FAA1 System Information and Application Screening
FAA1.A02A – Conflict of Interest – Employee, Contractor, Volunteer, Temporary Employee Reporting Responsibilities
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Completed change to remove references to MAP and the requirement to photocopy and send original documents to HR. Added information about digital electronic copies. (Effective 07/17/2023) This section has been reformatted and moved to FAA1.C03A.01 under Agency Responsibilities. (Effective 12/26/2023)
FAA1.A02B – Conflict of Interest – Supervisor Reporting Responsibility
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Completed change to remove references to MAP and the requirement to photocopy and send original documents to HR. Added information about digital electronic copies. (Effective 07/17/2023) This section has been reformatted and moved to FAA1.C03A.01 under Agency Responsibilities. (Effective 12/26/2023)
FAA1.A04H – Handling Special Cases - Address Confidentiality Program (ACP)
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Updated the site code for the Address Confidentiality Program (ACP) from 759C to 756C. (Effective 11/13/2023) This section has been reformatted and moved to FAA1.C01B.02 under Participant Rights. (Effective 12/26/2023
This section has been reformatted and moved to FAA8.A01A under Other Places for Assistance. (Effective 12/26/2023)
FAA1.A06F – Handling Special Cases – Requests for Reasonable Accommodations
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Removed SAW unit reference and replaced it with CLU information. (Effective with all accommodation requests received on or after 02/01/2023) This section has been reformatted and moved to FAA1.C01B.02 under Participant Rights. (Effective 12/26/2023)
FAA1.A06F.01 – Handling Accommodation Requests – Visual Impairments
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Removed SAW unit reference and replaced it with CLU information. (Effective with all accommodation requests received on or after 02/01/2023) This section has been reformatted and moved to FAA1.C01B.02 under Participant Rights. (Effective 12/26/2023)
FAA1.A08C – Communication with Hearing Impaired Customers
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Clarified the policy for requesting an American Sign Language (ASL) Interpreter. (Effective with all sign language translations needed on or after 01/09/2023) This section has been reformatted and moved to FAA1.C01B.02 under Participant Rights. (Effective 12/26/2023)
Removed the contradiction in the first paragraph, removed boxes incorporating them into the policy, and clarified reopening the application. (Clarified as of 12/26/2023)
Added when an initial, timely or untimely renewal application can be denied when mandatory requested information is not provided. Added that an application can be denied on the 10-calendar day information due date when the timely recert denial and timely denial date are the same. Revised for clarity. (Effective 05/15/2023)
Added procedures for actions needed before denying NA applications for excessive income. (Effective for determinations completed on or after 04/17/2023) Removed the NA Exception box. Added WN to the list of code that can be used for denial prior to the Timely Denial date. Revised for clarity. (Effective 05/15/2023) (Clarified as of 10/23/2023) Added clarification to policy when case is ineligible. (Clarified as of 11/27/2023) Added clarification that a case can be denied on timely denial date when the tenth calendar day to provide information is the same. (Clarified as of 12/26/2023)
Clarified that law enforcement agencies must submit a DES Public Records Request when requesting confidential information regarding an FAA participation. (Law enforcement requests for participant information on or after 03/27/2023) Identified which information must not be included in an Appeals Packet. (Clarified as of 07/24/2023) Revised policy to indicate that FAA shares the participants SSN with the Arizona Department of Gaming and the Office of Accounts Receivable and Collections. The SSN is shared to assist in the collection of overpayments. (Clarified as of 07/31/2023) Updated the information that can be given to law enforcement. (Effective 10/16/2023) Added under its own subheader that the Tribal Authority to Release Information (FAA-1442A) form can be used by tribes to verify NA and CA. Also added the timeframe for the validity of the FAA-1442A. This section has been reformatted and moved to FAA1.C01B.01 under Participants Rights. (Effective 12/26/2023)
Reformatted and moved Agency Principles from FAA1.A to Rights of the Participant. (Effective 03/27/2023) (Reference changed from FAA1.A03)
Reformatted and moved Agency Principles from FAA1.A to Rights of the Participant. (Effective 03/27/2023) (Reference changed from FAA1.A03)
Reformatted and moved Agency Principles from FAA1.A to Rights of the Participant. (Effective 03/27/2023) (Reference changed from FAA1.A03)
Reformatted and moved Interpreter and Translator Needed from FAA1.A to Rights of the Participant. (Effective 03/27/2023) (Reference changed from FAA1.A08) Removed the directions for requesting an in-person translator in FAA6.M114 and added to FAA1.C01L. (Updated as of 10/10/2023) Moved the contact information for Foreign Interpreters and Sign Language Interpreters into the procedures. (Updated as of 11/20/2023)
Added A1 to the list when a participant statement is not acceptable. (Effective with all interviews completed on or after 01/03/2023). Updated the procedures for requesting verification and removed the HEAplus RFI. (CNAP Manual has been updated as of 01/09/2023). Clarified SVES sources. (Effective 03/06/2023). Revised to include information on postponing for verification when unclear information is received during the approval period. (For changes reported by a third-party source on or after 03/14/2023) Added clarification to not pend case when found to be ineligible. (Clarified as of 11/27/2023)
This is a new section under Agency Responsibilities and Under the Influence was added here. (Effective 12/26/2023)
Change to the next workday for mailing voter registration forms and completing batching. Change to two copies of the DES-1230A is needed and added sending a full box to the DES Records Center or at the end of a calendar quarter. (When mailing voter registration forms and completing batch reports on or after 01/17/2023) Added question numbers for required questions on AZ Voter Registration form. (Effective 04/17/2023)
Reformatted and moved all policy from FAA1.A12 through FAA1.A14 and A16. (Effective 03/27/2023)
Added notes about spouse receiving Supplemental Security Income (SSI) and application form FAA-0001A for clarity. Added note about OnBase viewing of notices. (Effective for all AZSNAP applications received on or after 01/23/2023) Clarified that AZSNAP simplifies the NA application and eligibility determination process for participants that are elderly and are receiving SSI. Added that AZSNAP participants are not eligible for expedite benefits or Medical expense deductions. Clarified procedures. (Effective 09/05/2023)
Removed the name and the notice number and replaced with just notice. Added additional steps in processing renewal applications for clarity. Removed the X036 notice from the list since it was not put into production. (Effective 07/31/2023) Added that the date on INDA must be keyed by FAA staff before sending an ESAP Appointment Notice (F046), for an ESAP renewal interview. (Effective 09/05/2023) Updated the conversion policy and procedures and updated the verification section to indicate when a participant’s statement is not used. (Effective 11/06/2023)
Reformatted and moved all policy from FAA1.A10A through FAA1.A10A.03. (Effective 03/27/2023)
Updated that the Comprehensive Medical and Dental Program (CMDP) is now the Mercy Care Department of Child Safety Comprehensive Health Plan (DCS CHP). (Effective 05/01/2023)
Added clarification as to who is eligible to receive supportive services. (Effective 07/24/2023)
Added clarification that participants who are approved for GD are also eligible for supportive services during the 90 day period. Added clarification that GD participants have the opportunity to consult with the Jobs Program specialist for assistance and supportive services. (Effective 07/24/2023) Removed the requirement to key APPD for the GD option. (Clarified as of 10/10/2023) Removed the OnBase Unity form from the Policy section. Added additional instructions for calculating the Grant Diversion (GD) payment amount. This is related to the Urgent Bulletin emailed on 11/16/2023 effective 11/20/2023 in AZTECS for the benefit month of December 2023. (Effective for the benefit month of 12/2023)