FAA6 Case Maintenance and Administrative Lists
Added the requirement for ABAWD participants to report decrease of work hours below 20 per week or an average of 80 hours per month. (Effective on or after 06/19/2023)
Updated policy to include the unclear information indicator. (Effective for changes reported by a third-party source on or after 03/14/2023) Clarified the MAC notice timeframes in AZTECS and the adequate notice requirement when the NA case is closed due to noncomplaince with the MAC requirements. (Effective 05/22/2023) Updated policy by removing the Note that stated the lottery or gambling winnings question is unavailable on the Interactive Voice Response (IVR) system. (Effective 06/12/2023) Removed the official completed application from the list of MAC document types that generates a “Y” on INDA. (Effective 06/19/2023) Added that the Mid Approval Review Unity Form can be used for MAC process. Added that the FAA-1108A form should only be used when the unity form is not available. (Effective 08/28/2023)
Updated policy to include the unclear information indicator. (For changes reported by a third-party source on or after 03/14/2023) Added that the Mid Approval Review Unity Form can be used for MAC process. Added that the FAA-1108A form should only be used when the unity form is not available. (Effective 08/28/2023) Updated the procedures regarding ESAP free form ACTS alerts. (Effective 11/06/2023)
Added NOTE with instructions to send the NA - Ineligible (F210) notice when denying or closing benefits using the FD, FF, or RJ Denial Closure Reason Codes. (Effective for determinations completed on or after 02/13/2023). Added that Crossmatch Reports are evaluated to determine when the information is considered verified upon receipt or unclear. Added the required action FAA takes when Crossmatch Reports are received. (For changes reported by a third-party source on or after 03/14/2023) Removed the Federal Tax Information Cross Match Report. FAA received approval from FNS to waive the requirement to conduct data match with the Internal Revenue Service (IRS) as part of the Income Eligibility and Verification System (IEVS).
Added that PARIS interstate match reports are considered unclear information. Added the required action FAA takes when a PARIS Interstate Match Report is received. (For changes reported by a Third-Party Source on or after 03/14/2023). Moved some of the Procedure information to the AZTECS Procedure section. Added information that when workers need the other states’ EBT usage information, they need to make the request to the issuing state utilizing the Public Assistance State Contact document. (Effective 05/30/2023).
Added instructions in the procedure section that cases should not be rolled past CSM, unless they fall under the exceptions and to review the exceptions to roll cases past CSM. (Effective on or after 06/05/2023)
Added that NDNH reports are considered unclear information. Added the required action FAA takes when an NDNH report is received. (For changes reported by a third-party source on or after 03/14/2023)
Removed information regarding verification requirements from this section and added to the new section FAA6.A05 titled Verifying Reported Changes. (For changes reported by a third-party source on or after 03/14/2023). Adding procedures for actions needed before closing NA applications for excessive income. (Effective for determinations completed on or after 04/17/2023). Added clarification to Benefits Decrease section that a change that cannot be affected for the current system month can be rolled one month past to effect the decrease. (Effective for determinations completed on or after 05/22/2023). Revised verbiage to clarify what actions to take when verification or information is available past the CSM. (Effective on or after 06/05/2023). Updated the policy and procedures sections with the requirement for FAA to review reported changes within 10 days. Added requirement to send NOAA for changes that result in a decrease within 10 days of the date the change was reported when additional verification is not required. Added instructions to review for potential overpayments and affecting a decrease when additional information is required to process the change reported. (Clarified as of 12/04/2023)
Added a new section with information for changes reported to FAA to determine whether additional verification is required.. (For changes reported by a third-party source on or after 03/14/2023) Added a clarifying note to when a reported change causes an increase. FAA requests verification of relationship and living arrangements to add a participant to an NA budgetary unit when questionable, or mandatory verification is missing. (Clarified as of 09/18/2023) Removed a Note that only mentioned the Deceased Participant Crossmatch Report provided by the Arizona Department of Health Services (ADHS) Office of Vital Records because now there is another Deceased Participant Crossmatch Report that is considered unclear info. There also was already a link right above the Note to Crossmatch reports. (Effective 12/18/2023)
Added standard verbiage when referencing the use of a non-relative or landlord statement. (Policy was clarified as of 04/24/2023) Revised the procedures to follow for NA and CA when all participants move out of state. (Policy was clarified as of 07/03/2023) Added the correct procedures for change of addresses reported to FAA by a third-party source. Update made to procedures for participants that are identified on the Public Assistance Reporting Information System (PARIS) Interstate Match Report.
