FAA6 Case Maintenance and Administrative Lists

Revision 50 (01-01-22 through 12-31-22) : FAA6 Case Maintenance and Administrative Lists

Added link to new policy section and revised the gross income MAC question. (For eligibility determinations completed on or after 10/01/2022)

Assignment Number: 22-1842D Stella/ti

FAA6.A02A.01 - NA 12-Month or 24-Month Approval Period MAC Requirement

Prior Policy

Archived 07/18/2022

Prior Policy

Archived 10/01/2022

Due to the Elderly Simplified Application Project (ESAP), MAC process is temporarily split based on the approval period length. Temporarily changed title from NA Mid Approval Contact (MAC). No archives because only the title and reference number changed. (Effective date 06/27/2022) Added what changes are reported during the MAC process and clarified how the MAC information can be reported. (Effective for Mid Approval Contacts completed on or after 07/18/2022). Added link to new policy section and a new MAC question. Added a note regarding an exception to the IVR Smart Action lottery and gambling question. (For eligibility determinations completed on or after 10/01/2022)

Assignment Number: 22-1842D Stella/ti

FAA6.A02A.02 – NA 36-Month Approval Period MAC Requirement

New Policy

Due to the Elderly Simplified Application Project (ESAP), MAC process is temporarily split based on the approval period length. Temporarily added 36-month section for budgetary units who no longer meet the Elderly Simplified Application Project (ESAP) criteria. (Effective date 07/01/2022)

FAA6.A02C – PARIS Report

Prior Policy

Reformatted and moved information regarding the PARIS Report to a new section under Referred Applications. (Effective for determinations made on or after 09/26/2022) (Reference changed from FAA2.C05B.01)

Assignment Number: 22-0106D Cooper/ccc

FAA6.A02E – National Directory of New Hires (NDNH)

New Policy

Added subject for the National Directory New Hire Food and Nutrition Service audit. (For eligibility determinations completed on or after 05/16/2022)

FAA6.A03D – Death of a Participant – Effecting Changes

New Policy

Prior Policy

Archived 09/06/2022

This policy was added to explain how changes are effected when the death of a participant who is not the Primary Informant (PI) is reported. (Effective for all case actions completed on or after 04/04/2022). Added the verification requirement before removing a deceased participant from a case. Merged the death of the Primary Informant into this reference. (For interviews completed on or after 09/06/2022)

FAA6.A03K – Primary Informant - Effecting Changes

Prior Policy

Archived 02/28/2022

Prior Policy

Archived 07/18/2022

Prior Policy

Archived 09/06/2022

Revised due to changes in the expungement process when the death of a single participant budgetary unit is reported. (For eligibility determinations completed on or after 02/28/2022). Revised the procedures to follow when effecting changes due to the death of the Primary Informant (PI). (For eligibility determinations completed on or after 07/18/2022). Combined with FAA6.A03D Death of a Participant – Effecting Changes. (For interviews completed on or after 09/06/2022)

FAA6.A04A.01 – ACTS Action (Staff Use Only)

Prior Policy

Archived 03/07/2022

Prior Policy

Archived 07/01/2022

Removed the EEI from the freeform alerts. (Effective with interviews completed on or after 03/07/2022) Added ESAP processing to the freeform alerts. (Effective 07/01/2022.)

FAA6.A04B.28 – Expenses Exceed Income ACTS Alert (EE)

New Policy

New alert added to CNAP. (Effective with interviews completed on or after 03/07/2022)

FAA6.E02A – FAA Office Overpayment Responsibilities – Discovery of Potential Overpayment

Prior Policy

Archived 08/22/2022

Added the OPU email address. (Updated the email address as of 08/22/2022)

FAA6.E03A – Overpayment Unit Responsibilities – NA Waiver of Overpayment

Prior Policy

Updated the amount of overpayment waived that is reduced from $300 to $200. (The change affects the Overpayment Writers only effective 12/01/2021)

FAA6.E07B.01 – IPV - Administrative Disqualification Procedures - FAA Responsibilities

Prior Policy

Removed reference to sending the C204 notice. OARC notifies the participant of an IPV disqualification. (For applications received on or after 09/26/2022)

FAA6.E07F – IPV - Disqualification Procedures

Prior Policy

Removed link to adequate notice and moved verbiage out of the NA Exception into the policy. (For applications received on or after 09/26/2022)

FAA6.E07I – IPV – electronic Disqualified Recipient System (eDRS)

Prior Policy

Archived 04/04/2022

Prior Policy

Archived 09/26/2022

Updated procedures for disqualification information reported through eDRS in HEAplus. (Effective with all applications and change reports received on or after 04/04/2022). Allowing for Notice of Adverse Action added. Removed link to Administrative Procedures. The keying procedures are included in this section. (For applications received on or after 09/26/2022)

FAA6.F04C.04 – Region QC-100 Responsibilities - QC Cooperation for NA

Prior Policy

Archived 02/07/2022

Prior Policy

Archived 05/02/2022

Added more information regarding the difference between failure and refusal. Provided instructions for the Q3 code. (Effective with all applications received on or after 02/07/2022). Added the requirements when a case can be REPT. (Policy has been clarified as of 05/02/2022)

FAA6.F05 – Office of Special Investigation (OSI)/AHCCCS Office of Inspector General (AOIG)

Prior Policy

Removed the link to AFTS section. AFTS no longer in use. (Effective for eligibility determinations made on or after 09/26/2022)

