Extension to Supplemental NA Benefits (Amended)
Change: Arizona Employment and Training Program Changes for Fiscal Year 2022
Change: Lottery or Gambling Winnings Amount
Reminder: Batch Report for Voter Preference Question (DES-1230A) Form
General Information: Email for Appeal-Related Documents
General Information: FNS Q&A for October SNAP (NA) Benefit Changes
General Information: TANF Pandemic Emergency Assistance Funds (PEAF) Payments
General Information: New Posters Are Coming Your Way
General Information: Forms Update includes the following:
●Application Signature Pages (FAA-1724A) (English)
●Application Signature Pages (FAA-1724A-S) (Spanish)
●Rights and Responsibilities (FAA-1573A) form (English)
●Rights and Responsibilities (FAA-1573A-S) form (Spanish)
●Appeal Information Needed (FAA-1657A) form (English)
●Appeal Information Needed (FAA-1657A) form (Spanish)
●Batch Report for Voter Preference Question (DES-1230A) form
●Nutrition Assistance (NA) Medical Expense Deduction (FAA-1818A) Flyer (English)
●Nutrition Assistance (NA) Medical Expense Deduction (FAA-1818A-S) Flyer (Spanish)
●Nutrition Assistance (NA) Medical Expense Deduction (FAA-1818A) Poster (English)
●Nutrition Assistance (NA) Medical Expense Deduction (FAA-1818A-S) Poster (Spanish)
Change: ACTS Alert ADDR Change – X006
Change: Inform Participants of General Delivery Service
General Information: Salt River Pima-Maricopa Indian Community TANF Program
General Information: Pandemic Funding under the Chafee Foster Care Program
General Information: Forms Update includes the following:
●Hopi Tribal TANF Referral Notice (FAA-1459A) form
●Information Needed for Tuberculosis Control (FAA-1479A) form (English)
●Information Needed for Tuberculosis Control (FAA-1479A-S) form (Spanish)
●Income Limits and Allotment Amounts (DNAP) (FAA-1368A) form
●Appendix 6 Arizona DNAP packet (FAA-1359A)
●Foster Care Aged Out Referral (FAA-1097A) form
●Foster Care Aged Out Tribal Referral (FAA-1097B) form
●Standard Medical Deduction Worksheet (FAA-1813A) form (English)
●Standard Medical Deduction Worksheet (FAA-1813A-S) form (Spanish)
●National Voter Registration Act Voter Preference Question (DES-1231A) form (English)
●Lottery and Gambling Poster (FAA-1727A) (English)
●Lottery and Gambling Poster (FAA-1727A-S) (Spanish)
●NVRA Offer of Voter Registration (FAA-1699A) (English)
●NVRA Offer of Voter Registration (FAA-1699A-S) (Spanish)
Change: New Standard Medical Deduction (SMD) of $160
Reminder: Afghan Special Immigrants’ Program Eligibility
Change: Appeal Hearing Requests
Reminder: Extension to Supplemental NA Benefits
General Information: Forms Update includes the following:
●AZ Voter Registration Application (DES-1232A) form (English/Spanish)
●Register to Vote Here (FAA-1810A) poster (English/Spanish)
●Register to Vote Here (FAA-1810B) poster (English/Spanish/Navajo)
●Register to Vote Here (FAA-1810C) poster (English/Spanish /Apache)
●AZ Voter Registration Application (FAA-1811A) form (English)
●AZ Voter Registration Application (FAA-1811A-S) form (Spanish)
Change: Lottery or Gambling Winnings
Change: Federal Fiscal Year 2022 SNAP Cost-of-Living Adjustment
Reminder: Recorded Telephonic Signature
Reminder: End of PUA and PEUC UI Benefits
General Information: Forms Update includes the following:
●AZ Voter Registration Application (FAA-1811A) form (English)
●AZ Voter Registration Application (FAA-1811A-S) form (Spanish)
Reformat Update
Change: Verifying Foster Care and Adoption Subsidy Payments
Reminder: NA Compliance After Closure and NA Compliance in the Second 30 Days (Amended)
Reminder: NA Compliance After Closure and NA Compliance in the Second 30 Days
General Information: CNAP Manual Reformat
General Information: Forms Update includes the following:
●Rights and Responsibilities (FAA-1573A) form (English)
●Rights and Responsibilities (FAA-1573A-S) form (Spanish)
Change: The CNAP Reflects Name Changes and Restructuring of Many FAA Locations
Reminder: Budgeting Interest Income
Reminder: Emergency Allotment $95 Minimum Clarification
Reminder: Extension to Supplemental NA Benefits
Change: Reporting Lottery or Gambling Winnings
Reminder: MAC In-Person or Phone Contact
Reminder: Arizona Back to Work Program
General Information: CFPB Rental Assistance Resources
General Information: Sending Documents to the Policy Support Team
General Information: Forms Update includes the following:
●Electronic Benefit Cap Determination (FAA-1583A) form
Change: NA Expedite Postponed Verification – Closure
Reminder: Elevating Institutions to PST
Reminder: Requesting Issuance of Emergency Benefits
Reminder: Child Tax Credit Payments
Reminder: NA Timely Denial Requirements
General Information: Forms Update includes the following:
●Request to Verify Eligibility of an Institution (FAA-1789A) form
●Verbal Request to Voluntarily Withdraw from an Appeal (FAA-1693A) form (English)
●Verbal Request to Voluntarily Withdraw from an Appeal (FAA-1693A-S) form (Spanish)
●Redetermination (FAA-1792A) form (English)
●Redetermination (FAA-1792A-S) form (Spanish)
●AZSNAP Application (FAA-1740A) form (English)
