FAA6.M Contact Information : 88 Policy Support Team (PST)
Policy Support Team (PST)
The address for the Policy Support Team (PST) is as follows:
 
●Site Code 937A
Mail Drop 33S5
 
PO Box 6123
Mail Drop 33S5
Phoenix AZ 85005-6123
 
Phone: (602) 774-5523
Fax: (623) 777-5647
Email: [email protected]
 
Staff may contact the PST via email for any of the following:
 
●Conservatorship
●To determine potential eligibility for battered noncitizens
●When reporting indigent sponsored LPRs
●Review of application when other than an official application is received
●Request to verify eligibility of an institution (FAA-1789A)
●Clarification requests from the Office of Program Evaluation
●To suggest changes to any of the following:
Forms, posters or pamphlets
Notices
CNAP Manual verbiage or link issues
●Policy Clarification (PC) and Field Inquiries (FI) from FAA staff
 
NOTE See Elevating Eligibility Questions for proper instructions on how to elevate a PC or FI and a listing of who is authorized to submit a PC or FI request to the PST. See Sending Suggestions to PST for email subject lines to use when suggesting changes.