FAA6.F05D.01 – Acting on OSI Reports of Investigation – Violations not Found

Prior Policy

Removed reference to OSI 002 form, no longer in use. (Effective for eligibility determinations made on or after 09/26/2022)

FAA6.F05D.03 – Acting on OSI Reports of Investigation – Violations Found

Prior Policy

Removed reference to OSI 002 form, no longer in use. (Effective for eligibility determination made on or after 09/26/2022)

FAA6.F05D.06 – Acting on OSI Reports of Investigation – Failure to Respond

Prior Policy

Removed reference to OSI 002 form and AFTS system, no longer in use. (Effective for eligibility determination made on or after 09/26/2022)

FAA6.G01 – In the Event of a Large-Area Disaster

Prior Policy

Added verbiage to the NOTE to eliminate any confusions between DNAP and food destroyed by a personal misfortune. (Effective 09/12/2022)

FAA6.G02 – Disaster Nutrition Assistance Program - Overview

Prior Policy

Added verbiage to the NOTE to eliminate any confusions between DNAP and food destroyed by a misfortune. (Effective 09/12/2022)

FAA6.H01B.01 – Posters in the Lobby	Prior Policy Archived 01/31/2022 Prior Policy Archived 04/25/2022
	Prior Policy Archived 08/15/2022

Added the SMD poster to the list and changed some revision dates to posters that have been revised. (Effective 01/31/2022). Added the Americans with Disabilities Act Grievance Poster. (Effective 04/25/2022). New posters were added to the list and revision dates were changed for several other. (Effective 08/15/2022)

FAA6.H01B.04 – Posters in Staff Common Areas

Prior Policy

Added the AZ Minimum Wage flyer to this list. (Effective 01/31/2022)

FAA6.I04B – Service Delivery Area (SDA) - Hopi Tribal TANF

Prior Policy

Revised to include the ZIP codes located within the SDA and the local offices that service those ZIP codes. (Effective with all applications received on or after 02/07/2022)

FAA6.I04D – Program Requirements - Hopi Tribal TANF

Prior Policy

FBCP policy no longer applies to the Hopi Tribal TANF budgetary unit. A note has been added. (For applications received on or after 06/06/2022)

FAA6.I04D.05 – Income and Resource Exceptions - Hopi Tribal TANF

Prior Policy

Revised the resource limit from $3,000 to $5,000. (For applications received on or after 06/06/2022)

FAA6.I04D.06 – Family Benefit Cap Period (FBCP) – Hopi Tribal TANF

Prior Policy

This section has been removed. FBCP no longer applies to the Hopi TANF program. (For applications received on or after 06/06/2022)

FAA6.I06D.02 – Child Only Cases – Pascua Yaqui Tribal TANF

Prior Policy

Added a link to the NPCR definition and added and expanded the note to the bullet list. (Effective with applications received on or after 02/14/2022)

FAA6.I06D.04 – Employment Referrals – Pascua Yaqui Tribal TANF

Prior Policy

Revised to include new contact email address for the PY YOEME Services Compliance Office. Removed exception box and moved to a note. (Effective with all applications received on or after 01/31/2022)

FAA6.I06D.05 – Personal Responsibility Agreement (PRA) - Pascua Yaqui Tribal TANF

Prior Policy

School attendance requirement age has been changed from 19 to 18 due to changes in the PY YOEME Tribal TANF plan. Exception box removed and added to policy. (Effective with applications received on or after 02/14/2022)

FAA6.I06D.10 – Sanctions – Pascua Yaqui Tribal TANF

Prior Policy

Revised due to changes in the PY YOEME Tribal TANF plan. New notices have been included. (Effective with applications received on or after 02/14/2022)

FAA6.I07A – Referral Process – SRP-MIC

Prior Policy

CA denial/closure reason code and notice number have been revised. (For eligibility determinations completed on or after 09/12/2022)

FAA6.J13 – Winnings Reporting Amount

Prior Policy

Updated the Winning Reporting amount. This amount can change each Federal Fiscal Year. (For eligibility determinations completed on or after 10/01/2022)

Assignment Number: 22-1842D Stella/ti

FAA6.J14 – Income Reporting Amount

New Policy

Added a separate policy for the Income Reporting Amount. This amount can change each Federal Fiscal Year. (For eligibility determinations completed on or after 10/01/2022)

Assignment Number: 22-1842D Stella/ti

FAA6.Q01F.01 – FAA Pilot Programs Definition

Added Sam’s Club Scan and Go App as an approved retailer to accept EBT benefits for online purchases. (This has been added in the CNAP Manual effective on or after 03/28/2022). Added additional retailers that offer online shopping with EBT benefits. (This has been added in the CNAP Manual effective on or after 04/18/2022). Added Sprouts Farmers Market. (This has been added in the CNAP Manual effective on or after 05/09/2022).

FAA6.Q01M.19 – Minimum Wage Federal and State Definition

Added information regarding City of Tucson minimum wage. Removed exception box. (Policy has been clarified as of 04/11/2022)

FAA6.S – The Renewal Process (Renewals)

Prior Policy

Added new subject to consolidate information about renewals in one chapter. This information may be in multiple sections. For instance, information about the renewal interview is in both renewals and the interview section. (Policy from multiple areas of the CNAP Manual were used to create this chapter. See Prior Policy for references.) (Effective for determinations made on or after 08/15/2022)