●AZSNAP Application (FAA-1740A-S) form (Spanish)
●Nutrition Assistance (NA) Work Registration (FAA-1786A) script (English)
●Nutrition Assistance (NA) Work Registration (FAA-1786A-S) script (Spanish)
●Electronic Benefit Cap Determination (FAA-1583A) form
Change: Refugee Cash Assistance (RCA)
Change: The NA Work Registration Script has been Revised
Change: The Utility Assistance Program
Change: Designating an Authorized Representative for AZSNAP
Change: NA Unemployment Insurance Comparable Disqualification
Reminder: MAC Requirements Reminder
Reminder: Extension to Supplemental NA Benefits
Change: Adding FAA DOTS Locations to the CNAP Manual
Reminder: Replacement Issuance of NA Benefits
Change: Spanish Notice Translations
Reminder: The NA and CA Renewal Month
Reminder: Expungement Time Frame Reminder
Change: Hopi Family Assistance Program Tribal TANF Office Reopening
Change: Translation Requirements of Hard Copy Documents
General Information: Forms Update includes the following:
●Verbal Hearing Request (FAA-0098B) form (ENG)
●Illegal Drag Use Statement (FAA-1415A) form (ENG)
●Tuberculosis Control – Agency Action Up-Held (FAA-1487A-S) form (SPAN)
●This Notice is About Your Appeal and Information Needed (FAA-1657A-S) form (SPAN)
●Equipment Check In & Check Out Form (FAA-1800A)
●Earned Income Worksheet 2027 -Training (FAA-1303A-2027) form (ENG)
●Tuberculosis Control Approval of Benefits (FAA-1480A) form (ENG)
●Tuberculosis Control Approval of Benefits (FAA-1480A-S) form (SPAN)
●Did Not Complete Interview (TC) (FAA-1481A) form (ENG)
●Did Not Complete Interview (TC) (FAA-1481A-S) form (SPAN)
●Tuberculosis Control Additional Benefits (FAA-1483A) form (ENG)
●Tuberculosis Control Additional Benefits (FAA-1483A-S) form (SPAN)
●Tuberculosis Control Increase to Benefits (FAA-1484A) form (ENG)
●Tuberculosis Control Increase to Benefits (FAA-1484A-S) form (SPAN)
●Tuberculosis Control Decrease to Benefits (FAA-1484A) form (ENG)
●Tuberculosis Control Decrease to Benefits (FAA-1485A-S) form (SPAN)
●Tuberculosis Control Benefits Ending (FAA-1488A) form (ENG)
●Tuberculosis Control Benefits Ending (FAA-1488A-S) form (SPAN)
●FAA0155B Determining the Primary Wage Earner (PWE)
●FAA1523A Personal Responsibility Agreement
Change: Child Tax Credit and State Tax Refunds
Reminder: CARD ISSUE code on EBPM
Reminder: P-EBT Administrative Review
Change: Debit Cards, Prepaid Cards, and Electronic Pay Cards
Change: The NA Work Requirements Notice Has Been Automated
Reminder: When to Use Free Form ACTS Alerts
Reminder: End of FPUC and MEUC
Reminder: AZSNAP Supplements (Includes an Amendment)
Reminder: Extension to Supplemental NA Benefits
General Information: Forms Update includes the following:
●Nutrition Assistance (NA) Work Registration Script (FAA-1786A-S) form (Span)
●Request to Verify Eligibility of an Institution (FAA-1789A) form (Eng)
●Application Needed for Tuberculosis Control (FAA-1478A-S) form (Span)
●Information Needed for Tuberculosis Control Program (FAA-1479A-S) form (Span)
●Tuberculosis Control Denial/Closure (FAA-1482A-S) form (Span)
●Tuberculosis Control – Agency Action Upheld (FAA-1487A-S) form (Span)
●This Notice is about Your Appeal and Information Needed (FAA-1657A-S) form (Span)
Change: New Link to ICE OSI Referral E-form
Change: Cuban/Haitian Refugee Cash Assistance
Change: Returned Mail – Simplified Reporting
Reminder: UI Disqualification is Noncompliant with NA Work Requirements
Reminder: Reinstatement of the MAC Process
General Information: Forms Update includes the following:
●Verbal Request for a Voluntarily Withdrawal of an Appeal (FAA-1693A) form (Eng)
●Verbal Request for a Voluntarily Withdrawal of an Appeal (FAA-1693A) form (Span)
●Application Needed for Tuberculosis Control Program (FAA-1478A) form (Eng)
●Information Needed for Tuberculosis Control Cash Assistance Benefits (FAA-1479A) form (Eng)
●Tuberculosis Control Denial/Closure (FAA-1482A) form (Eng)
●Tuberculosis Control Agency Action Upheld (FAA-1487A) form (Eng)
●DNAP – Income Limits and Allotments (FAA-1368A) form (Eng)
●DNAP Packet (FAA-1359A) forms (Eng/Span)
●This Notice is About Your Appeal and Information Needed (FAA-1657A) form (Eng)
●Drug/Alcohol Treatment Center Training Acknowledgment (FAA-1799A) for (Eng)
Change: Expungement of Benefits
Change: DNAP Temporary 15% Increase to Allotments
Reminder: Entering Unknown Date of Birth
Reminder: New NA Student Exemptions
General Information: Notice Changes
Reminder: Extension to Supplemental NA Benefits (Amended)
General Information: The Emergency Broadband Benefit Program
Change: CA Drug Testing
Reminder: Extension to Supplemental NA Benefits
Change: DCS Fast Pass Applications
Change: Proof of NA/CA Eligibility
Change: Verbal Voluntary Withdrawals
Change: DCSS Cooperation Phone Number
Reminder: Hopi Tribal TANF Policy and Procedures
Reminder: P-EBT Cards
Reminder: Questions about School P-EBT
Reminder: New $95 Minimum to Supplemental NA Benefits
General Information: Clarification for Codes Used on the WORW Screen
Change: Over The Counter (OTC) EBT Card Issuance
Change: Disqualification of Certain Convicted Felons
