Discrimination Complaint Offices
Participants may believe they have been subject to discrimination. When this occurs, advise participants that they may file a written complaint. Send all complaints against DES to the following address:
Arizona Department of Economic Security
Office of Equal Opportunity
Director’s Office 010A
P O Box 6123 – Mail Drop 1119
Phoenix Arizona 85005-6123
Fax: (602) 364-3982
Advise the NA participant they may send an additional dual complaint to the following department:
Food and Nutrition Service, USDA
Assistant Secretary for Civil Rights (ASCR)
1320 Braddock Place Room 334
Alexandria VA 22314
Phone: (833) 620-1071
TDD: (800) 877-8339
Fax: (833) 256-1665 or (202) 690-7442
Advise the CA or MA participant they may send a dual complaint to the following:
●Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Ave, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: (800) 368-1019
Voice: (202) 368-1019
TDD: (800) 537-7697
Fax: (202) 619-3818
●Attention: Regional Manager
U.S. Department of Health and Human Services
Office for Civil Rights/Region IX
Room 322
50 United Nations Plaza
San Francisco CA 94102
Phone: (415) 437-8310
TDD: (415) 437-8311
Fax: (415) 437-8329
Submit AHCCCS grievance to the following:
●Office of Administrative Legal Services
Arizona Health Care Cost Containment System
Attn: General Counsel
801 E Jefferson St
MD 6200
Phoenix, Arizona 85034
Phone: (800) 654-8713 ext. 74232
Fax: (602) 253-9115