.17 SDX05-Initial-Mismatch ACTS Alert
SDX05-INITIAL-MISMATCH
This alert is generated when the middle initial keyed in AZTECS differs from the middle initial reported on the SDX (SSI) tape.
●Action:
Review the case and compare the middle initial keyed in AZTECS with documents and verification provided by the participant.
Contact the participant, when necessary, to resolve any discrepancies.
Access CLMA through CLIM to make changes or corrections to the middle initial.
Authorize benefits, allowing for
NOAA.
Send the appropriate notice on NORE.
Close the alert.
●Due Date Assigned by AZTECS:
10
workdays(g) from the date the alert is generated.