Change: The American Sign Language Translation Services
Change: Budgeting a Telephone Expense
Change: NA Expedite Processing Time Frames
Reminder: Changing the INDA Date
Reminder: Mixed Earners Unemployment Compensation (MEUC)
Reminder: Finding P-EBT Cases in AZTECS
General Information: Clarification Provided On Keying The ADDR Screen
General Information: UI Fraud Indicator on HOSC
Important: Email Notification for Renewals
Change: The Mesa Processing Center Office Moved to Chandler
Change: FAA Reinstates the NA Work Requirement Disqualifications
Change: The NA Work Registration Script (FAA-1786A)
Change: The NA Work Requirements (F040) Notice
Reminder: Extension to Supplemental NA Benefits
Change: Reinstatement of the EBT Replacement Card Questionnaire (FAA-1578A) Form
General Information: How to Use Your Arizona EBT Card (FAA-1045A) Pamphlet
General Information: Forms Update includes the following:
●Food Distribution/Nutrition Assistance Program Participation (FAA-0559A) form
●Nutrition Assistance (NA) Work Registration Script (FAA-1786A)
●Nutrition Assistance (NA) Work Registration Script (FAA-1786A-S) (Spanish)
●Cash Programs Personal Responsibility Agreement (PRA) (FAA-1523A) form
●Cash Programs Personal Responsibility Agreement (PRA) (FAA-1523A-S) form
●Determination of Primary Wage Earner (PWE) (FAA-0155B) form
●Determination of Primary Wage Earner (PWE) (FAA-0155B-S) form
●Tribal/FAA – Turn Around Document (TAD) (FAA-1125A) form
●Client Educator’s Checklist (FAA-1782A) form
Change: Fax Cover Sheet (DES-1078A)
Reminder: Reinstatement of the NA/CA Renewal Process
Reminder: Extension of the Temporary 15% Increase to the Thrifty Food Plan and NA Minimum Allotment
Change: Federally Subsidized Housing for the Elderly
Change: Minors Receiving UI Income
Change: Salt River Pima-Maricopa Indian Community LEARN Contact Information
Reminder: List All Household Members on HEAplus Applications
Reminder: Extension of UI Benefits and Stimulus Payment
General Information: P-EBT Issuance has Started
Change: Pre-Hearing Conference Change
Reminder: Suspension of CA Work Requirements
Reminder: Contact Information for the DCSS Pre-Cooperation Process
General Information: Unity Forms are Now Available
General Information: Daylight Saving Time (DST) Begins
Change: Budgeting Emergency Rental Assistance Program Funds
Change: HEAplus PUA Verification
Change: New PST Institution List
Change: Completing the Food Distribution/NA Program Participation (FAA-0559A) Form
Reminder: Always Use the Cash and Nutrition Assistance Policy Manual
Reminder: Locked File Procedures
Reminder: PUA, PEUC, and FPUC Income
General Information: P-EBT is Returning
General Information: Forms Update includes the following:
●Determination of Primary Wage Earner (PWE) (FAA-0155B) form
Change: PRAP $$ Alert Code Outstanding Overpayment Verification
Change: Additional Railroad Retirement Board (RRB) Income
Reminder: Extension to Supplemental NA Benefits
General Information: Forms Update includes the following:
●Grant Diversion Screening Guide (FAA-1579A) form
●Hopi Tribal TANF Referral Notice (FAA-1459A) form
●Authorized Representative – Rights and Responsibilities (FAA-1492A-S) pamphlet (Spanish)
Change: Job Participants Training Related Expense (TRE) Reimbursement Payments
Change: Emergency Rental Assistance Program
Change: Grant Diversion Cases Must Be Reviewed the Next Business Day
Reminder: Definition of an Institution Clarified
General Information: Forms Update includes the following:
●Disaster Nutrition Program (FAA-1359) Packet
●Tribal FAA – Turn Around Document (TAD) (FAA-1125A) form
●Authorized Representative – Rights & Responsibilities (FAA-1492A) pamphlet (English)
Change: Temporary Census Income Due to Post-Enumeration Survey
Reminder: FBCP for Caretaker Relatives
General Information: Forms Update includes the following:
●Daily EBT Card Audit Report (FAA-1206A) form
●Day Sheet (FAA-0564A) form
●Earned Income Worksheet – 2021 (FAA-1269B) form
●Hearing Request (FAA-0098A) form (English)
●Hearing Request (FAA-0098A-S) form (Spanish)
●Individual Development Account Agreement (FAA-0257A) form
●Pre-Hearing Summary/Discussion (FAA-1692A) form (English)
●Pre-Hearing Summary/Discussion (FAA-1692A-S) form (Spanish)
●Verbal Request to Voluntarily Withdrawal from an Appeal (FAA-1693A) form (English)
●Verbal Request to Voluntarily Withdrawal from an Appeal (FAA-1693A-S) form (Spanish)
●Affidavit of Visually Viewed Documentation (FAA-1796A) form
●Language Notification Flyer (FAA-1208A)
●FAA 0155A Recent Employment/Training Background
●FAA 0155B Recent Employment Training Background
●FAA 1523 Personal Responsibility Agreement
●FAA 1583 Electronic Benefit Cap Grid
●DBME Grant Diversion (this is the FAA-1410A)
Change: Reopening Cases-REPT
Change: FAA Crossmatch Reports
Reminder: Extension to Supplemental NA Benefits
Change: Verifying Eligibility of Homeless Shelters
Change: Clarification of NA Student Eligibility Exemptions
Change: Individual Development Account Procedures
Change: When Do You Screen CA Applications for Grant Diversion?
