Change of Address Information is Needed ACTS Alert
Alert initiated by the system: This alert is generated when a document using the Change of Address Information is Needed Document type is uploaded in OnBase.
Alert name: CHANGE OF ADDRESS INFORMATION IS NEEDED
Due Date Assigned by ACTS
10 calendar days from the date the alert is generated.
Action
Check for a new address and possible changes in shelter costs.
Verify the change reporting requirements for the case and determine which actions need to be taken.
For more procedures, see Effecting Changes.
When all necessary actions have been completed document the case file.
Close the alert
Last revised 04/04/2022 - No archives