EBT Benefit Issuance and Availability - Emergency Benefits
Issuance of emergency benefits is required in certain situations. These situations include, but are not limited, to the following:
●Expedited NA benefits must be available to the participant by the seventh calendar day.
●The participant has an urgent need and one of the following occurred:
The agency’s action deauthorized the benefits
The application was processed untimely
When issuance of emergency benefits is required, an FAA worker must complete the following:
●Review the reason for requesting immediate access to benefits with the Supervisor.
When the Supervisor approves the request, the worker completes and submits the EBT Emergency Benefits/Cancellation e-form through
OnBase.
When OnBase is not accessible, complete the EBT Emergency Benefits/Cancellation form (FAA‑1003A). Send the form via email to both of the following:
●The Office Manager (LOM) or designee
The EBT Emergency Benefits Unit makes benefits available on the day the request is received. (See
EBT Same Day Availability)