FAA6.R What’s Changed in the CNAP Manual : 01 What’s Changed History
What’s Changed History
 
Effective 11/04/2019, changes to the CNAP Manual are listed on the What’s Changed page at the beginning of the workweek. A PDF copy of weeks prior are listed as follows:
 
2021
10/18/2021
No changes were made.
Change: Cryptocurrency Income and Resources
Change: AZSNAP Allotment Increase
Reminder: DBME Specific Voter Registration Policy
Reminder: Waiver of the Interview Requirement (Amended)
Reminder: Extension to Supplemental NA Benefits (Amended)
Change: Arizona Employment and Training Program Changes for Fiscal Year 2022
Change: Lottery or Gambling Winnings Amount
Reminder: Batch Report for Voter Preference Question (DES-1230A) Form
General Information: Email for Appeal-Related Documents
General Information: General Information: FNS Q&A for October SNAP (NA) Benefit Changes
General Information: TANF Pandemic Emergency Assistance Funds (PEAF) Payments
General Information: New Posters Are Coming Your Way
General Information: Forms Update includes the following revised forms
Application Signature Pages (FAA-1724A) (English)
Application Signature Pages (FAA-1724A-S) (Spanish)
Rights and Responsibilities (FAA-1573A) form (English)
Rights and Responsibilities (FAA-1573A-S) form (Spanish)
Appeal Information Needed (FAA-1657A) form (English)
Appeal Information Needed (FAA-1657A) form (Spanish)
General Information: Forms Update includes the following newly created forms and new marketing materials:
Batch Report for Voter Preference Question (DES-1230A) form
Nutrition Assistance (NA) Medical Expense Deduction (FAA-1818A) Flyer (English)
Nutrition Assistance (NA) Medical Expense Deduction (FAA-1818A-S) Flyer (Spanish)
Nutrition Assistance (NA) Medical Expense Deduction (FAA-1818A) Poster (English)
Nutrition Assistance (NA) Medical Expense Deduction (FAA-1818A-S) Poster (Spanish)
Change: ACTS Alert ADDR Change – X006
Change: Inform Participants of General Delivery Service
General Information: Salt River Pima-Maricopa Indian Community TANF Program
General Information: Pandemic Funding under the Chafee Foster Care Program
General Information: Forms Update includes the following revised forms
Hopi Tribal TANF Referral Notice (FAA-1459A) form
Information Needed for Tuberculosis Control (FAA-1479A) form (English)
Information Needed for Tuberculosis Control (FAA-1479A-S) form (Spanish)
Income Limits and Allotment Amounts (DNAP) (FAA-1368A) form
Appendix 6 Arizona DNAP packet (FAA-1359A)
General Information: Forms Update includes the following newly created forms:
Foster Care Aged Out Referral (FAA-1097A) form
Foster Care Aged Out Tribal Referral (FAA-1097B) form
Standard Medical Deduction Worksheet (FAA-1813A) form (English)
Standard Medical Deduction Worksheet (FAA-1813A-S) form (Spanish)
National Voter Registration Act Voter Preference Question (DES-1231A) form (English)
General Information: Forms Update includes the following New Marketing Materials and Archived from the Document Center:
Lottery and Gambling Poster (FAA-1727A) (English)
Lottery and Gambling Poster (FAA-1727A-S) (Spanish)
NVRA Offer of Voter Registration (FAA-1699A) (English)
NVRA Offer of Voter Registration (FAA-1699A-S) (Spanish)
Change: New Standard Medical Deduction (SMD) of $160
Reminder: Afghan Special Immigrants’ Program Eligibility
Change: Appeal Hearing Requests
Reminder: Extension to Supplemental NA Benefits
General Information: Forms Update includes the following:
AZ Voter Registration Application (DES-1232A) form (English/Spanish)
Register to Vote Here (FAA-1810A) poster (English/Spanish)
Register to Vote Here (FAA-1810B) poster (English/Spanish/Navajo)
Register to Vote Here (FAA-1810C) poster (English/Spanish /Apache)
AZ Voter Registration Application (FAA-1811A) form (English)
AZ Voter Registration Application (FAA-1811A-S) form (Spanish)
Change: Lottery or Gambling Winnings
Change: Federal Fiscal Year 2022 SNAP Cost-of-Living Adjustment
Reminder: Recorded Telephonic Signature
Reminder: End of PUA and PEUC UI Benefits
General Information: Forms Update includes the following:
AZ Voter Registration Application (FAA-1811A) form (English)
AZ Voter Registration Application (FAA-1811A-S) form (Spanish)
Reformat Update
Change: Verifying Foster Care and Adoption Subsidy Payments
Reminder: NA Compliance After Closure and NA Compliance in the Second 30 Days (Amended)
Reminder: NA Compliance After Closure and NA Compliance in the Second 30 Days
General Information: CNAP Manual Reformat
General Information: Forms Update includes the following:
Rights and Responsibilities (FAA-1573A) form (English)
Rights and Responsibilities (FAA-1573A-S) form (Spanish)
Change: The CNAP Reflects Name Changes and Restructuring of Many FAA Locations
