.05 MFB: GENERAL CHG-SEE ONBASE
This alert is generated for changes reported through the MyFamilyBenefits participant web site other than address or contact information, and AZTECS is not updated.
●Action:
Review the change report uploaded into OnBase to request the appropriate verification.
Extend the alert to the first work day after the requested information is due.
●Due Date Assigned by ACTS:
10
workdays(g) from the date the alert is generated.