Office of Accounts Receivable and Collections (OARC) Procedures
When a hearing request is received at the Office of Accounts Receivable and Collections (OARC), OARC notifies the
Office of Appeals via email within one
workday(g) from receipt of the request.
NOTE A screen print of the email is attached to the hearing request.
When the request pertains to an overpayment, OARC completes the following within three calendar days from receipt of the hearing request:
●Completes an internal form, listing the documents still needed by the Office of Appeals.
●Forwards the hearing request, with the list attached, to the appropriate FAA office for further processing.