Moved and modified information from the income chapters during the reformat. (Effective for changes processed on or after 10/02/2023)
Updated the net SMD amount from $125 to $145, (For the benefit month of 08/2023 and ongoing) (Reference changed from FAA6.A03J)
Moved and modified information from the income chapters during the reformat. (Reference changed from FAA4.G08C) (Effective for changes processed on or after 10/02/2023)
Added standard verbiage when referencing the use of a non-relative or landlord statement. (Policy was clarified as of 04/24/2023)(Reference changed from FAA6.A03L)
Added standard verbiage when referencing the use of a non-relative or landlord statement. (Policy was clarified as of 04/24/2023)(Reference changed from FAA6.A03N)
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FAA6.A04A.01 – ACTS Actions
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Added additional verbiage regarding when to extend an alert. (Effective on or after 06/05/2023) Added Site Code 466 for Colorado City cases and 261C to align with the CARC policy. (Updated as of 08/28/2023) Updated the site code for the Address Confidentiality Program (ACP) from 759C to 756C and to match the current standard work process. (Effective 11/20/2023)
Added sexual harassment, sexual abuse, and stalking to Unfit for Work exemption, domestic violence bullet. (Effective for determinations completed on or after 02/27/2023) Added to procedures that when the X640 notice has not automatically been sent, FAA sends the F040 NA Work Requirement notice. (Clarified as of 08/28/2023) Added when a participant 18 through 52 years of age is a work registrant, the participant may be subject to the ABAWD time limits. (Effective with all applications received on or after 10/01/2023) Changed the requirements for the Refugee Exemption. To be eligible for the refugee exemption, the participant must be eligible for the RRP and subject to the work or training programs provided by the RRP private sector providers or the Refugee Job Service. (Effective with all eligibility determinations completed on or after 12/11/2023)
Added to procedures that when the X640 notice has not automatically been sent, FAA sends the F040 NA Work Requirement notice. (Clarified as of 08/28/2023) Added instructions for provider determinations received for a participant subject to ABAWD time limits. (Effective with all applications received on or after 10/01/2023)
Reformatted and moved NA lead participant selection information from FAA5.A. (Effective 02/13/2023) (Reference changed from FAA5.A02A)
Added good cause for victims or survivors of domestic violence, sexual harassment, sexual assault, or stalking to the policy section. Added a NOTE to AZTECS Procedures for CA, referral to a Jobs contractor is required and the Jobs contractor determines the deferral. (Effective for determinations completed on or after 02/27/2023) Incorporated reformatted the UI-comparable work requirement disqualification from FAA5.A02. (Effective for all work disqualifications imposed on or after 04/17/2023)
Added the reopening reason RENW for NA Renewal Compliance. (Effective for all NA Renewal compliances on or after 04/24/2023)
Added clarification that when a case is closed for not completing MAC requirements and complies after closure, it does not need to meet the first bullet in order to REPT. (Clarified as of 10/10/2023)
Added clarification that a participant who is currently receiving benefits is added to an active case, it can result in rolling the case past current system month. Updated the procedures to follow when a participant is currently receiving benefits in another case. Added clarification and link to the AZTECS keying procedures for adding a participant. (Effective for determinations completed on or after 05/22/2023)
Added information for when a participant has a mononym, single-word name. (Effective 10/30/2023)
Updated the claim and waiver amount per the FNS waiver that was approved 11/2022 (The CNAP Manual was updated as of 11/13/2023)
Updated the claim and waiver amount per the FNS waiver that was approved 11/2022 (The CNAP Manual is updated as of 01/02/2023)
Updated the claim and waiver amount per the FNS waiver that was approved 11/2022 (The CNAP Manual is updated as of 01/02/2023)
Added the clarification that an appeal can be filed through the HEAplus system. (Clarified as of 10/10/2023) Added the clarification that an appeal can be filed through the HEAplus system. (Clarified as of 12/26/2023)
Added instruction to use FAIL TO APPEAR/AG DECISN UPHLD PH Denial Closure Reason Code, when reducing or stopping benefits based on the original determination. Changed the exception to a note. (The CNAP Manual has been updated as of 03/06/2023)
Policy was revised to reflect the verbiage used for the DBME Referral Guide for the Office of Inspector General (OIG). (Updated effective 12/04/2023)
Combined all poster references into one, split lobby posters into mandatory and optional, changed the posters that are required in the staff common areas, and removed FAA worker area poster requirements. (Effective 10/16/2023)
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FAA6.H01B.01 – Posters in the Lobby
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The USDA nondiscrimination statement and contact information was updated. (Quarterly update of posters that were revised, effective 02/13/2023.) Effective 10/16/2023, removed entire reference because the information was moved. (See FAA6.H01B for prior policy.)
