Revision 19 (01-01-12 through 03-31-12) : FAA1 System Information and Application Screening
FAA1 System Information and Application Screening
 
FAA1.A05B - Agency Principles - Right to File an Application
Added links for easier navigation and also added verbiage regarding FAA regular business hours. (Policy Broadcast 11‑45, effective 10/26/11)
 
FAA1.A06 - Confidentiality - Overview
Added WARNING about consequences of misuse of information and reformatted for clarity. (Policy Broadcast 11‑41, effective 10/07/11)
 
FAA1.A06A - Types of Confidential Information
Clarified that the listed items are not the only items that can be considered confidential. (Policy Broadcast 11‑41, effective 10/07/11)
 
FAA1.A06C - Release of Confidential Information
Separated information into multiple references for clarity. (Policy Broadcast 11‑41, effective 10/07/11)
 
FAA1.A06C.01 - Release of Confidential Information – No Permission Needed
 
Added new subject with information from FAA1.A06C. (Policy Broadcast 11‑41, effective 10/07/11)
 
FAA1.A06C.02 - Release of Confidential Information to Law Enforcement
 
Added new subject with information from FAA1.A06C. (Policy Broadcast 11‑41, effective 10/07/11)
 
FAA1.A06C.04 - Release of Confidential Information - Participant Review of Case Information
Clarified that notices may be provided without an appointment. (Reference changed from FAA1.A06D) (Policy Broadcast 11‑41, effective 10/07/11)
 
FAA1.A07 – Conflict of Interest
 
Added new subject for conflict of interest reporting. (Policy Broadcast 11‑40, effective 10/07/11)
 
FAA1.A07A – Conflict of Interest - Employee/Contractor Reporting Responsibility
 
Added new subject for conflict of interest reporting. (Policy Broadcast 11‑40, effective 10/07/11)
 
FAA1.A07B – Conflict of Interest - Local Office Reporting Responsibility
 
Added new subject for conflict of interest reporting. (Policy Broadcast 11‑40, effective 10/07/11)
 
FAA1.A08A – Handling Special Cases - Employees
Added information regarding conflict of interest reporting. Also, added a reminder that inquiries in AZTECS and OnBase to a case that is a conflict of interest can be considered suspicious or fraudulent activity. Reformatted for clarity. (Reference changed from FAA1.A06F.01) (Policy Broadcast 11‑40, effective 10/07/11)
 
FAA1.A08B – Handling Special Cases - Relatives
Added information regarding conflict of interest reporting. Also, added a reminder that inquiries in AZTECS and OnBase to a case that is a conflict of interest can be considered suspicious or fraudulent activity. Reformatted for clarity. (Reference changed from FAA1.A06F.02) (Policy Broadcast 11‑40, effective 10/07/11)
 
FAA1.A08C – Handling Special Cases - Co-workers and Co-worker’s Relatives
 
Added new subject for special case handling of co-workers and their relatives. (Policy Broadcast 11‑40, effective 10/07/11)
 
FAA1.A08D – Handling Special Cases - Other Nonrelative Conflict of Interest Cases
Added information regarding conflict of interest reporting and changed title to include other cases. Also, added a reminder that inquiries in AZTECS and OnBase to a case that is a conflict of interest can be considered suspicious or fraudulent activity. (Reference changed from FAA1.A06F.03) (Policy Broadcast 11‑40, effective 10/07/11)
 
FAA1.A08F – Handling Special Cases - Impartiality
Added information regarding conflict of interest. (Reference changed from FAA1.A06F.05) (Policy Broadcast 11‑40, effective 10/07/11)
 
FAA1.A09 – Inappropriate, Suspicious, or Potentially Fraudulent Activity - Overview
Added additional examples of activities that could be considered inappropriate, suspicious, or potentially fraudulent. Added WARNING regarding consequences of wrong actions. Reformatted for clarity. (Policy Broadcast 11‑40, effective 10/07/11)
 
FAA1.A10A.05 – Translation Services When Sending Notices
Replaced FAA Customer Service Support with the Policy Support Team. (Reference changed from FAA1. A08A.05) (Policy Broadcast 11‑34, effective 09/06/11)
 
Revised policy to clarify what actions need to be taken when NA Expedite benefits were issued as an aggregated allotment. Added WARNING to state NOT to authorize NA benefits for the third month until the verification is provided. (Reference changed from FAA1.O04D) (Policy Broadcast 11‑35, effective 09/29/11)
 
Added the word renewal in the lead in and changed “contacts the local office” to “takes the required action”. (Reference changed from FAA1.O05B.03) (Policy Broadcast 11‑33 effective 09/01/11)
 
FAA1.K02D - Official Applications - Identifiable Applications
Added information regarding business hours and effective dates. (Policy Broadcast 11‑45, effective 10/26/11)
 
FAA1.K03 - Where to Apply - Overview
Added a glossary link for FAA regular business hours. Changed the wording in the last NOTE from date of application to effective date. (Policy Broadcast 11‑45, effective 10/26/11)
 
FAA1.K05 – Representatives - Overview
Added a WARNING that additional authorization is needed for NA representatives when the NA representative is an FAA employee or retailer responsible for accepting NA.
 
FAA1.K05B – Representatives – NA Representative
Moved information that authorization is needed for NA representatives when the NA representative is an FAA employee or retailer responsible for accepting NA to a WARNING.
 
FAA1.K07 - Effective Date - Overview
Added new policy regarding what to do when a CA or NA application is turned in outside of FAA business hours. (Policy Broadcast 11‑45, effective 10/26/11)
 
FAA1.N08B - Register Application (REAP) - Application Received Date
Added a link for Effective Date and the first three bullets in the exception box. (Policy Broadcast 11‑45, effective 10/26/11)