FAAEBT.A Electronic Benefit Transfer (EBT) Policy and Procedures : 03 EBT QUEST Card - Overview : G EBT QUEST Card - Replacement or Returned Card
G EBT QUEST Card - Replacement or Returned Card
Policy and procedures regarding replacement of QUEST cards, or returned cards, are outlined as follows:
 
 
WARNING
Replacement cards must be issued even when the EBT account funds are less than the $5.00 replacement fee. In these instances, the replacement fee is waived.