.03 BDX Split. Case Not M Chngd ACTS Alert
This alert is generated when the BDX (SSA) tape matches to an active CA or NA participant in the month of mass change but multiple SSA benefits are found for the participant in that month.
This alert may indicate either of the following:
SSI and SSA income being received by a participant may be keyed incorrectly.
SSA income received by another participant may be incorrectly keyed next to the participant.
Review the case and determine whether the SSA income amount is keyed for the correct participant on UNIN.
Check the SSN to make certain the number is correct and numbers are not transposed.
Verify the SSA income amount on ININ.
Contact the participant, when necessary, to resolve any discrepancies.
Key the correct SSA income amount for the appropriate participant on UNIN.
Authorize benefits, allowing for NOAA.
Close the alert.
NOTE A Social Security Number (SSN) discrepancy could exist when both of the following apply:
Information keyed in AZTECS matches the case file(g) and ININ information screens.
The alert continues to display. When this occurs, review the case.
When necessary send the C007 notice to the PI giving ten calendar days to resolve the discrepancy.
Due Date Assigned by ACTS:
10 workdays(g) from the date the alert is generated.