FAA6.H Internal Operations : 01 Program Information
Program Information
 
(10/01/10 – 12/31/10)
FAA must provide program information through such means as the following:
 
●Publications, including, but not limited to, the following:
Notice content
Notice inserts
Pamphlets and flyers
Posters
Downloadable and printable forms and pamphlets from the FAA Web Site
●Broadcasts
●Telephone hotlines
●Radio and television
●Personal contact
 
WARNING
Providing program information is mandatory in the following situations:
●Ending the Interview
●Eligibility Determination (See NORE)
●Displaying mandatory posters
●State declared disasters (See NA Disaster Plan)
●Changes in program policy due to changes in the law
●Upon request
Only the information listed in this section of policy is displayed in the FAA office or shared with the applicant or participant, unless instruction is issued by the Policy Support Team.