Reminder: Budgeting Interest Income
Reminder: Emergency Allotment $95 Minimum Clarification
Reminder: Extension to Supplemental NA Benefits
Change: Reporting Lottery or Gambling Winnings
Reminder: MAC In-Person or Phone Contact
Reminder: Arizona Back to Work Program
General Information: CFPB Rental Assistance Resources
General Information: Sending Documents to the Policy Support Team
General Information: Forms Update includes the following forms archived from the Document Center:
Electronic Benefit Cap Determination (FAA-1583A) form
Change: NA Expedite Postponed Verification – Closure
Reminder: Elevating Institutions to PST
Reminder: Requesting Issuance of Emergency Benefits
Reminder: Child Tax Credit Payments
Reminder: NA Timely Denial Requirements
General Information: Forms Update includes the following:
Request to Verify Eligibility of an Institution (FAA-1789A) form
Verbal Request to Voluntarily Withdraw from an Appeal (FAA-1693A) form (English)
Verbal Request to Voluntarily Withdraw from an Appeal (FAA-1693A-S) form (Spanish)
Redetermination (FAA-1792A) form (English)
Redetermination (FAA-1792A-S) form (Spanish)
AZSNAP Application (FAA-1740A) form (English)
AZSNAP Application (FAA-1740A-S) form (Spanish)
Nutrition Assistance (NA) Work Registration (FAA-1786A) script (English)
Nutrition Assistance (NA) Work Registration (FAA-1786A-S) script (Spanish)
Forms That Have Been Removed (Archived):
Electronic Benefit Cap Determination (FAA-1583A) form
Change: Refugee Cash Assistance (RCA)
Change: The NA Work Registration Script has been Revised
Change: The Utility Assistance Program
Change: Designating an Authorized Representative for AZSNAP
Change: NA Unemployment Insurance Comparable Disqualification
Reminder: MAC Requirements Reminder
Reminder: Extension to Supplemental NA Benefits
Change: Adding FAA DOTS Locations to the CNAP Manual
Reminder: Replacement Issuance of NA Benefits
Change: Spanish Notice Translations
Reminder: The NA and CA Renewal Month
Reminder: Expungement Time Frame Reminder
Change: Hopi Family Assistance Program Tribal TANF Office Reopening
Change: Translation Requirements of Hard Copy Documents
General Information: Forms Update includes the following:
Verbal Hearing Request (FAA-0098B) form (ENG)
Illegal Drag Use Statement (FAA-1415A) form (ENG)
Tuberculosis Control – Agency Action Up-Held (FAA-1487A-S) form (SPAN)
This Notice is About Your Appeal and Information Needed (FAA-1657A-S) form (SPAN)
Equipment Check In & Check Out Form (FAA-1800A)
Earned Income Worksheet 2027 -Training (FAA-1303A-2027) form (ENG)
Forms That Have Been Removed (Archived):
Tuberculosis Control Approval of Benefits (FAA-1480A) form (ENG)
Tuberculosis Control Approval of Benefits (FAA-1480A-S) form (SPAN)
Did Not Complete Interview (TC) (FAA-1481A) form (ENG)
Did Not Complete Interview (TC) (FAA-1481A-S) form (SPAN)
Tuberculosis Control Additional Benefits (FAA-1483A) form (ENG)
Tuberculosis Control Additional Benefits (FAA-1483A-S) form (SPAN)
Tuberculosis Control Increase to Benefits (FAA-1484A) form (ENG)
Tuberculosis Control Increase to Benefits (FAA-1484A-S) form (SPAN)
Tuberculosis Control Decrease to Benefits (FAA-1484A) form (ENG)
Tuberculosis Control Decrease to Benefits (FAA-1485A-S) form (SPAN)
Tuberculosis Control Benefits Ending (FAA-1488A) form (ENG)
Tuberculosis Control Benefits Ending (FAA-1488A-S) form (SPAN)
Unity forms New and Revised
FAA0155B Determining the Primary Wage Earner (PWE)
FAA1523A Personal Responsibility Agreement
Change: Child Tax Credit and State Tax Refunds
Reminder: CARD ISSUE code on EBPM
Reminder: P-EBT Administrative Review
Change: Debit Cards, Prepaid Cards, and Electronic Pay Cards
Change: The NA Work Requirements Notice Has Been Automated
Reminder: When to Use Free Form ACTS Alerts
Reminder: End of FPUC and MEUC
Reminder: AZSNAP Supplements (Includes an Amendment)
Reminder: Extension to Supplemental NA Benefits
General Information: Forms Update includes the following:
Nutrition Assistance (NA) Work Registration Script (FAA-1786A-S) form (Span)
Request to Verify Eligibility of an Institution (FAA-1789A) form (Eng)
Application Needed for Tuberculosis Control (FAA-1478A-S) form (Span)
Information Needed for Tuberculosis Control Program (FAA-1479A-S) form (Span)
Tuberculosis Control Denial/Closure (FAA-1482A-S) form (Span)
Tuberculosis Control – Agency Action Upheld (FAA-1487A-S) form (Span)
This Notice is about Your Appeal and Information Needed (FAA-1657A-S) form (Span)
Change: New Link to ICE OSI Referral E-form
Change: Cuban/Haitian Refugee Cash Assistance
Change: Returned Mail – Simplified Reporting
Reminder: UI Disqualification is Noncompliant with NA Work Requirements
