Interview Requirements for DCSS Cooperation
All new CA applications, not claiming a
good cause and not
exempt from DCSS cooperation, must complete the DCSS pre-cooperation before CA is approved. Pre-cooperation with DCSS is not required for CA renewal applications.
At the initial interview, complete the following when the participant is not exempt from DCSS cooperation:
●Explain that the participant is required to
turn in support money when they receive child support, alimony, or spousal maintenance payments while receiving CA benefits.
●Inform the CA parent or caretaker relative that before the CA benefits can be approved, they must complete the virtual DCSS pre-cooperation process.
●Provide the participant with the DCSS Customer Service phone number of 1-800-882-4151.
●Encourage the participant to call DCSS to comply as soon as possible.
●Indicate on the Information Needed - CA/TPEP (A011) notice that the participant is required to complete a DCSS pre-cooperation interview.
●Inform the participant that when they comply, DCSS updates the Arizona Tracking Location Automated System (ATLAS), which informs FAA of the participant's compliance.