HEA CURR RECEIVE ACTS Alert
Alert initiated by the system: This alert is generated when there are multiple applications in HEAplus and there is an open program in AZTECS.
Alert name: HEA CURR RECEIVE
Due Date Assigned by ACTS
10 calendar days from the date the alert is generated.
Action
Review the applications for any possible changes that need to be verified.
When the reported change does not need to be verified and does not affect eligibility, complete all of the following:
●Document the case file of all actions taken.
●Close the alert.
When the change must be verified complete all of the following:
●Send a request for information.
●Extend the ACTS Alert to one day after the due date of the information request notice.
When the requested verification is received see Effecting Changes.
When the verification is not provided review the case file and complete one of the following:
●Stop the benefits allowing for NOAA(g) when continued eligibility cannot be determined.
●Continue benefits at the level prior to the reported change only when continued eligibility is not in question.
Document the case file of all actions taken.
Close the alert.
Last revised 09/08/2022 - No archives