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FAA6.H01B.03 – Posters in FAA Worker Areas
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Updated the revision date of the FAA-1035A. (Quarterly update of posters that were revised, effective 02/13/2023.) Effective 10/16/2023, removed entire reference because the information was moved. (See FAA6.H01B for prior policy.)
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FAA6.H01B.04 – Posters in Staff Common Areas
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Updated the revision date of the FAA-1035A. (Quarterly update of posters that were revised, effective 02/13/2023.) Effective 10/16/2023, removed entire reference because the information was moved. (See FAA6.H01B for prior policy.)
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FAA6.H01C – USDA Nondiscrimination
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Added the Keep Your Benefits Safe (FAA-1840A) poster and revised some of the other posters revision dates. (Effective with all interviews completed on or after 01/03/2023)
Added note about Tribal New and that TPEP approval for Tribal New participants are not held. Staff must call FAA Systems Help Desk to change the H1 H2 Issuance Codes on AFPD to S1 S2 when benefits are approved. (Effective for all TPEP NEW Referrals and TPEP CA Jobs Exempt cases approvals completed on or after 01/17/2023). Updated list of Tribal TANF Programs to include which programs are determined by FAA. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
Description: Removed the link related to the 20% benefit reduction as it no longer applies, effective with the benefit month of 12/2023. (Effective for the benefit month od 12/2023)
Updated title. Removed reference that FAA determines CA eligibility for PY Tribal TANF. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
Updated requirements for PY Tribal TANF. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
Added special keying procedures for PY Tribal TANF applications. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023
Updated Reference title. Created referral process reference for sending applications potentially eligible for PY Tribal TANF. (Effective for applications received on or after 05/01/2023)
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FAA6.I06D.01 – Pregnant Participant Only – Pascua Yaqui Tribal TANF
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Removed this section. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
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FAA6.I06D.02 – Child Only Cases – Pascua Yaqui Tribal TANF
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Removed this section. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
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FAA6.I06D.03 – Parent Only Cases – Pascua Yaqui Tribal TANF
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Removed this section. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
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FAA6.I06D.04 – Employment Referrals – Pascua Yaqui Tribal TANF
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Removed this section. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
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FAA6.I06D.05 – Personal Responsibility Agreement (PRA) – Pascua Yaqui Tribal TANF
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Removed this section. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
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FAA6.I06D.06 – Income and Resource Exceptions - Pascua Yaqui Tribal TANF
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Removed this section. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
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FAA6.I06D.07 – Family Benefit Cap Period (FBCP) - Pascua Yaqui Tribal TANF
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Removed this section. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
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FAA6.I06D.08 – Lifetime Benefit Limit (LIBL) - Pascua Yaqui Tribal TANF
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Removed this section. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
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FAA6.I06D.09 – TPEP Benefit - Pascua Yaqui Tribal TANF
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Removed this section. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
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FAA6.I06D.10 – Sanctions – Pascua Yaqui Tribal TANF
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The notice numbers for sanctions were corrected for clarity. (The CNAP Manual has been updated as of 02/21/2023). Removed this section. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
Updated title. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
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FAA6.I06F – Benefit Determinations – Pascua Yaqui Tribal TANF
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Removed this section. PY Tribal TANF is now determined by PY YOEME staff and is no longer determined in AZTECS. (Effective for applications received on or after 05/01/2023)
Added AZTECS updates for NA Renewal Compliance. (Effective for all NA Renewal compliances on or after 04/24/2023). Added verbiage for clarity that cooperation with the Division of Child Support Services (DCSS) at renewal is not the same as pre-cooperation. Cooperation can be verified at renewal by reviewing the DATE OF AF COOPERATION field on APPD. Pre-cooperation with DCSS is not required for CA renewal applications unless participants request an additional child be added to their ongoing CA case, or when a change is reported. (Effective on 06/12/2023). Added clarification that a case can be rolled past the current system month when an application is submitted within 60 calendar days of the last day of the approval period. (Effective 06/19/2023) Added clarification that a case can be denied on timely recert denial date when the tenth calendar day to provide information is the same. (Clarified as of 12/26/2023)