Change: DCS Fast Pass Applications will be Handled by the FAA Hospital Region
Reminder: Applications Received in an FAA Office
General Information: Job Participants Training Related Expenses (TRE) Reimbursement Payments
Change: Whiteriver Office Site Code 334C Relocation
Reminder: Adequate Notice Mailing Date
Reminder: The AZTECS Auto Close Process Applies to CA Cases
General Information: Forms Update includes the following:
●Verbal Hearing Request (FAA-0098B) form
●Notice of Indigent Exception (FAA-1545A) form
●EBT Transaction Adjustment Hearing Request (FAA-0098C) form
●EBT Transaction Adjustment Hearing Request (FAA-0098C-S) form
●Time Saving Tips (FAA-1513A-S) Flyer
Change: EBT Account Adjustments and Inactive NA Accounts
Change: Office of Program Evaluation (OPE) Contact Information
General Information: Medicare Premium Increase for 2021
Change: Ending Participation in the Address Confidentiality Program
Change: The FAA Client Liaison Unit Contact Information Has Been Added
Change: Verification for Net Income Budgeting
Change: Communicating with Hearing-Impaired Customers
Change: PST Approving Eligible Domestic Violence Shelters
Reminder: Limited English Proficiency (LEP) Binder
Reminder: Policy Dissemination Subjects
Reminder: Extension of UI Benefits and Second Stimulus Payment
Reminder: Temporary Increase to the Thrifty Food Plan and the NA Minimum Allotment
General Information: Forms Update includes the following:
●Cash Programs Personal Responsibility Agreement (PRA) (FAA-1523A) form (English)
●Cash Programs Personal Responsibility Agreement (PRA) (FAA-1523A-S) form (Spanish)
●AHCCCS Fraud Prevention Investigation Referral (FAA-1181A) form
●TANF Pre-Cooperation Interview (FAA-1585A) flyer
●Information to Complete Your Case (FAA-0032A) flyer
Change: Fair Hearings in Person or by Phone
Change: Policy Dissemination Process
Reminder: The Arizona ABAWD Waiver Started 01/01/2021
Reminder: Extension to Supplemental NA Benefits
2020
See any of the following links to a PDF copy of the What’s Changed page from that date and what is contained on the PDF:
Change: Elevating Institutions to PST
Change: CA Real Property
Change: NA Temporary Out of State Policy Changes
Reminder: Policy Dissemination Process
Reminder: Budgeting Earned Income for CA and NA
General Information: Post Changes
General Information: EBT Online Purchases
General Information: Forms Update includes the following:
●Treatment Center Change Report (FAA-0620A) form
●Request to Verify Eligibility of an Institution (FAA-1789A) form
Change: PST Approving and Monitoring GLAs
Change: Elevating Institutions to PST
Reminder: Policy Dissemination Process
General Information: 2021 ABAWD Changes
General Information: EBT card Replacements for Itinerant Site Interviews
General Information: Show Low Office Move
General Information: CA Approval Periods
General Information: Certification Extension Process for Reopened Cases
Change: 2021 SSA Cost of Living Adjustment (COLA)
General Information: Division of Child Support Services (DCSS) Office Closure
General Information: Policy Dissemination Process
General Information: Forms Update includes the following:
●CA Budget Record (FAA-0200B) form
●Policy Dissemination/Training Confirmation (FAA-1215A) form
●Proof of Eligibility (FAA-1788A) Poster
●AZ State Minimum Wage 2021 English
●AZ State Minimum Wage 2021 Spanish
Reminder: Documentation Restriction Reminder
General Information: Desk Aids
Reminder: Documenting Established Benefit Cap Windows
Reminder: Extension to Supplemental NA Benefits
Change: Establishing Relationships
Change: AZ Minimum Wage Increase
Change: 30 Days of Income
Reminder: Requesting Verification
Reminder: NA Denial Notices
General Information: Verifying UI Fraud
General Information: Division of Child Support Services (DCSS) Office Relocation
