Customer Care Center for Health-e-Arizona Plus and FAA
To contact the Customer Care Center for
Health-e-Arizona Plus (HEAplus) and FAA, call (855) HEA-PLUS or (855) 432-7587.
The hours of availability for the Customer Care Center for Health-e-Arizona Plus and FAA are as follows:
Monday through Friday between the hours of 7:00 a.m. to 6:00 p.m. (Mountain Standard Time**, excluding state holidays).
NOTE This contact information is for customers’ use only. FAA staff should refer to the
FAA Directory for Help Desk numbers. (For internal use only)
This number can also be used to request an HEAplus password reset or Username Retrieval.
**The Customer Care Center does not observe
Daylight Saving Time(g).