Reminder: Reinstatement of the MAC Process
General Information: Forms Update includes the following:
Verbal Request for a Voluntarily Withdrawal of an Appeal (FAA-1693A) form (Eng)
Verbal Request for a Voluntarily Withdrawal of an Appeal (FAA-1693A) form (Span)
Application Needed for Tuberculosis Control Program (FAA-1478A) form (Eng)
Information Needed for Tuberculosis Control Cash Assistance Benefits (FAA-1479A) form (Eng)
Tuberculosis Control Denial/Closure (FAA-1482A) form (Eng)
Tuberculosis Control Agency Action Upheld (FAA-1487A) form (Eng)
DNAP – Income Limits and Allotments (FAA-1368A) form (Eng)
DNAP Packet (FAA-1359A) forms (Eng/Span)
This Notice is About Your Appeal and Information Needed (FAA-1657A) form (Eng)
Drug/Alcohol Treatment Center Training Acknowledgment (FAA-1799A) for (Eng)
Change: Expungement of Benefits
Change: DNAP Temporary 15% Increase to Allotments
Reminder: Entering Unknown Date of Birth
Reminder: New NA Student Exemptions
General Information: Notice Changes
Reminder: Extension to Supplemental NA Benefits (Amended)
General Information: The Emergency Broadband Benefit Program
Change: CA Drug Testing
Reminder: Extension to Supplemental NA Benefits
Change: DCS Fast Pass Applications
Change: Proof of NA/CA Eligibility
Change: Verbal Voluntary Withdrawals
Change: DCSS Cooperation Phone Number
Reminder: Hopi Tribal TANF Policy and Procedures
Reminder: P-EBT Cards
Reminder: Questions about School P-EBT
Reminder: New $95 Minimum to Supplemental NA Benefits
General Information: Clarification for Codes Used on the WORW Screen
Change: Over The Counter (OTC) EBT Card Issuance
Change: Disqualification of Certain Convicted Felons
Change: The American Sign Language Translation Services
Change: Budgeting a Telephone Expense
Change: NA Expedite Processing Time Frames
Reminder: Changing the INDA Date
Reminder: Mixed Earners Unemployment Compensation (MEUC)
Reminder: Finding P-EBT Cases in AZTECS
General Information: Clarification Provided On Keying The ADDR Screen
General Information: UI Fraud Indicator on HOSC
Important: Email Notification for Renewals
Change: The Mesa Processing Center Office Moved to Chandler
Change: FAA Reinstates the NA Work Requirement Disqualifications
Change: The NA Work Registration Script (FAA-1786A)
Change: The NA Work Requirements (F040) Notice
Reminder: Extension to Supplemental NA Benefits
Change: Reinstatement of the EBT Replacement Card Questionnaire (FAA-1578A) Form
General Information: How to Use Your Arizona EBT Card (FAA-1045A) Pamphlet
General Information: Forms Update includes the following:
Food Distribution/Nutrition Assistance Program Participation (FAA-0559A) form
Nutrition Assistance (NA) Work Registration Script (FAA-1786A)
Nutrition Assistance (NA) Work Registration Script (FAA-1786A-S) (Spanish)
Cash Programs Personal Responsibility Agreement (PRA) (FAA-1523A) form
Cash Programs Personal Responsibility Agreement (PRA) (FAA-1523A-S) form
Determination of Primary Wage Earner (PWE) (FAA-0155B) form
Determination of Primary Wage Earner (PWE) (FAA-0155B-S) form
Tribal/FAA – Turn Around Document (TAD) (FAA-1125A) form
Client Educator’s Checklist (FAA-1782A) form
Change: Fax Cover Sheet (DES-1078A)
Reminder: Reinstatement of the NA/CA Renewal Process
Reminder: Extension of the Temporary 15% Increase to the Thrifty Food Plan and NA Minimum Allotment
Change: Federally Subsidized Housing for the Elderly
Change: Minors Receiving UI Income
Change: Salt River Pima-Maricopa Indian Community LEARN Contact Information
Reminder: List All Household Members on HEAplus Applications
Reminder: Extension of UI Benefits and Stimulus Payment
General Information: P-EBT Issuance has Started
Change: Pre-Hearing Conference Change
Reminder: Suspension of CA Work Requirements
Reminder: Contact Information for the DCSS Pre-Cooperation Process
General Information: Unity Forms are Now Available
General Information: Daylight Saving Time (DST) Begins
Change: Budgeting Emergency Rental Assistance Program Funds
Change: HEAplus PUA Verification
Change: New PST Institution List
Change: Completing the Food Distribution/NA Program Participation (FAA-0559A) Form
Reminder: Always Use the Cash and Nutrition Assistance Policy Manual
Reminder: Locked File Procedures
Reminder: PUA, PEUC, and FPUC Income
General Information: P-EBT is Returning
General Information: Forms Update includes the following:
Determination of Primary Wage Earner (PWE) (FAA-0155B) form
Change: PRAP $$ Alert Code Outstanding Overpayment Verification
Change: Additional Railroad Retirement Board (RRB) Income
Reminder: Extension to Supplemental NA Benefits
General Information: Forms Update includes the following:
Grant Diversion Screening Guide (FAA-1579A) form