General Information: Forms Update includes the following:
●Time Saving Tips (FAA-1513A) form
●Merchant Restaurant Meals Program (FAA-1549A) packet
●Rehabilitation Center Semi-Monthly Activity Report (FAA-0620A) form
●Rehabilitation Center Eligibility Review (FAA-0620B) form
●Institution Determination Checklist (FAA-1557) form
●Cash Programs Personal Responsibility Agreement (PRA) (FAA-1523A) form (English)
●Cash Programs Personal Responsibility Agreement (PRA) (FAA-1523A-S) form (Spanish)
●DNAP Income Limits and Allotment Amounts (FAA-1368A) form
●DNAP (FAA-1359A) Packet
●Nutrition Assistance (NA) Work Requirements Script (FAA-1786A) (English)
●Nutrition Assistance (NA) Work Requirements Script (FAA-1786A-S) (Spanish)
Change: Indigent Sponsored Legal Permanent Resident CA Income Standard
Change: Cell Phone Service Carrier Documentation
Reminder: Homebound or Itinerant Participant EBT Card Issuance
Reminder: Additional Extension of NA/CA Renewals
Reminder: Review DCSS Good Cause Claim at Each CA New and Renewal Interview
General Information: PST Handling Institution Eligibility
General Information: DCSS Pre-cooperation Contact Spreadsheet
Change: SNA E&T Voluntary Program and NA Work Requirements
Change: ABAWD Discretionary Exemption
Change: Handling of DBME Employee, Contractor, Volunteer, or Temporary Employee Special Cases has been expanded
Reminder: ABAWD Good Cause Exception
Reminder: Extension to Supplemental NA Benefits
Reminder: Extension of NA/CA Renewals and Mid Approval Contacts
General Information: Daylight Saving Time (DST)
●10/26/2020
No changes were made.
Reminder: The DCCS Pre-cooperation Interview is required for all CA initial applications
General Information: Proof of Eligibility Card
Change: Combining Policy Clarifications and Field Inquires
Change: Participant Disagrees with Wage Information
Reminder: Policy Support Team (PST) Survey
Reminder: Keying the correct address in HEAplus and AZTECS
Extension of the Telephonic Signature Waiver
General Information: Smart Action Implementation
General Information: Keying Information for Mailed EBT Cards
General Information: Customer Authentication
Reminder: Extension to Supplemental NA Benefits
General Information: Utility Installation Fees
Reminder: Economic Impact Payment (EIP) for Non-Tax Filers
Reminder: Reduce CAPER Errors
Change: Grant Diversion Changes
Reminder: Use the Appropriate Code for Voluntary Withdrawal
Reminder: Removal of Federal Pandemic Unemployment Compensation (FPUC) and Lost Wage Assistance (LWA) Income
General Information: West II Region and Employee Benefit Unit Moved
General Information: Forms Update includes the following:
Hearing Request (FAA-0098A-S) form (Spanish)
Verbal Hearing Request (FAA-0098B) form
Rights and Responsibilities (FAA-1573A) Desk Aid (English)
Rights and Responsibilities (FAA-1573A-S) Desk Aid (Spanish)
Indigent Exception Worksheet (FAA-1544A) form (English)
Indigent Exception Worksheet (FAA-1544A) form (Spanish)
●09/14/2020
No changes were made.
Reminder: CA Approval Periods
Reminder: Keying Addresses on ADDR
Reminder: Extension to Supplemental NA Benefits
Reminder: FSAD Modified for Cases with Extended Certification Dates
Change: Budgeting Unearned and Earned Income
Change: Verification of Birth and Death Certificates
Reminder: Extension of the Telephonic Signature Waiver
Reminder: Confirmation of Signed PRA at CA Renewal
General Information: Forms Update includes the following:
●Language Notification Flyer (FAA-1208A)
●Request for Verification of Meal Provision to the Homeless (FAA-0127A) form
●Hearing Request (FAA-0098A) form (English)
Change: Cost-of-Living Adjustments (COLA)
Reminder: Lost Wage Assistance (LWA) Unemployment Program
General Information: Yuma Office Move
●08/17/2020
No changes were made.
