Revision 47 (01-01-19 through 12-31-19) : FAA6 Case Maintenance and Administrative Lists
FAA6 Case Maintenance and Administrative Lists
 
FAA6.A01 – Changes Overview
Clarified change reporting requirements at the interview and after the interview. (Effective 9/01/2019)
 
FAA6.A06A – NA Mid Approval Contact - Overview
02/18/2019
07/01/2019
Added a definition of Mid Approval Contact. Define what is a complete MAC form. Added Overview to the title. Added the time frames when AZTECS sends the X027. Added what information is included in the X027. Added the importance of keying the Y in the MAC RECD field on INDA. (Policy Change Alert 19‑001F, effective 02/18/2019) Revised for clarity. Added procedures for the new MAC auto process. (Policy Change Alert 19 011F, effective 07/01/2019)
 
FAA6.A06A.01 – NA Mid Approval Contact Auto Process
New
Added new policy and procedures for the MAC auto process. (Policy Change Alert 19‑011F, effective 07/01/2019)
 
FAA6.A06A.02 – NA Mid Approval Contact Process – Compliance, No Change is Reported
Prior Policy
02/18/2019
07/01/2019
Added new policy and procedures when the X027 is returned and no change is reported. (Policy Change Alert 19‑001F, effective 02/18/2019) Reference changed from FAA6.A06A.01. Added policy to clarify auto process when no change is reported. (Policy Change Alert 19 011F, effective 07/01/2019)
 
FAA6.A06A.03 – NA Mid Approval Contact Process – Compliance, Change is Reported
02/18/2019
07/01/2019
Added new policy and procedures for when the X027 is returned and change is reported. (Policy Change Alert 19‑001F, effective 02/18/2019) Reference changed from FAA6.A06A.02. Added policy regarding the X026 notice for when the participant fails to provide the requested mandatory verification. (Policy Change Alert 19 011F, effective 07/01/2019)
 
FAA6.A06A.04 – NA Mid Approval Contact Process – Noncompliance, Failure to Return the X027
02/18/2019
07/01/2019
Added new policy and procedures when the budgetary unit fails to return the X027. (Policy Change Alert 19‑001F, effective 02/18/2019) Reference changed from FAA6.A06A.03. Revised policy for clarity and added more information on new MAC process for noncompliance, failure to return the X027. (Policy Change Alert 19 011F, effective 07/01/2019)
 
FAA6.A06A.05 – NA Mid Approval Contact Process – Incomplete X027
02/18/2019
07/01/2019
Added new policy and procedures when the X027 is returned incomplete. (Policy Change Alert 19‑001F, effective 02/18/2019) Reference changed from FAA6.A06A.04. Revised for clarity. Added that partial compliance is failure to comply. (Policy Change Alert 19 011F, effective 07/01/2019)
 
FAA6.A06A.06 – NA Mid Approval Contact Process – NUTRITION ASSITANCE (NA) MID APPROVAL CONTACT FORM (FAA-1108A) Form
02/18/2019
07/01/2019
Added new policy and procedures when the FAA-1108A form is completed. (Policy Change Alert 19‑001F, effective 02/18/2019) Reference changed from FAA6.A06A.05. Revised for clarity. Added policy regarding using the FAA-1108A for compliance. (Policy Change Alert 19 011F, effective 07/01/2019)
 
FAA6.A06A.07 – Mid Approval Contact Process – An NA Application is Submitted During the MAC Period
02/18/2019
07/01/2019
Added new policy and procedures when an NA application is submitted during the MAC period. (Policy Change Alert 19‑001F, effective 02/18/2019) Reference changed from FAA6.A06A.06. Revised for clarity and added links to examples for when an application is received during the MAC period. (Policy Change Alert 19 011F, effective 07/01/2019)
 
FAA6.A12A – Changes that Must Be Reported – Standard Reporting
Created table to make it easier to see which changes are required to be reported for which program(s), added “expenses” to child support. (Effective 11/12/2019)
 
FAA6.A12A.01 – Changes in Address – Standard Reporting
Incorporated verbiage from policy on change on shelter costs to this policy. (Effective 11/12/2019)
 
FAA6.A12A.04 – Changes in Income – Standard Reporting
Clarified what constitutes a change of source of income. (Effective 11/12/2019)
 
FAA6.A12A.07 – Changes in Participants – Standard Reporting
Added birth of baby and death of a participant to list of changes in participants. (Effective 11/12/2019)
 
FAA6.A12A.08 – Changes in Pregnancy – Standard Reporting
Removed policy and combined it with policy on changes in participation. (Effective 11/12/2019)
 
FAA6.A12A.12 – Changes in Shelter Costs – Standard Reporting
Removed policy and combined it with policy on changes in address. (Effective 11/12/2019)
 
