.17 Potential Overpayment (POP) Definition
 
A potential overpayment occurs when it is determined that a participant may have received benefits to which they are not entitled. The potential overpayment may be identified by any of the following:
 
Management Evaluation (ME)
Quality control (QC)
The Case Read Process
OSI
Other audits or case readings
State Verification Exchange System (SVES)
The local office worker