K EBT Benefit Issuance and Availability - Inactive Account
When an EBT account has been inactive for 90 days or more, the account is considered Aged.
 
When an EBT account is Aged, AZTECS completes the following:
 
For CA, issues an AGED CASH ASSISTANCE ACCOUNT X073 notice
For NA, issues an AGED NUTRITION ASSISTANCE X013 notice
 
Once the EBT account is Aged the only action required by the payee to keep the account active is to use the QUEST Card.
 
When the payee has NOT accessed their NA EBT benefits for ONE YEAR and CA benefits for 180 days, from the initial date of benefit activity, the EBT benefits are deleted. The payee loses all rights to regain those EBT benefits.