Hopi Tribal TANF Referral Notice (FAA-1459A) form
Authorized Representative – Rights and Responsibilities (FAA-1492A-S) pamphlet (Spanish)
Change: Job Participants Training Related Expense (TRE) Reimbursement Payments
Change: Emergency Rental Assistance Program
Change: Grant Diversion Cases Must Be Reviewed the Next Business Day
Reminder: Definition of an Institution Clarified
General Information: Forms Update includes the following:
Disaster Nutrition Program (FAA-1359) Packet
Tribal FAA – Turn Around Document (TAD) (FAA-1125A) form
Authorized Representative – Rights & Responsibilities (FAA-1492A) pamphlet (English)
Change: Temporary Census Income Due to Post-Enumeration Survey
Reminder: FBCP for Caretaker Relatives
General Information: Forms Update includes the following:
Daily EBT Card Audit Report (FAA-1206A) form
Day Sheet (FAA-0564A) form
Earned Income Worksheet – 2021 (FAA-1269B) form
Hearing Request (FAA-0098A) form (English)
Hearing Request (FAA-0098A-S) form (Spanish)
Individual Development Account Agreement (FAA-0257A) form
Pre-Hearing Summary/Discussion (FAA-1692A) form (English)
Pre-Hearing Summary/Discussion (FAA-1692A-S) form (Spanish)
Verbal Request to Voluntarily Withdrawal from an Appeal (FAA-1693A) form (English)
Verbal Request to Voluntarily Withdrawal from an Appeal (FAA-1693A-S) form (Spanish)
Affidavit of Visually Viewed Documentation (FAA-1796A) form
Language Notification Flyer (FAA-1208A)
FAA 0155A Recent Employment/Training Background
FAA 0155B Recent Employment Training Background
FAA 1523 Personal Responsibility Agreement
FAA 1583 Electronic Benefit Cap Grid
DBME Grant Diversion (this is the FAA-1410A)
Change: Reopening Cases-REPT
Change: FAA Crossmatch Reports
Reminder: Extension to Supplemental NA Benefits
Change: Verifying Eligibility of Homeless Shelters
Change: Clarification of NA Student Eligibility Exemptions
Change: Individual Development Account Procedures
Change: When Do You Screen CA Applications for Grant Diversion?
Change: DCS Fast Pass Applications will be Handled by the FAA Hospital Region
Reminder: Applications Received in an FAA Office
General Information: Job Participants Training Related Expenses (TRE) Reimbursement Payments
Change: Whiteriver Office Site Code 334C Relocation
Reminder: Adequate Notice Mailing Date
Reminder: The AZTECS Auto Close Process Applies to CA Cases
General Information: Forms Update includes the following:
Verbal Hearing Request (FAA-0098B) form
Notice of Indigent Exception (FAA-1545A) form
EBT Transaction Adjustment Hearing Request (FAA-0098C) form
EBT Transaction Adjustment Hearing Request (FAA-0098C-S) form
Time Saving Tips (FAA-1513A-S) Flyer
Change: EBT Account Adjustments and Inactive NA Accounts
Change: Office of Program Evaluation (OPE) Contact Information
General Information: Medicare Premium Increase for 2021
Change: Ending Participation in the Address Confidentiality Program
Change: The FAA Client Liaison Unit Contact Information Has Been Added
Change: Verification for Net Income Budgeting
Change: Communicating with Hearing-Impaired Customers
Change: PST Approving Eligible Domestic Violence Shelters
Reminder: Limited English Proficiency (LEP) Binder
Reminder: Policy Dissemination Subjects
Reminder: Extension of UI Benefits and Second Stimulus Payment
Reminder: Temporary Increase to the Thrifty Food Plan and the NA Minimum Allotment
General Information: Forms Update includes the following:
Cash Programs Personal Responsibility Agreement (PRA) (FAA-1523A) form (English)
Cash Programs Personal Responsibility Agreement (PRA) (FAA-1523A-S) form (Spanish)
AHCCCS Fraud Prevention Investigation Referral (FAA-1181A) form
TANF Pre-Cooperation Interview (FAA-1585A) flyer
Information to Complete Your Case (FAA-0032A) flyer
Change: Fair Hearings in Person or by Phone
Change: Policy Dissemination Process
Reminder: The Arizona ABAWD Waiver Started 01/01/2021
Reminder: Extension to Supplemental NA Benefits
2020
Change: Elevating Institutions to PST
Change: CA Real Property
Change: NA Temporary Out of State Policy Changes
Reminder: Policy Dissemination Process
Reminder: Budgeting Earned Income for CA and NA
General Information: Post Changes
General Information: EBT Online Purchases
General Information: Forms Update includes the following:
Treatment Center Change Report (FAA-0620A) form
Request to Verify Eligibility of an Institution (FAA-1789A) form
Change: PST Approving and Monitoring GLAs
Change: Elevating Institutions to PST
Reminder: Policy Dissemination Process
General Information: 2021 ABAWD Changes
General Information: EBT card Replacements for Itinerant Site Interviews
General Information: Show Low Office Move
General Information: CA Approval Periods
