Case Audits
  |
This section includes information about case audits.
Policy
A case audit is all of the following:
●An investigation of one or more eligibility factors
●Is based on specific changes or possible changes in the budgetary unit's circumstances
●Are conducted for all programs
A case audit may be conducted at any time eligibility factors become questionable.
When a case audit is required, all of the following apply:
●A new application is not required.
●Only the eligibility factors in question must be verified.
●For NA and CA, the questionable factors may be verified by phone, mail, or face-to-face in the office with the participant.
●For CA, the questionable factors may be verified by home visit.
Procedures
When necessary, ask the participant to come into the office to clarify the information in question.
Document the results of the audit in the case file(g).
Verification
System interface and the case file(g) must be reviewed before verification is requested. No additional verification is needed when AZTECS interface or HEAplus hubs have verified the information.
The participant has the primary responsibility for providing verification. (See Participant Responsibilities – Providing Verification for additional policy.)
Verification depends on the eligibility factor in question.
AZTECS Keying Procedures
Keying AZTECS is not required unless the results of the case audit provide information that differs from what is in AZTECS.
Legal Authorities
7 CFR 272.1(f)
7 CFR 272.1(g)(6)(i)
7 CFR 272.1(g)(6)(ii)
7 CFR 272.1(g)(6)(iv)
7 CFR 272.1(g)(6)(v)
7 CFR 272.1(g)(6)(v)(A - C)
7 CFR 273.2(d)(2)
last revised 08/30/2021