Volunteer Income
Information on this page refers to the Nutrition Assistance program Information on this page refers to the Cash Assistance program
This section includes information on volunteer income received from the Domestic Volunteer Services Act.
Policy
Volunteer income from Title I and II of the Domestic Volunteer Services Act (DVSA) of 1973 (Public Law 93-113) includes, and is not limited to, all of the following:
Title I:
For NA, earnings from Title I of the DVSA are countable when the participant joined the volunteer program before applying for or receiving benefits.
For CA, earnings from Title I of the DVSA are countable when the earnings are more than the federal hourly minimum wage.
Title I of the DVSA include all of the following:
Volunteers in Service to America (VISTA)
University Year for Action (UYA)
Urban Crime Prevention Program (UCPP)
Title II:
Earnings from Title II of the DVSA are not countable.
Title II of the DVSA include all of the following:
Retired and Senior Volunteer Program (RSVP)
Foster Grandparent Program (FGP)
Senior Companion Program (SCP)
Countable income is used to determine an income budget. (See Income Budgeting to see how FAA determines the income budget.) FAA needs to know about income that is both countable and not countable to determine whether a budgetary unit’s income is exceeding their expenses. (See Income Eligibility for more information about how FAA uses countable and not countable income.)
Procedures
When the participant is present, have them sign the Authority to Release (FAA‑1765A) form to contact any companies or businesses involved. The FAA-1765A can be faxed or emailed to the participant's employer when it is not possible to use the Application for Benefits (FAA-0001A) or the HEAplus Authority to Release signed statement.
Verification
System interface and the case file(g) must be reviewed before verification is requested. No additional verification is needed when AZTECS interface or HEAplus hubs have verified the information.
The participant has the primary responsibility for providing verification. (See Participant Responsibilities – Providing Verification for additional policy.)
For NA, all of the following income is required to be verified before eligibility is determined:
Reported on a new application, during the interview of a new application, or changes reported before the eligibility determination of a new application.
Changes after an eligibility determination of a new application (e.g., a renewal application, mid approval contact, etc.) and any of the following apply:
The source of the income has changed.
The income is questionable(g) or unclear(g).
The reported income amount has changed by $51 or more.
The previous verification in the case file is more than 59 calendar days old.
For CA, all income is required to be verified before determining eligibility.
Examples of verification that can be used for volunteer income from Title I and II of the Domestic Volunteer Services Act (DVSA) include, and are not limited to, any of the following:
System interface(g) when the participant agrees that the information is accurate.
A copy of a paycheck stub.
Copy of checks when the gross earnings are listed.
A printout from a third-party payroll verification source provided by the participant.
Third-party payroll verification sources when the employer uses the verification source as its legal agent to provide payroll services or respond to inquiries about employee records. (See Third-Party Payroll Verification Sources(g) for FAA approved sources, additional information, and instructions for requesting additional sources.)
A New Employment Verification (C005) notice that is completed, dated, and signed by the employer or their payroll authority. To be considered complete, the statement has to include all of the following:
Name, address, and telephone number of the employer
Gross pay for the periods needed
Frequency of pay (e.g., weekly, monthly, quarterly, etc.)
Day of the week or day of the month pay is received (e.g., Fridays, 5th and 20th of the month, first of the month, etc.)
Any expected change in pay
For new or current employment verification, a completed Verification of New/Current Employment (FAA0053A) form that includes a date and the signature of the employer or their payroll authority.
For terminated employment verification, any of the following completed items that include a date and the signature of the employer or their payroll authority:
Verification of Terminated Employment (FAA-1701A) form
Verification of Terminated Employment (C019) notice
Letter from the agency providing government-sponsored training.
Leave and Earnings Statement (LES) from the military.
A collateral contact with the employer or their payroll authority.
NOTE Collateral contact is not used when contacting the employer would jeopardize the participant's employment or when the employer does not accept telephone verification.
Participant statement verification when one of the following occur:
Obtaining documented or collateral contact verification may cause harm or undue hardship(g) for the participant.
When all of the following occur:
Other attempts to obtain the verification have failed. This includes documented and collateral contact verification.
The participant has requested assistance from FAA.
The worker has evaluated the request for assistance and cannot obtain the verification from another acceptable source.
The participant statement is not questionable(g).
AZTECS Keying Procedures
For NA, key the earnings from Title I of the Domestic Volunteer Services Act (DVSA) on EAIC using the OF Earned Income Code.
For CA, key the earnings from Title I of the DVSA on EAIC using the OA Earned Income Code.
Earnings from Title II of the DVSA are not countable. Key the earnings on EAIC using the OX Earned Income Code.
Document the case file(g) thoroughly to support keyed codes, amounts, and frequencies. See the AZTECS Data Entry Guide for instructions on keying the AZTECS income screens.
NOTE Documentation must support determinations of eligibility and benefit level. Document in sufficient detail to ensure that any reviewer can assess whether the determination is reasonable and accurate. Include specific information regarding the reason the income is determined to be normal. (See Budgeting Income Documentation Requirements for additional information.)
Legal Authorities
last revised 10/02/2023