General Information: Certification Extension Process for Reopened Cases
Change: 2021 SSA Cost of Living Adjustment (COLA)
General Information: Division of Child Support Services (DCSS) Office Closure
General Information: Policy Dissemination Process
General Information: Forms Update includes the following:
CA Budget Record (FAA-0200B) form
Policy Dissemination/Training Confirmation (FAA-1215A) form
Proof of Eligibility (FAA-1788A) Poster
AZ State Minimum Wage 2021 English
AZ State Minimum Wage 2021 Spanish
Reminder: Documentation Restriction Reminder
General Information: Desk Aids
Reminder: Documenting Established Benefit Cap Windows
Reminder: Extension to Supplemental NA Benefits
Change: Establishing Relationships
Change: AZ Minimum Wage Increase
Change: 30 Days of Income
Reminder: Requesting Verification
Reminder: NA Denial Notices
General Information: Verifying UI Fraud
General Information: Division of Child Support Services (DCSS) Office Relocation
General Information: Forms Update includes the following:
Time Saving Tips (FAA-1513A) form
Merchant Restaurant Meals Program (FAA-1549A) packet
Rehabilitation Center Semi-Monthly Activity Report (FAA-0620A) form
Rehabilitation Center Eligibility Review (FAA-0620B) form
Institution Determination Checklist (FAA-1557) form
Cash Programs Personal Responsibility Agreement (PRA) (FAA-1523A) form (English)
Cash Programs Personal Responsibility Agreement (PRA) (FAA-1523A-S) form (Spanish)
DNAP Income Limits and Allotment Amounts (FAA-1368A) form
DNAP (FAA-1359A) Packet
Nutrition Assistance (NA) Work Requirements Script (FAA-1786A) (English)
Nutrition Assistance (NA) Work Requirements Script (FAA-1786A-S) (Spanish)
Change: Indigent Sponsored Legal Permanent Resident CA Income Standard
Change: Cell Phone Service Carrier Documentation
Reminder: Homebound or Itinerant Participant EBT Card Issuance
Reminder: Additional Extension of NA/CA Renewals
Reminder: Review DCSS Good Cause Claim at Each CA New and Renewal Interview
General Information: PST Handling Institution Eligibility
General Information: DCSS Pre-cooperation Contact Spreadsheet
Change: SNA E&T Voluntary Program and NA Work Requirements
Change: ABAWD Discretionary Exemption
Change: Handling of DBME Employee, Contractor, Volunteer, or Temporary Employee Special Cases has been expanded
Reminder: ABAWD Good Cause Exception
Reminder: Extension to Supplemental NA Benefits
Reminder: Extension of NA/CA Renewals and Mid Approval Contacts
General Information: Daylight Saving Time (DST)
10/26/2020
No changes were made.
Reminder: The DCCS Pre-cooperation Interview is required for all CA initial applications
General Information: Proof of Eligibility Card
Change: Combining Policy Clarifications and Field Inquires
Change: Participant Disagrees with Wage Information
Reminder: Policy Support Team (PST) Survey
Reminder: Keying the correct address in HEAplus and AZTECS
Extension of the Telephonic Signature Waiver
General Information: Smart Action Implementation
General Information: Keying Information for Mailed EBT Cards
General Information: Customer Authentication
Reminder: Extension to Supplemental NA Benefits
General Information: Utility Installation Fees
09/28/2020
Reminder: Economic Impact Payment (EIP) for Non-Tax Filers
Reminder: Reduce CAPER Errors
09/21/2020
Change: Grant Diversion Changes
Reminder: Use the Appropriate Code for Voluntary Withdrawal
Reminder: Removal of Federal Pandemic Unemployment Compensation (FPUC) and Lost Wage Assistance (LWA) Income
General Information: West II Region and Employee Benefit Unit Moved
General Information: Forms Update includes the following:
Hearing Request (FAA-0098A-S) form (Spanish)
Verbal Hearing Request (FAA-0098B) form
Rights and Responsibilities (FAA-1573A) Desk Aid (English)
Rights and Responsibilities (FAA-1573A-S) Desk Aid (Spanish)
Indigent Exception Worksheet (FAA-1544A) form (English)
Indigent Exception Worksheet (FAA-1544A) form (Spanish)
No changes were made.
Reminder: CA Approval Periods
Reminder: Keying Addresses on ADDR
Reminder: Extension to Supplemental NA Benefits
Reminder: FSAD Modified for Cases with Extended Certification Dates
08/31/2020
Change: Budgeting Unearned and Earned Income
Change: Verification of Birth and Death Certificates
Reminder: Extension of the Telephonic Signature Waiver
Reminder: Confirmation of Signed PRA at CA Renewal
General Information: Forms Update includes the following:
Language Notification Flyer (FAA-1208A)
Request for Verification of Meal Provision to the Homeless (FAA-0127A) form
Hearing Request (FAA-0098A) form (English)
Change: Cost-of-Living Adjustments (COLA)
Reminder: Lost Wage Assistance (LWA) Unemployment Program
General Information: Yuma Office Move
No changes were made.
