FAA6.E Overpayments : 06 Methods of Overpayment Collection - Overview : B Methods of NA Overpayment Collection - Overview : .09 Methods of NA Overpayment Collection - Collection of Overpayment Under the Referral Limit
Methods of NA Overpayment Collection - Collection of Overpayment Under the Referral Limit
 
(01/01/20 - 12/31/20)
The following guidelines apply to NA overpayment collections when the overpayment is an agency error or inadvertent household error under the referral limit and the case is closed:
 
●The Office of Accounts Receivable and Collections (OARC) is not required to track cumulative claim totals.
●When the household is inactive at the time of the initial collection and the original claim amount is $300 or less, collection is waived and is no longer required to be pursued.
 
OARC cannot waive or discontinue collection efforts when all of the following have occurred:
 
●Collection efforts have reduced an established claim to under the referral limit.
●The household later becomes inactive.
●The claim was discovered during a QC review