E EBT Benefit Issuance and Availability - Emergency Benefits
(07/01/11 –09/30/11)
Issuance of emergency benefits is required in certain situations. These situations include, but are not limited, to the following:
Expedited NA benefits must be available to the participant by the seventh calendar day
The participant has an urgent need and one of the following occurred:
The agency’s action deauthorized the benefits
The application was processed untimely
When issuance of emergency benefits is required, the following must be completed:
The EI completes the following:
Authorizes the case.
Reviews the reason for requesting immediate access to benefits with the Supervisor.
Documents the case file and CADO or the CADO Extension Form (CEF) indicating the reason for the request. (See EBT CA Expedited Benefits and EBT NA Expedited Benefits)
When the Supervisor approves the EI’s request, the Supervisor completes and sends the EBT Emergency Benefits/Cancellation of Benefits Request Form (FAA‑1003A) via e‑mail to both of the following:
The Local Office Manager (LOM) or designee
NOTE Send the FAA‑1003A form to the EBT Emergency Benefits Unit by fax when e‑mail is unavailable.
When non-expedited benefits are not available to the participant by the appropriate new application time frames, see EBT Same Day Availability.
The EBT Emergency Benefits Unit makes benefits available on the day the request is received. (See EBT Same Day Availability)