Reminder: Extension to Supplemental NA Benefits
General Information: Contact information for the FAA Employee Benefit Unit (EBU)-Correction
General Information: General Delivery Locations
General Information: Forms Update includes the following:
DNAP Case Record Transmittal (FAA-0556A) form
Reminder: Expiration of Federal Pandemic Unemployment Compensation (FPUC)
Reminder: Contact Information for the FAA Employee Benefit Unit (EBU)
General Information: Claiming Economic Impact Payment (EIP)
Change: Reported Death of the CA PI Procedures
Reminder: Interviews
Reminder: Deprivation Eligibility Factor for Cash Assistance
General Information: Extended Benefit - Unemployment Benefit Claims
General Information: Forms Update includes the following:
Appeal Decision (FAA-1655A) form (English)
Appeal Decision (FAA-1655A) form (Spanish)
Pre-Approval for Negative Action (FAA-1339A) form
Change: CARC Instructions
Change: Signature Pad Pilot Project
Reminder: EBT QUEST Card Daily EBT Card Audit
General Information: Forms Update includes the following:
Pre-Approval for Negative Action (FAA-1339A) form
DNAP Case Record Transmittal (FAA-0556A) form
Document of Verbal Consent to Request an Overpayment Compromise (FAA-1769A) form
Reminder: Severance Pay
Reminder: Considerations for Budgeting Unearned Income
General Information: P-EBT Portal
General Information: Forms Update includes the following:
Merchant Restaurant Meals Program (FAA-1549A) packet
Arizona WIC Reference Guide (FAA-1407A) brochure
Reminder: Renewal Process, Mid Approval Contacts and Signature Waiver
Reminder: Extension to Supplemental NA Benefits
Reminder: Reinstatement of the Interview, PRA, DCSS and the GD Agreement Requirements
General Information: Forms Update includes the following:
Continuation of Benefits (FAA-1656A) form
Continuation of Benefits (FAA-1656A-S) form
Appeal Information Needed (FAA-1657A) form
Change: Virtual DCSS Pre-Approval Cooperation Interview
Change: IA Denial Closure Reason Code
General Information: Forms Update includes the following:
Restaurant Meals Program (FAA-1549A) Packet
Pre-Hearing Conference Information (FAA-1654A) form (English)
Pre-Hearing Conference Information (FAA-1654A-S) form (Spanish)
Appeal of Appeal Decision (FAA-1655B) form (English)
Appeal of Appeal Decision (FAA-1655B-S) (Spanish)
Management EBT Card Audit Certification (FAA-1777A) form
Authorization to Release Benefit Information (FAA-1776) form
How to File a Complaint? (FAA-1775A) poster (English/Spanish)
Authorized Representative Rights and Responsibilities (FAA-1492A) brochure (English)
Authorized Representative Rights and Responsibilities (FAA-1492A-S) brochure (Spanish)
Change: Using a Voice Signature
Change: Veteran’s Benefit Referral Criteria
Change: Update to QC District X Procedures
Reminder: Mid Approval Contact (MAC) Reminder
Reminder: P-EBT Third Phase and P-EBT Online Application
Reminder: EBT Replacement Card Questionnaire (FAA-1578A)
Change: STBL/LIBL Warning Notices
Change: Languages added to INDA
Reminder: Employment Verification Web Tool (EMVW)
General Information: Clarification on Suspension of Cooperation with DCSS Requirement
General Information: Pandemic Emergency Unemployment Compensation (PEUC)
General Information: DocuSign is an Acceptable Signature for AHCCCS
Reminder: Extension of Interview and Signature Waivers
Reminder: Refugee Cash Assistance (RCA) Time Limit Extension
General Information: AMPS Format Change
Reminder: Economic Impact Payments (EIP) for Social Security and SSI Beneficiaries
Reminder: Extensions to NA Renewals, MAC, and Supplemental NA Benefits
General Information: Release of Confidential Information to Law Enforcement
General Information: AHCCCS Office of Client Advocate (OCA) Line
Change: Unemployment Insurance (UI)
Reminder: Pandemic Unemployment Assistance (PUA)
Change: Determining a Budgeting Method for Contract Income
Change: Processing IPV and Overpayment Appeals
Reminder: Tribal Records Request Form
Change: EBT Online Purchasing Pilot
Reminder: Keying SPRD to Identify the CA Specified Relative
Reminder: Arizona P-EBT Pandemic School Meal Replacement Benefits
Reminder: P-EBT Questions or Concerns
General Information: P-EBT Customer Service Hotline
General Information: P-EBT Flyer
General Information: FAA West 1 Region Office and Kingman Office Moves
General Information: Forms Update includes the following:
Verbal Request to Voluntarily Withdrawal from an Appeal (FAA-1693A) (English)
Verbal Request to Voluntarily Withdrawal from an Appeal (FAA-1693A-S) (Spanish)
Tribal Records Request (FAA-0061A) form
Tribal Native Employment Works (NEW) Referral (FAA-0161B)
Change: When a Change is Reported, Decrease or Stop CA and NA Benefits Without Verification
Change: Ordering EBT Cards
Change: Key As You Go Interview Process
Reminder: Documentation Restriction Clarification
Reminder: Federal Pandemic Unemployment Compensation (FPUC) and Tax Credit Stimulus Payment
Reminder: Reported Changes and Supplements on UNAU
Reminder: Tribal TANF Program Referrals
Reminder: Social Security Offices are Closed Due to the COVID-19 Pandemic
Reminder: Supplemental Nutrition Assistance Benefits for Participants
General Information: Unemployment Insurance (UI) Claims
General Information: Special Notices on ABAWD and CA Time Limits
General Information: Suspension of PRA for Cash Assistance
General Information: Forms Update includes the following:
Participant Statement Verification Worksheet (FAA-1111A) form (English)
Verification of Out-of-State Benefits (FAA-1475A) form (English)
ABAWD Participation and Referral Notice (FAA-1530A) form (English)
ABAWD Participation and Referral Notice (FAA-1530A-S) form (Spanish)
Overpayment Screening Form (FAA-1638A) (English)
Overpayment Pre-Hearing Summary/Discussion (FAA-1702A) form (English)
Overpayment Pre-Hearing Summary/Discussion (FAA-1702A-S) form (Spanish)
Authority to Release Information (FAA-1765A-S) form (Spanish)
Reminder: Waiver of the Interview and Signature Requirements
Reminder: Extension of NA Renewals and Mid Approval Contacts
Reminder: Gila River COVID-19 Emergency Fund
Reminder: Temporary Suspension of Jobs Work Requirement, Cooperation with DCSS and Federal and State Time Limits
Reminder: Suspension of ABAWD, NA E&T, and Voluntary Quit Requirements
General Information: Jobs Program Contact Information for Customers Regarding Work Requirements
General Information: Deactivation of the F035 Notice
Change: Tracking General Complaints
Reminder: Verification and Documentation Requirements
General Information: Additional SSA Contact Information
Change: Definition of Self-Employment Income
General Information: SSA and VA Offering Phone Services Only
Change: Offering Grant Diversion to Eligible CA Applicants is Mandatory
Reminder: CA and NA Out of State IPV Disqualifications
General Information: AZTECS Screen Implementation Delayed
Change: ABAWD and NA E&T Participation Geographic Exempt Areas
Change: New Terminated Employment AZTECS Screens - DELAYED
Change: PO Denial Closure Reason Code Update
General Information: Daylight Saving Time (DST) Begins
General Information: The 2020 Standard Mileage Rates Have Changed
General Information: Forms Update includes the following:
AZSNAP Application (FAA-1740A)
AZSNAP Application (FAA-1740A-S)
Authority to Release Information (FAA-1765A-S) Form
Verbal OP Compromise Appeal Request (FAA-1767A) Form
Overpayment Compromise Request Form (FAA-1768A) Form
Overpayment Compromise Request Form (FAA-1768A-S) Form
Documentation of Verbal Consent to Request an Overpayment Compromise (FAA-1769) Form
Language Notification Flyer (DBME Offices) (Lobby) (FAA-1208)
03/02/2020
Change: Child Support Expense Verification
Change: Real Property – CA Six Month Exclusion Policy Updated
Change: Married Minor Parent (MMP)
Reminder: Restored Benefits vs. Supplemental Benefits
Change: Change in Workload for 10% CA Out of State Spending
Change: ACTS Alerts No Longer Generate When An Application Is Submitted During The MAC
Reminder: CAPER Series – Required Documentation
Change: Participants May Now Request an NA Overpayment Compromise
General Information: Forms Update includes the following:
Continuously Residing Timeline (FAA-1558A) Form
Underpayment Authorization Form (FAA-1633A)
Authority to Release Information (FAA-1765A) (English)
Verbal Appeals Request (FAA-0098B) Form
Determining the Benefit CAP Child (FAA-1302A) Form
Reminder: CAPER Series – Denial for Failure to Verify When Verification Was Provided.
General Information: Forms Update includes the following:
Claim of Sexual Assault or Incest (FAA-0260A-S) Form (Spanish)
Unwed Minor Parent Abuse/Neglect Claim (FAA-0259A-S) Form (Spanish)
Pre-Hearing Conference Information (FAA-1654A-S Form (Spanish)
Appeal Decision (FAA-1655A-S) Form (Spanish)
Appeal of Appeal Decision (FAA-1655B-S) Form (Spanish)
Appeal Information Needed (FAA-1657A-S) Form (Spanish)
Change: A New JPPO Compliance Process Has Been Developed.
Reminder: NA Mid Approval Contact (MAC) Reminder
General Information: Forms Update includes the following:
Discrimination Log (FAA-1280A) Form
Collateral Contact Aid (FAA-1295) Form
Cash Programs Personal Responsibility Agreement (FAA-1523A) Form
Change: NA E&T Referrals - Work Registration (WORW)
Reminder: CAPER Series – Failure to Provide Expedited Services
General Information: Benefit Replacement Procedures
General Information: Forms Update includes the following:
Continuation of Benefits (FAA-1656A) Form (English)
Continuation of Benefits (FAA-1656A-S) Form (Spanish)
Authorization to Share Information (FAA-1145A) Form (English/Spanish)
EBT Replacement Card Questionnaire (FAA-1578A) Form
Verification of New/Current Employment (FAA-0053A) Form
Verification of Terminated Income (FAA-1701A) Form
Sponsor Deeming Information (FAA-1546A) Form (English)
Sponsor Deeming Information (FAA-1546A-S) Form
Authority to release Student Information (FAA-0060A) Form
Change: Social Security Verification Methods
Change: Excessive Replacement EBT Cards Revision
Change: Death of the PI or Death of a Participant
Reminder: ABAWD Geographic Exemption
Reminder: Quality Control (QC) Non-compliance and NA Expedites
General Information: Forms Update includes the following:
Appeal Request (FAA-0098A) Form
Verbal Appeal Request (FAA-0098A) Form
Medical Incapacity Statement (Hospitalized Patient) (FAA-1148A) Form
Pre-Approval for Negative Action (FAA-1339A) Form
Cash Assistance Benefit Limit Extension Request (FAA-1440A-S) Form (Spanish)
EBT Card Out of State CA Usage Questionnaire (FAA-1596A) Form
Authority to Release Student Information (FAA-0060) Form
Information Needed to Complete Your Case (FAA-0032A) Flyer (English/Spanish)
FNS Notification Flyer (FAA-1758A)
Don’t Take A Change…Report A Change (FAA-1759A) Flyer (English)
Don’t Take A Change…Report A Change (FAA-1759A-S) Flyer (Spanish)
Don’t Take A Change…Report A Change (FAA-1760A) Poster (English)
Don’t Take A Change…Report A Change (FAA-1760A-S) Poster (Spanish)
Change: Able-Bodied Adult without Dependent (ABAWD) Exemptions
Reminder: CAPER Series – Untimely Denial Action
General Information: Forms Update includes the following:
Claim of Good Cause (FAA-0177A)
Participant Statement Verification Worksheet (FAA-1111A)
QC 100 Root Cause Analysis (FAA-1241A)
Tribal – Authority to Release Benefits (FAA-1442A)
Pre-Hearing Conference Information (FAA-1654A)
Appeal of Appeal Decision (FAA-1655A)
Appeal of Appeal Decision (FAA-1655B)
Appeal Information Needed (FAA-1657A)
Time Saving Tips (FAA-1513A)
AZ Minimum Wage 2020 English Poster
Arizona State Minimum Wage 2020 English (Lobby) Poster
AZ Minimum Wage 2020 Spanish Poster
El salario minimo en Arizona 2020 (Lobby) Poster
Change: The Policy Dissemination Process
Change: Hopi Family Assistance Program Income Exceptions
Reminder: NA Compliance After Closure Due to Failure to Return the Mid Approval Contact (MAC) Form
General Information: Forms Update includes the following:
Verification of School Attendance (FAA-0075A)
2019
Reminder: CAPER Series – Denial/Closure Notice Did Not List the Missing Verification
General Information: Forms Update includes the following:
Verification of Living Arrangements/Residential Address (English) (FAA-0065A)
Separate Household Status Statement (English) (FAA-0255A)
Separate Household Status Statement (Spanish) (FAA-0255A-S)
Individual Development Account Agreement (FAA-0257A)
Unwed Minor Parent Abuse/Neglect Claim (FAA-0259A)
Claim of Sexual Assault or Incest (FAA-0260A)
Notice of Good Cause for Noncooperation with Division of Child Support Services (FAA-0176A)
Management Evaluation (ME) Review Response (FAA-1244A)
Native Employment Works (NEW) Information Request (FAA-1433A)
Pre-Hearing Summary/Discussion (English) (FAA-1692A)
Pre-Hearing Summary/Discussion (Spanish) (FAA-1692A-S)
Verbal Appeal Request (FAA-0098B)
Change: Unwed Minor Parent (UMP) Clarification
Change: NA Optional and NA Nonparticipants
Change: Calculating ABAWD Work Requirements and NA E&T Registration Employment Exemptions
General Information: Forms Update includes the following:
Policy Dissemination/Training Confirmation (FAA-1215A)
ABAWD Participation and Referral Notice (FAA-1530A)
Verification of Financial Accounts (FAA-0051A)
Cash Assistance Benefit Limit Extension Request (FAA-1440A)
Change: 2020 Cost of Living Adjustment (COLA)
Reminder: CAPER Series - Introduction Notification
Reminder: CAPER Series – Denial/Closure Notice - Verification Was Provided
Reminder: Language Line Solutions Information
General Information: Forms Update includes the following:
Application Signature Pages (Spanish) (FAA-1724A-S)
Grant Diversion and Applicant Agreement (English) (FAA-1410A)
Grant Diversion and Applicant Agreement (Spanish) (FAA-1410A-S)
Verification of New/Current Employment (English) (FAA-0053A)
Verification of New/Current Employment (Spanish) (FAA-0053A-S)
Earned Income Worksheet for 2020 (FAA-1269B)
Verification of Terminated Employment (FAA-1701A)
Change: RCA and RCA Job Exemption Policy
Change: AZSNAP Policy and Procedures
General Information: Forms Update includes the following:
Interview Assessment Tool (FAA-1273A)
Verification of Out-of-State Benefits (FAA-1475A)
Rights and Responsibilities Desk Aid (FAA-1573A)
Appeal Request (FAA-0098A)
Change: Glossary – Pawn Income Added
General Information: 2020 Arizona Minimum Wage Increase
Change: FAA Policy Support Post – Added Forms Update
General Information: Forms Update includes the following:
Application Signature Pages (English version only) (FAA-1724A)
Reminder: The FAA Policy Support Post and the What’s Changed Page
General Information: Forms Update includes the following:
Authority to Release Records (FAA-0059A)
EBT Replacement Card Questionnaire (FAA-1578A)
Change: Verification of Out-of-State Benefits
Change: Excessive Replacement EBT Card Procedures
General Information: Medical Assistance Valid Application Requirements
General Information: Daylight Saving Time (DST) ended 11/03/2019
General Information: Forms Update includes the following:
Potential Overpayment (OP) Referral (FAA-0526A)
 
NOTE Blue, underlined words on the PDF copies do not link to the CNAP Manual.
 
Prior to 11/04/2019, changes to the CNAP Manual were communicated via email as broadcasts.