Reminder: Extension to Supplemental NA Benefits
General Information: Contact information for the FAA Employee Benefit Unit (EBU)-Correction
General Information: General Delivery Locations
General Information: Forms Update includes the following:
●DNAP Case Record Transmittal (FAA-0556A) form
Reminder: Expiration of Federal Pandemic Unemployment Compensation (FPUC)
Reminder: Contact Information for the FAA Employee Benefit Unit (EBU)
General Information: Claiming Economic Impact Payment (EIP)
Change: Reported Death of the CA PI Procedures
Reminder: Interviews
Reminder: Deprivation Eligibility Factor for Cash Assistance
General Information: Extended Benefit - Unemployment Benefit Claims
General Information: Forms Update includes the following:
●Appeal Decision (FAA-1655A) form (English)
●Appeal Decision (FAA-1655A) form (Spanish)
●Pre-Approval for Negative Action (FAA-1339A) form
Change: CARC Instructions
Change: Signature Pad Pilot Project
Reminder: EBT QUEST Card Daily EBT Card Audit
General Information: Forms Update includes the following:
●Pre-Approval for Negative Action (FAA-1339A) form
●DNAP Case Record Transmittal (FAA-0556A) form
●Document of Verbal Consent to Request an Overpayment Compromise (FAA-1769A) form
Reminder: Severance Pay
Reminder: Considerations for Budgeting Unearned Income
General Information: P-EBT Portal
General Information: Forms Update includes the following:
●Merchant Restaurant Meals Program (FAA-1549A) packet
●Arizona WIC Reference Guide (FAA-1407A) brochure
Reminder: Renewal Process, Mid Approval Contacts and Signature Waiver
Reminder: Extension to Supplemental NA Benefits
Reminder: Reinstatement of the Interview, PRA, DCSS and the GD Agreement Requirements
General Information: Forms Update includes the following:
●Continuation of Benefits (FAA-1656A) form
●Continuation of Benefits (FAA-1656A-S) form
●Appeal Information Needed (FAA-1657A) form
Change: Virtual DCSS Pre-Approval Cooperation Interview
Change: IA Denial Closure Reason Code
General Information: Forms Update includes the following:
●Restaurant Meals Program (FAA-1549A) Packet
●Pre-Hearing Conference Information (FAA-1654A) form (English)
●Pre-Hearing Conference Information (FAA-1654A-S) form (Spanish)
●Appeal of Appeal Decision (FAA-1655B) form (English)
●Appeal of Appeal Decision (FAA-1655B-S) (Spanish)
●Management EBT Card Audit Certification (FAA-1777A) form
●Authorization to Release Benefit Information (FAA-1776) form
●How to File a Complaint? (FAA-1775A) poster (English/Spanish)
●Authorized Representative Rights and Responsibilities (FAA-1492A) brochure (English)
●Authorized Representative Rights and Responsibilities (FAA-1492A-S) brochure (Spanish)
Change: Using a Voice Signature
Change: Veteran’s Benefit Referral Criteria
Change: Update to QC District X Procedures
Reminder: Mid Approval Contact (MAC) Reminder
Reminder: P-EBT Third Phase and P-EBT Online Application
Reminder: EBT Replacement Card Questionnaire (FAA-1578A)
Change: STBL/LIBL Warning Notices
Change: Languages added to INDA
Reminder: Employment Verification Web Tool (EMVW)
General Information: Clarification on Suspension of Cooperation with DCSS Requirement
General Information: Pandemic Emergency Unemployment Compensation (PEUC)
General Information: DocuSign is an Acceptable Signature for AHCCCS
Reminder: Extension of Interview and Signature Waivers
Reminder: Refugee Cash Assistance (RCA) Time Limit Extension
General Information: AMPS Format Change
Reminder: Economic Impact Payments (EIP) for Social Security and SSI Beneficiaries
Reminder: Extensions to NA Renewals, MAC, and Supplemental NA Benefits
General Information: Release of Confidential Information to Law Enforcement
General Information: AHCCCS Office of Client Advocate (OCA) Line
Change: Unemployment Insurance (UI)
Reminder: Pandemic Unemployment Assistance (PUA)
Change: Determining a Budgeting Method for Contract Income
Change: Processing IPV and Overpayment Appeals
Reminder: Tribal Records Request Form
Change: EBT Online Purchasing Pilot
Reminder: Keying SPRD to Identify the CA Specified Relative
Reminder: Arizona P-EBT Pandemic School Meal Replacement Benefits
Reminder: P-EBT Questions or Concerns
General Information: P-EBT Customer Service Hotline
General Information: P-EBT Flyer
General Information: FAA West 1 Region Office and Kingman Office Moves
General Information: Forms Update includes the following:
●Verbal Request to Voluntarily Withdrawal from an Appeal (FAA-1693A) (English)
●Verbal Request to Voluntarily Withdrawal from an Appeal (FAA-1693A-S) (Spanish)
●Tribal Records Request (FAA-0061A) form
●Tribal Native Employment Works (NEW) Referral (FAA-0161B)
Change: When a Change is Reported, Decrease or Stop CA and NA Benefits Without Verification
Change: Ordering EBT Cards
Change: Key As You Go Interview Process
Reminder: Documentation Restriction Clarification
Reminder: Federal Pandemic Unemployment Compensation (FPUC) and Tax Credit Stimulus Payment
Reminder: Reported Changes and Supplements on UNAU
Reminder: Tribal TANF Program Referrals
Reminder: Social Security Offices are Closed Due to the COVID-19 Pandemic
