HEA CHANGE FOR YYYY/MM (Health-e-Arizona ID#) ACTS Alert
Alert initiated by the system: This alert is generated when a Health-e-Arizona Plus online application is submitted and an application with an earlier date is currently pending in AZTECS for the requested program(s).
Alert name: HEA CHANGE FOR YYYY/MM (Health-e-Arizona ID#)
Due Date Assigned by ACTS
10
workdays(g) from the date the alert is generated.
Action
Compare the information on the Health-e-Arizona Plus APPLICATION SUMMARY to the information in the
case file(g) and the pending application.
Request verification to resolve any discrepancies and make appropriate changes before determining eligibility. (See
Resolving Questionable Information)
Ensure the Health-e-Arizona Plus APPLICATION SUMMARY is uploaded into OnBase.
Close the alert.
Last revised 08/30/2021 - No archives