EBT Card Maintenance (EBCM) - Overview
Only designated FAA office staff responsible for EBT card issuance have the profile to perform EBT card maintenance on EBCM. EBCM is used to issue or change information on a EBT card.
Before EBCM can be used to link a EBT card to a cardholder, the worker or designated office staff must establish the case on
EBPM.
When the case has not been set up on EBPM, the following edit message displays:
*INFO* CASE DOES NOT EXIST ON EBT SYSTEM - MUST ADD
Any issuance or change action completed on EBCM creates a record on ACHI.
Policy and procedures for EBCM are outlined as follows: