 |
The CNAP Manual contains policy for Arizona’s Cash and Nutrition Assistance Programs administered by the Family Assistance Administration (FAA).
 For the Medical Assistance (MA) Program policy, see the MA Eligibility Policy Manual.
|
Customer Home Page
Important Reminder to Participants Currently Receiving NA or CA in Arizona
Report Income Changes
Most increases to your income must be reported. This includes, and is not limited to, the following scenarios:
●Being previously unemployed and now you are working
●No income was previously reported and now you are receiving income
Failure to report a change can cause overpayments that you must repay and could cause an investigation for potential fraud. See Reporting Changes for additional information.
Get Reminders About Your Application and Benefits
Make sure we have your most current cell phone number and email address on file.
To sign up for notifications, text us from the same number associated with your case and complete any of the following:
●Text JOINFAA to 86684 to receive text notifications.
●Text EMAIL and your email address to 86684 to receive email notifications.
Important to Know About This Manual
Click on the house icon in the top right corner at any time to return to this Home Page. 
The dates in the CNAP Manual are written using the Month/Day/Year format. (07/04/2021 means July 4th of 2021)
The apple image on the page identifies that the page discusses Nutrition Assistance (NA) policy. NA is also known as Supplemental Nutrition Assistance Program (SNAP) and previously known as Food Stamps. The NA acronym is used throughout the CNAP Manual without description.
The dollar sign image on the page identifies that the page discusses Cash Assistance (CA) policy. The CA acronym is used throughout the CNAP Manual without description.
FAA stands for the Department of Economic Security (DES) Family Assistance Administration. The FAA acronym is used frequently in the CNAP Manual without description.
Clicking on a link with a (g) at the end goes to a glossary page which provides a definition of the word or group of words in blue.
Navigation|
|
Note: Images in the video may be different due to the ongoing reformatting project.
|
|
|
|
The CNAP Manual is currently under construction.The CNAP Manual is being reformatted to make policy easier to find for everyone. During this transition chapter letters may not be in order, references will change, and AZTECS screen names will be removed from the Table of Contents. Also, pages will be formatted differently in different sections.
For additional information on the changes being made, see the Reformat Introductory Video(mp4) or the Reformat Introductory Transcript(pdf).
Using SEARCH is recommended.
What if I Need Help?
Can’t find the policy or need help navigating this manual? Contact the FAA Policy Navigational Helpdesk at (602) 774-5523.
Need help with the application process? There are trained community partners that can help. To find help near you, see the HEAplus’ Find an Assistor web page at:
Out-of-state agencies requesting benefit information see Arizona Out of State Benefit Information.