FAA6.A12D.05 – Crossmatch Report Procedures
Added separate codes for closures and disqualifications when the person fails to provide the requested information. (Effective 07/01/2019)
 
FAA6.A12D.07 – Federal Tax Information (FTI) Report
Clarified warning regarding use and misuse of FTI information. (Effective 11/04/2019)
 
FAA6.A12E – Time Frames - Standard Reporting
Aligned CA and NA timeframes to keep from confusing customers and staff. (Effective 9/23/2019)
 
FAA6.A13B – Reporting Time Frames - Simplified Reporting
Clarified that the date a change is received by an FAA office as the reported date for the change. (Effective 9/23/2019)
 
Added the REPT reason of MACA to the list. Removed CADO or CADO Extension Form and replaced with case file. Added more than 12 months are considered too far in the past in the EXCEPTION Box. (Policy Change Alert 19‑001F, effective 02/18/2019)
 
Added language to give staff directions when verification is not provided. (Effective 01/19/2019)
 
FAA6.E05 to FAA6.E05H.05 – Overpayment (OP) Error Elements Numbers and Descriptions
All references are being completely removed from the CNAP Manual as the Error Codes are no longer valid effective 2-11-19. (Effective 3/11/2019)
 
Title changed. Updated policy by using correct terms and defined form names. Changed to the correct unit name, updated process according to OARC. (Effective 01/21/2019)
 
Updated policy by using correct terms. (Effective 01/21/2019)
 
Updated policy to current procedures. Added which agencies may refer an overpayment to OARC. (Effective 3/25/2019)
 
Updated to correct process and state which agency does the collection actions. Added the payment schedule. Removed inaccurate information regarding the APU process.. (Effective 3/25/2019)
 
Removed obsolete procedures regarding the process and updated correct procedures according to OARC suggestions. (Effective 3/25/2019)
 
Updated process according to OARC suggestions. (Effective 3/25/2019)
 
Revised to replace FAA with OARC when applicable added stay. (Effective 02/25/2019)
 
Updated payment methods and made link for households to contact OARC. Removed policy regarding preaddressed envelopes. (Effective 02/25/2019)
 
Updated for clarity and removed out of date information. Added bullets regarding recoupment. (Effective 02/25/2019)
 
Added an exception that overpayments are not collected from grant diversion. (Effective 02/25/2019)
 
FAA6.E07B.07 – Methods of NA Overpayment Collection – Renegotiation of Repayment
Removed entire section to align with current process. (Effective 01/14/2019)
 
FAA6.E09 – Overpayment Tracking (OVTR) - Overview
Removed entire reference. This has been incorporated into other policy at FAA6.E03A.01. (Effective 02/25/2019)
 
FAA6.E09A – OVTR – Case Information and Section Descriptions
Removed this entire subject, this is covered in FAA6.E03A.01. (Effective 02/25/2019)
 
Added a new bullet to include the Overpayment Specialist among FAA staff who can conduct pre-hearing conference. Added clarification to level where conference is done, who sends notice and who documents the case file. (Effective 07/29/2019)
 
Revised policy for clarity, streamlined procedures. (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Removed region responsibilities, added information to other section. Removed information concerning QC protest. (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Changed references of QC to OPE. (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Changed references of QC to OPE. (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Changed QC Negatives to CAPER. (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Added description of QC processes. (Reference changed from FAA6.F04C.01) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
FAA6.F04C.02 – QC-100 - QC Responsibilities - QC-100 Correction
Remove entire section, relocate necessary information. (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Changed protest to District X, removed duplicate information, moved to other references. (Reference changed from FAA6.F04D.01) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Added procedures for District X transfer requests. (Reference changed from FAA6.F04D.02) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Added procedures for the QC-100 TAD. (Reference changed from FAA6.F04D.03) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Removed reference to CA. Added Region responsibilities information. (Reference changed from FAA6.F04D.04) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Revised QC cooperation process. Changed QC to OPE. (Reference changed from FAA6.F04D.05) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Removed protest and statewide recommendation policy. (Reference changed from FAA6.F04E.02) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Changed Peer Review to QC Review Committee. Clarified purpose and process for committee (Reference changed from FAA6.F04F) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
FAA6.F04G – QC Additional Information
Removed entire section. Combined policy with other sections. (Policy Change Alert 19‑010F, effective 06/17/2019)
 
FAA6.F04H – QC Protests – Overview
Removed entire section. (Policy Change Alert 19‑010F, effective 06/17/2019)
 
FAA6.F04H.01 – QC Protests - Filing Procedures
Removed entire section. (Policy Change Alert 19‑010F, effective 06/17/2019)
 
