FAAEBT.B Electronic Benefit Transfer (EBT) Screens : 04 EBT Card Maintenance (EBCM) - Overview : B EBT Card Maintenance (EBCM) - Alternate Card Holder Selection
B EBT Card Maintenance (EBCM) - Alternate Card Holder Selection
 
(01/01/08 – 03/31/08)
Policy and procedures regarding selecting EBT alternate card holders for a case are outlined in EBT Alternate Card Holder.
 
To select an EBT alternate card holder for initial Over‑The‑Counter (OTC) issuance, complete the following:
 
Key Y in the SELECT ALTERNATE field on EBCM and press ENTER.
 
NOTE When an alternate card holder has not been established on EBPM, this field does NOT display.
 
The ALTERNATE CARD HOLDER 1 EBCM screen displays. This screen looks exactly like the PRIMARY PAYEE EBCM screen, except the PRIMARY PAYEE header is now replaced with ALTERNATE CARD HOLDER 1 header.
Issue the card following the policy and procedures at EBT QUEST Card Issuance Over‑The‑Counter (OTC)
When another alternate card holder is to be selected, complete the following:
Key Y in the SELECT ALTERNATE CARD HOLDER field on the ALTERNATE CARD HOLDER 1 EBCM screen, and press ENTER. The ALTERNATE CARD HOLDER 2 EBCM screen displays.
When the transmission is successful, the following edit message displays:
*INFO* ALTERNATE CARD HOLDER 1 CARD HAS BEEN ISSUED ON THE EBT SYSTEM.
When the transmission is unsuccessful, the EBT Processing System displays a reject reason. Review the error, and make the necessary corrections.
 
When issuing an EBT card over the counter, issue the card following the policy and procedures at EBT- QUEST Card Issuance Over-The-Counter (OTC).