Arizona's Cash and Nutrition Assistance Policy Manual (CNAP Manual)
Employee Home Page
The CNAP Manual contains policy and procedures for Arizona’s Cash and Nutrition Assistance Programs only.
Policy for the Medical Assistance Program is found in the Eligibility Policy Manual located HERE.
Customers may find what they are looking for on the Customer Information Page.
PST Post link: Summary of broadcasts issued last month.PST Post link: Summary of broadcasts issued last month. What’s Changed on 07/26/2021?
There are changes to the Cash and Nutrition Assistance Policy (CNAP) Manual. For more information, see What’s Changed.
Sticky note stating "Remember" Reminders
When you are assigned a locked case file, contact the Employee Benefit Unit (EBU) by phone at (844) 493-8879 or by email at [email protected].
To see the changes that were made to the NA and CA processes due to Governor Ducey’s Coronavirus Declaration of Emergency, see the Urgent Bulletins Due to the 2020 Covid-19 Crisis page.
Check OnBase for permanent verification before requesting more verification and before denying any applications.
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FAA Policy Navigational Helpdesk
If you cannot find what you are looking for, please contact the FAA Policy Navigational Helpdesk at (602) 774-5523. The helpdesk is available Monday through Friday (except holidays) from 8:00 am through 5:00 pm (Arizona Time).