Reminder: Supplemental Nutrition Assistance Benefits for Participants
General Information: Unemployment Insurance (UI) Claims
General Information: Special Notices on ABAWD and CA Time Limits
General Information: Suspension of PRA for Cash Assistance
General Information: Forms Update includes the following:
●Participant Statement Verification Worksheet (FAA-1111A) form (English)
●Verification of Out-of-State Benefits (FAA-1475A) form (English)
●ABAWD Participation and Referral Notice (FAA-1530A) form (English)
●ABAWD Participation and Referral Notice (FAA-1530A-S) form (Spanish)
●Overpayment Screening Form (FAA-1638A) (English)
●Overpayment Pre-Hearing Summary/Discussion (FAA-1702A) form (English)
●Overpayment Pre-Hearing Summary/Discussion (FAA-1702A-S) form (Spanish)
●Authority to Release Information (FAA-1765A-S) form (Spanish)
Reminder: Waiver of the Interview and Signature Requirements
Reminder: Extension of NA Renewals and Mid Approval Contacts
Reminder: Gila River COVID-19 Emergency Fund
Reminder: Temporary Suspension of Jobs Work Requirement, Cooperation with DCSS and Federal and State Time Limits
Reminder: Suspension of ABAWD, NA E&T, and Voluntary Quit Requirements
General Information: Jobs Program Contact Information for Customers Regarding Work Requirements
General Information: Deactivation of the F035 Notice
Change: Tracking General Complaints
Reminder: Verification and Documentation Requirements
General Information: Additional SSA Contact Information
Change: Definition of Self-Employment Income
General Information: SSA and VA Offering Phone Services Only
Change: Offering Grant Diversion to Eligible CA Applicants is Mandatory
Reminder: CA and NA Out of State IPV Disqualifications
General Information: AZTECS Screen Implementation Delayed
Change: ABAWD and NA E&T Participation Geographic Exempt Areas
Change: New Terminated Employment AZTECS Screens - DELAYED
Change: PO Denial Closure Reason Code Update
General Information: Daylight Saving Time (DST) Begins
General Information: The 2020 Standard Mileage Rates Have Changed
General Information: Forms Update includes the following:
●AZSNAP Application (FAA-1740A)
●AZSNAP Application (FAA-1740A-S)
●Authority to Release Information (FAA-1765A-S) Form
●Verbal OP Compromise Appeal Request (FAA-1767A) Form
●Overpayment Compromise Request Form (FAA-1768A) Form
●Overpayment Compromise Request Form (FAA-1768A-S) Form
●Documentation of Verbal Consent to Request an Overpayment Compromise (FAA-1769) Form
●Language Notification Flyer (DBME Offices) (Lobby) (FAA-1208)
Change: Child Support Expense Verification
Change: Real Property – CA Six Month Exclusion Policy Updated
Change: Married Minor Parent (MMP)
Reminder: Restored Benefits vs. Supplemental Benefits
Change: Change in Workload for 10% CA Out of State Spending
Change: ACTS Alerts No Longer Generate When An Application Is Submitted During The MAC
Reminder: CAPER Series – Required Documentation
Change: Participants May Now Request an NA Overpayment Compromise
General Information: Forms Update includes the following:
●Continuously Residing Timeline (FAA-1558A) Form
●Underpayment Authorization Form (FAA-1633A)
●Authority to Release Information (FAA-1765A) (English)
●Verbal Appeals Request (FAA-0098B) Form
●Determining the Benefit CAP Child (FAA-1302A) Form
Reminder: CAPER Series – Denial for Failure to Verify When Verification Was Provided.
General Information: Forms Update includes the following:
●Claim of Sexual Assault or Incest (FAA-0260A-S) Form (Spanish)
●Unwed Minor Parent Abuse/Neglect Claim (FAA-0259A-S) Form (Spanish)
●Pre-Hearing Conference Information (FAA-1654A-S Form (Spanish)
●Appeal Decision (FAA-1655A-S) Form (Spanish)
●Appeal of Appeal Decision (FAA-1655B-S) Form (Spanish)
●Appeal Information Needed (FAA-1657A-S) Form (Spanish)
Change: A New JPPO Compliance Process Has Been Developed.
Reminder: NA Mid Approval Contact (MAC) Reminder
General Information: Forms Update includes the following:
●Discrimination Log (FAA-1280A) Form
●Collateral Contact Aid (FAA-1295) Form
●Cash Programs Personal Responsibility Agreement (FAA-1523A) Form
Change: NA E&T Referrals - Work Registration (WORW)
Reminder: CAPER Series – Failure to Provide Expedited Services
General Information: Benefit Replacement Procedures
General Information: Forms Update includes the following:
●Continuation of Benefits (FAA-1656A) Form (English)
●Continuation of Benefits (FAA-1656A-S) Form (Spanish)
●Authorization to Share Information (FAA-1145A) Form (English/Spanish)
●EBT Replacement Card Questionnaire (FAA-1578A) Form
●Verification of New/Current Employment (FAA-0053A) Form
●Verification of Terminated Income (FAA-1701A) Form
●Sponsor Deeming Information (FAA-1546A) Form (English)
●Sponsor Deeming Information (FAA-1546A-S) Form
●Authority to release Student Information (FAA-0060A) Form
Change: Social Security Verification Methods
Change: Excessive Replacement EBT Cards Revision
Change: Death of the PI or Death of a Participant
Reminder: ABAWD Geographic Exemption
Reminder: Quality Control (QC) Non-compliance and NA Expedites
General Information: Forms Update includes the following:
●Appeal Request (FAA-0098A) Form
●Verbal Appeal Request (FAA-0098A) Form
●Medical Incapacity Statement (Hospitalized Patient) (FAA-1148A) Form
●Pre-Approval for Negative Action (FAA-1339A) Form
●Cash Assistance Benefit Limit Extension Request (FAA-1440A-S) Form (Spanish)
●EBT Card Out of State CA Usage Questionnaire (FAA-1596A) Form
●Authority to Release Student Information (FAA-0060) Form
●Information Needed to Complete Your Case (FAA-0032A) Flyer (English/Spanish)
●FNS Notification Flyer (FAA-1758A)
●Don’t Take A Change…Report A Change (FAA-1759A) Flyer (English)
●Don’t Take A Change…Report A Change (FAA-1759A-S) Flyer (Spanish)
●Don’t Take A Change…Report A Change (FAA-1760A) Poster (English)
●Don’t Take A Change…Report A Change (FAA-1760A-S) Poster (Spanish)
Change: Able-Bodied Adult without Dependent (ABAWD) Exemptions
Reminder: CAPER Series – Untimely Denial Action
General Information: Forms Update includes the following:
●Claim of Good Cause (FAA-0177A)
●Participant Statement Verification Worksheet (FAA-1111A)
●QC 100 Root Cause Analysis (FAA-1241A)
●Tribal – Authority to Release Benefits (FAA-1442A)
●Pre-Hearing Conference Information (FAA-1654A)
●Appeal of Appeal Decision (FAA-1655A)
●Appeal of Appeal Decision (FAA-1655B)
●Appeal Information Needed (FAA-1657A)
●Time Saving Tips (FAA-1513A)
●AZ Minimum Wage 2020 English Poster
●Arizona State Minimum Wage 2020 English (Lobby) Poster
●AZ Minimum Wage 2020 Spanish Poster
●El salario minimo en Arizona 2020 (Lobby) Poster
Change: The Policy Dissemination Process
Change: Hopi Family Assistance Program Income Exceptions
Reminder: NA Compliance After Closure Due to Failure to Return the Mid Approval Contact (MAC) Form
General Information: Forms Update includes the following:
●Verification of School Attendance (FAA-0075A)
2019
See any of the following links to a PDF copy of the What’s Changed page from that date and what is contained on the PDF:
Reminder: CAPER Series – Denial/Closure Notice Did Not List the Missing Verification
General Information: Forms Update includes the following:
●Verification of Living Arrangements/Residential Address (English) (FAA-0065A)
●Separate Household Status Statement (English) (FAA-0255A)
●Separate Household Status Statement (Spanish) (FAA-0255A-S)
●Individual Development Account Agreement (FAA-0257A)
●Unwed Minor Parent Abuse/Neglect Claim (FAA-0259A)
●Claim of Sexual Assault or Incest (FAA-0260A)
●Notice of Good Cause for Noncooperation with Division of Child Support Services (FAA-0176A)
●Management Evaluation (ME) Review Response (FAA-1244A)
●Native Employment Works (NEW) Information Request (FAA-1433A)
●Pre-Hearing Summary/Discussion (English) (FAA-1692A)
●Pre-Hearing Summary/Discussion (Spanish) (FAA-1692A-S)
●Verbal Appeal Request (FAA-0098B)
Change: Unwed Minor Parent (UMP) Clarification
Change: NA Optional and NA Nonparticipants
Change: Calculating ABAWD Work Requirements and NA E&T Registration Employment Exemptions
General Information: Forms Update includes the following:
●Policy Dissemination/Training Confirmation (FAA-1215A)
●ABAWD Participation and Referral Notice (FAA-1530A)
●Verification of Financial Accounts (FAA-0051A)
●Cash Assistance Benefit Limit Extension Request (FAA-1440A)
Change: 2020 Cost of Living Adjustment (COLA)
Reminder: CAPER Series - Introduction Notification
Reminder: CAPER Series – Denial/Closure Notice - Verification Was Provided
Reminder: Language Line Solutions Information
General Information: Forms Update includes the following:
●Application Signature Pages (Spanish) (FAA-1724A-S)
●Grant Diversion and Applicant Agreement (English) (FAA-1410A)
●Grant Diversion and Applicant Agreement (Spanish) (FAA-1410A-S)
●Verification of New/Current Employment (English) (FAA-0053A)
●Verification of New/Current Employment (Spanish) (FAA-0053A-S)
●Earned Income Worksheet for 2020 (FAA-1269B)
●Verification of Terminated Employment (FAA-1701A)
Change: RCA and RCA Job Exemption Policy
Change: AZSNAP Policy and Procedures
General Information: Forms Update includes the following:
●Interview Assessment Tool (FAA-1273A)
●Verification of Out-of-State Benefits (FAA-1475A)
●Rights and Responsibilities Desk Aid (FAA-1573A)
●Appeal Request (FAA-0098A)
Change: Glossary – Pawn Income Added
General Information: 2020 Arizona Minimum Wage Increase
Change: FAA Policy Support Post – Added Forms Update
General Information: Forms Update includes the following:
●Application Signature Pages (English version only) (FAA-1724A)
Reminder: The FAA Policy Support Post and the What’s Changed Page
General Information: Forms Update includes the following:
●Authority to Release Records (FAA-0059A)
●EBT Replacement Card Questionnaire (FAA-1578A)
Change: Verification of Out-of-State Benefits
Change: Excessive Replacement EBT Card Procedures
General Information: Medical Assistance Valid Application Requirements
General Information: Daylight Saving Time (DST) ended 11/03/2019
General Information: Forms Update includes the following:
●Potential Overpayment (OP) Referral (FAA-0526A)
NOTE Prior to 11/04/2019, changes to the CNAP Manual were communicated via email as broadcasts.