Unclear Information Definition
Unclear information is information provided by a
third-party source(g), that is not verified or information that is verified, but additional information is needed for FAA to determine the impact on the budgetary unit’s eligibility or benefit amount.
Unclear information must be resolved before determining benefits for a new application or renewal application, or the Mid Approval Contact (MAC).
Sources of unclear information include, and are not limited to, any of the following:
●Returned mail
●PARIS Interstate Match Report
●National Directory of New Hires (NDNH)
When unclear information is received during the approval period, determine what action is required. (See
Verifying Reported Changes for more information.)
For procedures on processing unclear information see the procedures in
Providing Verification.