NA 36-Month Approval Period MAC Requirement
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This section includes NA Mid Approval Contact (MAC) information for NA budgetary units assigned an approval period of 36 months.
Policy
Mid Approval Contact (MAC) is required for budgetary units when they no longer meet the Elderly Simplified Application Project (ESAP) criteria, and the case is converted to regular NA. (See ESAP for more information regarding ESAP changes and conversions.)
Changes in any of the following may result in the conversion of an ESAP budgetary unit to regular NA:
●An addition of a new participant under the age of 60
●Started working
●Started self-employment
All of the following applies to the budgetary unit when they no longer meet ESAP criteria, and the case is converted to regular NA:
●The approval period remains in the current 36-month status
●The budgetary unit is required to complete a MAC when the case converts before the 17th month of the 36-month approval period. (See Example 1)
NOTE ESAP cases that convert to regular NA in the 17th month or later in the 36-month approval period are not required to complete a MAC. (See Example 2)
The MAC process provides up to two opportunities for the participant to comply with the MAC requirements before their NA benefits are closed and another 30 calendar days to comply after NA closure. The budgetary unit’s eligibility can only be reinstated without a new application or interview when all of the following are met:
●When the missing report, information, or verification is received by the FAA office within 30 calendar days of the date of closure
●At least one month is remaining in the approval period
The participant can respond to the MAC using any of the following:
●MyFamilyBenefits website at https://myfamilybenefits.azdes.gov/
●Interactive Voice Recognition (IVR) MAC
NOTE When the participant answers Yes to one or more questions, the call is routed to speak with an FAA staff member. The Customer Care Center is available Monday through Friday between the hours of 7:00 a.m. to 6:00 p.m. (excluding state holidays).
●Mid Approval Contact Form (F027) notice
●An official application which includes, and is not limited to, any of the following:
ESAP Application (FAA-1821A English and Spanish)
Application for Benefits (FAA-0001A English and Spanish)
NOTE An official application can be used to respond to the MAC when all required information is completed, and the document is signed. The application meets the MAC requirements.
A completed MAC form includes all of the following:
●Name of the participant
●Responses to all the questions
●Signature of the PI(g) or their Authorized Representative
The following notices are associated with the MAC process:
●MID APPROVAL CONTACT FORM (F027) notice
●MID APPROVAL CONTACT CLOSURE (F026) notice (adequate notice for closure)
The NA budgetary unit is required to complete and return the MAC form and provide all verification, when requested, to continue receiving benefits.
The MAC form informs the participant of all of the following:
●The requirement to complete the MAC form.
●Due date to return the completed and signed form.
●The requirement to answer all the questions on the form.
●The consequences of failing to complete and return the form.
●The requirement to complete the appropriate section within the form, when any question is answered with a Yes.
●The requirement to sign the certification section attesting to the truthfulness of all the information being provided, and the understanding that reported changes may cause a decrease or closure of benefits.
●Options for how to return the form.
When an initial MAC notice is sent and the participant fails to respond or responds with an incomplete MAC form, a second MAC notice sent. The second MAC notice is a reminder and provides the budgetary unit with a second opportunity to comply with the MAC process.
NA Mid Approval Contact Process
The first F027 notice is mailed to the participant on the 2nd workday of the 17th month. The notice requests the participant to answer all questions, sign, and return the form within 10 calendar days.
When the participant does not respond to or fails to submit a completed MAC form by the due date, a second F027 notice mails to the participant.
NOTE The MAC form is incomplete when the participant fails to sign the form or answer all the questions. When an incomplete MAC form is received, the second F027 notice is sent allowing the participant another opportunity to comply with the MAC requirements.
The second F027 informs the participant that no response was received, or the MAC form was incomplete. This gives the participant another opportunity to answer all the questions, sign and return the form within 10 calendar days.
When a completed and signed MAC form is received and all of the questions are answered with a No, the MAC process is complete. When a completed and signed MAC form is received and one or more of the questions are answered with a Yes (a change is reported), verification may be requested. The change is affected for all open programs.
When the participant does not respond to the second F027, the F026 notice is sent allowing for adequate notice and NA benefits are stopped effective the 19th month.
Eligibility can be reinstated for budgetary units that have become recently ineligible due to failure to provide required information or verification. Eligibility can be reinstated without requiring the budgetary unit to file a new application when the budgetary unit takes the required action needed within 30 calendar days of the effective date of closure.
Verification
When no changes are reported, any of the following completed and signed MAC forms are the only verification needed:
●MyFamilyBenefits
●OnBase Unity Form
●Interactive Voice Recognition (IVR) Voice or Phone keypad
●F027 notice
●X027 notice
●FAA-1108A form (for in-person contact only)
NOTE The MAC form must be signed, and all questions answered to be considered a completed form.
When a change is reported, additional verification may be needed. Required verification depends on what change is reported.
AZTECS Keying Procedures
Examples
1) Maria’s NA benefits are approved for the months of 01/2019-12/2021.
Maria is an ESAP-eligible participant. Maria reported on 01/05/2020 that she gains custody of her 10-year-old grandchild. The change is processed on 01/10/2020, resulting in Maria’s case to be converted to regular NA during the 13th month of the 36-month approval period. Since the conversion occurs before the 17th month of the 36-month approval period, Maria is required to complete the MAC process.
2) Maria’s NA benefits are approved for the months of 01/2019-12/2021.
Maria is an ESAP-eligible participant. Maria reported on 04/28/2020 (the 16th month of the 36-month approval period) that she gains custody of her 10-year-old grandchild. The change is processed on 05/04/2020 (the 17th month of the 36-month approval period) resulting in Maria’s case to be converted to regular NA. Since the conversion occurs during or after the 17th month of the 36-month approval period, Maria is not required to comply with the MAC process.
Legal Authorities
2150063 – AZ Reinstatement Waiver Extension
ESAP Demonstration Project Waiver
7 CFR 273.12(a)(5)(ii)(B)
7 CFR 273.12(a)(5)(ii)(B)(1 – 4)
7 CFR 273.12(a)(5)(ii)(C)
7 CFR 273.12(a)(5)(iii)
7 CFR 273.12(a)(5)(iii)(B)
7 CFR 273.12(a)(5)(iii)(D)
7 CFR 273.12(a)(5)(iii)(E)
7 CFR 273.12(a)(5)(iii)(G)(1 – 3)
7 CFR 273.12(a)(5)(iv)
7 CFR 273.12(a)(5)(v)
7 CFR 273.12(a)(5)(vi)
last revised 11/06/2023