Identity
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This subject is about the requirements of identity for benefits.
Policy
The person who applies for benefits needs to provide identification before benefits can be approved.
FAA verifies the identity of the participant applying at each interview for eligibility and security purposes.
The identities of both the authorized representative(g) and the primary informant (PI) are required when an authorized representative completes an interview.
For NA, identity is required when an interview is conducted with any of the following persons:
●The Primary Informant(g)
●The Spouse(g) of the PI
Procedures:
Accept any reasonable document that establishes a participant's identity. Appropriate identification must be included in the case file(g) before benefits are authorized.
When a reasonable document is not available, verify identity using a Collateral Contact. Document the case file with all of the following:
●The participant lacks any other form of identity.
●The reason a collateral contact is used.
●The information provided by the collateral contact about the person identified.
●Any attempts made to obtain identity with a collateral contact.
For NA, accept a consular identification card as a valid form of identity verification.
When a participant is in the legal process of changing their identity and provides legal proof of the change, update the participant’s identifying data on CLMA.
See Social Security number (SSN) for information about SSN requirements when legally changing identity.
NOTE The identity information in AZTECS for a participant must match the identity verification provided.
Verification
System interface and the case file(g) must be reviewed before verification for identity is requested. Identity is verified when the AZTECS interface (WPTY) or HEAplus hub (SOLQI) indicates the participant’s Social Security number is valid. Use WPTY and SOLQI as identity verification when no other reasonable source is available.
Examples of proof of identity include and are not limited to any of the following:
●Birth certificate
●Citizenship and immigration documents
●Driver's license
●Family census card
●HEAplus state hub match with the Motor Vehicle Division (MVD)
●ID card from health benefits or another assistance or social service program
●ID proofing in HEAplus that results in a positive match
●MVD website photo
●School ID
●Wage stubs
●Work ID
●Voter registration card
NOTE For NA, participants can use a consular identification card when it is their only form of identity. Some governments issue consular identification cards to their citizens living in foreign countries.
FAA can complete a collateral contact with an agency, organization, or person qualified to know and verify the participant's or authorized representative's identity for eligibility purposes.
When a participant is in the legal process of changing their identity, one of the following is needed:
●Court documents that have been legally processed, verifying the identity change.
●A valid form of identification to verify their new identity.
See Social Security number (SSN) for additional requirements.
AZTECS Keying Procedures
Key all of the following fields on IDCI next to the participant’s name when identity is verified:
●Y in the ID field
●ID in the VR field
When identity cannot be verified, key both the following fields on IDCI next to the participant’s name:
●N in the ID field
●PE in the VR field
Legal Authorities
7 CFR 273.2(f)(1)(vi)
7 CFR 273.2(f)(1)(vii)
AAC R6-12-203
AAC R6-12-808
AAC R6-12-205A
A.R.S. 46-140.01
last revised 06/27/2022