.07 HEA CHANGE FOR YYYY/MM (Health-e-Arizona ID#) ACTS Alert
HEA CHANGE FOR YYYY/MM (Health-e-Arizona ID#)
This alert is generated when a Health-e-Arizona Plus online application is submitted and an application with an earlier date is currently pending in AZTECS for the requested program(s).
●Action:
Compare the information on the Health-e-Arizona Plus
APPLICATION SUMMARY to the information in the
case file(g) and the pending application.
Request verification to resolve any discrepancies and make appropriate changes prior to determining eligibility. (See
Resolving Questionable Information)
Ensure the Health-e-Arizona Plus
APPLICATION SUMMARY is uploaded into OnBase.
Close the alert.
●Due Date Assigned by ACTS:
10
workdays(g) from the date the alert is generated.