FAA6.F04H.02 – QC Protests - QC Protest Decision
Removed entire section. (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Added policy for District X recipients. (Reference changed from FAA6.F04I) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Added procedures for District X email requests. (Reference changed from FAA6.F04I.01) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
FAA6.F04J – Quality Control (QC) Statewide Recommendation
Removed entire section. (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Changed reference from Federal Difference to Federal Findings. (Reference changed from FAA6.F04K) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Changed reference from Federal Difference to Federal Findings. Clarified procedures. (Reference changed from FAA6.F04K.01) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Changed reference from Federal Difference to Federal Findings. Clarified procedures. (Reference changed from FAA6.F04K.02) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Changed reference from Federal Difference to Federal Findings. Clarified procedures. (Reference changed from FAA6.F04K.03) (Policy Change Alert 19‑010F, effective 06/17/2019)
 
Added new reference to DNAP regarding PI identity verification policy. (Effective 06/17/2019)
 
FAA6.H01B.01 – Posters in the Lobby
Updated the list for the new year. (News Flash 19-002F, effective 02/25/2019)
 
FAA6.H02 – Retention of Records
07/12/2019
08/19/2019
Updated the policy to match the Records Retention and Disposition Schedule. (Effective 07/12/2019). Removed entire subject because this information is available at DES-1-37-12 in DES Policy and Procedures. (Effective 08/19/2019)
 
04/01/2019
06/10/2019
Add duplicate assistance warning concerning participant eligibility for Tribal TANF (Effective 4/01/2019) Added direction for handling changes in Service Delivery Area (SDA) (Policy Change Alert 19-014F, effective 6/10/2019)
 
Added list of the communities located on the Hopi reservation (Policy Change Alert 19-014F, effective 6/10/2019)
 
Add information from section previously linked (FAA3.A04A), removed corresponding section. (News Flash 19‑030F, effective 07/22/2019)
 
Added clarification that a Nonparent Caretaker Relative must comply with the HFAP. (Effective 11/25/2019)
 
Clarified that the head of household must comply with HFAP prior to approval (Policy Change Alert 19-014F, effective 6/10/2019)
 
Added additional income and resource exclusions (Policy Change Alert 19-014F, effective 6/10/2019)
 
Added information concerning HFAP LIBL months, exemptions, procedures for hardships, and procedures when LIBL is reached. (News Flash 19-029F, effective 07/22/2019)
 
Added subject to identify how benefits are determined for Hopi Tribal TANF. (Effective 11/12/2019)
 
Updated for clarity and added ways application could be received. (Effective 4/01/2019)
 
Added subject to identify how benefits are determined for NNDSR. (Effective 11/12/2019)
 
Added keying instruction for CA payment standard. (Effective 10/14/2019)
 
Clarified requirements for a Pascua Yaqui TANF Child only case. (Effective 6/01/2019, reference changed from FAA6.I06D.01) Added clarification that a Nonparent Caretaker Relative must comply with PY YOEME. (Effective 11/25/2019)
 
Clarified that the head of household must comply with YOEME prior to approval. Removed referral exemption. (Effective 6/01/2019)
 
Linked types of income to related policy. (Effective 6/01/2019)
 
Corrected information concerning PY YOEME LIBL months, exemptions, procedures for hardships, and procedures when LIBL is reached. (News Flash 19-029F, effective 07/22/2019)
 
Added subject to identify how benefits are determined for Pascua Yaqui Tribal TANF. (Effective 11/12/2019)
 
Added subject to identify how benefits are determined for SRP-MIC LEARN. (Effective 11/12/2019)
 
FAA6.I08A – Application Process - WMAT
Removed entire reference. This information is available in policy at FAA6.I08E. (Policy Change Alert 19-006F, effective 4/01/2019)
 
Removed requirement for WMAT tribal enrollment. (Policy Change Alert 19-006F, effective 4/01/2019)
 
Removed out dated keying procedures. (Policy Change Alert 19-006F, effective 4/01/2019)
 
Updated process for referring participants to the WMAT TANF program. (Policy Change Alert 19-006F, effective 4/01/2019)
 
Updated for clarity. (Effective 4/01/2019)
 
Added subject to identify how benefits are determined for WMAT TANF. (Effective 11/12/2019)
 
Added new policy for exchange of information with the SCAT Nnee Bich’o Nii Program office. (Effective 4/01/2019)
 
Added subject to identify how benefits are determined for San Carlos Apache Tribe TANF. (Effective 11/12/2019)
 
FAA6.K02G.05 – MACC - MAC Change Process
New
Added the new policy for MACC ACTS Alert and when the alert is generated and the due date. (Policy Change Alert 19‑001F, effective 02/18/2019)
 
New
Added the new policy for PROCESS MAC (HEAPLUS APP ID) ACTS Alert. Added when the alert is generated and the due date. (Policy Change Alert 19‑001F, effective 02/18/2019)