Interview Requirements for DCSS Cooperation
(01/01/22 - 12/31/22)
All new CA applications, not claiming a good cause and not exempt from DCSS cooperation, must complete the DCSS pre-cooperation before CA is approved. Pre-cooperation with DCSS is not required for CA renewal applications.
At the initial interview, complete the following when the participant is not exempt from DCSS cooperation:
Explain that the participant is required to turn in support money when they receive child support, alimony, or spousal maintenance payments while receiving CA benefits.
Inform the CA parent or caretaker relative that before the CA benefits can be approved, they must complete the virtual DCSS pre-cooperation process.
Provide the participant with the DCSS Customer Service phone number of 1-800-882-4151.
Encourage the participant to call DCSS to comply as soon as possible.
Indicate on the Information Needed - CA/TPEP (A011) notice that the participant is required to complete a DCSS pre-cooperation interview.
Inform the participant that when they comply, DCSS updates the Arizona Tracking Location Automated System (ATLAS), which informs FAA of the participant's compliance.
Thoroughly document the case file(g) of the actions taken.